Ownit Homes

I arranged a knock down and rebuild with Ownit Homes and after nearly a year of discussing with multiple builders and visiting every display village in SEQ, I went with Ownit. Building was about as stressful as anything I've ever done, given I know nothing about construction. The team at Ownit were genuinely kind and helpful through the process.… Read more

It was 5 years ago we got the keys to our home and I can tell you it's the best decision we've made. Thank you for helping us to build our family home.

Beware of this company – Our whole experience with this company was disgusting. We experienced unacceptable delays throughout the whole building process. The whole build quality was disgusting. We have built houses before but after the way we were treated by this company we will never build again. We were so upset by the company's attitude to building defects that we would not buy any home built by this company Show details

Excellent – Nowadays, it’s hard to find a trustworthy building company that treats clients like mates. Here are some reasons why I highly recommend Ownit Homes to build your next home (Not just a place to crash): Reasons to consider Ownit Homes: • Affordability: Ownit Homes offers complete transparency. You’ll have the freedom and peace of mind to choose… Read more

materials and understand potential costs without being limited to a predetermined selection of colours, materials, and appliances. From my experience, Ownit Homes is willing to do maths with you.

• Customisation: This is the bread and butter of Ownit Homes. You have control over how you want your home to be. They prioritise your designs and ensure you won’t feel pressured into using pre-designed plans from their displays or brochures. If you’re into specific requirements for structurals, materials and appliances (and in my case; government’s infrastructural requirements), Ownit Homes is more than willing to accommodate your needs.

• Addressing Issues Beyond Construction: Few building companies are willing to go the extra mile to resolve issues with their clients. For instance, I faced a covenant problem that was my fault entirely. My home was about 80% complete, but because of this issue the construction was at risk of being demolished (no exaggeration, got legal papers to prove this). Ownit Homes didn’t turn away or threaten legal action against me. Instead, we sat down together to find an acceptable solution that adhered to the covenant code while allowing us to complete the home. Long story short, everything ended up compliant.

• Deliverance and Results: What you see, what you want is what you get. The result of the home after overcoming numerous obstacles and challenges did not compromise. Built as promised with fixable defects (those who are less familiar with building homes, ‘every’ construction is guaranteed to have defects). Nothing to complain about really.

Why do I rate Ownit Homes 5 stars? Simply put, Couldn’t find ways to give them a 7-star rating on Google Reviews. Ownit Homes deserves to be recognised as a 7-star building company.

Rooftop home – It's been a few weeks since we moved into our home. Everyone whose been to our place has confirmed what we already knew, that we struck gold. We consulted Ownit (Marc from Rochdale) about build options before we secured the land. Everytime we came across a piece of land we took it to him and he would go through the pros and cons. Through Marc we… Read more ·  1

learnt a lot about easements, site costs and many other considerations.

Through Ownit we got custom architectural designs. They took on all our wishes and we designed one of a kind home. The planning approval stage with City Council was longer than what we had anticipated but Ownit kept us in the loop.

I loved working with Nikki over the dream inclusions. We also worked with Clipsal for electricals and Beaumont for the tilling. All their partners were insightful and a pleasure to work with.

For the build my husband worked with Bob reviewing the progress. My husband had nothing but praise for Bob.

During the peak of covid we experienced delays. We escalated the matter and had a meeting with the executives. They explained their challenges and the moves they were taking to get us into the house. We walked out confident and at peace. Instead of a 31 August hand over date we finalised the process on the 15th of October.

I highly recommend Ownit . They are not perfect but very close to it.

Run away from this builder – What a horrible experience. DONT GO NEAR THEM UNLESS YOU WANT YOUR DREAM RUINED . Took a deposit, set a price then lied all the way before taking back all their commitments. The worst display of integrity I have ever seen. Trust me people don't believe the paid for fake reviews showing positive outcomes it's all crap and lies to get your money and… Read more

to place your dream in the hands of dishonest and incompetent people.

I see they have used the term "within tolerance a lot with other customers" haha... but the key take away is DONT let Ownit within your tolerances. Expect better and go somewhere else

Our forever home – From the first time we looked at the display home at Rochedale and spoke with John we decided that Ownit was the one to build our forever home. The initial process to have plans finalised was slow however once construction started the build progressed smoothly. Construction supervisor Bob promised us he'd ensure we had a Display home quality… Read more ·  1

build and true to his word we have a beautiful home that fills us with pride. Trades staff did a great job with excellent attention to detail.

All of the team at Ownit need congratulating - if we had any questions / concerns they were dealt with promptly and professionally.

All specifications / variations were explained to us and clearly documented including provisional sums for site works - unexpected bonus was for us to receive a lower final invoice to reflect unused provisional $'s.

I'd strongly recommend Ownit Homes to anyone building.

Great Experience – Ownit were great. Relatives had built with them before and recommended them, and they didn’t disappoint. Great inclusions were a level above others. No problems with the build apart from a few delays which were expected due to COVID. Staff were always easily accessible and easy to communicate with. More than happy to recommend Ownit Homes. Show details ·  1

Excellent builder – Ownit Homes did a great job at building our house at Serenity Shores, Helensvale. It is the first time for us to build a house and we totally had no ideas about whole process. Luckily with assistance by highly engaged sales staff Kenneth, we planned and customized what we wanted. Site manager who is very supportive updated us weekly on the build.… Read more ·  1

Additionally, we have been fortunate to have had Ian as supervisor during handover. He is very professional, helpful, and patient and tried his best to keep everything completed as requested. Thanks to Kenneth, Ian and all related staff. We would definitely recommend Ownit Homes to our friends!

Outstanding build for our first home by Ownit ! – I and my husband are delighted with our first build at Panorama Drive, Springfield through Ownit homes. This is a family-owned business that takes great pride in what they offer. Impressed with their good quality products at an affordable price. Building Home is an expedition needless to say, but through their support and effective assistance… Read more ·  1

made our finished space enjoyable.

We met several times to plan and customise what we wanted. Thanks to Stephen and Archie (ex-employee) who were very knowledgeable and helped us through the design process by accommodating all our requirements. The team at Ownit are very responsive, transparent, altering to the needs back and forth and helpful in processing approvals promptly.

Our Construction Manager, Mark went above and beyond for us, so that we could move in as quickly as possible. The construction took 5 months only which initiated in Oct 2019 and moved in March 2020. Mark is a jovial person/approachable and patiently dealt with any queries during our weekly house inspection and throughout the build process. Thanks to Mark for all his insightful advice.

The amount of care for our home, lifestyle, and craftsmanship was evident from day one. Overall satisfied with our Beautiful Home and is definitely a happy place for us to create memories. Many thanks to Ownit !

I would highly recommend this company to anyone who is waiting to create a dream home to reality.

Love it. Ownit did a wonderful job – I've recently built a new home with Ownit in Tarragindi. I wanted to say thank you for the team for making it such a good experience. In all seriousness, the process was excellent and a real credit to the team, they were always happy to answer my questions, I would speak to the trades and was in communication with our project manager every single… Read more ·  2

week of the process. My comment when I signed up, was that I think they offer a great product for a great price. Now at the other end of the process, I'm delighted to report it all went to plan!

Over stretched builder – We built the Ownit Homes Mirage and have only now completed the full 6 year warranty period. Time to provide a full cycle feedback to whom ever may consider using Ownit Homes. Build was managed poorly by a site supervisor that had approximately 15-20 other houses to supervise. He was overworked and spent little time at our house. Feedback from… Read more

him was limited.

Our site visits regularly consisted of pointing out incorrect structural features (e.g. a niche on the incorrect side of the wall, incorrect sized window). They scheduled a 2100mm x 2500mm frame less shower screen to be delivered and installed (on second level) after painting and the timber stairwell protective layers were removed. The damage to the painted gyprock was repaired however, the timber stairs could not be repaired and Ownit took no action. I was told we had Ownits best tilers working on our house. A mosiac feature tile looked like the Grand Canyon. They knowingly installed a chipped tile. The site supervisor did not put a rectification "red dot" on either of these items this during his inspection. The house looked like it had the chicken pox once we completed our review. Needless to say the finishing on the house was second rate and looked nothing like the display home finished product.

Sub contractor that installed the security system/Ducted Vacuum/Intercom/home hub wanted to charge us for setting up the system. This was surprising given the Ownit Supervisor informed us that setting up the system is part of there job. The same contractor did not supply vacuum cord socks that were apparently standard on other Ownit jobs. They also installed a white floor vacuum head against a black kick board and told us that they don't come in Black. They forgot to clean up their mess and i discovered a pamphlet showing a black vacuum head option. They ordered and installed it.

The external feature paint was mixed incorrectly (named correctly but color was off the mark) and only picked up by myself while at site prior to it being applied. Paint job was shoddy and they returned multiple times to rectify.

The design of the house was floored with a vertical set colourbond flashing traversing the length of the house. It was fixed with nails that did not allow it to expand and contract. On our first cold night, it contracted and it sounded like someone had thrown a large rock onto the roof, waking the whole family up. This happened every night (around 3am) for 14 days. I reported the fault after the first day and it took multiple phone calls to finally speak with the Director of Ownit homes who informed me that it was more likely a possum. Ownit only agreed it was an issue worth fixing following the a similar complaint from an owner of the same house design.

We had a leak in the front patio. This was notified to Ownit homes on 21st May 2017 and was rectified in May 2018. The Director of Ownit Homes refused to pay for new feature tiles or attempt to source the existing tiles. I started down the QBCC route while getting quotes from other builders to fix. In parallel i eventually stumbled across our feature tiles located in Sydney and Ownit eventually fixed the issue.

Finally, the 2100mm x 2500mm frame less shower screen i mentioned earlier spontaneously exploded recently. Glass was embedded in the ceiling, chipped a mirror and bathtub. Luckily no-one was in the vicinity of the bathroom as they would have been severely injured. I am having the glass analysed against the Australian Standard (As 1288). I have emailed pictures and called Ownit Homes recommending that they inform their customers who have a similar sized shower screen to laminate it to prevent similar damage. I also asked if our home was still covered by the builders home warranty. The response from the Construction Coordinator/PA to the Director was "our property has surpassed the 6 year warranty provided by QBCC" and that "it would be highly recommended to inform your insurer regarding the matter to be addressed". No mention of what they have done to inform their existing customers of this issue or to change the design to a Laminate glass panel.

What sums up our experience - advertising at the time had the Director of Ownit Homes stating "i personally inspect every home prior to handover". I asked the Director if he inspected our house during a negotiation to rectify a fault. He stated, he did not inspect our house.

The perfect home building experience! – Planning to build a house - for the first time in our lives – this is a big task! A customized design on a rural block, a high wind-rating, uneven terrain and less than ideal access conditions make it even more tricky. To find a project builder to take on those challenges was a true research activity: OwnIt Homes came out as the top favourite.… Read more ·  1

It was a journey, needless to say, but with comprehensive assistance of the OwnIt team (sales, engineering, design and admin/co-ordination) we finalized the design, made fit-out selections and processed approvals. We can certainly say that OwnIt Homes operates very professional, all team members are very responsive, they pay attention to detail and importantly – take pride in providing a favourable client outcome. The construction took 5 months only. Excellent workmanship by OwnIt appointed craftsmen is complemented by strict supervision of contractors through competent site management. Frequent progress updates and forecast on next activities were provided. We are living 9 months in our Hampton style home and have noted no deficiencies at all. Well done OwnIt Team, Thank you!

Colette & Steffen Tamborine Mountain, July 2020

Great experience, lovely home – This was our first build and we are so glad we did it through Ownit homes. We were let down by another company and the Ownit team swooped in and went out of their way to make our dream a reality. From beginning to end the process was simple and fun. We felt like all of the team at Ownit were approachable and supportive and fantastic communicators.… Read more ·  1

Ownit really understands the financial and emotional investment it takes to make a home and we felt that they were with us all the way. They understood our budget and worked with us to make sure that it was maintained. A year on and we are still impressed by the quality of products and workmanship throughout. Would recommend to anyone looking to make their dreams for a beautiful high quality home come true!

sales consultant Ken provide a very good service – I have a wonderful building experience with Ownit Homes's sales consultant Ken, and would highly recommend him to anyone looking for a stress free and affordable custom build. Our experience was as below: Actually I want the Plantation homes to build my home at first time, but Plantation home's consultant did't pay patience and right attitude… Read more ·  1

to me, everything I asked, and Plantation homes just told me they can't do it, and I think if you can't do anything I asked, then you will not get the job. Then I found Ownit homes's the sales consultant Ken, the plan drawing we had changed more than 10 times, and Ken is still happy with it. After Ownit homes, Plantation homes still try to get the contract with a competitive price, and everything they can do then. But Ken had helped me get a a good price from his boss as well. For me, I think people's feeling is more important than the price, I don't like dramas, and I like the service from Ownit homes. Only at the plan drafting stage Ownit took too long on the job, and I need to do the bank finance loan approval again, and pay the land loan interest for nothing lol. At the sales and inclusion selection stage, unlike other builders(compared with my first home builder), the building cost was reasonably priced. For now, hope we will start building my house ASAP and with a good quality.

Great building experience – We had a wonderful building experience with Ownit Homes and would highly recommend them to anyone looking for a stress free and affordable custom build. Our experience was as below: At the design stage, we were ably assisted by an highly engaged and helpful sales staff who was very instrumental in designing a plan that we've come to love. At the… Read more ·  1

plan drafting stage Ownit took extra care to ensure the house design was made safe and comfortable to our requirements At the sales and inclusion selection stage, unlike other builders (or so we hear from our friends), the build cost was reasonably priced and we were never pressurised/influenced into choosing high margin items just to increase their profitability During the build process, we saw a great, professional and more importantly 'respectful to women' team at work (some of whom have been with Ownit for over 20 years) backed by a very helpful and accommodating office staff that ensured the build was completed in time Our post handover experience has been equally good with only some cosmetic issues 1 year after moving in. Given the numerous variables and skilful people coordination involved in any house build, it can always a prime opportunity for Mr. Murphy to play havoc - we are so thankful we found Ownit and decided to build with them as its been such a great and stress free experience. Would highly recommend them.

Beautiful home, great experience – We have had a fantastic building experience with Ownit Homes. The process from design and sales stage, throughout the build and into hand over was always well communicated. Ours was a knock down rebuild. After watching the old home come down it was very nice to see the new build start. The sales and design process was exciting, we used one of… Read more ·  1

Ownit Homes designs which our sales person helped us to make some changes to which better suited our block and lifestyle.

I found colour selections was easy, we came to the appointment prepared with ideas we had seen around display homes, it was a good experience because of Ownits generous inclusions, it felt like a selection appointment rather than a sales pitch, we didn’t get pushed to upgrade because they already have quality inclusions as standard.

We received weekly phone calls from our supervisor who kept us informed of the site progress, we drove past often but the phone call really kept us informed of the finer details, what had been completed for the week and what was scheduled to take place in the coming week.

Ownit Homes arrange handovers .com to come through the house with us and our supervisor before handover, this gave us a chance to walk through the home before handing over, we were very pleased with this service. The handover .com representative explained very clearly that he was representing us, the client during his walk through but also explained rules regarding viewing defects to be fair to all.

On the day of handover we had a zero defect list, couldn’t fault it.

The maintenance service Ownit Homes offer sounds really great too, they have a dedicated maintenance manager who will over see that process when the time comes.

The team were knowledgable and friendly, I very was surprised to learn that a lot of the team have been with Ownit for over 10 years! That helps explain why process was such a smooth one, having people who enjoy what they do and actually want to be guiding us through our journey was very nice.

We chose to build with main floor tiles, carpets, turf and paths included which means soon after we handed over we were able to move in and start enjoying the home as a family.

It was obvious that the entire team values communication with the client. We are very proud of our new home and would highly recommend the Ownit Homes Team.

Great design - Terrible builder – We chose our home from a display village at Coomera. Loved the design, and Jason on site was excellent. Nothing was too much from [name removed], but from there the experience headed south - so slowly that it hit us at handover. Construction began in September 2017. [name removed] was introduced as our Supervisor and the person who would update… Read more

us weekly on the build. After the second week, the only time [name removed] contacted us was returning calls from us for updates.

Whenever we questioned him about workmanship, his answer was casual with the assurance that he knows what he is doing. His flippancy of dismissing concerns was taken by us at face value and we thought that maybe everything is running smoothly. We dropped our guard.

In November 2017, the invoice for lock-up stage was sent to us. We went to the build/site and there were open accesses in walls, the stacker doors at rear were leaning against the internal walls. We contacted Ownit and were told that [name removed] gave them the go ahead to send invoice. It took 3 more weeks to bring the build to lock-up stage, and in order to do this, temporary boards had been tacked in place to prevent doors from opening. It was shoddy.

Ownit has a pre-handover procedure which occurs 3 weeks before handover date. [name removed] took us through the site. The painting was terrible. There was a bulge (with a deflection of at least 15mm on the vertical) in the wall in the Powder Room which [name removed] hadn't even noticed. There was a hole in the wall of the kitchen where the appliance cabinet was to sit. During the 3 weeks leading to handover, we asked [name removed] 3 times if handover was on track and all issues attended to. We were assured each time that everything was on track.

Handover arrived with all the defects noted at pre-handover still untouched. Our final payment had been made to coincide with handover date. Ownit had our money and we had an unfinished house. [name removed] stated Ownit had 15 working days after handover to complete fixes.

We were expected to now be the Supervisor of the tradies who turned up to remedy the fixes. Our tempers flared and we told Ownit to attend to fixes under their own supervision. [name removed] from Ownit stepped in and that was when progress began. Lock was changed to give Ownit access to supervise. They were back in control - if that is the correct phrase.

We finally moved in. A month after moving in, we noted evidence of rising damp in all bare concrete areas (garage floor and storage floor). We contacted Ownit who came to investigate. Ownit stated they always place plastic membrane up sides of concrete to prevent moisture penetration. After 4 exploratory digs, less than 2 inches of membrane was found peeking from under concrete slab. Ownit said that since we did our own landscaping we probably cut the membrane. We had photos of early construction showing no membrane visible. They then offered to give us 2 rolls of membrane and $250 and we could do it ourselves. Ownit took no responsibility.

While many minor defects have been sorted during the maintenance period, there are still outstanding items not acceptable for a new dwelling.

1. Rising damp – plastic membrane not extended past edge of slab. Ownit takes no responsibility.

2. Numerous scratches on glass - Ownit says not our problem. The scratches became evident after we cleaned the house - it was dirty at handover.

3. Splits in both timber staircase landings - Ownit is blind and calls them gaps. Again not their problem

4. Paint over spray on garage door - Ownit's painter tried to clean and then offered to paint door - seriously.

5. Bulge in gyprock wall in stairwell. Under critical lighting it is very obvious, but because it can't be seen in daylight (but evident to the touch), again it is not Ownit's problem.

Ownit’s refusal to accept responsibility for defects that to us fall clearly within the builder’s duty appears now to be of a personal nature, or maybe Ownit has a policy - say NO until the client gives up.

Maybe this policy has worked in the past and that gives Ownit the impetus to continue with it, but dealing with Ownit Homes has become tiring.

All these issues are with QBCC.

Awesome home great experience – We chose Ownit as they were the only quality multi home builder with 'in house' architects and estimators that allowed us to make heaps of changes to the base 'Seabreeze' home to exactly suit our needs and get very quick quote adjustments back to us- all for a reasonable build price (about $1050/m3 for a two story with high ceilings, ducted A/C… Read more ·  1

and heaps of extras, built on an elevated acreage site 60km south of Brisbane CBD is good). This was after several months sitting down with most of the opposition big name builders and some bespoke builders- always coming away with either lack of flexibility issues or often quite ridiculous prices for changes. Ownit standard inclusions were also exceptional compared to most, which I guess kept overall price down. All extra costs were made clear up front. Build started promptly and straight into it full bore which I was impressed with as we wanted to get the home built by Christmas and starting in July this was going to be tight for a 400m3 two story house.

Due to Ownit's free ducted air con offer at the time, they had quite a few builds on the go, so we had a few new subbies on our build which caused some rework. However Ownit supervisor Mark was on every occasion able to explain the issues and rectify to our satisfaction. Overall we had very professional Ownit regular subbies that are respected names in their field and did an awesome job. I am sure this is just building in general- you can't always have the absolute experts on your job all the time. Mark's co-ordination of the various subbies and deliveries to site was great, including still getting work done during wet periods. His weekly telephone updates were always detailed, and he took notes on any points we raised and came back to us in reasonable time.This is our second new home build and overall far better experience than the first, for a house twice the size. So we really appreciated the fact that Ownit take their responsibility seriously and always strive for the best result and customer satisfaction.

Mind you we are not shy, so on a couple occasions made clear our preferences as issues arose- always resolved promptly. Financial side and admin side was faultless- great communications regarding costs, time limits, important decision notifications always well communicated. I like the way Brad Ganim checked the site before the build and overall the provisions and allowances were pretty right for a large project. Also liked the double check of house position on the block prior to starting as we had a requirement to get this exactly right considering nearby rockwalls etc. And at the end I was able to work with Brad direct to finalise provisional sums and extra work actual costs we requested along the way. All resolved and handed over the day before the Christmas weekend so we were able to arrange our mover to get the basic furniture in the house and spend Christmas day in our beautiful new home. The agreed list of minor defects signed off at handover were promptly finalised to a high standard as soon as work resumed in the new year.

Many of our friends have had positive comments on the build quality, price and time taken to build. Been in the home for three months now and everything works fine, no movement or cracks that I can see despite a few huge storms in the new year that we experienced over 100km/hr winds, small hail etc (home is N3 wind rated and BAL rating 12.5 as it is on an elevated mountain site near the bush). No leaks, all door and window seals perfect, and the drainage, rainwater tank and sewage treatment systems all hooked up and working perfectly (I had the rainwater and sewage tanks systems installed myself prior to the house build to save a few thousand dollars and Ownit were happy to hook up plumbing and electrical to those for us). I don't particularly enjoy building a new home as it is quite a large task, but all in all when reflecting we are very happy we dealt with Ownit.and got a great result.

Coudn't be happier, what a great family company! – We built with Ownit Homes a year ago and couldn't be happier! From the moment we walk through their display home to the handover of our new home, everyone was so genuine and friendly, from our salesman, to our colour consultant, the head office staff and our supervisor. What I really liked was that everything was included in their homes, so I… Read more ·  1

knew exactly what I was getting by walking through their display homes. Our salesman took a lot of time helping us design the best home for our family and from the many homes they have on display, this process was made a lot easier. Our home is everything we imagined and more and the quality of the workmanship is 10 out of 10. The home seemed to go up very quickly and anytime we had a question along the way, someone at Ownit Homes was very happy to help us. We are over the moon with our new home and highly recommend Ownit Homes to anyone wanting to build a home.

Absolutely delighted with our new home – We have been fortunate enough to build our 6th house with Ownit Homes and once again they went over and above our expectations – everything they did was professional and timely. Right from the start they have been brilliant -from tweeking the house design to completing the spec to the site cut and the overall construction. The office staff were… Read more ·  1

always friendly and courteous; no matter what our inquiry, everything was always promptly dealt with. Additionally, we have been fortunate to have had Bob as our supervisor for all our builds which has worked in our favour as he now understands our expectations and offers exceptional service. We are absolutely delighted with our new home and would have no hesitation in recommending Ownit Homes to our friends and family and will definitely build our 7th home with then when the time comes.

Worst customer service and finishes – Poorly managed build, disinterested project manager who had excuses for everything that we found faulty or was poorly finished. Project manager also swore at me over the phone because we refused to pay when work wasn't completed at certain stages and bank wouldn't release money as contract requirements weren't met. Bullied by builder at handover.… Read more

Very expensive for the quality of the product. Unpainted skirting boards, crooked walls, bricks, mortar falling out. Painted surfaces contain scratches, bumps, only one coat of paint, only primer on others. When we complained we were given various excuses but problems were not fixed. We were told to put a pot plant in front of the error and not to worry about it on several occasions. We're told to stand 2m away from paint surfaces to view defects but the standards say 1.5m. Paint splatters everywhere, gloss paint on Matt surfaces, cracks in walls. Several structural water leaks which were finally repaired but as there has been no rain we are unsure if permanently fixed. Mould grew on ceilings on several outdoor areas, QBCC ruled to clean and install vents, builder claimed he was not responsible for consequential damage and wouldn't fix, told to fix by QBCC, builder then told me that the vents would not look attractive to try and get me to say to leave it as is, my response was negatory as mould looks ugly and is a health risk. Vents installed and look okay. We were accused of causing damage to a roof vent which caused a large leak and a damaged bathroom ceiling, this was fixed after QBCC visited, but to be accused of causing damage to our own new house was preposterous. Concrete floor in garage was gouged out and cracked but not fixed. Additional charges added to total cost due to apparent lack of access by brick layers, added thousands to bill, bricklayers did a poor job and we had to pay extra! Many more issues but too tired to mention, over this whole process. Disappointing experience, would not recommend at all.

A builder with a genuine interest in their customer and their product – The entire team at Ownit Homes (Sales/Design/Colour Selection/Administration and construction) worked diligently to ensure our journey through the construction phase was well managed with care and understanding to us as first time home builders. No issue was too major and all of our concerns were handled promptly and professionally. The… Read more ·  1

workmanship was excellent and any minor issues were rectified promptly,

Our build was somewhat different as we needed to remove a property and level the land prior to the commencement of the build. The Ownit team worked with us and provided introductions to all the additional external contractors we required to get the project underway. This was extremely helpful and a time saving. Their referral partners operated under a similar ethos to the Ownit team.

House building can be daunting, emotional and at times a little bit scary, however by taking this journey with the Ownit team our stress levels were seriously diminished.

Great work Ownit!

A professional, caring builder that delivers a high-quality product – My wife, Kaye, and I moved into our new Ownit home in August and we’re very happy with both the build and the end result. We included Ownit Homes in our search for a builder based on the recommendation of friends who had built with them a couple of years previously. During our search, we were able to view “as built” (not display) homes from… Read more ·  1

several builders. We wanted a builder who would work with our structural design, but would offer a high standard of finish, with careful attention to detail, and quality fittings and appliances. I’m pleased to report that, two months after handover, Ownit, as the builder, and our new house, have exceeded our initial expectations.

As a retired engineer and project manager, I was keen to understand the build process and be able to interact freely with the builder. We were the first clients on a new computer system (so there were a couple of hiccups) and I felt a tad unsure of the initial design and specification procedure; however, Ownit responded openly and generously to my questions and I feel the building contract and final specification were as complete as we could get them. In the end we had only six contract variations, of which three were for owner upgrades to electrical, tiles, and appliances. “Colour selection” with the various suppliers for electrical fittings, tiles, doors, windows, etc., was efficient and thorough. Though it’s worth checking at rough in and fit out that all is as you expect it to be, as there were a couple of “disconnects” between concept and reality, but nothing “fatal”. If you’re not invited to, request to do a walk around with all trades during the initial lay out.

During the build, Ownit’s site supervisor, Mark, exceeded our expectations in terms of communicating with us and responding quickly to our questions and concerns. He spoke with us at least weekly and was happy to meet with us on site to discuss any issues. During the build, with Mark’s OK, I was permitted by Ownit to interact with the tradies for various “owner supplied” items that were best installed during the build. For example, extra yard drainage and services to my shed. Without exception, I found the Ownit tradies to be professional, thorough and helpful. It also saved some “owner’s dollars” being able to directly engage the trades while they were on site.

While it took a bit longer than we expected after contract signing to get started on site, the build progressed steadily and we took possession of the house three weeks earlier than initial predictions. Payments were billed as per the payment schedule and costs met our expectations. Any uncertainties were dealt with quickly and fairly. As with any major project, we have had a few problems post handover. Nothing major and, on each occasion, Ownit has responded quickly and the matter has been resolved without fuss.

If you’re looking for a project builder who is willing to incorporate your (reasonable) design ideas, who offers a professional, competent and caring team, both in the office and on site, who delivers on time, to cost, and produces a quality house, then we highly recommend Ownit Homes. They may not be the cheapest builder in SE Queensland, but we have found that they deliver a high quality home to the agreed specification, and more, with a minimum of fuss and a genuine interest in looking after their clients.