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Oz Design Furniture NSW, Penrith

Oz Design Furniture NSW, Penrith

4.4 from 62 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (41)
  • Return Claim MadeYes (0) · No (41)
  • Warranty Claim MadeYes (0) · No (40)
  • Product Appearance As advertised (26) · Not as advertised (5)
  • Customer Service
    4.6 (39)
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I love the cane wall decorations I got from Oz Design Furniture.

published

It was quite easy to navigate the store and the staff were helpful in explaining how the various wall decorations could be combined.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith, NSW

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

Alisonp

AlisonpSydney Surrounds, NSW

Great service

published

Purchase was not in stock but was made available as soon as possible. Staff service was very good they were so professional.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith NSW
See all answers
Kerriec

KerriecSydney, NSW

Excellent service

published

I placed my order over the phone. Very professional and knowledgeable. Arranging delivery was so easy and then constant contact from the delivery men. When they arrived I asked if they could unpack the furniture so that I could check it. Nothing was too much trouble. Would thoroughly recommend my entire experience

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPenrith
See all answers

Review collected in partnership with OZ Design Furniture

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Excellent service and professional staff

published

Awesome staff helpful and courteous ! Went beyond customer care with item ! Highly recommend this store and staff as they were truly awesome!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPenrith NSW
See all answers

Review collected in partnership with OZ Design Furniture

Belindak

BelindakSydney, NSW

In love with Jamison lounge

published

Excellent service & advice, got my delivery a week early.
The quality is great, fabric is beautiful & so, so, comfy!
So happy with my choice!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith
See all answers

Review collected in partnership with OZ Design Furniture

Trishd

TrishdSydney, NSW

As expected - fits perfectly

published

Perfect for our requirements and fitted into our home as expected. We collected from the store which was trouble free! thanks OZ design we are very happy with our purchase.

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Southern

SouthernSydney Surrounds, NSW

  • 2 reviews
  • 5 likes

Great experience

published

Great service in store and great experience when it was time to deliver my product it is excellent quality fantastic and comfortable

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPenrith
See all answers

Review collected in partnership with OZ Design Furniture

Looks wonderful, delighted with my furniture

published

Store is well set out, staff is more than helpful and professional. Very efficient. The quality of my unit is outstanding, beautiful timber.
Delivered earlier than expected, driver and assistant were very efficient

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPenrith NSW
See all answers

Review collected in partnership with OZ Design Furniture

Yellowchalkie

YellowchalkieSydney Surrounds, NSW

It finishes off my room perfectly!

published

The store was super easy to navigate and the assistant politely asked if I required help then left me until I was ready to chat. I saw a few pictures I liked but once I saw the sleeping koala I was sold on it. I just love its gorgeous face and the price was very reasonable. I was able to collect the item immediately and assisted to my car by friendly staff.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith, Oz Design
See all answers

Review collected in partnership with OZ Design Furniture

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Heads Up about Delivery

published

Ordered 5 Mango Creek items. All were delivered ok (some assembly required) but the 96kg Extension Dining Table is still in the box waiting for me to find several people to help me lift it onto its legs (driver warned me not to pivot the table on its legs - they will snap off). Knowing this Oz Design should have their delivery people add this service. Especially after spending many thousands of $ on this order.

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Kian A.

Kian A.New South Wales

To bad stores

published

To bad , lier manager , slow delivery for one frame, and very very bad customer service . It was the last thing that I buy from this Store , I m so sorry for this store

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationNsw Penrith
See all answers

The reviewer stated that an incentive was offered for this review

Scorpio lady

Scorpio lady

  • 3 reviews
  • 2 likes

Loving the table

published

The women in store were very helpful. The table was easy to assemble and we loved that it was made in Malaysia, NOT China and was good quality. My only negative comment is the fact each item we ordered wasn't in stock and we had to wait a few weeks for the table and a couple of months for the TV unit which won't be in until end September.

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Markb

MarkbSydney, NSW

  • 2 reviews
  • 2 likes

Great service & good selection of products

published

Had been looking for a style of dining seat that looked good & was comfortable. Visited so many retailers & online shopping but had no luck. Checked out Ozdesign with great results

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPenrith NSW
See all answers

Review collected in partnership with OZ Design Furniture

Paul C.

Paul C.

  • 2 reviews

Nice Shop

published

Assembly wasn't hard, but the amount of cardboard was insane. I would have liked to have been given the option to have the goods assembled and rubbish taken away especially given the high price for delivery

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Review collected in partnership with OZ Design Furniture

In love with my new furniture

published

The table we bought caught our eye from the minute we walked past it. Absolutely stunning the quality of the wood was amazing fantastic value for money, although heavy the table was very easy to assemble

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPenrith
See all answers

Review collected in partnership with OZ Design Furniture

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Christie finnigan

Christie finniganSydney, NSW

  • 2 reviews

Living room furniture

published

Staff we're very helpful and
my furniture is AMAZING beautiful quality I highly recommend. Not need to assemble which we loved I can't wait to get my buffet and coffee table to.match

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationpenrith
See all answers

Review collected in partnership with OZ Design Furniture

Haley

HaleySydney Surrounds, NSW

  • 2 reviews

Best furniture we've ever owned

published

We recently moved and purchased a lot of new furniture. The dining table and chairs, coffee table and entertainment unit we purchased from Oz Design is by far the best quality furniture we purchased. Great quality and so easy to unpack and put together.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPenrith
See all answers

Review collected in partnership with OZ Design Furniture

Kerry

KerrySydney, NSW

  • 2 reviews
  • 1 like

Good service and love my purchased items

published

Staff were helpful, purchased over the phone. They called me when they arrived in store a few days later. I'm very happy with the quality of my bedside tables. I love to pop in store to check out what i can purchase next.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationPenrith
See all answers

Review collected in partnership with OZ Design Furniture

Perfect I love my new lounge

published

Very satisfied with my lounge easy to assemble. Very satisfied with the price the help I was given. Good quality to choose from. The quality of my lounge is great

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationPenrith NSW
See all answers

Review collected in partnership with OZ Design Furniture

Delighted

published

The store was beautifully presented and staff were helpful but not overbearing. There was a wider range of product than I expected and was amazed and delighted to find exactly what I had visualised. The chair I purchased was ordered and ready for pick-up within a week, was well packed and already assembled. The fabric is excellent quality and in a colour I had been unable to find anywhere else. Very happy and will definitely be returning for items I wasn't looking for, but now have to have.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith NSW
See all answers

Review collected in partnership with OZ Design Furniture

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Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
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