I had excellent service and help from Oz Design Bundall store where I first saw the beautiful round mango root coffee table and the elegant white Fonda with Carrara Mable topped entertainment unit. However I wanted a rectangle coffee table and found the mango root rectangular one on Oz design on line store so ordered it and the entertainment from… Read more · 1
there. The long 3 month wait for delivery was well worth it as I LOVE both of them. The root coffee table is a stand out, focal piece in the lounge (I particularly appreciate its uniqueness and natural appeal) and the entertainment unit is elegant and stylish while being practical with lots of storage. The tracking of the order was faultless as was the customer service support when I rang and the guys who delivered, unpacked, positioned and removed all the packing material were very good, helpful and efficient. Altogether it was a very positive and satisfying experience both products and service and I would definitely buy from Oz Design again. Thank you to all involved :)
Awesome service from Bundall OZ Design – The customer service received was amazing, the ladies in the store were very helpful and friendly. I would change my mind and they would come back with pricing and availability of the product. Delivery was seamless, they contacted me with a date and approximate time. The delivery guys were friendly and professional, putting the items together in a timely manner. Show details · 1
Didn’t know furniture could make me so excited!! – We ordered a beautiful mango wood table and a beautiful lounge. Very happy with the products and the service was fantastic. Would definitely pay for the delivery to include assembly and removal of rubbish. (One small negative is that the table slightly higher than I expected, not sure if it’s standard height). Looking forward to adding the Sana dining chairs Show reply
Reviews with attachments
Perfect Experience – Fantastic service and love the product. It’s looks so good Show reply
Prada , Gucci , Fendi prints – Absolutely love the team at Bundall store Great service and love my new prints Went in to buy 1 print and ended up buying 4 and they look fantastic Show details · 3
Wonderful – Great staff and service. These bar stools are comfortable and elegant in our kitchen. Show details · 1
Looks great and super comfy – Short lead time for delivery which in current market was fantastic! Delivery unpacked and assembled on site for us. And colour is really nice , very happy for price as well Show details
Positive reviews
Great range and would recommend to others – Great range, easy to navigate in store and Gary knowledgeable and helpful when discussing products in store. Ordering process easy, delivery guys went the extra mile helping us move things around at office. Show details · 1
Excellent service & product – Very pleased with my coffee table. The Bundall store was very easy to navigate, great variety to choose from and excellent staff. Show details · 1
On time delivery and service – After dealing with the nonsense of Nick Scali it was a breath of freash air dealing with the Bundall team. They delivered our sofa as per agreement and the lads that made the delivery where polite and on time. Well recommend
Negative reviews
Run don’t walk AWAY from this store – Rated 1 out of 5 stars 15 minutes ago Shame there is no a ZERO star rating… Shame there is no a ZERO star rating !!! This is a disgusting Australian company I wanted to cancel an order as I found the identical product except BIGGER and $200 cheaper at another company Now I don’t expect to get all my deposit back but to lose 30% of the entire order… Read more
value is a RIP OFF ! And on a mirror that was $479 I was going to lose $144 Also even before it had arrived in store they had a sale and would NOT even drop the price to their now sale price which was only a $20 reduction RUN AWAY from this store This was bundall, Gold Coast Oh and the little man was SO RUDE
Wrong colour & the couch smells like animal! – I have no concerns with the store. My concern is I have somehow managed to order a grey and white couch & was sure I was receiving a beige and white couch. I rang the store immediately after it was delivered and had to wait 4 days for a answer. I got offere to pay an extra $599 for additional covers and they couldnt assist further. I am apart of… Read more
the 3 birds reno group who promote your product and will make it very heard my experience to others. We have down 8 homes now and never had an issue like this with a supplier. Never again!
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Delivery date of in stock item – We purchased 2 sofas, which Oz furniture had in stock and it took over 4 weeks to have them delivered. It is not acceptable for an item in their warehouse to be sent out to a customer on this time frame. Show details
Recent reviews
Love my couch – Service was excellent at Bundall store, and made it easy to make a decision. When the couch came, the delivery guys handled a difficult entryway and made it look easy while being good-humoured and professional at the same time. The couch itself is well made and exactly as imagined. I would definitely shop there again.
Stylish and beautiful outdoor table – We fell in love with this setting when we saw it at ODF Bundall and couldn't be happier. The service from the store was fantastic. The delivery was on time and the courier was wonderful and placed it exactly where i wanted it to go.
great service – Bought lounge suite, arrived as planned and very happy with quality and delivery crew who were very helpful. Gary's service was impeccable and recommend Garry to anyone buying from the Bundall store. Show details
Beautiful set of dining room furniture – I was hesitant in the original purchase, with the cost, but I'm so happy I invested in a few classic, solid, well made, pieces of beautiful living room furniture - I love sitting down to it every day, and I know I will still love it in 15 years!
Happy Customer – I purchased a TV unit from the Bundall store and I couldn't be happier. The product is from Tasmanian Oak, gorgeous and beautifully made and the service was faultless. This is my second purchase from Oz Design and I've already told several friends how good you guys are. I'll be back.
It’s absolutely amazing – Loved the whole proses. Brought my lounge and had it at home in 45 min. It amazing and you I’ve used it as a bed . It soft and comfortable like a cloud. Show details
Pleasantly surprised! – We loved the look of this entertainment unit on their website but were concerned with the negative reviews on-line so we entered the Bundall store with modest expectations and no plans to actually buy the product. As we entered the store my partner and I glanced at each other thinking "... wow this looks nice ...". It was bright and airy with good… Read more
quality furniture and associated pieces forming a great display. The staff were friendly and knowledgeable about solid timbers, veneers and different types of joints and hardware. The quality of the item on displayed looked great so we purchased the entertainment unit which was delivered by their own in-house team which was again a great experience. We are delighted with it and so glad that we dropped into the Bundall store that day.
Very happy with our purchase – The quality of our furniture is fantastic, and it looks amazing in our home. We had to wait 2 months for our delivery, but it was worth the wait! Show details
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Absolutely first class – Very easy to navigate the website. However, in obtaining the catalogue in store, there is no reference to pricing and had to go to website to find out Show details
Exactly what we wanted and it suits our new unit – We were very happy with Oz Design Furniture with their professional service and wide variety of furniture items Show details
Love the look – Easy to navigate the store Loved the product range Product had minor damage on delivery. But we waited for months for delivery. So we weren’t prepared to exchange the product. Show details
Found the perfect piece – I found the perfect chest of drawers ... matches perfectly with my furniture. Unfortunately the piece that was delivered is damaged ... there is a crack on the bottom right hand side, it is unstable and the bottom drawer does not close at all. Cant use it. I expressed my concern and opted for the chest of drawers, which isn't so high. Have been… Read more
told that I will have to wait a few weeks for a replacement. Hopefully the replacement will be in good working order. The staff at Bundall have been wonderful. Just waiting for my replacement....
Quality Dining Table, great service – We received excellent service at the Bundall, Qld store. They had a sale on at the time so we were very impressed with the price. The delivery time was pretty accurate. The delivery guys came and assembled the table (only requiring securing the legs), put felt pads on the feet, flipped it over and the job was done. All packaging was taken which made this a very smooth, clean transaction. It's a gorgeous table, thank you. Show details
Love my new furniture – Very happy with everything. Delivery guys made contact before arrival, which was good. Bonus was taking the packaging away. Thanks!!!! Show details
Bad at Refunds – Bought a Coffee Table that was damaged, they would not give a refund or store credit as they wanted to replace the faulty goods. After 6 months of delay's in getting a replacement to which they could not guarantee it would not have the same faults and us having no Coffee Table they finally agreed to a full refund. But was not a nice Business to… Read more
deal with. In fact after this experience I went on-line and found similar products for half the price. Won't ever shop there again!!!!.....
A couple of small imperfections on delivery – Beautiful table, delivered as predicted timing wise but on arrival and un-packaging a couple of small marks one small area where the timber is chipped, lifting Show details
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Hi Chantelle, thank you for reaching out. We… Read more