Store layout was easy to move around in - no crowded corners. Prices were clear and very attractive. Products were unique and quality was apparent.

Bought 3 pieces of the Elton range which where perfect for our requirements. We fell lucky on two fronts. Sale time, plus store where in process of changing stock. This included the pieces we desired. Made a reasonable offer, well under RRP which was agreed to. Happy days.

The store was lovely and staff helpful at the time of purchase.Unfortunately their follow up was poor. No communication and lacked consistency between staff that other stores that charge less are able to provide. In terms of the furniture purchased lovely quality. Arrived not assembled which was not told to me, it would have been nice to be informed. Fairly disappointing with the cost of the furniture. I guess when you pay ikea prices you expect to be setting up items but when you pay over $2000 for a couch you would think staff could be more proactive in following up orders and have furniture set up.
I am unsure I would return to this store not based off the furniture but staff lack of follow up and care.

The store is well set out easy to find items with a huge range of goods
The pictures on display were just the ones I picked out online so unusual
Staff where extremely helpful

4months for table to arrive. Communication could be better as we had to chase what was happening. Delivery was poor

Great range of products in a well set out store. Quality of furniture is what we expected. We purchased dining table chairs and matching tv unit for our townhouse. Just perfect. No assembly was necessary. Delivery was on time and furniture was packaged well to avoid damage. Very happy customers.

Great selection of furniture and lovely styling of products in showroom. Good quality furniture and helpful staff. Assembly of bar stools and dining chairs was far more time consuming than expected.

We purchased a Nebula Dining table and paid $1800.00. Unfortunately it stains and there is nothing you can do about it other than sand it down. There is suppose to be a coating on the table which I assume would prevent this but there is no coating at all. If you drop any food on it it stains straight away before you can get a cloth to it, its awful. We have been advised by the customer services team that this is our fault and we should be using a table cloth and place mats, which is crazy, who uses table cloths in this day and age. We brought a...

We purchased 2 sofas. After a couple of months the chusions in one of them started to sag. Someone came to inspect and it was decided to exchange the sofa rather than fix. I still believe its a design problem as the cusions in the 2.5 seater are padded the same as the 2 seater but of course they bigger. Anyway we now have the new 2.5 sofa so we will see what happens in a couple of months. We are both in our 70s, not overweight, we have no pets or children jumping over them so we'll see how it goes from here.
The service and communication from Justine has been excellent.
Thank you.

Purchased the cushion in store and the matching throw online in the same colour. Love the quality of the linen and it's beautiful colour. Very helpful in-store and online.

I bought the most comfortable couch ever. Joel and Ann were amazing. Knowledgeable and considerate of my needs. Checked in with me without being pushy salespeople. Thank you Oz Design Furniture Marion! I love the couch. The best thing about 2020.

I love the service from all staff they are very friendly and helpful. I am very happy with my purchases and will continue going back for more. The store is great highly recommend and most of all Australian. Thanks to all the staff for making my experience pleasurable.

No problem with the store or the staff. Very friendly and helpful. Ordered 2 two seater sofas and a chair, in July. Was told that the sofas were in stock, but we would have to wait 12 weeks for the chair. We were going to wait and get everything at once but after being asked if we wanted the sofas we accepted. Only one arrived. Made a call and was told there had been a stuff up. Waited another four weeks for the second sofa. Also got another call saying the chair would be further delayed to mid December. July to December to get a new suite, in other words, don't buy sofas from Oz Design unless you are very, very patient.

The store had a good selection of the sorts of chairs we thought we should be able to find. The ones we chose were not in stock but they came in when we were told they would. Assembly was easy for someone used to IKEA products.

Was so pleased that Joel went out of his way to find the perfect dresser for our room!
It’s unique... a really special piece and it looks amazing in our space!

Very impressed with the friendly and helpful staff.. and loved the tables we purchased and we were given good info but staff were not pushy

My order was significantly delayed due to COVID, which is understandable. When it did arrive and I unpacked it at home the powder coating on the legs was cracked and peeling off in large chunks. It looked as though no primer had been applied. After receiving incorrect email address from Customer service on the phone, I decided to return to the store. The staff in store were fantastic, however there is a limit of $400 a day for returns, which in a furniture store is ridiculous! They called Westpac, however there were no managers in the store authorised to make the increase and so refund could not be processed until the following day. A very disappointing experience.

Lots of displays in store and i love my entertainment unit and that it didnt need any assembling. Great service

Ordered a chair to be made,and due to lockdown in Mel had a long wait.But store sent regular updates, and eventually it was ready. Very satisfied with product.Will certainly shop there again.

We purchased a beautiful new sofa and love the fact it is made in Australia. Staff at the store were extremely helpful and our sofa was delivered on time.