I purchased cabinet in April and was advised 2 weeks delivery.
Received a telephone call to say delay in shipment. It would now be end May.
Received further call to say it would be July
Finally had cabinet delivered mid June minus the shelf inserts that hold shelves up.
Was told they would be sent immediately. Still waiting over a week later.
I am happy with the cabinet.
The staff at OZ Furniture were friendly and polite
Delivery of product dismal! I probably wouldn't purchase anything from Oz Furniture again.

I was able to order the chairs I was after with exactly the fabric I wanted. The order and processing was easy. Delivery was just a little bit longer than the estimate given (lockdown period), but I felt this was still a great outcome as other furniture I had ordered from other stores was taking longer. Beautiful and solid quality!

I never write reviews but this was so bad, that I just want others to be aware of the really bad customer service due to Manager simply not listening or ignoring customer needs ,,

Do not buy any furniture with OZ design .
This is a warning to everyone who think they are saving money by purchasing furniture from this people.
Their customer service is absolutely disgusting and they sell faulty products and they put the blame on the customer even though the product was not opened yet .
Please don’t go through the heart ache of trying to reason with this people.
They are very cunning and they seem to blame the customer instead of the supplier.
My money was wasted in this place and I am warning all others to STOP going into a...

Very Happy with my beautiful new couch. Sales person was very helpful. It did take 6 months for my couch to be delivered . It was worth the wait. Australian made .Will buy again from Oz Furniture very happy .

Very happy with the quality of the furniture we chose. With the help of staff in store we were able to customise one of the pieces and it looks great.
Although there was quite a significant wait for the items to arrive I did receive updates about delivery dates etc.

Ordered on the 3rd january 2021 and estimated delivery was 7 weeks.....Actual delivery 06th may 2021 - no contact from oz furniture during the whole period...We were the one calling every month to finally discover there was a mistake from the warehouse.... No contact at all from oz furniture....Very quick to take your money though....

The worst waited 6 months for my dining table and don't even have my dining chairs yet. Never buying from Oz Design again

It Took longer then expected. They have good collection of furniture . We have to call and chase what’s happening with our Oder .

Delivery was delayed for 3 months. I never had anyone contacting me about the status of the delivery, I had to follow up. Horrible customer service.

Product range is nice, but I waited 36 weeks for arrival. There was no attempt to expedite or resolve the issue, I just had to wait. 24h before delivery I was told I had to assemble it myself and that I would need someone to assist me given the weight.

We purchased six Xavier Dining Chairs (Clear Lacquer Beige) and we could not happier! They are extremely comfy to sit on for long periods of time and have great back support. They are very stylish and we've received multiple compliments on them already. Finally, the Oz Design team were great to work with, promptly calling to follow up on delivery and then providing great instructions on how to treat the chairs on pick up. Very satisfied overall!

I'll start by saying I have never written a negative review before, I normally just find somewhere else to spend my money but Oz Design sent me a request to write an honest review on their products and services.

Positives first: Nice furniture, very happy with the end result. Assembling the furniture wasn't difficult.
Not so positive:
1. Furniture is a bit over priced but personally Im happy to pay a little more for a good product and good customer service. Im very happy with the end product but not the customer service.
2. Sales staff were g...

store was very well laid out and showcased all the furniture and accessories , service was fantastic and the store was very clean

Just had our Avon (Talent Grey fabric) Dining Chairs delivered this morning! Absolutely stunning! Could not be more happier with the beautiful contemporary style and quality. Thank you!