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OZ Design Furniture VIC, Essendon

OZ Design Furniture VIC, Essendon

4.5 from 139 reviews · View Statistics

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Traceym

TraceymGreater Melbourne (Metropolitan), VIC

Good, quick service

published

Found the coffee table I had been looking for, in stock and easy pick up at rear of store. Did have to assemble myself which was easy enough to do but actually didn’t realise this until I went out back to pick it up. Sales person didn’t mention it.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon
See all answers

Review collected in partnership with OZ Design Furniture

Joans

JoansGreater Melbourne (Outer), VIC

The items received, were as seen in the store.

published

The store's layout was easy to find what you were looking for. Great ranga and the quality of the furnitre is five stars. Well made and designed. Looking forward to hopefu;ly buying more furniture for my HOME.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon
See all answers

Review collected in partnership with OZ Design Furniture

MTL

MTLGreater Melbourne (Inner), VIC

You get what you pay for

published

Store was laid out pretty much like other "nice" stores. I wouldn't say the range was quite extensive, but sufficient. Quality of course as expected. No assembly necessary. Delivery as promised. Quality of item delivered was perfect - no damage, not even a minor scratch.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon DFO
See all answers

Review collected in partnership with OZ Design Furniture

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Nomes

Nomes

  • 2 reviews
  • 2 likes

Staff were amazing, Product is pathetic

published

Spent over $2000 on a chaise and 8 months later it’s covered in pilling and indents in the chaise cushions, it’s like sitting in a hole.
Oz design said buy a pillar, l may have if it wasn’t the whole couch that looked trashed. Looks like my Nana’s old jumper. Not to mention the poor structual quality of the seat cushions and l can advise it’s not from over use, it’s not used every day. Disappointing product, waste of money, fantastic furniture would have held up better not to mention being brushed off by Oz design office when l rang to advise.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product AppearanceNot as advertised
Store LocationEssendon were great. It the product!
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Buffet and bedside tables

published

We went to Essendon to see the buffet we wanted as our local store at Narre Warren only had the bedside tables, so glad we did....Essendon is the most amazing store full of beautiful furniture. After waiting through COVID to receive our furniture, I can only say it was worth the wait. The most beautiful funky PORTO buffet and bedside tables are in place and I’m totally in love. One very happy customer.
Thank you Oz

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationEssendon Victoria
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Review collected in partnership with OZ Design Furniture

Fantastic friendly service

published

Great store layout and super easy to walk around.
Friendly helpful service without your usually pushy sales person.
Awesome couch that is super comfy and very modern!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon
See all answers

Review collected in partnership with OZ Design Furniture

Couch is beautiful and rug is perfect

published

I was happy with every aspect of the store, assembly was easy, staff were lovely . I will definitely go back to store and recommend Oz Design to my friends

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon fields Melbourne
See all answers

Review collected in partnership with OZ Design Furniture

Laura

LauraGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Beautiful Sturdy Compact Great Quality

published

Easy to navigate fantastic costumer service
Good ramge
Great quality Superb
no it was ready but delivery refused to take mu boxes

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationessendon DFO
See all answers

Review collected in partnership with OZ Design Furniture

Michelle Jessen

Michelle JessenGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Chair & ottoman

published

Product was perfect & the instore service when I purchased it originally was great as was the service re pick up.
Highly recommend.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationEssendon Victoria has
See all answers

Review collected in partnership with OZ Design Furniture

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Best Service Ever!

published

SUPER pleased with the service OZ Design Essendon along with their Warehouse Team gave me through these difficult times! Courtney from their Warehouse organized my exchange of couch so quickly & efficiently, I cannot praise all involved enough for their exceptional service (Including Head Office Staff) 100/10 will buy products from Oz Design again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationEssendon, VIC
See all answers

Review collected in partnership with OZ Design Furniture

Diana

DianaGreater Melbourne (Metropolitan), VIC

Just what I had hoped for, looks great!!

published

The store was easy to walk through and I found what I was looking for. I knew what I needed and found it. Staff were very helpful and know their stock.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationDFO Essendon Fields
See all answers

Review collected in partnership with OZ Design Furniture

Deniser

DeniserGreater Melbourne (Outer), VIC

Fleur coffee table

published

The table I was looking for was actually out of stock. The lovely lady that served me did a back order for me and I received it 8 weeks later. It’s stunning ! Such a gorgeous piece and I have had so many lovely comments about it. The lady that served me was Angela, and she was so very, very nice.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon, victoria
See all answers

Review collected in partnership with OZ Design Furniture

Fernando and Simone

Fernando and SimoneGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Beautiful design furniture for our new home

published

Very satisfied with the designs and customer service. The product design was suited to our home and we didn’t have to assemble it. The minute we entered the store we saw exactly what we were looking for

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon DFO MELBOURNE
See all answers

Review collected in partnership with OZ Design Furniture

Customer Service skills

published

The process was very positive and staff displayed excellent information and interpersonal skills at DFO Essendon shop.

The Warehouse drop off process was fantastic friendly and made truly Great and effortless.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationDFO Essendon
See all answers

Review collected in partnership with OZ Design Furniture

Williamd

WilliamdGreater Melbourne (Outer), VIC

Exactly what we wanted for our humble home.

published

It was quite easy. Yes satisfied with the range of products available. Easy to assemble. Friendly and supportive staff and gave us a options in our budget. Value for money.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationVIC
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

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Setting up a home

published

The Store was very easy to navigate, interesting layout and good to walk around providing loads of good ideas. We were extremely satisfied with the range of products and the product quality was excellent ... the assembly was very easy .... also the staff were exceptional

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon
See all answers

Review collected in partnership with OZ Design Furniture

Awet Kibrom

Awet KibromGreater Melbourne (Metropolitan), VIC

Love our Rita coffee table

published

We just wanted to say thank you for the exceptional customer service that we received with the exchange of the faulty Rita coffee table. We received the replacement a while ago now which is perfect and we love it!

The customer service received when things don’t go as planned (which is bound to happen from time to time) really is the real testament of good or bad customer service and we couldn’t have asked more of oz design. Communication was easy, you got back to us very quickly and the exchange process was flawless! Oz design remains one of our favourite stores to shop in so thank you!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationEssendon VIC
See all answers
Z. Sassi

Z. SassiGreater Melbourne (Metropolitan), VIC

Sales person Daniel was informative, friendly and accommodating. An absolute asset to the store.

published

Very satisfied with the staff member as I already knew what I wanted. Also made many recommendations which once we are out of lock down I will be going back to purchase. Only downside when I received chairs the dust cover stapled under the chair looks terrible due to originally stapling a beige colour, all they did to fix was place a black cover over it, looks bulky and rushed does not look good at all. The only upside is that it is under the charge.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationOrdered chairs through Essendon, very happy with proccess.
See all answers

Review collected in partnership with OZ Design Furniture

Charlie

Charlie

  • 3 reviews
  • 4 likes

BEWARE: Kent Sofa bed - mattress does not go flat

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon fields VIC
See all answers

Got a great console table. We'd come back.

published

Great store to browse.
Product came within acceptable time-frame, considering COVID.
staff were very helpful.
some good discount.
good quality. not tacky stuff.
i would definitely shop there again.
typing more words cause it says minimum 30 words

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon VIC
See all answers

Review collected in partnership with OZ Design Furniture

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Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
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