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Oz Hair & Beauty Online store

Oz Hair & Beauty Online store

4.9 from 942 reviews

Reviews

(912)
(17)
(1)
(1)
(11)
  • Product Quality
    5.0 (713)
  • Return Claim MadeYes (21) · No (765)
  • Shipping
    4.9 (551)

New go-to store/product!

published

Fantastic experience, came super quick and am in love with my new shampoo and conditioner. My hair has never been so voluminous and glossy! Overall very happy girl!!!! Will definitely be back!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
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My absolute go-to for hair care & beauty products!

published

If you don't shop with Oz Hair & Beauty, you're missing out! Not only do they offer all my usual products at great prices, I've scoped out and tried new products through them too (love the sample sizes you can purchase of some products). Shipping is so fast and customer service is 10/10. And of course, love supporting a local Aus business too! Thanks for being the best guys xx

Product Quality
Shipping
Return Claim MadeNo
Karyn

KarynNew South Wales

Exceptional Online Experience

published

Great online store. From placing my order to receiving my products, the whole experience was so easy and handled so professionally. It took only 3 days to receive my Olaplex trio pack!!!
Their online shopping store made it so easy to navigate through the many products that they have. I found the products that I was looking for in just seconds, and together with the professionalism of the online staff through to the efficient and fast delivery, I was more than satisfied.
This was my first ever order with Oz Hair & Beauty, and I will never shop online for my beauty products anywhere else!!!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty
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Rebecca

RebeccaSydney, NSW

  • 2 reviews

great store

published

They stock a huge range of hair care and beauty products and provide a very quick shipping service. Have purchased a few times now and have never had any complaints!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Rebecca,
Thank you for taking the time to leave a lovely review.
Have a lovely week & we cannot wait to spoil you again xx

So Convenient

published

Highly satisfied -love the convenience especially at this time in our lives when we are self isolating for an unknown time and an unknown future. I have recommended Oz Hair to my daughter , extended family and friends and colleagues
I will continue buying from you in the future.

Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Perfect. Wouldn’t buy my hair care anywhere else !

published

Such a late rage of products and the prices are great! Wouldn’t shop anywhere else for my hair products. I’ve been buy Formosa hair for 3 years now and I love how fast and hassle free the postage is!

Shipping
Return Claim MadeNo
Date PurchasedDecember 2019
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Kate,
Thank you for leaving us such positive feedback!
We cannot wait to spoil you again soon xx

Gabriella Lizzo

Gabriella LizzoSydney, NSW

Five-star customer service!

published

The team at Oz Hair & Beauty continue to go above and beyond for customers. I needed to order my Parlux Compact Blow-drier and receive the next day as I was travelling. It was midday and I was worried I would not receive in time. I emailed the team and within hours they had confirmed they had express posted it to me to ensure it would arrive the following day, ready for my trip. This level of customer service was phenomenal and I cannot recommend the team at Oz Hair & Beauty online store enough!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Thank you for your positive review Gabriella.
We hope you enjoyed your new Parlux on your holiday :)

Hayley

HayleyGreater Melbourne (Outer), VIC

Super fast postage !

published

I purchased a muk hair straightener late at night and within two days it was on my door step! Amazing customer service! Super fast postage, what more could you want Thankyou much appreciated

Shipping
Return Claim MadeNo
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hayley - Thank you for the positive feedback!
Enjoy your new Muk straightener!! xx

Ruth Melbourne

Ruth MelbourneGreater Melbourne (Inner), VIC

Exceptional Customer Service

published

Exceptional customer service!
Emailed query early this morning and received response by lunch and all sorted.
Love the ‘Pure’ Miracle Renew range and do yourself a favour and try the Sacred Mask! Hair never felt and looked so healthy, shiny and soft !
Thank you Oz Hair and Beauty

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedJanuary 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Ruth,
Thank you for your kind words.
We LOVE those products too as they give such great results!
Enjoy your new products & we hope to treat you again soon xx

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Jess

JessMetropolitan Adelaide, SA

  • 11 reviews

Very slow shipping

published

Ive had issues with shipping twice. Waiting nearly a mth both times. I wrote on their FB page and got a fast reply. They have sorted the issue out, I ordered a third time and postage was heaps better I had my item within a week. I'm glad I gave them a 3rd chance, they do have a great product range and very affordable prices / deals

Product Quality
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty
Rach

RachGreater Melbourne (Inner), VIC

Number one Haircare supplies

published

I only buy from Oz hair and beauty. Love their range of products and fast postage.
Website is really easy to navigate and easy checkout. Will be back again for sure.

Return Claim MadeNo
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Thank you for the positive vibes! Its so awesome to hear that you love our website too :)

The reviewer stated that an incentive was offered for this review

Simple and Quick Experience

published

I was highly satisfied with the online store experience, as it was super easy to find the products I was searching for and order them quickly. I was browsing through the site on the go as well and was still able to easily find what I was looking for which shows just how simple the site is! I'm really happy with the products I've purchased and will definitely be making some repeat purchases soon!

Product Quality
Return Claim MadeNo
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Thank you Andrea. Glad to hear you love your new products that you can add to your personal Hair & Beauty collection xx

Tess

Tess

  • 3 reviews

Love!

published

My favourite site to shop all my hair and beauty products. Such fast delivery and have such a good range of products. Really enjoying the 18 in 1 shampoos and conditioners plus their leave in treatment.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedDecember 2019
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Tess - thank you for leaving such a lovely review. xxx

Dee

DeeSydney, NSW

Thanks Oz hair & beauty!

published

Grabbed some fantastic products! Website is also super easy to navigate and provides a great range of items. Thanks Oz hair and beauty! Will definitely be returning soon for all my hair and beauty needs :)

Product Quality
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Dee, Glad to hear that you love our range of products, as we love to have the latest trending products available and also our old favourites!
Enjoy your new goodies!
:)

Nothing short of EXCELLENCE!

published

A seamless experience right from the get-go. The website was super easy to navigate through, any questions I had were quickly answered by the customer service team, and my order arrived earlier than expected. Will definitely be ordering from these guys again!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Vanessa,
Thank you for the lovely feedback.
Have a great week and enjoy your new products :)

Beauty Product Retailers

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John R.

John R.Greater Melbourne (Inner), VIC

Not entirely happy, however the issue was resolved.

published

I ordered 2 items from Oz Hair & Beauty and had the incorrect items sent to me. I sent them an email showing these incorrect items. After lengthy emails back and forth the issue was finally resolved.

Product Quality
Shipping
Return Claim MadeYes
Date PurchasedJanuary 2020
See all answers
2 comments
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty
John R.
John R.

.

anhng0

anhng0

  • 2 reviews

Cheap products

published

Good website with cheap hair products in comparison to other beauty stores. It was easy to navigate the webpage to find what was required. The products received were great and legitimate. However, got lost in mail and had to chase it up once but was quickly resolved.

Product Quality
Shipping
Date PurchasedDecember 2019
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Thank you for the great feedback - it is lovely to hear :)
I am sorry to hear that your parcel was lost in transit but we are glad we could help you with receiving your products as soon as possible. x

Disappointed

Disappointed

  • 2 reviews

Dishonest company- full of excuses

published

Purchased an item December 31, and it has still not been sent. Have been advised of a delay, yet said item still shows on the website as in stock. Keep getting sent emails saying further delays when I question where my order is. Really disappointed with this service and sick of the excuses. I will never purchase from this business again.

Return Claim MadeNo
Date PurchasedDecember 2019
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty
bentomryn

bentomryn

  • 3 reviews

Fast delivery

published

The whole experience was great and fast delivery. The free products offered are an extra bonus. I have ordered from this online store many times and it’s always the same .

Product Quality
Return Claim MadeNo
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi there,
Thank you so much for the positive feedback!
Looking forward to spoiling you again with your next order :)

scandalicious

scandaliciousRichmond-Tweed, NSW

  • 8 reviews

Poor service

published
Product Quality
Return Claim MadeNo
Date PurchasedDecember 2019
2 comments
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty
scandalicious
scandalicious
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