Panasonic ECONAVI Reverse Cycle Inverter RKR Series

This air conditioner worked magnificently for 4 years (when it would have had a 5 star rating) but then it faltered. Still under guarantee, service personnel were unable to fix it satisfactorily. Further communication with Panasonic resulted in replacement of the unit.
The Panasonic team were responsive and courteous, and within 2 weeks the matter was settled. Very pleased with the outcome.
I can confirm that Panasonic lived up to their warranty guarantee.

After just four years, the whole unit stopped! Until then, I was reasonably happy with it. Have always cleaned and dusted it on a regular basis, including cleaning the filters. Really disappointed that the unit has developed a fault that has rendered it inoperable after less than four years. ***UPDATE*** Happy ending tho, Panasonic Warranty service team were awesome. Up and running again after just 2 days! Thanks Panasonic.

This air con has been nothing but faulty and frustrating!

It seemed to work fine for the first year then after that, the heating system starts shutting down automatically. I have raised this several times in the past 2 years with Panasonic and to date the issue has not been resolved. The first contracted company that Panasonic organised came out twice - both could not resolve it. The first technician didn't appear to know what to do and then left with a cover piece missing off our condenser unit. The condenser unit actually started to perform ...

The heating is great with the fact that it heats outside before blowing hot air into the room eliminating being blasted by cold air in winter and the cooling is great! What annoys me is I have to reach up to the unit with the control to change it even with fresh batteries, my mothers unit did this too so maybe a control receiving panel issue idk

Very pleased with my airconditioner. I set it to 24degrees and its effective, low running costs and looks good.
Im very pleased overall in the three years Ive owned mine. Excellent in everyway.

Could leave it on all night and all day and won't have any problems.
Would cool my apartment in under 4 minutes and would cool the immeadiate area instantly.
In any conditions this airconditioner would work well and the heat cycle worked great too.

Such a fantastic air conditioner and so very quiet. I really love the anti-bacterial filter it has and it's a blessing to set the timer on before I wake up.

Installation was not a problem by our experienced tech, aircon works fantastic - usually use it only on cold during the hotter months, system is very impressive and super quiet. I'm super impressed with this system and have purchased another two for other areas.

We bought our unit last year and used for winter to keep use cool. It takes a few minutes to warm up every time and makes our living room warm very quickly. I haven’t tried the cooking yet as I realised my apartment doesn’t need cooling because the old bricks apartment.
The internal unit doesn’t have much noises but the outdoor unit creates some noises when operating.
Purchased in Goodguys when it was on cash back offer! Good value, highly recommend!

Nice and cool for the size we've purchased
Easy to use
Quiet
Inverter is not overly loud
We've done a lot of research before purchasing this model and in the past we've just gone with Fujitsu which is still very reliable but for this price and reviews done, can't go wrong with this one.

I like this 3.5kw system for cooling in summer its great and economical but doesnt heat up in winter properly would probably recommend it if your just going to use it for summer

Heap of junk, when it’s on cooling after a couple of hours starts to creek and crack,when it’s on heating you can’t even sleep makes that much creeking noise you have to turn it off.I have a 7kw model just as bad, have had new fan replacement was out balance there’s a fault with that model, avoid Panasonic.

Love our air conditioner. Have it installed in our bedroom, run smoothly , very quiet, warm up or cool down the room very quick and not cost us a lot of electricity to run. Highly recommend

This A/C works great. It effectively cools the living room, kitchen and bedroom. It works nicely in extremely hot weather. The timer feature is good. It's powerful and so far it has no faults.

Aircon has been used for cooling only and nearly always when it has been running, we use the lowest fan speed as it cools our room very quickly, quietly and effectively.

The indoor unit has just started making a squealing/ bad squeaking noise and has got progressively louder (when running the unit two evenings in a row). However once the nanoe-G is switched off the noise completely stops, so this is obviously the problem.

This has been the first issue with the unit, but is definitely not a nice sound and feel this shouldn’t have happened when the unit has had so little use.

Apart from this, it is easy to use and the two separate off timer options are a handy feature.