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Panasonic ECONAVI Reverse Cycle Inverter RKR Series
CS/CU-Z9RKR (2.5kW), CS/CU-Z12RKR (3.5kW), CS/CU-Z24RKR (7kW), etc...Brett M.Sydney, NSW
- 3 reviews
- 2 likes
Pretty good, until it was 4 years old...
After just four years, the whole unit stopped! Until then, I was reasonably happy with it. Found that the I AUTO X mode was quite noisy though. Have always cleaned and dusted it on a regular basis, including cleaning the filters. Really disappointed that the unit has developed a fault that has rendered it inoperable after less than four years. Also, illuminating the remote-control display would have been a good idea…
Purchased in April 2016 for $1,700.00.
1 comment
TDD
- 2 reviews
- 2 likes
Faulty and Poor Service from Panasonic
This air con has been nothing but faulty and frustrating!
It seemed to work fine for the first year then after that, the heating system starts shutting down automatically. I have raised this several times in the past 2 years with Panasonic and to date the issue has not been resolved. The first contracted company that Panasonic organised came out twice - both could not resolve it. The first technician didn't appear to know what to do and then left with a cover piece missing off our condenser unit. The condenser unit actually started to perform ...
Read moreworse after he meddled with it. I was hopeful with the second technician who changed the "motherboard" in the condenser unit but unfortunately the same issue continued. Further calls to Panasonic, the customer service person I spoke to, Loui was completely useless failing to give me a reference number, giving me misinformation and NOT pleasant. I tried to call the business customer line to see if I can speak to someone else and I still got him!!! I'm quite certain he was the same rude person I called previously to chase up on my case (and the very person who didn't log my case into their system). I am frustrated at how many times I've had to call Panasonic (and worse having to deal with this Loui guy - who is unprofessional and doesn't do his job!). Is there someone else I can speak too??? Please!!!Purchased in May 2017.
2 comments
Panasonic Australia C.Panasonic
Hi TDD, thank you for the detailed feedback, we do apologise for the experience you have had to date. Did the tech mention if the unit is the correct size for the room application? This could explain ...
Read morethe need to keep the unit running at a higher heat and in manual mode to avoid the unit reaching temperature quickly and then shutting down until the temperature drops. Feel free to email us your case number at ccc@panasonic.com.au for further assistance.This sounds like another excuse for a defective unit. An email has been sent to you.
KatieMetropolitan Adelaide, SA
- 8 reviews
- 1 like
Everything is great except the control
The heating is great with the fact that it heats outside before blowing hot air into the room eliminating being blasted by cold air in winter and the cooling is great! What annoys me is I have to reach up to the unit with the control to change it even with fresh batteries, my mothers unit did this too so maybe a control receiving panel issue idk
Purchased in March 2016 at The Good Guys Physical store for $1,800.00.
1 comment
Panasonic Australia C.Panasonic
Hi Katie. Thanks for taking the time to provide the feedback. Your remote should work. Please contact our customer service team on 132600 for further assistance.
Find out how Panasonic ECONAVI Reverse Cycle Inverter RKR Series compares to other Split System Air Conditioners
Know better, choose better.
JesseRSouth East Queensland, QLD
- 10 reviews
- 1 like
Low running costs excellent unit
Very pleased with my airconditioner. I set it to 24degrees and its effective, low running costs and looks good.
Im very pleased overall in the three years Ive owned mine. Excellent in everyway.
Purchased in August 2016 at private contractor for $1,650.00.
1 comment
Panasonic Australia C.Panasonic
Hi Jesse thank you for the great feedback and taking the time to let us know about how great your air con is after 3 years of use.
Danny.iSouth East Queensland, QLD
- 12 reviews
- 5 likes
Best Air conditioner I've owned
Could leave it on all night and all day and won't have any problems.
Would cool my apartment in under 4 minutes and would cool the immeadiate area instantly.
In any conditions this airconditioner would work well and the heat cycle worked great too.
Purchased in August 2017 at The Good Guys for $1,600.00.
1 comment
Panasonic Australia C.Panasonic
Hi Right and thank you for your positive feedback, we do appreciate you taking the time to share your review.
Thomas W.Far North Queensland, QLD
Pumps cold air out
Such a fantastic air conditioner and so very quiet. I really love the anti-bacterial filter it has and it's a blessing to set the timer on before I wake up.
Purchased in September 2017 at Aspen Air for $2,999.00.
1 comment
Panasonic Australia C.Panasonic
Hi Thomas, thank you for the feedback and taking the time to provide your positive review.
The reviewer stated that an incentive was offered for this review
J60913South East Queensland, QLD
- 31 reviews
- 12 likes
- ECONAVI Reverse Cycle Inverter CS/CU-Z12RKR (3.5kW)
- Verified purchase
Very quiet, works efficently, great product
Installation was not a problem by our experienced tech, aircon works fantastic - usually use it only on cold during the hotter months, system is very impressive and super quiet. I'm super impressed with this system and have purchased another two for other areas.
Purchased in October 2018.
1 comment
Panasonic Australia C.Panasonic
Thank you for taking the time to provide your positive review and great feedback on your air conditioner.
The reviewer stated that an incentive was offered for this review
DDPGreater Melbourne (Inner), VIC
- 22 reviews
- 8 likes
Works perfectly in Winter not used in Summer yet!
We bought our unit last year and used for winter to keep use cool. It takes a few minutes to warm up every time and makes our living room warm very quickly. I haven’t tried the cooking yet as I realised my apartment doesn’t need cooling because the old bricks apartment.
The internal unit doesn’t have much noises but the outdoor unit creates some noises when operating.
Purchased in Goodguys when it was on cash back offer! Good value, highly recommend!
Purchased in July 2018 at The Good Guys.
1 comment
Panasonic Australia C.Panasonic
Thanks DDP for the review, we appreciate you taking the time to provide the feedback on your air conditioner.
MonkeyBabyPerth, WA
- 58 reviews
- 21 likes
- ECONAVI Reverse Cycle Inverter CS/CU-Z12RKR (3.5kW)
- Verified purchase
Quiet, cool, easy to use
Nice and cool for the size we've purchased
Easy to use
Quiet
Inverter is not overly loud
We've done a lot of research before purchasing this model and in the past we've just gone with Fujitsu which is still very reliable but for this price and reviews done, can't go wrong with this one.
1 comment
Panasonic Australia C.Panasonic
Hi MonkeyBaby, thank you for taking the time to provide your 5 star review. We do appreciate the feedback and your review.
Find out how Panasonic ECONAVI Reverse Cycle Inverter RKR Series compares to other Split System Air Conditioners
Know better, choose better.
AndrewPerth, WA
- 10 reviews
- 4 likes
Great for cooling not so good for heating
I like this 3.5kw system for cooling in summer its great and economical but doesnt heat up in winter properly would probably recommend it if your just going to use it for summer
Purchased in March 2015 at Harvey Norman for $1,100.00.
1 comment
Panasonic Australia C.Panasonic
Hi Andrew thanks for the feedback, please contact our customer service team on 132600 who will try some options over the phone with you to ensure there are no issues with your air con with the heating result you mention.
John H.South East Queensland, QLD
Avoid tis model
Heap of junk, when it’s on cooling after a couple of hours starts to creek and crack,when it’s on heating you can’t even sleep makes that much creeking noise you have to turn it off.I have a 7kw model just as bad, have had new fan replacement was out balance there’s a fault with that model, avoid Panasonic.
Purchased in September 2016 at Harvey Norman for $800.00.
1 comment
Panasonic Australia C.Panasonic
Hi John, sorry to hear about your air conditioner, please contact us further to resolve this for you. 132600.
Hannah vuIllawarra, NSW
- 3 reviews
- 1 like
Efficiency and quiet
Love our air conditioner. Have it installed in our bedroom, run smoothly , very quiet, warm up or cool down the room very quick and not cost us a lot of electricity to run. Highly recommend
Purchased in August 2018 at Domayne NSW, Warrawong for $800.00.
1 comment
Panasonic Australia C.Panasonic
Hi Hannah, thank you for your very positive review on your air conditioner. It is great to see you are so happy with the features and are seeing the benefits of the low power consumption of the unit.
The reviewer stated that an incentive was offered for this review
Alugra DronesSydney, NSW
- 5 reviews
- ECONAVI Reverse Cycle Inverter CS/CU-Z21RKR (6kW)
- Verified purchase
Great air con
This A/C works great. It effectively cools the living room, kitchen and bedroom. It works nicely in extremely hot weather. The timer feature is good. It's powerful and so far it has no faults.
Purchased in October 2018 at Harvey Norman for $1,500.00.
1 comment
Panasonic Australia C.Panasonic
Hi Alugra thank you for taking the time to provide your very positive review. Hopefully your air con will also keep you nice and warm with this winter!
HaydenCPerth, WA
Nanoe-G has started making a squealing noise. Purchased from HarveyNorman 3 months ago, minimal use, quiet and effective
Aircon has been used for cooling only and nearly always when it has been running, we use the lowest fan speed as it cools our room very quickly, quietly and effectively.
The indoor unit has just started making a squealing/ bad squeaking noise and has got progressively louder (when running the unit two evenings in a row). However once the nanoe-G is switched off the noise completely stops, so this is obviously the problem.
This has been the first issue with the unit, but is definitely not a nice sound and feel this shouldn’t have happened when the unit has had so little use.
Apart from this, it is easy to use and the two separate off timer options are a handy feature.
Purchased in December 2018 at Harvey Norman for $750.00.
Brad Mcsydney
- 8 reviews
- 7 likes
Super Quiet
Love this Air con, super quiet sometimes forget it is on. Very simple to use, heats well as well as cools very fast. Sometimes in the middle of winter the heating takes a little to start I think this is the way it should work. Installation was a half a day process. Best air con I have owned.
Find out how Panasonic ECONAVI Reverse Cycle Inverter RKR Series compares to other Split System Air Conditioners
Know better, choose better.
Melza
- 6 reviews
- 1 like
Great system
No complaints, works well, has an area of 3.5m x 11m to cover (open plan lounge-dining-kitchen). Im not a fan of the summer heat, so this thing is cranked up non-stop all day and all evening late into the night (sometimes if it's real hot, we leave it running all night too). Once you turn it on, it heats/cools quite quickly.
Easy to use, mum has a Panasonic too which is why i went for the same brand (hers is 18yo with no issues yet). Would definitely recommend it with a big thumbs up.
Ryan N.Melbourne
- 5 reviews
- 1 like
- ECONAVI Reverse Cycle Inverter CS/CU-Z12RKR (3.5kW)
- Verified purchase
Excellent AC!
We have installed this AC in our bedroom for about 1.5 years so far, using both in winter for heating and cooling in summer. This is a very quiet AC and works well. Heating and cooling both happens quickly, even our bedroom is fairly big. It's also very cost efficient. I don't have any negative thing to say about it!
MaydayNorth Queensland, QLD
- 9 reviews
- 7 likes
- ECONAVI Reverse Cycle Inverter CS/CU-Z12RKR (3.5kW)
- Verified purchase
Happy with my decision
My unit is quiet. It is quick to both heat and cool. It has great star ratings. It installed quickly and easily into same place as other branded air con was with no install issues. Easy to use however i wish they had a sleep timer. Not really an issue but i always found it convenient to set my last air con for an hr to cool before going to sleep and if i woke up through the night too hot or cold could just press sleep knowing it will switch off but with this one you have to select an off time, not easy to do in the dark. Not a major issu...
Read moree but it would be a nice option. I set both on and off times for when i think i will need it and that works for me. As i said it is quick to cool, i live in a climate where geckos get into outdoor units and often destroy air conditioners, i have been advised the panasonic have overcome this by coating the components with silicone for protection. I have yet to find out if it works but was told this by a retailer and the installer, price wise its in the same category as other brands, all seem to have specials and i got mine through the installer, but as it turned out i could have got it cheaper through retail store. At this stage I will be replacing my others when required with panasonic as i feel i can rely on them. My other branded ones have all had warranty issues and then break down again, i have replaced them all with the same brand as i felt they were a good brand but i feel they are failing me now and the brand reputation isnt as good now so i am giving panasonic a go now. So far so good.TrinityBrisbane
- 5 reviews
Works perfectly
It's a good quality product and works really well! Can be just slightly noisy at night when you're trying to sleep but the sound doesn't bother anyone too much. Takes a reasonable amount of time to heat up or cool down the room. Purchased for many years and it has never malfunctioned. Works extremely well and Panasonic is a reliable brand.
- ECONAVI Reverse Cycle Inverter CS/CU-Z18RKR (5kW)
- Verified purchase
Crappy Service from Panasonic
This was a good product till it works, Mine broke after 1 year from install and panasonic doesn't have parts locally, and they don't know when the parts arrives to Australia, their customer service is really crappy and never received call back though they promise to give updates.
I would never buy panasonic air conditioner.
Questions & Answers
Vinhasked
Power consumption of a 2.5kw and 5kw Panasonic split system. Thanks.
1 answer
The Panasonic label on the side of my outside unit says "Capacity" -> Cooling- 4.2 kW and Heating- 5.5 kW.
Leo O.asked
what is the price
1 answer
Panasonic Australia C.Panasonic
Hi Leo, RRP is $4199.00 but I'm sure your local retailer can provide a better price.
Thanks
Ginaasked
Could you please advise why in heat mode, at times the unit doesn't respond to the remote? For example, I will have the unit running at 21 degrees on powerful mode. The room will heat up quickly, so I turn powerful mode off, expecting the unit to continue at my selected settings to maintain heat. I notice the system then blows out very low warm air and the room temperature drops below 21 (I bought a temperature gauge to check). I then turn the remote heat up to 23 but the unit just continues to blow low warm air. The remote will respond to all functions but the fan speed. The unit just continues to blow very light warm air.
To get the unit to respond, I have to either restart the unit or turn the heat up to 25 plus and then it seems to kick in and respond again. Once responding, the room temperature goes up and matches the unit
I am not sure what is going on and would love to know!
Thanks
Gina
1 answer
All I can advise is maybe your response panel needs fixing. That’s a part in the unit that takes the response from the control
Details
The ECONAVI Series is Panasonic’s power-saving range of air conditioners, designed to detect unconscious waste of energy. All models are designed with eco-friendly sensors, which monitor human location and sunlight intensity, then recalibrate the temperature to conserve energy. There are two remaining air conditioners in this series, the 3.5kW and the 4.2kW - the rest have been discontinued.
Keep in mind that these air conditioners are louder than other air conditioners on the market. At 49dB for indoor noise level, that’s around 10dB louder than other ranges of air conditioners, such as the Avanti and Bronte by Mitsubishi.
Features:
- Bacteria clearing filter and deodorising filter
- Removable, washable filter to keep the air conditioner running smoothly
- Various timers, including on/off timers and sleep mode
Category | Split System Air Conditioners | Split System Air Conditioners | Split System Air Conditioners | Split System Air Conditioners |
---|---|---|---|---|
Price (RRP) | $1,949.00 | $2,149.00 | $1,699.00 | $2,649.00 |
Features | Dehumidifying Function, Inverter, On/Off Timer, Remote Control and Wi-Fi Smart Control | Dehumidifying Function, Inverter, On/Off Timer, Remote Control and Wi-Fi Smart Control | Dehumidifying Function, Inverter, On/Off Timer, Remote Control and Wi-Fi Smart Control | Dehumidifying Function, Inverter, On/Off Timer, Remote Control and Wi-Fi Smart Control |
Cooling Power | 3.5 kW | 4.2 kW | 2.5 kW | 5 kW |
Heating Power | 3.7 kW | 5.5 kW | 3.2 kW | 6 kW |
Reverse Cycle | Yes | Yes | Yes | Yes |
Type | Full System (Indoor & Outdoor Unit) | Full System (Indoor & Outdoor Unit) | Full System (Indoor & Outdoor Unit) | Full System (Indoor & Outdoor Unit) |
Cooling Energy Rating | 4 stars | 3 stars | 5 stars | 4 stars |
Heating Energy Rating | 5 stars | 2.5 stars | 5.5 stars | 4 stars |
Operating Temperature for Cooling | 5 ℃ to 46 ℃ | 5 ℃ to 46 ℃ | 5 ℃ to 46 ℃ | 5 ℃ to 46 ℃ |
Operating Temperature for Heating | -15℃ to +24℃ | -15℃ to +24℃ | -15℃ to +24℃ | -15℃ to +24℃ |
Indoor Unit Dimensions | 296 x 870 x 236 mm | 296 x 870 x 236 mm | 296 x 870 x 236 mm | 296 x 1070 x 241 mm |
Indoor Weight | 9 kg | 9 kg | 9 kg | 12 kg |
Max Indoor Sound Pressure Level | 46 dB | 47 dB | 42 dB | 44 dB |
Outdoor Unit Dimensions | 542 x 780 x 289 mm | 695 x 875 x 320 mm | 542 x 780 x 289 mm | 695 x 875 x 320 mm |
Outdoor Weight | 33 kg | 46 kg | 33 kg | 49 kg |
Max Outdoor Sound Pressure Level | 65 dB | 62 dB | 62 dB | 62 dB |
Manufacturer Warranty | 5 year(s) | 5 year(s) | 5 year(s) | 5 year(s) |
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Panasonic Australia C.Panasonic
Hi Brett, are you aware that you unit have 5 years warranty. Please give our customer service team a call on 132600 and they will assist you with your unit.
Thanks