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Part of Parker Lane 4.9 
Parker Lane Home Loans

Parker Lane Home Loans

 Verifiedparkerlane.com.au
Parker Lane Home Loans
4.8

68 reviews

Positive vs Negative
95%5%
Loan TypeFixed Rate, Variable Rate and Split
Average Loan Term26.6 years
Loan used for
  • First Home
  •  · 
  • Second Home
  •  · 
  • Investment Property
  •  · 
  • Renovation
  •  · 
  • Refinancing
  •  · 
  • Home Construction
Transparency ?
4.8
Customer Service
4.7
Application Process
4.8
Timeliness ?
4.6
Online Tools
4.7
5 Brad  · professionally, friendly, understanding knowledgeable and helpful team. The team had our interests at heart.
5 Michael G.  · Guided us through from start to finish. Professional and responsive group.
5 Rodrigo V.  · Great staff, able to look after you and your finances, helping you to get the pest deal in the market! highly recommended
5 Lou  · 10 stars and not 5 – Grt communication and cust service. 10 stars and not 5
5 Steven Meates  · Highly regarded – Great service and always kept us updated through the home loan process

Positive reviews

Richard Banks
Richard Banks2 posts
  Verified Home Loans

Second time I’ve used Parker Lane the outcome was it outstanding yet again? I love their work. Would recommend it to anybody who wanted alone of any sort. Keep up the good work Parker Lane team regards Richard Show details

Joe Bloggs
Joe Bloggs4 posts
  Home Loans

I had a great experience working with Priya Saxena and Keely Chapman at Parker Lane. They were professional, responsive, and made the whole process smooth and stress-free. They took the time to understand my situation, explained all options clearly, and found a loan that suited my needs perfectly. I really appreciated their attention to detail and… Read more

proactive communication throughout the process. Priya helped me handle all paperwork promptly, answered all my questions and ensured deadlines were met. I felt confident and well-guided through the process

Mike
MikeVIC12 posts
  Home Loans

I recently refinanced my home through Parker Lane Mortgages, and the experience was outstanding from start to finish. The team made what can often be a stressful and complex process feel smooth, transparent, and well-managed. Their support was exceptional—every question I had was answered promptly and clearly, and I always felt like I was in… Read more

capable hands. The team took the time to understand my financial goals and tailored a solution that saved me money and aligned perfectly with what I needed. If you’re on the fence about working with Parker Lane, I’d say don’t hesitate. They’re professional, proactive, and genuinely committed to getting the best outcome for you. A special thank you to Keely & Priya—your guidance made all the difference. Highly recommend!

Negative reviews

Caroline
CarolineNSW3 posts
  Home Loans

Communication was great at the start and then as the loan process went on this dropped off. If communication had been better throughout the process I would have recommended them. Applying for a home loan is stressful and you shouldn’t be the ones following up the broker.

Jesse B.
Jesse B.5 posts
  Home Loans

Unprofessional accusations – I was accused of being a "fellow broker" who was trying to "secretly shop" them (quite literally sent me a passive-aggressive text message after the call), just because I wanted to compare their home-loan rates against those I found online to find the best offer. Show details

Thinningandhatingit
ThinningandhatingitQLD3 posts
  Home Loans
Transparency
Application Process
Online Tools

Poor communication – Facts: In November, I applied for an investment home loan with Katarina. I had a 30% deposit and she she was confident it will be approved. Over two months later and many extensions of the loan contract, Katarina was saying “it’s conditionally approved. It’ll be fine”. In January, Katarina wouldn’t return emails and would not reply to the… Read more

solicitor regarding updates. The contract was terminated because there was no reply from Katarina for over a week about finance and we were all left in limbo. I should have stuck with Aussie home loans but I thought I’d give her a chance. Too bad.

Recent reviews

Matthew Sinclair
Matthew Sinclair2 posts
  Home Loans

What a fantastic experience my wife and I have had working on refinancing our mortgage through Parker lane . From start to finish they were extremely helpful , very knowledgeable, they went over and beyond to help us. A great outcome was reached. A special mention to Priya Saxena and Keely Chapman on the fantastic service they provided. Thanks again it was fantastic working with you both Regards Matthew and Heather Show details

Farryn
Farryn
  Home Loans

Melissa and Priya gave great support during the purchase of our new property. They answered all my questions, responding to emails and phone calls in a timely manner. Highly recommend Parker Lane! Show details

Graeme H
Graeme H
  Verified Home Loans

Many thanks to the team at Parker Lane for assisting us with our refinance. Their team kept us informed on progress and proved great customer service. Whilst it is surprisingly a lot of effort I think it will be well worth it in the long run. We managed to get what I think is the lowest rate in this market Show details

Mike
MikeVIC12 posts
  Home Loans

I recently refinanced my home through Parker Lane Mortgages, and the experience was outstanding from start to finish. The team made what can often be a stressful and complex process feel smooth, transparent, and well-managed. Their support was exceptional—every question I had was answered promptly and clearly, and I always felt like I was in… Read more

capable hands. The team took the time to understand my financial goals and tailored a solution that saved me money and aligned perfectly with what I needed.

If you’re on the fence about working with Parker Lane, I’d say don’t hesitate. They’re professional, proactive, and genuinely committed to getting the best outcome for you.

A special thank you to Keely & Priya—your guidance made all the difference.

Highly recommend!

Leigh D.
Leigh D.
  Fair Incentive Home Loans

"Keely, Priya and Melissa all gave great timely advice and were very patient with all of our questions and missed phone calls. They made sure we had everything we needed and were very clear about what they were doing and what we were required to do. I really appreciated the regular updates and offers to touch base if needed. Thank you all for your hard work getting this across the line." Show details

Corinne
CorinneNSW
  Home Loans

The team at Parker Lane worked tirelessly to ensure that I had every chance of success with my first home purchase. I am so extremely grateful to everyone who helped Show details

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Liza C.
Liza C.Tasmania
  Home Loans

Exceptional service and unmatched expertise – I am beyond impressed with the service provided by my broker Keely and analyst Priya. While other brokers told us it couldn’t be done, they went above and beyond to find a way to help us secure the best rate and consolidate our other loans. Their expertise and professionalism are unmatched, and they made the entire process seamless. They… Read more

consistently provided prompt responses to all my questions and were incredibly patient, taking the time to explain every step clearly. It’s evident that they are true experts who genuinely care about their clients. I highly recommend their services to anyone looking for dedicated and knowledgeable professionals who will go the extra mile for you.

Erin
Erin
  Home Loans

Home Loan – We used Parker Lane for our first home loan and we found Priya to be prompt, professional and attentive. Parker Lane made the process easy to understand.

Joseph
Joseph2 posts
  Home Loans

finance – Not your typical brokerage firm; Parker Lane are on top of their game. Keely, Priya, Clara and the entire team went above and beyond to ensure we secured the financing we needed, demonstrating professionalism and passion throughout the process. They truly know their stuff, and we felt confident that they were looking after our best interests.

Alodie Victoria C.
Alodie Victoria C.VIC
  Home Loans

Parker Lane - highly recommended – Thank you to the team at Parker Lane especially to Priya for assisiting us with finance for our first home loan. We finally settled on our land purchase and looking forward to building soon! Appreciate the team for their knowledge and working to get us a good deal! Show details

Matt
Matt3 posts
  Home Loans

Excellent, clear and fast – Used these guys for 3rd time now for remortgage. Always very nice to talk to, easy to understand the options. Most importantly the application process is really quick and easy. Show details

Mason
Mason2 posts
  Home Loans

First Home Purchase! – Keely and the team have been extremely helpful and have made the process of getting finance for our first home seamless, even though we needed extra support to apply for government grants. Would recommend Parker Lane for others like myself who had previously found the pathway to home ownership daunting and full of red tape. Show details

Raymond
RaymondNSW2 posts
  Home Loans

Great experience – The team at parkerlane as usual was great, its my second home refinance and all I can say is that everything went as smooth as it can be. Thanks to Clara and Priya for their support and to Kelly to give me different refinance options Ramon Show details

Erwane d.
Erwane d.VIC
  Home Loans

The perfect experience for a first home buyer – The team at Parker Lane was fabulous, and really helped me through my first purchase. I highly recommend using them. Show details

Priscilla
Priscilla2 posts
  Home Loans

First home loan – Reached out to parkerlane as they indicated they were used to nurses with salary sacrifice and overtime arrangements. Was not disappointed. Worked with Keely and Dipesh and secured my home loan with no issues. I have noticed the clawback fees on the associated loan but it’s standard practice and not something that would stop me working with them… Read more

again. I was asked to provide my online bank details login info, which seemed sketchy so I refused but they were happy to work with me on this.

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MDON
MDONNSW2 posts
  Home Loans

Going the extra mile – The 2 consultants we dealt with really went above and beyond to get our home loan approval done. They even arranged catch up phone calls after hours and over weekend. Cannot speak more highly of the team. First choice if we ever need to apply for another loan. Show details

Colin Frost
Colin Frost
  Home Loans

Thank you Parker Lane – A big thank you to Travis and the team at Parker Lane assisting with my home loan refinancing during a difficult divorce settlement. I would highly recommend Parker Lane. Show details

Pete
Pete
  Home Loans

Never gave up on my dream – This team is amazing. Through thick and thin they were there and when the problems were bizarre they had my back. I thank God that you guys were a part of my journey to buying a home. You went above and beyond my expectations. Thank you. Show details

Sarah
SarahNSW
  Home Loans

Excellent Service and Experience – The experience with the team at Parker Lane could not have been better and we are so thankful to Dipesh and Keely for making it possible to build our little home. Could not recommend more highly. Communication was great and consistent, and all of our questions and concerns were answered both quickly and to put our minds at ease during the process. Thank you for everything! Show details

Vici P.
Vici P.QLD2 posts
  Verified Home Loans

Excellent Service! – I just wanted to share our positive experience working with the Parker Lane team to obtain a home loan. The process can be overwhelming and stressful, but Keely, Dipesh and Anisha made it so much easier for us. From the initial consultation to the final approval, they were there every step of the way. They were knowledgeable, patient, and always… Read more

available to answer any questions we had. They even helped us find the best loan option for our specific financial situation.

Overall, I highly recommend working with them for your home loan needs.

Jason
Jason2 posts
  Home Loans

So simple and easy – Parker Lane helped us obtain a better home loan rate and use the equity we had to finance some much needed renovations. Priya made transition so simple and easy for us doing all the ground work. Show details

James
James2 posts
  Home Loans

Good Experience with Keely in getting a complicated loan across the line – My experience with Parker Lane was excellent apart from one minor issue with communication. Keely was incredible to work with and I understand I had a complex loan objective with some road-blocks, Keely was able to navigate around those with relative ease, what we thought impossible, Parker Lane got across the line without any issues. The only… Read more

feedback I have to share is around post-approval communications, while Keely and her team did reach out, as a FHB I would have liked to see just a bit more communication/touching base throughout the process just as an assurance everything was still running smoothly. Overall however, I was very satisfied with the service provided and can happily say im writing this review from the house Keely and Parker Lane helped me purchase!

Paula D.
Paula D.2 posts
  Home Loans

PROFESSIONAL, EFFICIENT & SUPPORTIVE – The team from Parker Lane were efficient, professional and went over and above to assist us gaining our homeloan. They were alongside for the whole lengthy process of building until getting our keys and transitioning our construction loan to our variable mortgage. A shout out to Travis & Anisha specifically for there help and guidance. and all the team at Parker Lane. Show details

Happy first home owner
Happy first home owner
  Home Loans

excellent service and support – Thankyou Travis and the team at Parker Lane for making the process of buying our first home as easy as possible. the team were supportive, proactive and communicated easily to ensure we understood everything every step of the way. First timers - these guys will do everything they can to get you into the market and owning your home. Show details

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