PD Insurance was previously trading as Progressive Car Insurance
Let me keep it simple, do not deal with this insurance company. They will make you pay when it comes to making a claim.
I have been with PD for several years. When it came to making a claim, they tried every excuse under the sun of why they can't fix all that was damaged in an accident.
Checked insurance quotes on behalf of my wife on Compare the market for Volkswagon Golf we are about to purchase, PD Insurance quote came up for $462.07 but when it directed me to their site I filled in the details & the quote came to $898.46.
We are rating 1 drivers with no claims, no lost points on our licences, no age constraints & current comprehensive insurance.
I can only suspect that this is a scam or a lure to get you on their site & possibly buy a policy, but why would you as it turned out they had the most expensive policy.
- Verified customer
My experience dealing with PD has been excellent.
PD's premiums have always been much lower than the competition, and I always compare at renewal time. But the real test of an insurance company is their performance when you need to make a claim. A few weeks ago I was tail-ended by an uninsured driver while waiting in traffic. The impact wrote off my car. I phoned PD from the crash scene and they organised a tow-truck immediately. My car was assessed, the claim paid out, and I was in a new car within two weeks. The consultants at PD were always polite and kept me informed at every stage. My experience with PD over the years has been excellent.
Worst insurance agent ever
Do not purchase insurance with them and hope to God the other party is not insured with them. Extremely difficulty to deal with. Whilst they sound pleasant enough when you talk to them over the phone, all they do is pass you around and delay without giving any solid answers.
Had a car accident and had to spend a week over the phone with them trying to get all the Hire car details sorted. Then when the car was deemed a repairable write off they value your car at less than half the actual market value and give you some rubbish about needing to ...organise your own salvage. They give you little to no options in negotiating the value/speaking to the assessor, as other insurers typically do and threaten that you will be liable for any cost accrued in delaying settlement, storage etc. They also refuse to let you speak to their complaints department and insist you must wait for them to call you, sometime within 3 weeks!
If you like your car..... insure it with someone else!
I lodged a claim after hitting a kangaroo, after over a month waiting for PD Insurance to approve the assessment from the smash repairers, and after lots of calls following up from me, they denied the claim based on a previous claim I didn't tell them about...…. a no excess payable windscreen repair (I didn't even know this counted as a claim on my history) from my previous insurer. End of the day if you want to have your car covered go with someone else...… this looks to be over a $20 000 mistake on my behalf.
Slow response, didn’t want to offer any help being a not at fault claim they were always passing the buck to the someone else, another department or the other insurer
Did not honour the quote to fix damage on my car
My car was in an accident due to no fault on my side. My car was damaged whilst being parked, Police were involved in the incident. Reported to progressive insurance, all repairs authoritied by them. I then proceed to drop my car off to repair and the panel beater informs me progressive insurance is refusing to pay for one part of damage as they felt it wasn’t part of the accident.
Progressive Insurance you had no direct conversation with me about this issue, you authorised and approved all damage to be fixed. You then dishonour and go back on your word. Totally disgusted by this insurances behaviour.
Will not be renewewing my policy with this this insurance organisation who I feel just lie and go back on their word.
Crappy insurance company, stay away. They are cheap for a reason.
The most rubbish insurance company I have ever seen. They Wrongly Reported my car as statutory written off instead of lodging hail damage report which caused my car to be deregistered.
No one even told me for 1 week !
When I got the letter from RMS (RTA) NSW and called them, understood their assessor have lodged the wrong form, When called their assessor and insurance itself, they lodged the reversal report with 5-7 days waiting for RTA to process. after 3 days, I called RTA and they said the application for reversal lodged by Progressive d...
Will not provide comprehensive insurance
Spent 10min filling in their quote asking all sorts of personal details on a new car comprehensive policy, then at very end said would not provide insurance because like thousands of other Sydney people who had car damaged in hail recently. Should have stopped collecting personal details after asking about hail damage at start of questionnaire.
Are you a young person or own an older car?
If you are a young person or own an older car, AVOID THIS COMPANY AT ALL COSTS!!!
I have now received a renewal notice on the policy of the car PROGRESSIVE wrote off! They are asking me for over $1300 for a car that I do not own anymore!
I have been with progressive for 2 years, in that two years I paid $2000 in premiums for an agreed value cover on my xr6.
I had an accident in the hills (no third part involved) and made a claim.
The car was towed to all suburbs towing and then without my knowledge it was taken to manheim.
The claim ...
|Contact Number||1800 776 473|
|Underwriter||Pacific International Insurance Pty Ltd|
|Legal Liability Cover||Included up to $20 million|
|Roadside Assistance||Not Offered|
|Reduced or Zero Excess Windscreen Cover||Reduced Excess Included|
|Choice of Repairer||Not Allowed|
|After Accident Care|
|Hire Car after a No Fault Accident|
|Hire Car after an Incident|
Optional extra, benefits stop when any one of the following conditions is met:
|Essential / Emergency Repairs||Included up to $500|
|Emergency Transport & Accommodation||Not Included|
|Hire Car after Theft|
Included, benefit stop when any one of the following conditions is met:
|Child Safety Seats and Prams||Not Included|
|Lock and Key Replacement||Included up to $1,000|
|New-for-old Car Replacement|
If your vehicle is deemed a Total Loss because of damage or theft within the first 12 months of its original new car registration, the replacement vehicle will be:
|Pay As You Drive / Fixed Kilometre Discount||Not Offered|
|Personal Property Cover||Not Included|
|Trailer & Caravan Cover||Not Included|
|Transit Cover||Not Included|
|Uninsured Motorist Benefit||Not Applicable|
|Accidental Loss or Damage|
|Theft or Attempted Theft||Included|
|Malicious Damage / Vandalism||Included|
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