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PD Comprehensive Car Insurance

PD Comprehensive Car Insurance

1.4 from 11 reviews

See the Best Car Insurance in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
1
4 star
0
3 star
0
2 star
0
1 star
10

Let me keep it simple, do not deal with this insurance company. They will make you pay when it comes to making a claim.

published

I have been with PD for several years. When it came to making a claim, they tried every excuse under the sun of why they can't fix all that was damaged in an accident.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
See all answers

Steve

SteveCentral Highlands and Goldfields, VIC

  • 3 reviews

Dodgy pricing

published

Checked insurance quotes on behalf of my wife on Compare the market for Volkswagon Golf we are about to purchase, PD Insurance quote came up for $462.07 but when it directed me to their site I filled in the details & the quote came to $898.46.
We are rating 1 drivers with no claims, no lost points on our licences, no age constraints & current comprehensive insurance.
I can only suspect that this is a scam or a lure to get you on their site & possibly buy a policy, but why would you as it turned out they had the most expensive policy.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
See all answers
Marina 42

Marina 42Greater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Couldn't even get a quote

published

I tried to obtain an online quote. New X5 BMW and their system would not let me put in a value within their suggested range. I gave up. Hopeless system which says a lot for the Company

Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeNo
Greg Perry

Greg PerrySouth East Queensland, QLD

  • 3 reviews
  • 2 likes
  • Verified customer

My experience dealing with PD has been excellent.

published

PD's premiums have always been much lower than the competition, and I always compare at renewal time. But the real test of an insurance company is their performance when you need to make a claim. A few weeks ago I was tail-ended by an uninsured driver while waiting in traffic. The impact wrote off my car. I phoned PD from the crash scene and they organised a tow-truck immediately. My car was assessed, the claim paid out, and I was in a new car within two weeks. The consultants at PD were always polite and kept me informed at every stage. My experience with PD over the years has been excellent.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelMitsubishi ASX XB
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time1-2 weeks
Claim DateSeptember 2019
Claim ApprovedYes
See all answers

Worst insurance agent ever

published
Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time1-2 months
Claim DateSeptember 2019
Claim ApprovedNo
See all answers

If you like your car..... insure it with someone else!

published

I lodged a claim after hitting a kangaroo, after over a month waiting for PD Insurance to approve the assessment from the smash repairers, and after lots of calls following up from me, they denied the claim based on a previous claim I didn't tell them about...…. a no excess payable windscreen repair (I didn't even know this counted as a claim on my history) from my previous insurer. End of the day if you want to have your car covered go with someone else...… this looks to be over a $20 000 mistake on my behalf.

Value for Money
Transparency
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time1-2 months
Claim DateMay 2019
Claim ApprovedNo
See all answers

Just hopeless!

published

Slow response, didn’t want to offer any help being a not at fault claim they were always passing the buck to the someone else, another department or the other insurer

Value for Money
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelMazda 3
Claim MadeYes
Claim Resolution Time1-2 months
Claim ApprovedNo
See all answers

yas

yasGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 4 likes

Did not honour the quote to fix damage on my car

published

My car was in an accident due to no fault on my side. My car was damaged whilst being parked, Police were involved in the incident. Reported to progressive insurance, all repairs authoritied by them. I then proceed to drop my car off to repair and the panel beater informs me progressive insurance is refusing to pay for one part of damage as they felt it wasn’t part of the accident.

Progressive Insurance you had no direct conversation with me about this issue, you authorised and approved all damage to be fixed. You then dishonour and go back on your word. Totally disgusted by this insurances behaviour.

Will not be renewewing my policy with this this insurance organisation who I feel just lie and go back on their word.

Value for Money
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time1-2 months
See all answers
Christopher

ChristopherSydney, NSW

  • 3 reviews
  • 4 likes

Crappy insurance company, stay away. They are cheap for a reason.

published
Value for Money
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelToyota Camry XV40
Claim MadeYes
Claim Resolution Time3+ months
Claim DateDecember 2018
Claim ApprovedNo
See all answers
kevinwong82

kevinwong82Sydney, Australia

  • 4 reviews
  • 3 likes

Will not provide comprehensive insurance

published

Spent 10min filling in their quote asking all sorts of personal details on a new car comprehensive policy, then at very end said would not provide insurance because like thousands of other Sydney people who had car damaged in hail recently. Should have stopped collecting personal details after asking about hail damage at start of questionnaire.

Value for Money
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
See all answers

Saxon Poser

Saxon PoserMetropolitan Adelaide, SA

  • 2 reviews
  • 8 likes

Are you a young person or own an older car?

published
Value for Money
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25Yes
Car ModelFord Falcon AU 2001 XR6 VCT
Claim MadeYes
Claim Resolution Time1-2 months
Claim DateJune 2018
Claim ApprovedYes
See all answers

See all PD Insurance reviews

Questions & Answers

Sorry, there are no questions about PD Comprehensive Car Insurance but you can read 3 questions about PD Insurance.


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Details

CategoryCar Insurance
Contact Number 1800 776 473
Coverage TypeComprehensive
UnderwriterPacific International Insurance Pty Ltd
Legal Liability Cover Included up to $20 million
Roadside Assistance Not Offered
Reduced or Zero Excess Windscreen CoverReduced Excess Included
Choice of RepairerNot Allowed
After Accident Care
Towing Costs Included
Hire Car after a No Fault Accident

Not Included

Hire Car after an Incident

Optional extra, benefits stop when any one of the following conditions is met:

  • The hire car benefit has been provided for 14 days;
  • Your vehicle is returned to you or its owner;
  • Your vehicle has been repaired or replaced;
  • 72 hours after an offer is made to settle the loss on a vehicle that is determine to be a write-of
Essential / Emergency RepairsIncluded up to $500
Emergency Transport & AccommodationNot Included
Benefits
Hire Car after Theft

Included, benefit stop when any one of the following conditions is met:

  • The hire car benefit has been provided for 14 days;
  • Your vehicle has been recovered and is returned to you or its owner undamaged;
  • Your vehicle has been repaired or replaced, if it is recovered damaged;
  • 72 hours after an offer is made to settle the loss on a vehicle that is determine to be a write-of
Child Safety Seats and PramsNot Included
Lock and Key ReplacementIncluded up to $1,000
New-for-old Car Replacement

If your vehicle is deemed a Total Loss because of damage or theft within the first 12 months of its original new car registration, the replacement vehicle will be:

  • of the same make, model, and series as the damaged or stolen vehicle; and
  • fitted with the same insured modifications and standard accessories.
Pay As You Drive / Fixed Kilometre DiscountNot Offered
Personal Property CoverNot Included
Trailer & Caravan CoverNot Included
Transit Cover Not Included
Uninsured Motorist Benefit Not Applicable
Accidental Loss or Damage
FireIncluded
Theft or Attempted TheftIncluded
CollisionIncluded
Malicious Damage / VandalismIncluded
Natural EventsIncluded
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