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Petinsurance.com.au Dog Insurance

Petinsurance.com.au Dog Insurance

Accidental Injury and Illness, Accidental Injury
4.2 from 10 reviews · View Statistics
See the Best Pet Insurance in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.2
10 reviews
5
(8)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    4.2 (10)
  • Transparency
    4.2 (10)
  • Customer Service
    4.3 (10)
  • Claim Resolution Time
    • <1 week (6)
    • 1-2 weeks (1)
  • Claim ApprovedYes (5) · No (0)
Previous
Next
Rich
RichSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Simple set up, affordable comprehensive cover, fast and reliable claims

published

I looked around for pet insurance that would cover accident and illness without all the unnecessary frills; really to cover for those unexpected large costs that may happen. We were hit with almost a $1,000 bill because of a hot spot that went undetected until it became infected. Required specialised treatement due to the area that it was in. Our last dog we never had problems, so this was a surprise. The cover met our expectations of 'no frills comprehensive cover' and more! No excess, straight forward claim, all done through our vet. Thank you for making it easy. The only one time we tried to claim with RSPCA insurance they made it so difficult and after paying almost double for a few years didn't cover.

Value for Money
Transparency
Prof
ProfMetropolitan Adelaide, SA

Brilliant service

published

Our poor puppy recently suffered an avulsion fracture of his tibial crest, and had to have 3 pins inserted. Luckily, we were covered by pet insurance.com.au, who paid 80% of the claim very quickly. I got my policy through AAMI. Great communication from the insurance company. I can highly recommend them.

Value for Money
Transparency

Other Pet Insurance

 
 

0.0
(1,234)
Eszter C.
Eszter C.South East Queensland, QLD

The personal touch and consideration made me feel valued

published

Our dog had a condition which would have been easy to decline our claim. Instead you took the time to review our case individually and made a decision based on our own personal circumstances- this was very much appreciated and not what typical insurance companies do.

Value for Money
Transparency
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Lisa
LisaCanberra 2600, ACT

Great cover

published

I was sceptical about pet insurance and put it off until I received an offer from these guys that seemed competitive and made me consider it. I took out the cover when my puppy was about 9 months old and a month later he ate something he shouldn’t have and ended up with an expensive vet bill. He’s since been back there with another mishap. The process of claiming each time was very simple, and the claims were promptly paid.

Value for Money
Transparency
Rahul
RahulGreater Melbourne (Inner), VIC
  • 5 reviews
  • 5 likes

Not customer focused. Not good value for money.

published

- They increased my annual premium by over $400 a year without any explanation. Refused to give any discount. Found another policy with exact same benefits for half the price online if I set-up through AAMI.
- After you by a policy they don't entertain any request for changes to the policy (unless you are prepared to pay 2 or 3 times the premium)
- Phone helpline always have minimum 20 mins of wait time.
- Customer service agents have absolutely no authority to help you in anyway.

Value for Money
Transparency

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Lili
LiliSydney, NSW

Rip off - covers barely nothing, price rises every year, to the point not affordable

published

poor value, cover mostly things that are accidents others nothing..
My dog has had cover since a pup and now 11 years and cost is so expensive, Only been able to claim once when he was hospitalized. Otherwise slippery criminals that will try to use words and justification to get out of claim,even tried to get the vet to reword there claim so my hospital claim would be rejected. Put your money in a savings account add $100 a month and you will be better off. My premium is now $118 a month after 10 years when your dog needs it most that when they really rob you

Value for Money
Transparency

Fantastic Product

published

We have been with Pet Insurance for several years and have unfortunately had several occasions to make claims and each time it has been stress free and we have received payment quickly and exactly as per the policy.

Value for Money
Transparency

Amazing service!

published

I have been with pet insurance.com.au for a couple of years now and their service is faultless. Kind responses to emails and fast response to claims. Highly recommend to everyone I can.

Value for Money
Transparency

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C Deiure
C DeiureIllawarra, NSW
  • 3 reviews

Great Policy

published

Great service and value. My claims get done quickly. Very good in explaining things so I can totally understand clearly the question I asked. I would recommend to everyone with pets.

Value for Money
Transparency
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Helen Z.
Helen Z.Sydney, NSW

GREAT SERVICE AND VALUE

published

I just signed up to this service for my 7mo staffy pup. The value for money on this insurance is great and the service was better than 5 stars!have been recommending to anyone I can

Value for Money
Transparency
See all Petinsurance.com.au reviews

Questions & Answers

Annette H
Annette Hasked
Dog Insurance

Is my dog covered for boarding if I go to hospital

No answers

Get an answer from our members and Petinsurance.com.au representatives

Petinsurance.com.au Dog Insurance

Details

Compare all 7 Petinsurance.com.au
CategoryPet InsurancePet Insurance
UnderwriterHollardHollard
Annual Benefit Limit$10,000$8,000
Amount of Vet Bill Covered Up to 80%Up to 80%
Minimum Pet Age 26 weeks26 weeks
Accidental Injury Cover IncludedIncluded
Illness CoverIncludedNot Included
Routine Care CoverOptional ExtraOptional Extra
Tick Paralysis$1,000$1,500
Emergency Boarding Fees$1,000$500
Lifetime Cover IncludedIncluded
Cooling Off Period30 Days30 Days
Consultation Fees$300$300
Cruciate Ligament Conditions$2,600$2,600
Waiting Period for Illness 30 Days30 Days
Compare all 7 Petinsurance.com.au
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