great phone from here only lacked on meeting delivery time (paid for express and still waited 3 business days.) but after speaking to customer support, they gave me credit for the delivery method paid for and total fantastic assistance and support given coming to a somution was a good outcome. thanks Phonebot.
I recommend PHONE BOT They have delivered my iphone 13 pro max on time and it came with a sturdy clear case for free when i didnt ask for one hehe. also when i had a problem with shipping they called me and helped me fix the problem Show details
I was skeptical at first having not heard of this website and the prices being ‘too good to be true’ sort of a situation. But honestly the product is 100% genuine and the delivery was swift and easy. No hassles at all! I am really happy with the entire process and might even grab a few more things! Show details
Reviews with attachments
Product was excellent and matched description perfectly. Very happy with the quick delivery and condition of the product Show details
Really happy with my purchase for my mum. Delivery was reasonable and the phone which I chose to be near new was in fact near new condition. No visible mark and the battery was 90% healthy which was better than expected. The best part, received a free (nice rust colour) sustainable phone wallet AND a protective transparent case also. Hopefully no issue with the phone long run. Show details
I just came across Phonebot when googling mobile phones and so glad I did! IMO a refurbished handset should be just as good as new, and they offer a 30 day change of mind and 12 month warranty. Communication was fantastic also. A+++ Show details
5 stars are not enough… t’s not, why? I’ll tell you why When Phonebot says it’s excellent condition, it is, always. This is the second time I have purchased from Phonebot and there are reasons why I chose them again. For example, buy from Rebaloo or others..l they say excellent condition. Well I spent hours cleaning and reseting an iPad Pro… Read more
as when it arrived it still had goo from a removed sticker. Same with a pair of Bose headphones still linked to the previous owner. Dirty laptops… and so on
Look humans, 14.,500,000 yes that many mobile devises are thrown away each day you filth.
Care for planet = 0
Not at Phonebot…
Their customer service is excellent, they assisted me with a damaged delivery label in record breaking time. And this time I got an iPad Pro. And it is absolutely immaculate, let me show you…
You see Phonebot not only supplies a quality, clean, like new product if it’s advertised that way, it’s others are in excellent condition regardless and you get warranty.And the service you are looking for. Don’t waste your time with others. Phonebot is #1.
You can tell they have thoroughly inspected and tested any products before resell.
And they are doing this planet a much needed service.
14.5 million… a day humans… and that’s just mobile devices.
It’s sickening,
Thank you so much Phonebot. I think I’m so satisfied this will be my first point in replacing any mobile device that needs it in the future permanently.
They really do give a d#mn.
Packaging is mostly cardboard, the products are well priced.
And for a planet that needs humans to look after it, it’s probably in tears that a corporation, finally actually cared to make profit from sustainability.
Well done Phonebot, if only others would follow your example.
On behalf of a planet that can’t speak words,
Thank you.
And that is why 5 stars are not enough,
Phonebot gets 6 because they look after our home.
I bought a refurbished iPhone 12 with new battery and looked like a new. I’ve checked everything on it and it was exactly as advertised and in perfect condition. Came in a proper package with a screen protector installed and a few new case. I couldn’t be more happy and satisfied with this purchase. Show details
Product received and works perfectly. I’ve always used ZAGG screen protectors. I rate them very highly. I’ve only given the store 3 stars because they offer free shipping but didn’t use the correct parcel so I had to pay $8.75 to receive my parcel from the post office as they’d not only charged me the difference between the missing postage cost but also a penalty. I don’t mind paying shipping but rather not have it sprung on me. Show details
I purchased a near new Samsung S25 Ultra. Very happy with the phone. The online description was spot on. Great service and delivery. I would definitely purchase from this company again. Thank you very much. Show details · 2
I recently ordered an Apple Watch Series 6 GPS and cellular and it is perfect for good condition only downside battery was at 71% maximum capacity not bad. It’s still gets me for the day but overall awesome. Show details
I turned on the iPad I had received and it was fine, meaning in terms of appearance, everything was as requested when I bought it. It's still too early to comment on the performance of this iPad because I only bought it two or three days ago. It's just that the power cable doesn't charge well, and that doesn't have a case. I'll buy a new one for… Read more · 1
it. I finally received what I bought. I hope it works for me for a long time so I can add it to my future quotes.
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By far the WORST customer service experience I’ve ever had. If you are not located near to their physical location..DO NOT PURCHASE FROM HERE. Three phone calls (which ate just messages) have all gone unanswered. Emails take at least 2 business days for reply … so if you have an issue, you can forget about any attention to it ….AND you WILL have… Read more
an issue. I’ve had to pay another person to fix their rubbish product because it is impossible to speak to somebody OR get any kind of email conversation happening with these people. My purchase had a battery that was not even secured inside the case and also had glass underneath it which meant it rubbed through the battery and shorted it out …so not only is their customer service terrible but their product is faulty and useless. Go anywhere but here
Hi James, Thank you for taking the time to share your… Read more (+1 reply)
Brought a "Oppo A79 5g dual Sim" A1 CONDITION! Absolutely not what I received. I got sent an overseas single Sim variant with visual damage on both sides including the power button/fingerprint scanner. As a result the fingerprint sensor doesn't work so I asked for a refund... First they sent me a dodgy returns form that didn't work then I called… Read more
them to explain they asked me to send another email with the photos and they will send out a shipping label, still waiting. Now my other phone is completely gone and I am forced to use a faulty product or be left without a phone. Didn't honer their warranty, rude and arrogant to deal with not worth the price they're cheap for a reason don't even inspect their products
Hello, Thank you for taking the time to share your… Read more (+1 reply)
DO MOT BUY FROM HERE. I purchased a top grade iPhone 12 mini for my son for Christmas. The phone its self was in great condition. The battery was terrible. Phone was not useable. I contacted phone bot and am still waiting for a reply 2 months later. I have since had to pay $100 to get battery replaced as my son could not go without a phone for school ect. Still no reply from phone bot. Show details
Hi Ricky, we appreciate you sharing your experience, but… Read more
Latest follow-ups
Galaxy Watch Classic 8, arrived in a non-original box, with a non-Samsung charger or band, but watch was totally unblemished, works fine but black quality bank stiff, but fine. New bands bought anyway. Watch works very well but screen freezes occasionally (known software issue, fixed by restart), so very happy with watch for the price. Show details
Follow-up · Watch is still working fine, MOST OF THE TIME. The touchscreen still locks up, and despite attempts to reprogram, it cannot send replies to texts. So have to restart it once or twice every couple of days. Otherwise happy with the look of the watch, especially with a metal bracelet.
Phonebot online my experience – While not the latest and greatest my refurbished iphone is excellent for its age does all that I would have expected and more.
Follow-up · Phone was no longer waterproof and failed due to that fact
Hi Murray, Thank you for choosing Phonebot and for… Read more
Phonebot – Phone in excellent condition, transfer of data easy. Havent put the sim in yet as waiting to get screen protector before I start using. Very happy with this purchase. Thanks online store easy to use. Show details · 1
Follow-up · My Samsung is still going strong . No problems at all. Phonebot sold me a great refurbished products. Phonebot is an easy safe purchase, highly recommend.
Positive reviews
We ordered 2 new phone cases. They were described as "wallet style" and claimed to "keeps your cards organised". There was no picture of the inside of the case. When we received them it only holds 1 card! When I asked to return for a refund I have been going in circles for almost a month with no resolution. Not happy at all. Edit: Once I published this review I received a phone call and got it sorted quickly and got a refund. Show details
I purchased my second refurbished Samsung phone from Phonebot and am again extremely pleased with the whole process. I received an excellent quality Galaxy S23 and accessories for a great price and prompt shipping. The battery life and processing speed are both superb. Show details
Google pixel 8 was in perfect condition, exactly as described. Easy to order and delivery was within expected timeframe. Will be buying my next phone as a pristine refurb from phonebot. Show details
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Negative reviews
Thankful for the no questions asked refund although the product was faulty. It needed updating to th elatest software which glitched and would not complete the update. Further investigation revealed the Samsung phone seemed to be a European version which was not compatible with all Australian software. The support team via phone was not local and… Read more
replies via email took several days. From the time I posted the phone back as a return to when the refund was issued was several weeks.
My $760 order from Phonebot was addressed and sent to the wrong State (Tasmania v NSW). Phonebots error. Now, 4 weeks later, the phone is still in Tasmania. Admittedly, Auspost are responsible for some of the delay, but Phonebot has been far from helpful. I've had to purchase another phone to use while I continue to wait Show details
Thank you for sharing your experience, Pete. We… Read more
Bought an iPhone rated as “Excellent”. It developed faults and was returned under warranty. My emails weren’t responded to. Phone calls got no satisfactory response re progress of repairs. I ended up getting a refund. Show details
Dear Customer, We sincerely apologise for the… Read more
Recent reviews
⭐️⭐️⭐️⭐️⭐️ Fantastic experience with Phonebot. I recently purchased a refurbished iPad Mini and couldn’t be happier. The price was terrific, the service was excellent, and delivery was incredibly quick. The iPad arrived exactly as expected and the whole process was easy from start to finish. I’d highly recommend Phonebot and would absolutely buy from them again. Show details
I have just set up my "As New" 2022SE Gen 3 128gb Model A2783 Iphone. On arrival it was "As New" in perfect condition. Not one scratch anywhere. I stand to be very impressed with Phonebot as they listened to what model I wanted. i would have liked a 256gb model, but they did not have one. Compared to some other stores I encountered on Ebay, they… Read more
were honest in their product, honest in what arrived and I am more than sure that any problem under warranty will be managed equally well. Very well done.
Sensational condition better than expected. Delivery straight to my PO Box I will be back when I require something else and I will be recommending phone bot to friends and colleagues
Easy to use website when selecting a phone. All details very clear and warranty explained. Phone arrived promptly and in excellent condition as described in the advert. Show details
WA, it took a little longer to get here (WA is Waite a while) however the phone was better than I expected for the cost. I’m really happy with the purchase and the delivery even though the delivery was a couple of days late. All I can say is I’m extremely happy with it and I was born last century and don’t know anything. I will be coming back
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Hi, Thank you for your feedback, and we're delighted to… Read more