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Pine Discount Furniture Kenwick

Pine Discount Furniture Kenwick

4.7 from 164 reviews

Reviews

Review distribution

5 star
134
4 star
22
3 star
1
2 star
1
1 star
6

thimosha S.

thimosha S.Perth, WA

Disgusting Customer Service - spend your money elsewhere

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationken wick
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Shaun H.

Shaun H.Perth, WA

  • Verified customer

Horrified

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPine Discount Kenwick
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Hi Shaun, I have looked into your order and our system is indicating that you have collected your goods. I am sure it will go nicely in your new home. Regards, Toni and the team at Pine Discount Quality Furniture

Sara

Sara

  • 3 reviews
  • Verified customer

Very Happy Customer!!

published
Product Quality
Customer Service
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationKenwick
See all answers
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture
Bev C

Bev CPerth, WA

Loving the new lounge suite

published

Michelle was wonderful in assisting us with the purchase of our new lounge suite. Delivery was prompt, it was easy to assemble & now we can relax in comfort whilst watching tv

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKenwick
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

The reviewer stated that an incentive was offered for this review


Awesome Sales Staff

published

Store was easy to find. The staff gave helpful advice and didn't push for a sale allowed us to go home and think about it. Diane was super helpful

Shop LocationWA, Kenwick
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Hi Matt, that you for your positive review regarding the service you received from our staff at the Kenwick store. We look forward to helping you out again.
Kind Regards, Toni and the team at Pine Discount Quality Furniture


Peter

PeterPERTH

Terrific Sales staff

published

The sales staff were so helpful, polite and knew their stock well. Excellent service the old fashioned way. The lounge furniture and bedroom beds where easy to put together.The store was well designed and easy to get around with a very good and surprising range of good quality furniture.

Shop LocationWA, Kenwick
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Shell

ShellPerth

  • Verified customer

Extremely disappointed

published

Extremely disappointed with pine discount I've been a loyal customer for years and have bought many items from the company, recently I have issues with a senator theatre couch I purchased a few years ago I thought for the first time ever I would try to claim warranty as it was an expensive item & quite obviously faulty.
After being flogged off & dealing with very offish people I was denied any warranty, my family & i are now left without a couch as it's unusable & we cannot afford to buy a new one.
Pine discount had now lost me as a customer & I will never be buying from the company again after the rudeness of customer service & the suppliers!

Shop LocationWA, Kenwick
7 comments
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Hi Shell,
I am so sorry to hear about the issues you had with your lounge. Could you please provide us with your PSIN number so we can look into this matter for you.
Kind Regards, Toni and the Team at Pine Discount Quality Furniture

Shell
Shell
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

awesome corner lounge!

published
Shop LocationWA, Kenwick
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Pleasantly surprised at the range and prices

published

More than happy with our lounge suite. Great friendly service, not pushy at all, let us make choices and offered assistance when we asked.
A great range of quality products, after shopping for a lounge for awhile now we were more than surprised with what was on display.
Our furniture was delivered on time and the guys did there utmost to get it in the house,which was a tight squeeze with no damage to anything.
All in all a very happy experience and have recommended this store to everyone

Shop LocationWA, Kenwick
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture
Rebecca S

Rebecca SPerth

  • 2 reviews
  • 4 likes

Very Happy

published

After looking for months on end for a couch that we were both happy with, my husband and I came across the Sorenton Lounge at Pine Discount. The lounge had to be ordered in which worked perfectly fine with us because it meant we could pay it off beforehand, and even then it still arrived a couple of weeks before the estimated date. The delivery was done smoothly and they even managed it through our tricky hallways, the staff at the Kenwick store were super friendly and helpful, and the couch is amazing. Overall we are thrilled with our purchase.

Shop LocationWA, Kenwick
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

  • Verified customer

Great new queen mattress!

published

The store was simple and easy to find what i wanted. It has a great setup with a great array of products. The mattress i purchased is superb quality and super comfy! i have not had such good sleeping time for years. The lovely young lady named Meagan that served me was such a joy to do business with. Meagan also had great product knowledge and fantastic customer service skills. This was refreshing to deal with in this day and age. I would definitely come back and shop at the Kenwick shop.

Shop LocationWA, Kenwick
1 comment
Pine Discount Furniture
Pine Discount O.Pine Discount Furniture

Sen R

Sen RPerth

  • 5 reviews
  • 1 like
  • Verified customer

Next Level Service

published

Visiting Pine Discount Stores was not planned, accidentally went past the store, and am I glad that I did it. The level of service received was exceptional, James was not a traditional pushy sales person but a more directive approach person, who brilliantly connected with my needs to what is on offer. James’s customer engagement was highly commendable! Would give a 5 star service rating.

Shop LocationWA, Kenwick

new furniture

published

Paid a visit to Pine Discount Furniture Kenwick to buy new furniture to freshen up our house. Looked around and compared prices the prices were excellent. Ordered this furniture we needed served by James was a excellent salesman have no negatives only positives.
Got the furniture delivered that weekend delivery guys were spot on,no one complained delivered our funtiture into our house, which was very helpful will recommend to family and friends.
Simon and Hayley.

Shop LocationWA, Kenwick

Trish

TrishPerth

Excellent experience

published

I brought a bed and mattress from Pine Discount Furniture, the sales assistant was a great help without any pressure, I didn't feel "pushed" in anyway just helped then left to make my decisions. All staff I spoke to were lovely. Delivery was excellent, I received a call the evening before the next morning delivery.

Shop LocationWA, Kenwick
Mel

MelPerth

Super comfortable!

published

Went in store to look for a new lounge. Customer service was amazing helped us choose the perfect couch that we picked up a few days later. From start to finish we were impressed. Will be back in the next few weeks to purchase more pieces to extend our couch (which is an amazing feature)

Shop LocationWA, Kenwick

Bavello Lounge Suite 2x 3 Seaters

published

I’ve shopped at this place quite a few times over the years and went back last week to buy a new lounge suite. Got exactly what I wanted and color. The service and information you get from all staff is professional and with no hassle. Which I like. The 2x 3 seater lounges I purchased were delivered into my house placed where they were to go under 48 hours. Thanks for a great service, much appreciated.

Shop LocationWA, Kenwick

Good service at Pine Discount, friendly and helpful store manager Dianne

published

Viewed the products in store
Disappointed to have been denied 50 months Interest Free finance by HSBC.Clearly age discrimination but not the fault of the Pine Discount people.They are just following guidelines that are illegal.(Federal Age Discrimination Act 2004)
Product delivered promptly , courteously, and safely.
Very pleased with product.
Bunk bed instructions could be a little clearer, but understandable enough.
Very pleasant store manager, Dianne, at Kenwick store

Shop LocationWA, Kenwick

Sandra

SandraPerth

Good old fashion friendly customer service

published

My husband and I attended the Kenwick store to purchase a bedroom suite to furnish a quest room. The store has a wide range of suites to choose from and one package that included bed, mattress, side tables and a chest of drawers was of a particular size, style, colour, decor and price that suited our needs perfectly. Due to the urgent need to have the suite delivered by the weekend the staff took a lot of effort and organisation to have it delivered on time. Have shopped at Kenwick several times before and will continue to do so. Good old fashion friendly customer service.

Shop LocationWA, Kenwick

Lovely furniture

published

I saw an entertainment unit online
And when I went to the store to purchase I was so impressed that I convinced my wife to buy the matching dining suite and buffet. Finally my wife is off my case about redecorating our living area. Will definately be back when we need other furniture. Staff were super helpful and delivery quick.

Shop LocationWA, Kenwick

Great products, great service

published

We purchased a lounge suite, ottoman and living package with Pine Discount furniture. The staff were great and not pushy, delivery was on time and as promised, and the price was right. My partner and I have been looking for months at both a suite and living package and went past this place numerous times. Glad we ended up stopping in one day! Will be back, and have already recommended to others. Thanks, guys!

Shop LocationWA, Kenwick

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