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PJ Burns

PJ Burns

4.7 from 38 reviews

See the Best Home Builders in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
33
4 star
2
3 star
1
2 star
1
1 star
1

TGB

TGBSouth East Queensland, QLD

  • 2 reviews
  • 6 likes
  • Verified customer

Problems from start to finish with appalling customer service

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2018
See all answers

  • Verified customer

Exceptional Build

published

We would like to thank the owners, staff and contractors at Hervey Bay for their professionalism and friendliness. We were always made to feel very welcome. Their assistance in helping 'first time builders in 40 years' was invaluable. We had so many positive comments from different people regarding how quick and diligently the contractors worked. The site was always left clean and tidy. The build was well organised and progressed very quickly. We were always informed what was happening next. We are especially pleased with the brickwork. Thank you PJ Burns for our wonderful home! We are thrilled!

Build StagePost-Construction
Kristy

KristyCoorparoo

  • Verified customer

Quality build with efficient service

published

If you’re thinking of building on the Sunshine Coast then call PJ Burns. From start to finish the service was excellent. In particular, Sarah Burns made life so so easy. She is efficient and always so happy to help. The quality of our new home is fantastic. Even after the build they were happy to come back and fix little things as I noticed them. I would highly recommend PJ Burns if you want quality and amazing service.

Construction End DateNov 2018
Liv

LivSouth East Queensland, QLD

  • 10 reviews
  • 3 likes
  • Verified customer

"We can't imagine building with anyone else"

published

We first approached PJ Burns before we had even purchased our block of land! They offered advise and great customer service from the very first day.

Though our block was not an easy block to build on, they always kept us up to date with the progress of the build and answered any questions we had.

The house is beautiful and the attention to detail is incredible.

We can't imagine building with any another company after this amazing experience we have had with them.

A massive thank you to Courtney, Swanny, Chris, Amanda, Sarah, Lynda and your team for all of your hard work!

Build StagePost-Construction

Brightsea

BrightseaBrisbane

  • Verified customer

Glad to get PJ Burns onto our Home Build Project

published
Construction End DateSep 2018

House of bricks

House of bricksHervey Bay

  • Verified customer

Planning & preparation are everything

published
Construction End DateJan 2018

  • Verified customer

This is Great

published

The build was very professionally managed, the customer support was above and beyond what I expected and the workmanship and build quality was exceptional. I was treated with complete respect through out a very long design process and this attitude from PJ Burns staff made the whole process of designing and planning a new home as exciting as a new home build should be.

Construction End DateNov 2016

Review collected in partnership with PJ Burns


T and S Edmondstone

T and S EdmondstoneCurramore, QLD

Our country dream home!!

published
Marie

MarieBrisbane

  • 12 reviews
  • 12 likes

It doesn't get better than that!

published
J Clark

J ClarkFerny Hills

  • 5 reviews
  • 9 likes

Good build, but soured by their refusal to fix a problem

published

PJ Burns designed and built our home. With careful supervision they did a good job. However, when reinstating the roadside kerb their sub contractors placed backing concrete too close to the surface . Now the grass won't grow over this area of insufficient soil cover. Burns denies this is any responsibility of theirs, although the defective work was done by their contractors.

1 comment
J Clark
J Clark

As a result of my review, PJs have reconsidered and have now rectified the concrete defect.


Very Happy

published

Bj

BjMaroochydore

Easy process and really nice and supporting staffs

published

Jayne M

Jayne MSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Love my New house, Easy build

published

Clinton Uebergang

Clinton UebergangMaroochydore

Stress Free

published
aroth

arothMooloolaba, Queensland

  • 2 reviews
  • 7 likes
  • Selected Review

A Mixed Bag

published
Construction End DateDec 2012

A wonderful building company that are accommodating to all needs requested for that perfect home!

published

L Gray

L GrayGladstone Q

A Beautiful Home

published

Nanjan10

Nanjan10AU

  • 9 reviews
  • 10 likes

Stress free building

published

An in-house architect to assist in designing a home for a slope was great. Not as cheap as some project home builders but the satisfaction of having someone who goes through from start to end and keeps you informed all the way was quite a change. You still need to be aware of what is included and what is not included but they seem to have most bases covered. My only regret is that I did not pick up two things in the house which in hindsight I would have had altered.
Excellent customer service, friendly helpful and informative staff,


PJ Burns provided everything we expected!

published

An Ideal Build

published

Page 1 of 2

Questions & Answers

TGB

TGBasked

Is anyone else having issues getting their 12 month rectification works completed? Every maintenance manager seems to leave PJs before our house issues are rectified leaving us with unmonitored emails (black holes) and lots of hand balling in their office.

2 answers
TGB
TGB

Thought it worth providing an update... the latest excuse from their maintenance manager is they are too busy and don't have enough resources. He also blames his trades and/or lack of people available to complete the jobs. Not sure how this helps me. They spruked wanting to build more custom designs when they signed us up but it would appear anything outside their standard range is a problem for them.

Gary H.
Gary H.

Hey TGB..... yes i am having issues with PJ myself.... not happy with the bully boys in the office at all.


TGB

TGBasked

Is anyone else having issues getting their 12 month rectification works completed? Every maintenance manager seems to leave PJs before our house issues are rectified leaving us with unmonitored emails (black holes) and lots of hand balling in their office.

2 answers
Gary H.
Gary H.

Hey ..... like to know more about PJs as i am almost at handover but things not built to plan or specs

TGB
TGB

We have had numerous maintenance managers as their staff turnover is high. Each new manager wants to start the investigations from scratch. The latest tactic is telling us that they dont believe it is a warranty issue despite all previous maintenance staff agreeing it is. They are now saying they are getting another opinion on our issues. From who..... another stall perhaps....


PLM

PLMasked

Hi.

My mother wants to build a big single story house (around 400-500 sqm) which has a parent retreat with kitchenette.

Would you do a custom design/building?

Cheers,
Boram.

1 answer
PJ Burns
PJ Burns B.PJ Burns

Hi Boram,

Thanks sincerely for your enquiry.

Of course we can help out with a custom design. Would you like to contact me at hello@pjburns.com and I can chat to you further about your requirements and location of the build?

Also check out the Gemini 378 on our website. It might have some of the features you are looking for.

Kind regards,

Courtney Burns


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Details

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