In my opinion I had a bad feeling after it left the sales and ideas department
Things went downhill
I had given clear instructions no cut and fill
Then it ended up as a maximum 300 mm cut and fill on the plan I was assured no deeper
Then when I measured it it was much more I would say at least 600mm
Unfortunately all the photos I took were on my wifes phone and she lost her phone
BUT there is very little clearance between the hardiplank and ground level on one side that happens to be on the most concerning side
This has left me with a majo...

The design process was the best part of the experience, however those staff left the business halfway through our build.

We had several site managers and it seemed everytime we emailed someone in the office we wouldn't get a reply for weeks until we followed up to find out that person no longer worked for PJ Burns.

When you build with someone you trust them to do a good job and fix any problems because you are paying them so much money. You also trust them as you're not a builder and they are...

During our build we had a number of issues.

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This last PJ Burns house we have built is a copy of a previous PJ Burns homes we have built. Its supposed to be the similar to their old display home in Bellflower Sippy Downs. Our previous other builds went very well but the latest, not so good.
The finish is disappointing and they cant read their own plans. Most disappointing is that PJ Burns no longer takes responsibility for their own builds. They rather blame others in what can be best described as aggressive communication. Instead of a down pipe we have a water fall . (the down pipe is ...

Horrible experience with PJ Burns on the Sunshine Coast. I could write a novel but instead will try keep it simple.

- Extremely high turn over of staff (construction managers which are critical) we are on to a 7th person who is "acting" as a construction manager. This has been an issue especially dealing with the QBCC and defect as everytime someone turns over the new guy turns up with no clue as to what is or has been going on.
- Terrible communication. Initially communication was good, until contract was signed and we started running into is...

Our experience with PJBurns Hervey Bay was exceptional right through to handover. Lionel Kershaw helped us come up with an amazing design for our new home to fit our budget and design dreams. Matt McKendry guided us through the choices stage effortlessly with perfect samples suiting our Hamptons style and budget presented to us saving valuable time. What can we say about construction manager Dave Jobe !! A very talented conscientious perfectionist ! He was a pleasure to deal with right throughout the building process. We had every confidence i...

PJ Burns were contracted to design and build our new home in Brisbane. During the build we had so many issues it will be hard to list all, so I will focus on only a few. You will get the idea as to how much of a nightmare this company was to deal with....and still is.

A change of site manager. Our site (exposed frame and chip board floor on the second level) sat untouched and exposed to the weather for a month while our first site manager left PJB. We were not notified by the company until we continually contacted them asking why nothing...

We would like to thank the owners, staff and contractors at Hervey Bay for their professionalism and friendliness. We were always made to feel very welcome. Their assistance in helping 'first time builders in 40 years' was invaluable. We had so many positive comments from different people regarding how quick and diligently the contractors worked. The site was always left clean and tidy. The build was well organised and progressed very quickly. We were always informed what was happening next. We are especially pleased with the brickwork. Thank you PJ Burns for our wonderful home! We are thrilled!

If you’re thinking of building on the Sunshine Coast then call PJ Burns. From start to finish the service was excellent. In particular, Sarah Burns made life so so easy. She is efficient and always so happy to help. The quality of our new home is fantastic. Even after the build they were happy to come back and fix little things as I noticed them. I would highly recommend PJ Burns if you want quality and amazing service.

We first approached PJ Burns before we had even purchased our block of land! They offered advise and great customer service from the very first day.

Though our block was not an easy block to build on, they always kept us up to date with the progress of the build and answered any questions we had.

The house is beautiful and the attention to detail is incredible.

We can't imagine building with any another company after this amazing experience we have had with them.

A massive thank you to Courtney, Swanny, Chris, Amanda, Sarah, Lynda and your team for all of your hard work!

My wife and I decided to buy a piece of land in Mango Hill , QLD and initially looked at several builders and was almost going to go for a different builder to start looking at our home build plans. We had our ideas in our minds and the existing designs of some of the builders had to be modified. Needless to say, some of the bigger builders in the region were not prepared to change their plans and when the one that did, didn't give us much options.

I finally got to know from a friend of mine that built with PJ Burns and he was very happy wi...

Getting close to finalising my plans & contract. PJBurns team have been responsive to my ideas, needs & wants, are great communicators & their experience & expertise shows. No question goes unanswered, documents are clear and modifications are accurately recorded. And they put the client and quality right up front. Design options, building & product advice, costings, colour selections & materials detailing all receive careful attention & I have been backed up all the way with great advice. The management systems behind the front line inspire c...

The build was very professionally managed, the customer support was above and beyond what I expected and the workmanship and build quality was exceptional. I was treated with complete respect through out a very long design process and this attitude from PJ Burns staff made the whole process of designing and planning a new home as exciting as a new home build should be.

It's been a 12 month journey from when my hubby and and I decided to put our home on the market and resign from our well paid careers in North Qld. We chose to return home to raise our children in the country on my husbands family farm in beautiful Curramore Qld. Our first initial experience with PJ Burns started off a little hectic as our initial sales manager quite frankly annoyed the crap out of us as he was a little impatient and not transparent with pricing our quote. However this sales person no longer works with PJ Burns and our new sale...

Scouring the internet to find a construction company for our new home, we were struck by PJ Burns' Product Review ratings. They were so impressive that once we learned that they also build in Brisbane, we didn't consider anyone else. Now we have added our 5 stars to their tally - we would have added 6 if we could. In a nutshell, our beautiful custom-designed house was completed well ahead of schedule (much appreciated, because we are in our seventies and were living in our caravan for the duration of the project); it was built for a fixed price...

PJ Burns designed and built our home. With careful supervision they did a good job. However, when reinstating the roadside kerb their sub contractors placed backing concrete too close to the surface . Now the grass won't grow over this area of insufficient soil cover. Burns denies this is any responsibility of theirs, although the defective work was done by their contractors.

We've just built with PJ Burns in Hervey Bay and they're very good!! We live in Brisbane and couldn't always get up to the Bay for regular checks on the progress.
From day one, [Personal Name Removed] our sales consultant who we spent much time with us, often via phone or even email, couldn't help us enough. Very professional and approachable and she really cares about the customer!! We looked through many plans with [Personal Name Removed] to get the right one for us and also our block. Of course, there is the budget also to think about a...

This is our first 3 bedroom home built by pj burns. Wouldnt have built if we had not met [name removed] , who was so supportive and encouraging that we made our mind to build. The process was smooth apart from the color selection day.. Where we only had one day but we asked for one more day which we were given but still wish now that we did not get enough time to make our selections.. All the process was made easy by pj burns.. We had really helpful supervisor [name removed] who helped and answered phone calls at any time..had lot of patience ...

We built with PJ Burns at Peregian Springs, they provided us with a custom built home which suits our needs very well. We have built 4 times before and this was the most stress free build we have had. They custom designed the home and it was all done with the Designer and myself over Skype and keeping costs reasonable was also part of the plan. They were very accommodating and any upgrades that we requested & costs were advised prior so we could make an informed decision. Nothing was to much trouble and all I can say is many thanks to [name...

I have built several homes now and this experience was the best by far.
Right from the beginning to the end I was kept in the loop at all stages.
The house was built in a very timely fashion and I am very happy with the build quality.

A friend of mine was building at the same time (with a major builder on the Sunshine Coast) and it took significantly longer to complete than my home and at the hand over my friend had an A4 page full of issues that needed to be fixed.

When I build my next home I will only deal with PJ Burns and highly re...

-- Update: November 2016 --

After not quite 4 years in our home, I've decided that unfortunately I need to come and update this review for a couple of reasons. The first is that we've encountered some issues with the property, such as:

1. A burst water pipe.
2. A sink drain that became stuck in the 'closed' position.
3. Shower taps that fail to stop the flow of water.

And the second is that actually getting PJ Burns to tend to any of these problems has been a nightmare. I could forgive and forget if they'd actually fix these problems promptly when we report them.
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