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Plush Furniture VIC, Dandenong

Plush Furniture VIC, Dandenong

4.9 from 364 reviews

Reviews

4.9

364 reviews
5
(342)
4
(10)
3
(3)
2
(2)
1
(7)
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Catherine V.

Catherine V.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Excellent service and advice

published

I visited the store interested in a recliner chair. The assistant Sandra was knowledgeable in areas of style features, coverings, product care and the value of a warranty. Excellent service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong Melbourne
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Very happy

published

Came into the store and was served by Gaynor, at the Dandenong showroom. She was very helpful in showing us colours as I was so undecided. Gaynor made the purchasing process so easy and explained everything very well. Cannot wait to receive my plush snuggle and ottoman

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong showroom
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Kim.D

Kim.DMelbourne, Victoria

  • 3 reviews

Plush Staff at Dandenong Store Go Above and Beyond

published

My husband and I went in to buy our beautiful 'Melbourne' sofa and a Snuggle chair. We were greeted by Lorraine and an hour or so later we felt like we had known her for years. Lorraine has been working for Plush for 20 plus years and she is not only passionate about Plush but also extremely knowledgeable. Thank you so much Lorraine for all your help and for the laughs

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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A1 Service

published

Would like to say a big THANK YOU to Lorraine. Was right when it came to purchasing the a Ottaman, purchased one to match Couch we had bought online during lockdown. Lorraine was very helpful and knowledgeable when it came to Plush products. Thanks again

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
PAW

PAWGreater Melbourne (Outer), VIC

Great to have something to sit on that is comfortable.

published

Modular and lounge delivered today great to be able to sit on something that is comfortable. Had a great experience from the store to the delivery. I would recommend a lounge from Plush.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong, Vic
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tony C.

Tony C.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 4 likes

Leather quality is sub standard - did not last 2 years

published

We purchased 2 couches from Plush Dandenong Store in late 2017 and 2 years on the leather is fading on one of the couches, we contact plush almost 6 months ago, someone came out to inspect, he told us that the leather that plush uses is sub standard and not designed to last. We are now being told that we did not clean the couch enough and that the fading is wear and tear. Our previous couch was a Moran and it lasted 20 years, in actual fact we still have today and it looks better than this made in china garbage. Spend your hard earned money elsewhere!

Return Claim MadeYes
Warranty Claim MadeYes
Store LocationDandenong

A + Service

published

Big thank you to Lorraine, who made the normally difficult task of purchasing a couch very easy and in a time effective manner. Her knowledge of the product line was first class and provided great advice as to what couch would be the best fit for our family with 3 young children, whilst also taking the time to talk through the different options available. We came away very confident we chose the right couch, thanks again Lorraine!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong, VIC
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Lorraine’s customer service was fantastic!

published

Lorraine helped my purchase a new sofa today and her service was fantastic. She gave me great advice on the 3 options I was looking at, and helped me narrow the choice down with very objective reasoning. She went through all the fabric options, configurations and pricing, and helped me really test the comfort - moving cushions around and encouraging different positions. She was lovely and personable, and made me feel really comfortable in my purchase! I’m looking forward to my sofa being delivered!!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong, Victoria
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Peter P

Peter PGreater Melbourne (Metropolitan), VIC

Great customer service

published

Lorraine greeted us as soon as we walked into the store and showed us a variety of options.
Lorraine was very knowledgeable, offered practical advice and extremely helpful. We have walked away completely comfortable with our purchase

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong Victoria
See all answers
1 comment
Plush Furniture
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Carlton Recliners Melbourne Ottaman

published
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Dandenong
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Ian

IanGreater Melbourne (Outer), VIC

Great service and products.

published

We had been searching for a new couch at various outlets and couldn't find one that met our needs. We came into the Plush furniture store and there were 3 that met our needs. The salesperson Rachela was just what we needed. She took the time to explain the various couches and wasn't pushy at all. Rachela said we should go home and check our measurements again. We ended up purchasing the sofa and were very pleased with the service we received and the terrific price we paid!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Amazing customer service

published

Customer service by Chelsea was amazing. She guided us to a perfect couch for our family room. Having purchased a couch before from Plush we went in knowing what we wanted but she showed us another option. We ended up buying the one she had suggested. Chelsea was helpful and knowledgeable and knew what style we were after.
Thanks again Chelsea

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Michelle H.

Michelle H.Greater Melbourne (Outer), VIC

Amazing customer service

published

Had the pleasure of dealing with Lorraine at the Dandenong store where we ended up purchasing our couch. Not only was she knowledgeable but also lovely to deal with and took the time to understand our needs and design our couch. Would recommend visiting Lorraine at Plush Dandenong if you are in need of a new couch

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong, Vic
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Maty

Maty

  • 2 reviews

Excellent service

published

Went on a weekend so had to wait a little but no problem, staff were really good, prices good. Small delay on delivery because of covid19. (out of their hands). Overall great experience and furniture is super comfy

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic Service and Products!

published

We had the lovely Lorraine helping us find the couch of our dreams. She was a great listener, very honest and let us sit back with our feet up a lot.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Love it.

published

So glad I decided to look in Plush store for my couch. Gaynor was so helpful and helped me design the perfect sofa configuration for my small loungeroom. Happy customer.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationDandenong Victoria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic customer service

published

Thank you to Sandra in the Dandenong store today it was our second visit and her knowledge and professionalism shone through today, we are very grateful with your help in assisting us in choosing our sofa. Highly recommend dropping into see Sandra if you’re looking to buy a sofa.
Excellent quality and great range of products to choose from. Many thanks.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong Victoria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service

published

We decided to visit Plush in Dandenong and was fortunate to have Chelsea to assist us. After browsing around she was very helpful to provide insights about fabric, color and differemce btw sofa ranges. She asked about our lounge floorplan to determine a good fit. Would def visit next time for future purchases
Ron.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong south
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Sharon

SharonGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Wonderful and helpful Service by Sandra

published

I just wanted to make a shout out to Sandra from Plush Dandenong. She was so helpful and patient with us when selecting our furniture. Sandra took the time to understand what we were wanting, offering us various options and not being pushy. Highly recommend.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationDandenong, Victoria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Paul M.

Paul M.Greater Melbourne (Metropolitan), VIC

A pleasant and rewarding experiance.

published

Purchased a Plush sofa today and was looked after by Lorraine at Dandenong. Having someone as understanding as Lorraine to help was greatly appreciated. A perfect transaction in every possible way, thank you so much.

2 comments
Paul M.
Paul M.

Looking forward to my Plush sofa sofa being delivered to the new apartment.
Thank you again Lorraine, Anita Melgaard.

Plush Furniture
Plush Sofas A.Plush Furniture
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