Excellent service offered. Timely email reminder helped me to place my order on time and service from customer care to accommodate my last minute order changes , color selection etc on a Sunday evening was so impressive and outstanding. Thanks Gaynor and Huan
No complaints at all about this service! :)
One circuit of the store and i had found what i didnt know i was looking for, had assistance to know options, additional questions answered (by Chelsea who was delightful and helpful), and a quote to take home. A few days late the online order was easy to process and i have a couch coming.... happy with the quality of products in the store. Cant wait to get my couch.
Very easy to navigate the store, great range to choose from. Have not received my sofa's yet but the quality in store looked very good. I have paid to have the delivery guys assemble my sofa's. Sandra, the sales assistant who served me was very knowledgeable, helpful, patient and friendly. Could not have been more happy with Sandra's service, thank you again.
We had bought our new lounge setting from Plush and the service in house in Dandenong was sensational! Joel and Jason had delivered it right on time and took care in bringing it in and putting it together, very polite and well presented. Took away all the wrapping as well. Made our experience brilliant and will definitely make future purchases with plush and request both Jason and Joel to be making the delivery!
We bought our beautiful couch from Plush and really happy with it. Joel and Jason delivered it and were extremely professional. They kindly even organised their delivery run to accomodate my schedule. Great work guys.
We had Corey come over to fix some minor defects on our new leather sofas. He fixed them with no problem and he did it with smile. Keep up the good work
Excellent delivery service
Jason and Joel were terrific when delivering my new sofa. They were very conscious to not damage any walls or other furniture and packed all boxes and rubbish away and took it with them. I would recommend them every time.
Great customer service!!
Chelsea from the Dandenong Plush store was very knowledgeable, supportive, informative and personable! Made buying a sofa a great experience! Thank you so much for your great customer service, as a return customer it was great to be helped by a friendly staff member!
Delivery Joel & Jason are the most professional delivery guys I have met.
The Dandenong store sales team were very helpful throughout the whole process.
Product range suited our requirements.
The quality of the workmanship is exceptional.
Joel and Jason assemble the suite, cleaned up afterward and highly recommend them.
Plush at Dandenong has great friendly staff who were full of all the knowledge about their sofas which made it an easy plesent experience Lorraine was exceptional in helping us choose the perfect sofa to fit our house
Brilliant service and couch
Lorraine at Dandenong was brilliant. She knew information about the couch that we hadn't found out online and her knowledge was so helpful in deciding the right configuration of our couch for our room and the best fabric for our home environment. Thanks so much!
Had my sofa delivered today & I’m so happy with my choice buying from Plush. The instore experience was amazing & then today the delivery guys followed on with exceptional service. Jason & Joel went above & beyond to ensure I was happy with the location & even put felt on the bottom to protect my timber floors. Thanks Jason & Joel for everything!
Lounge delivered in very timely fashion- a few weeks prior to initial stated wait time.
Sid and Danny from Demiri Transport provided a very efficient and courteous delivery service-set up the modular carefully and took all packaging away.
Great friendly and informative staff, lovely to deal with.
The store was not too busy.
Enough options but not over the top.
I haven’t received the goods yet but the service (Chelsea Z ) was very informative, helpful and friendly. I would definitely recommend
Five Star Customer Service
We were looking to buy three lounge suites for our new home. Based on our previous experience (good) we thought of starting our selection from Plush Furniture, Dandenong because they have awesome selection of lounge suites. We were assisted by Lorraine who was very courteous and made us feel comfortable with her excellent customer service skills... She accommodated our inquiries and was very approachable. She gave us good feedback and information and showed us a range of lounges and fabric options to choose from. Throughout our selection process Lorraine was a star as if she was buying on our behalf. I will definitely recommend Plush, Dandenong store to all my family and friends. Thank you to all for making my time well spent.
Exemplary Customer Service
We have just purchased our lounge suite today from Plush Furniture in Dandenong. We spent approximately an hour yesterday with Rachela and almost as long again today with Lorraine. Both of these ladies are fantastic at their jobs. Product knowledge, attitude, willingness to help, everything about our experience with this store and these two ladies was 10/10! If you want a sofa, you must visit this store!!! Highly recommend!
Outstanding and awesome customer service
We just bought a couch .Thank you to Sandra at the plush store at Dandenong, awesome sales assistant , very helpful,not pushy we need more sales staff like Sandra . Keep up the awesome work.
Outstanding And Genuine Customer Service
We just bought a couch! It has been on our wish list for a while now. We weren’t quite sure what we were after but Lorraine at Plush made it such an easy process. We have walked away loving our purchase knowing that we are going to receive the best possible couch to suit what we were after. A big thank you to Lorraine. She was genuine and honest. She made the process so easy and made us feel comfortable with the decision we made. Excellent service!! Will definitely be recommending Plush to family and friends.
Plush has done it again!!!
Thank you to Gaynor at the showroom at Dandenong. And to Joel and Jason who delivered our new lounge with care, excellent service from start to finish. A big thank you to all.
Thankyou Sandra and Belinda for your friendly in-store service and Joel and Jason for your excellent delivery service. You all made my Plush experience a pleasure from start to finish.
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