??!
1 photo
Plush Furniture VIC, Dandenong

Plush Furniture VIC, Dandenong

4.9 from 300 reviews

Excellent service

Excellent service offered. Timely email reminder helped me to place my order on time and service from customer care to accommodate my last minute order changes , color selection etc on a Sunday evening was so impressive and outstanding. Thanks Gaynor and Huan

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Sijo, thank you for taking the time to share on your excellent overall Plush experience. We are glad to hear of Gaynor and Huan's outstanding assistance and look forward to passing on your kind words to the Dandenong and Online Teams. Looking forward to your next visit! Warm regards, Plush Think Sofas

No complaints at all about this service! :)

One circuit of the store and i had found what i didnt know i was looking for, had assistance to know options, additional questions answered (by Chelsea who was delightful and helpful), and a quote to take home. A few days late the online order was easy to process and i have a couch coming.... happy with the quality of products in the store. Cant wait to get my couch.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
1 comment
Hi Wendy, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Chelsea from our Plush Dandenong Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit! Warm regards, Plush Think Sofas

Great service

Very easy to navigate the store, great range to choose from. Have not received my sofa's yet but the quality in store looked very good. I have paid to have the delivery guys assemble my sofa's. Sandra, the sales assistant who served me was very knowledgeable, helpful, patient and friendly. Could not have been more happy with Sandra's service, thank you again.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi there, thank you for taking the time to share your glowing review on our Plush Dandenong Showroom. We are pleased to hear of Sandra's assistance throughout your sofa selection process and look forward to your delivery. Warm regards, Plush Think Sofas

Fantastic!

We had bought our new lounge setting from Plush and the service in house in Dandenong was sensational! Joel and Jason had delivered it right on time and took care in bringing it in and putting it together, very polite and well presented. Took away all the wrapping as well. Made our experience brilliant and will definitely make future purchases with plush and request both Jason and Joel to be making the delivery!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
1 comment
Hi Ivan, thank you for sharing on your overall fantastic Plush experience! It is wonderful to hear of your fantastic delivery and that you are now enjoying your stunning new addition. We look forward to passing on your kind words to the team. Warm regards, Plush Think Sofas

Great aervice

We bought our beautiful couch from Plush and really happy with it. Joel and Jason delivered it and were extremely professional. They kindly even organised their delivery run to accomodate my schedule. Great work guys.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
1 comment
Hi Amanda, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. Warm regards, Plush Think Sofas

Warranty claim

We had Corey come over to fix some minor defects on our new leather sofas. He fixed them with no problem and he did it with smile. Keep up the good work

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationDandenong
1 comment
Hi Richard, thank you for taking the time to leave your feedback! We are sure your lovely review will make his day and we hope you enjoy your sofa. Warm regards, Plush Think Sofas

Excellent delivery service

Jason and Joel were terrific when delivering my new sofa. They were very conscious to not damage any walls or other furniture and packed all boxes and rubbish away and took it with them. I would recommend them every time.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
1 comment
Hi Emma, thank you for sharing your wonderful delivery experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. Warm regards, Plush Think Sofas

Great customer service!!

Chelsea from the Dandenong Plush store was very knowledgeable, supportive, informative and personable! Made buying a sofa a great experience! Thank you so much for your great customer service, as a return customer it was great to be helped by a friendly staff member!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Dandenong
1 comment
Hi Keida, thank you for taking the time to share your lovely feedback with us! It is a pleasure to hear that Chelsea from our Plush Dandenong Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit! Warm regards, Plush Think Sofas

Delivery Joel & Jason are the most professional delivery guys I have met.

The Dandenong store sales team were very helpful throughout the whole process.
Product range suited our requirements.
The quality of the workmanship is exceptional.
Joel and Jason assemble the suite, cleaned up afterward and highly recommend them.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
1 comment
Hi Graham, thank you for sharing on your experience with our Dandenong Showroom. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. Warm regards, Plush Think Sofas

Perfect sofa

Plush at Dandenong has great friendly staff who were full of all the knowledge about their sofas which made it an easy plesent experience Lorraine was exceptional in helping us choose the perfect sofa to fit our house

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
1 comment
Hi Aaron, thank you for sharing your experience with our Dandenong Showroom. We look forward to passing on your lovely comments which we are sure will make Lorraine's day. Warm regards, Plush Think Sofas

Brilliant service and couch

Lorraine at Dandenong was brilliant. She knew information about the couch that we hadn't found out online and her knowledge was so helpful in deciding the right configuration of our couch for our room and the best fabric for our home environment. Thanks so much!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
1 comment
Hi Holly, thank you for sharing your glowing review on your Plush experience. It is a pleasure to hear of Lorraine's invaluable assistance in finding the perfect sofa and fabric for your lifestyle. We will be sure to share your kind words with the team. Warm regards, Plush Think Sofas

Amazing!

Had my sofa delivered today & I’m so happy with my choice buying from Plush. The instore experience was amazing & then today the delivery guys followed on with exceptional service. Jason & Joel went above & beyond to ensure I was happy with the location & even put felt on the bottom to protect my timber floors. Thanks Jason & Joel for everything!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Hi Kymm, thank you for sharing on your amazing experience with Plush. We are so pleased to read of the great service you received in our Dandenong Showroom and upon delivery and that you are now enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

delivery service

Lounge delivered in very timely fashion- a few weeks prior to initial stated wait time.
Sid and Danny from Demiri Transport provided a very efficient and courteous delivery service-set up the modular carefully and took all packaging away.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Julie, Wonderful to hear you can start enjoying your stunning new addition! We really appreciate you taking the time to share your experience and look forward to your next visit. Many Thanks! Warm regards, Plush Think Sofas

Great friendly and informative staff, lovely to deal with.

The store was not too busy.
Enough options but not over the top.
I haven’t received the goods yet but the service (Chelsea Z ) was very informative, helpful and friendly. I would definitely recommend

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
1 comment
Hi Kristy, we are so pleased to read of the service you received from Chelsea at our Plush Dandenong Showroom. We enjoyed hearing of her helpful, friendly and informative service and look forward to sharing this with the team. Many Thanks! Warm regards, Plush Think Sofas

Five Star Customer Service

We were looking to buy three lounge suites for our new home. Based on our previous experience (good) we thought of starting our selection from Plush Furniture, Dandenong because they have awesome selection of lounge suites. We were assisted by Lorraine who was very courteous and made us feel comfortable with her excellent customer service skills... She accommodated our inquiries and was very approachable. She gave us good feedback and information and showed us a range of lounges and fabric options to choose from. Throughout our selection process Lorraine was a star as if she was buying on our behalf. I will definitely recommend Plush, Dandenong store to all my family and friends. Thank you to all for making my time well spent.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Furniture, Dandenong
1 comment
Hi Naveen, we want to thank you for taking the time to leave such a lovely recommendation of your experience. It is wonderful to hear that you couldn't have asked for better or more personal service with Lorraine. We are ecstatic to hear that you found the perfect additions to your new home which we are sure you will love. Warm regards, Plush Think Sofas

Exemplary Customer Service

We have just purchased our lounge suite today from Plush Furniture in Dandenong. We spent approximately an hour yesterday with Rachela and almost as long again today with Lorraine. Both of these ladies are fantastic at their jobs. Product knowledge, attitude, willingness to help, everything about our experience with this store and these two ladies was 10/10! If you want a sofa, you must visit this store!!! Highly recommend!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationDANDENONG
1 comment
Hi Darren, thank you for your high recommendation of our Dandenong Showroom. We are so pleased to hear of our exemplary service and that you found the perfect sofa for your home. We look forward to sharing your kind words with Rachela and Lorraine. Warm regards, Plush Think Sofas

Outstanding and awesome customer service

We just bought a couch .Thank you to Sandra at the plush store at Dandenong, awesome sales assistant , very helpful,not pushy we need more sales staff like Sandra . Keep up the awesome work.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPlush Dandenong
1 comment
Hi Jonathan, we are so pleased to read of the service you received from Sandra at our Plush Dandenong Showroom. It is great to hear of her assistance and we sure she will enjoy reading your kind words. Warm regards, Plush Think Sofas

Outstanding And Genuine Customer Service

We just bought a couch! It has been on our wish list for a while now. We weren’t quite sure what we were after but Lorraine at Plush made it such an easy process. We have walked away loving our purchase knowing that we are going to receive the best possible couch to suit what we were after. A big thank you to Lorraine. She was genuine and honest. She made the process so easy and made us feel comfortable with the decision we made. Excellent service!! Will definitely be recommending Plush to family and friends.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
1 comment
Hi Lisa, thank you for taking the time to recommend our outstanding and genuine customer service! It is a pleasure to hear that you found your perfect fit for your lifestyle which you already love, We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Plush has done it again!!!

Thank you to Gaynor at the showroom at Dandenong. And to Joel and Jason who delivered our new lounge with care, excellent service from start to finish. A big thank you to all.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
1 comment
Hi Rita & John, thank you for sharing such wonderful feedback on your Plush experience. We look forward to sharing your kind feedback with Gaynor, Jason and Joel. It is so great to hear that you are now enjoying your stunning new sofa. Warm regards, Plush Think Sofas

Amazing Service

Thankyou Sandra and Belinda for your friendly in-store service and Joel and Jason for your excellent delivery service. You all made my Plush experience a pleasure from start to finish.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong Victoria
1 comment
Hi Colene, thank you for taking the time to share your experience with us. We look forward to sharing your kind feedback with Sandra, Belinda, Jason and Joel. Hope you enjoy! Warm regards, Plush Think Sofas

Page 1 of 15

See all Plush Furniture reviews

Questions & Answers

Sorry, there are no questions about Plush Furniture VIC, Dandenong but you can read 120 questions about Plush Furniture.

Details

Plush Furniture VIC, Dandenong
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
Compare all Plush Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.