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Plush Furniture VIC, Dandenong

Plush Furniture VIC, Dandenong

4.9 from 312 reviews

Reviews

Review distribution

5 star
294
4 star
8
3 star
2
2 star
2
1 star
6

Very happy

published

We had a great experience at the Dandenong store.
Chelsea was very friendly, helpful, knowledgeable and very patient with us. We found the perfect sofa with her help.
Thank you Chelsea

Customer Service
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi A & J, we are so pleased to hear that you found your perfect fit at our Dandenong Showroom. We look forward to passing your appreciation on to the team. Many Thanks!
Warm regards,
Plush Think Sofas


K And M

K And MGreater Melbourne (Outer), VIC

Looking Forward To Our New Sofa.

published

Our experience at the Dandenong store today with Lorraine was awesome. Lorraine was so helpful and extremely knowledgeable on all sofas. The quality and the range of Modular Sofas shown to us by Lorraine was amazing and she finally helped us make the correct decision that best fit our Lounge area. Without her assistance it would have been so much harder. Thanks Lorraine.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong.
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Eve

EveGreater Melbourne (Outer), VIC

Sales review

published

We are very pleased to write a on our experience at the Dandenong store today.
Lorraine was very helpful and extremely knowledgeable on all sofas. She was pleasantly honest and willing to help us find something to suite us and our space. After long consideration we left today leaving a deposit on a couch that we love! We really appreciated the genuine help we received today from Lorraine shes an absolute gem! #AuntLorraine

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationDandenong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service!

published

Found the perfect couch, Sandra was fantastic showing as all the different options for fabric leather ect abs took the time to listen to what we wanted! Cant wait to get our couch!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Lisa, Thank you for taking the time to share such wonderful feedback on the service you received from Sandra at our Plush Dandenong showroom. We look forward to passing on your kind words.
Warm regards,
Plush Think Sofas


Vivek K.

Vivek K.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Good Customer service

published

We have recently purchased sofas from Plush and we reli can't wait for it to get delivered! The overall experience in buying from Plush was great. Our sales person Sandra was able to guide us through our purchase and she was super good! She was able to clarify all our doubts, was knowledgeable and all smiling!! She was able to fit in the purchase into our budget, which was very satisfying! We were reli happy to have chosen to buy with Plush( Dandenong store)

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPlush- Dandenong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Cathy K

Cathy KGippsland, VIC

  • 2 reviews
  • 1 like

Friendly and knowledgeable

published

I visited the Dandenong store and was very pleasantly served by Chelsea. She was knowledgeable and friendly without being over the top. Couch shopping was made easy. Top sales person.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong VIC
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Kay

KayGreater Melbourne (Outer), VIC

Love it

published

I walked into the store and sat on the most comfy couch ever. I knew it was perfect so ordered one straight away. It was delivered yesterday by Joel and Jason who set it up in just the right place. It was great friendly service. I am very happy with it and would buy again from Plush. I thoroughly recommend them for quality and service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Jason W.

Jason W.Greater Melbourne (Outer), VIC

Helpful and expert advice

published

Lorraine was very helpful - expert knowledge and took the time to understand our needs to find the right sofa to meet our needs. Can't wait for our new sofa to arrive!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
M M.

M M.Greater Melbourne (Metropolitan), VIC

The staff is very knowledgeable

published

I recently purchased Austin modular.
Sandra at Dandenong is great customer service and very Knowledgeable.
Her advice was professional and very helpful. I could choose right sofa and very happy.
I can't wait for delivery.

Product Quality
Customer Service
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi M, we are so pleased to read of the service you received from Sandra at our Plush Dandenong Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

Delivery guys were absolutely fabulous

published

Joel and Jason came to deliver furniture the other day they were so very helpful and nice nothing was a problem was changed our mind a few times but nothing was a problem very nice and polite also. Overall was a great experience and would buy from plush again

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Melissa

MelissaGreater Melbourne (Outer), VIC

Excellent customer service

published

We were extremely satisfied with the level of service we received from team member; Lorraine at the Dandenong store. She was very patient with my Mother and I while we were looking for the perfect fit. Lorraine helped us go through all our options and even helped us to get the best deal possible. It was an absolute pleasure being served by Lorraine, it really took the stress out of making the decision on the new couch and made it thoroughly enjoyable. I cannot write the words to describe how truly amazing she is. I would highly recommend everyone go and see Lorraine at Dandenong when they are in the market for their perfect couch.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Dandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Kt_dixon

Kt_dixonGreater Melbourne (Outer), VIC

Very happy with my new sofa!

published

The sales person I dealt with with, Lorraine, was very knowledgeable and friendly and listened to my needs and found me the perfect sofa to suit my lifestyle. Can not wait for it to arrive!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi there, we are so pleased to read of the service you received from Lorraine at our Plush Dandenong Showroom. It is great to hear of her friendly assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Sijo J.

Sijo J.Victoria

Excellent service

published

Excellent service offered. Timely email reminder helped me to place my order on time and service from customer care to accommodate my last minute order changes , color selection etc on a Sunday evening was so impressive and outstanding. Thanks Gaynor and Huan

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Wendy P.

Wendy P.Greater Melbourne (Outer), VIC

No complaints at all about this service! :)

published

One circuit of the store and i had found what i didnt know i was looking for, had assistance to know options, additional questions answered (by Chelsea who was delightful and helpful), and a quote to take home. A few days late the online order was easy to process and i have a couch coming.... happy with the quality of products in the store. Cant wait to get my couch.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Plush

PlushVictoria

Great service

published

Very easy to navigate the store, great range to choose from. Have not received my sofa's yet but the quality in store looked very good. I have paid to have the delivery guys assemble my sofa's. Sandra, the sales assistant who served me was very knowledgeable, helpful, patient and friendly. Could not have been more happy with Sandra's service, thank you again.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Ivan F.

Ivan F.Greater Melbourne (Outer), VIC

Fantastic!

published

We had bought our new lounge setting from Plush and the service in house in Dandenong was sensational! Joel and Jason had delivered it right on time and took care in bringing it in and putting it together, very polite and well presented. Took away all the wrapping as well. Made our experience brilliant and will definitely make future purchases with plush and request both Jason and Joel to be making the delivery!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great aervice

published

We bought our beautiful couch from Plush and really happy with it. Joel and Jason delivered it and were extremely professional. They kindly even organised their delivery run to accomodate my schedule. Great work guys.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Amanda, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas


Richard A

Richard AGreater Melbourne (Metropolitan), VIC

Warranty claim

published

We had Corey come over to fix some minor defects on our new leather sofas. He fixed them with no problem and he did it with smile. Keep up the good work

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Richard, thank you for taking the time to leave your feedback! We are sure your lovely review will make his day and we hope you enjoy your sofa.
Warm regards,
Plush Think Sofas


Emma

Emma

  • 2 reviews

Excellent delivery service

published

Jason and Joel were terrific when delivering my new sofa. They were very conscious to not damage any walls or other furniture and packed all boxes and rubbish away and took it with them. I would recommend them every time.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Emma, thank you for sharing your wonderful delivery experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas


Keida N.

Keida N.Greater Melbourne (Metropolitan), VIC

Great customer service!!

published

Chelsea from the Dandenong Plush store was very knowledgeable, supportive, informative and personable! Made buying a sofa a great experience! Thank you so much for your great customer service, as a return customer it was great to be helped by a friendly staff member!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Dandenong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

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