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Pool and Spa Warehouse Online store

Pool and Spa Warehouse Online store

4.5 from 16 reviews

Reviews

Review distribution

5 star
14
4 star
0
3 star
0
2 star
0
1 star
2

Maggie3029

Maggie3029Greater Melbourne (Metropolitan), VIC

  • 37 reviews
  • 3 likes

Awesome Service

published

This was my first time using Pool Spa and Warehouse. I found the staff to be really helpful and friendly. I never felt pushed to buy a product and felt they were very informative on the item I wanted to purchase. They were more than happy to answer all of my questions. The item was shipped and arrived when they said it would. I was very pleased with this transaction and would definitely use them again.

Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool

Sandrah

Sandrah

  • 2 reviews
  • Verified customer

Great customer service very informative

published

Pool is used all through summer and late spring. Thanks to pool and spa warehouse it has become easier to maintain All year round they are very informative quick delivery

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

  • Verified customer

Polite and efficient. Well run business

published

Have used this company a number of times now. Always price competitive. When I have needed to speak with someone I am always surprised at how polite and helpful they are. The last order I ordered incorrectly. They have replaced the product with no hassles. A very well run business.

Warranty Claim MadeNo
Purchase TypePool

Review collected in partnership with Pool and Spa Warehouse

Ronald Truscott

Ronald TruscottFar North Queensland, QLD

  • Verified customer

The Best online store for pool equipment

published

From Oct to Apr every day, nothing better than hoping in with a favourite drink at sundown Easy to maintain , I get my pool water tested at the local pool equipment store . Although pool chemical prices keep rising so does everything else . So it’s a lot of fun for family and friends

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Pool and Spa Warehouse


Les Bessenyei

Les BessenyeiSydney Surrounds, NSW

  • Verified customer

Great products at a great price. Very helpful.

published

My first buy was a Saltmate chlorinator and they had the best price going. ordered and delivered on time with no problem. next purchase was a Davey pool filter which, great for me, not so for them, ended up being discontinued. Pool and Spa Warehouse supplied a similar but dearer filter at the same price that I had already paid for. And managed to deliver on time. Brilliant! Cannot recommend them enough. I am a very happy shopper

Value for Money
Product Quality
Return Claim MadeNo

Review collected in partnership with Pool and Spa Warehouse


Mark Berthon

Mark BerthonHunter Region, NSW

  • Verified customer

5 star service

published

These guys were a big help when I ordered the wrong part. Very helpful and understanding. Quick delivery.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


Truthforvalue

TruthforvalueSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Should have got this years ago

published

Very easy to use and does a fantastic job, scrubs the tiles and cleans better than any creepy Crawley ever did and I don’t need to swim with a giant hose!

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


  • Verified customer

An AMAZING pool cleaner. Exceptionally quiet & does the job well. Remarkable difference to our old Kreepy. Thanks.

published

Through the hotter weather we use our pool daily & forever having family & friends over to enjoy it as well. The Bullshark has made a wonderful difference to our pool & environment. It has picked up ALL the leaves from our recent windy weather & is SUPER QUIET compared to our old Kreepy. I’m sure the neighbours are happy.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

laurieton

laurietonMid North Coast, NSW

  • 4 reviews
  • 3 likes
  • Verified customer

Money saving specials and immediare service from a reliable supplieri have always

published

I have always been very satisfied with transactions with pool and spa online. They are very helpful and knowledgeable. They are professional and honest and their service is fast. I ordered a hayward pool vac ultra and that product is far superior to other automatic pool cleaners. I have had my pool for over 40 years and other cleaners dont come close. I can highly recommend pol and spa online

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

  • Verified customer

Great old fashioned service.

published

Rang regarding a problem with a pool cleaner, filter broken, and was never reall happy with performance.The staff knew exactly what the problem was and were ever so imformative and helpful, they had the improved version of the filter in the mail and I received it in just a few days. I have never seen the pool so clean
Thanks guys, I like professional prompt service and they didnt disappoint.Thank you.

Shipping
Return Claim MadeNo

Review collected in partnership with Pool and Spa Warehouse


Leith Lindsay

Leith LindsaySouth East Queensland, QLD

  • Verified customer

Great company to deal with

published

We use the pool at least once a day during the warmer months and even have used it during winter. We have a Rebel Cleaner that runs 8 hours a day and keeps the pool pristine.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

Review collected in partnership with Pool and Spa Warehouse


Dianne

DianneNorthern Region, NSW

  • Verified customer

Excellent Customer Service

published

Easy to use website and good over the phone service with staff. Great range of quality spa products at affordable prices. Friendly staff willing to follow up on enquires promptly

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
See all answers

Review collected in partnership with Pool and Spa Warehouse


Very poor customer service.

published

I wont be using pool and spa warehouse again.. I am very dissapointed with there service. The item I purchased they no longer carry because of its poor quality yet handball me to the supplier so they can charge me for replacing the item. I have spent many hundreds of $$$ with them and they wont get another cent from me..

Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypePool

Sunlily

SunlilySydney Surrounds, NSW

  • 10 reviews
  • 8 likes
  • Verified customer

Outstanding service.

published

Communication with Pool and Spa Warehouse was prompt and detailed. All of our queries were answered, we were met with no problems. Our item arrived quickly, well packaged and in perfect order. I would have no hesitation in recommending pool and sap warehouse to others.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

Review collected in partnership with Pool and Spa Warehouse

Veroniarocks

VeroniarocksSydney

  • 3 reviews
  • 1 like
  • Verified customer

Poor service, no communication

published

Placed an order for Pool cleaner parts almost two weeks and still waiting. No communications whatsoever and every time I called they kept saying they would check and no one did or responded. Considering we’re in 21st century where you almost get a next day delivery from most online stores and waiting for an item from China can be quicker, this is really poor. Won’t buy from them again.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers
Sharon

SharonSydney Surrounds, NSW

  • 2 reviews
  • Verified customer

Makes cleaning the pool so much easier

published

We use it to clean the pool twice a week and it does a fantastic job. The trolley keeps everything in order and allows us to easily store when not in use.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


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