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Porter Davis Homes
4.1 from 2,523 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.1 (566)
  • Site Admin
    4.3 (503)
  • Timeliness
    4.2 (513)
  • Structural Integrity
    4.3 (383)
  • Plumbing & Waterproofing
    4.1 (326)
  • Electrical & Lighting
    4.3 (298)
  • Flooring
    4.3 (264)
  • Transparency
    4.0 (515)
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Chahna

ChahnaGreater Melbourne (Outer), VIC

Awesome Experience

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Customer Service
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Raj Patel

Raj Patel

  • 2 reviews

So far good

published

So far good. It could have been better knowing I’m dealing with big brand Porter Davis. Honestly my experience for Pre-site so far is being roller coaster, started very good and smooth with sales, tender, WOS and Contract. After that they took over 3 months to provide us final drawing, it was so stressful noting our final drawing came with few structure mismatches which we never agreed and signed in our contract drawing. I’m glad they all rectified promptly after escalation and we are on construction stage. I am hoping very positive outcome from going forward during our build process.

Build StagePre-Construction
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Narasimha

NarasimhaVictoria

Worst Customer Experience with the PD

published

After signing the contract, Porter Davis was unable to get the Developers Approvals and Building Permits. Its been 4 months 15 days and we are still waiting for the Developer Approval for my home. We have escalated this matter multiple times with the Building Coordinator and they don't take any initiatives to fasten the process or provide incentives to their customers for the delay in the process.

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Umang Patel

Umang PatelGreater Melbourne (Outer), VIC

Great experience so far with Porter Davis

published

We are building our first home and at the fixing stage currently. So far the process was very smooth for us with no hiccups. We had very responsive and excellent sales representative, tender presenter, interior designers and all Building co-ordinators. The most impressive of all is our site supervisor. Our SS is great at communication and happy to rectify all defects that has been picked up by independent inspector.

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Linda

LindaSouthwest, VIC

  • 3 reviews

Excellent Site Manager and beautiful build

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Ginola

GinolaCurlewis

Very poor workmanship

published

Sloopy brickwork,
Leaking roof,
Creaking & squeaking floorboards,
Noisy walls on windy days,
Faulty stairs,
Cracked rooftiles,
Smelly ensuite toilet due to bad plumbing,
Electrical fault, that is a good description of this building company’s resume. Worst decision of my life. Please avoid this builder as much as possible and go with builders who actually employ competent tradies & have an idea of building residential homes. Forewarned is forearmed my dear potential homeowners.

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Prince J S Lakshman

Prince J S LakshmanGreater Melbourne (Outer), VIC

Great Customer Service, Quality Builders and Responsive!

published

The whole experience from start to finish was great. From the sales staff through to style & design team and then the skilled builder focused on honesty opinions, patience, great communication, close attention to detail and quality sub- contractors.
We were very impressed how they have built our home from initial idea and through a lot of display appointments to reality.
Overall great experience with Porter Davis and certainly will build again with them.

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Alexandra

AlexandraGreater Melbourne (Inner), VIC

Happy Builders!!

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Rowena

RowenaGreater Melbourne (Outer), VIC

Uncooperative upper management

published

Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer

Customer Service
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Build StagePre-Construction
1 comment
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Zaki

ZakiGreater Melbourne (Outer), VIC

Good Customer Service, Build Quality and Offers

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Couldn't be happier!

published

We are currently building with Porter David and our experience thus far has been second to none. From the very beginning, [Name Removed] was incredibly helpful especially with colour choices and advice. We are now working closely with our site supervisor [Name Removed] who is exceptional. I dreaded the thought of having to build prior to signing up with Porter Davis but would do it all over again with this company. Can't recommend them highly enough.

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Ash

AshGreater Melbourne (Outer), VIC

Poor workmanship and aftercare

published

Front facade ,alfresco work and painting were not finished even 9 months after handover, Broken wash basin haven’t changed and not attended. Cooling problems haven’t sorted out. Lots of other defects needs to be repaired.Asked for a home inspection for aftercare, never happened, hard to contact them for aftercare and using the home portal as a tool for neglecting the complaints.

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DRKP

DRKPGreater Melbourne (Metropolitan), VIC

Good experience for first home build

published

Pre-site stage of the build was good. Our Building Coordinator was knowledgeable and was able to fix issues that we encountered during the sales stage and the design stage (world of style). We could tell that our coordinator had a large volume of work which made communication slow at times.

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Creative Mission

Creative MissionGreater Melbourne (Outer), VIC

  • 9 reviews
  • 6 likes

I home build with great love and attention to detail ...

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Creative Mission
Creative Mission

Credit well deserved for a job well done!

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Porter Davis Dream Home

published

Currently in the process of building with Porter Davis to build my dream home. Experience right up to this point (Lock up stage) has been smooth and easy to deal with. Props go to my Sales and Building building consultants as well as my Site Supervisor who have made a nervous period much more bearable and easy to understand.

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Smooth, Professional and Speedy Process

published

The team at Porter Davis has been amazing, we recently completed framing stage of our build, we have been kept in the loop at every stage. They are super quick at the same time able to deliver quality finishes.
I Highly recommend Porter Davis for anyone who is looking to build a luxury home.

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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

Hi Will,
Thanks for your review. We are thrilled to hear how satisfied you are with the customer service you have received along your journey so far. We look forward to completing your new beautiful home. Thanks again!
Regards, Porter Davis

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Jack R.

Jack R.Northeast, VIC

Easy builder manager to work with

published

I’m working with [Name Removed] and Porter davis to build my new home, she has been really great !! Always replies back to my emails / questions straight away, when we designed the home it made things so easy having her guide us through these moments. We couldn’t be happier

Thanks, Jack Redpath

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Alex

AlexGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Easy process from start to finish

published

I cant fault any of the stages of my build.
Sales was great, easy to deal with, fast process & provided accurate info - wasnt just looking for a quick easy sale
My tender/contract appointments were super easy & straight forward, no issues with paperwork & super friendly staff
Really looking forward to the build being complete.

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Porter Davis Homes
Team PDPorter Davis Homes

Hi Alex,
Wow thank you for a 5 star review. We are thrilled to hear how satisfied you are with the customer service you have received so far. Good luck with the rest of your building journey!
Regards, Porter Davis

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citizen

citizenGreater Melbourne (Outer), VIC

  • 3 reviews
  • 9 likes

Porter Davis's New Home Care or Dare??

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Gavin R.

Gavin R.Greater Melbourne (Inner), VIC

Great sales experience - but be aware of costly contracting process!

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Page 1 of 127

Questions & Answers

Meng L.

Meng L.asked

VIC, Melbourne

Hi
which kind of the floor/wall tiles used on Plaza Grange Forest Hill display home in Melbourne?
Thanks

No answers
Meng L.

Meng L.asked

Porter Davis Homes

Hi
which kind of tiles used in your Plaza Grange display house in Forest Hill, Vic?
thanks

No answers
Vincent N.

Vincent N.asked

Porter Davis Homes

Hello I have been trying to contact you multiple times since December last year through emails about a MASSIVE issue we are having with our bathroom leaking & there is water damage & mould. in our walls & flooring, I have already sent an engineers report & the only answer I get from your victorian manager since Jan this year that this will be looked at. We are in May already. DO I HAVE TO LODGE A COMPLAINT WITH THE ACCC FOR YOU GUYS TO DO SOMETHING? Or we can be civilised about it & resolve things by making sure you answer my emails. Common courtesy would be within 2 days? Or is it too much to ask for? Job No OW-110276. Please call me or answer my emails. If that's not too much to ask for?

1 answer
Vincent N.
Vincent N.

Hello anyone there to answer ?

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