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Porter Davis Homes
4.1 from 2,641 reviews · View Statistics
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Reviews

  • Build Stage
  • Customer Service
    4.0 (679)
  • Site Admin
    4.2 (603)
  • Timeliness
    4.1 (615)
  • Structural Integrity
    4.3 (462)
  • Plumbing & Waterproofing
    4.0 (400)
  • Electrical & Lighting
    4.2 (369)
  • Flooring
    4.2 (329)
  • Transparency
    4.0 (618)
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Overall good with some rooms for improvements

published

The building coordinator and site supervisor are both very easy to contact. They've been the star player of this process as they went above and beyond to help me. However I cant say the same for the pre-build process as there are times that the process has been frustrating with deadlines coupled with unreachable consultants.

Having said all that, like I said before, the building coordinator is very patient and made sure that I was taken care of so my experience is not bad at all

Customer Service
5/5
Site Admin
5/5
Porter Davis Homes
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Jess
Jess
  • 3 reviews

Smooth process!

published

[Name Removed] was our building coordinator. She went above and beyond her role and advocated for us the whole way. We were treated like real people, not just another build number. Thank you [Name Removed] for making our experience smooth sailing! Highly recommend Porter Davis, especially for first time builders. Ten out of Ten.

Customer Service
5/5
Site Admin
5/5
Porter Davis Homes
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Derek
DerekGreater Melbourne (Outer), VIC

Great experience with Porter Davis

published

I have recently moved into a new Porter Davis Townhome and I could not be happier. The Townhome was built as promised and advertised and the service from the site supervisor was excellent. All in all, a job very well done and as many people are shifting to this style of living, I would definitely see what Porter Davis has to offer. When comparing to other builders in this segment, I feel the overall finish and styling was fantastic and superior to their competitors.

Customer Service
5/5
Site Admin
5/5
Porter Davis Homes
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Wonderful experience building our first home!!

published

This was our first experience building a house. Porter Davis made the whole process easy, including laying out our options and regular updates during the construction.
There was a decent delay for the settlement but it has been worth the wait!!
The team at Porter Davis did a lovely job designing our townhouse from the floor plan to the facade. We also have some elegant finishes and top end inclusions in our package.
The communication has been quite good throughout the build and especially at and even after settlement.
Of course there have been some minor issues but the site manager has been very active in getting these rectified for us.
Thank you Porter Davis for all your hard work in helping us build our dream home x

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Customer Service
5/5
Site Admin
5/5
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Grace
GraceGreater Melbourne (Outer), VIC

VERY Poor maintenance team

published
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Customer Service
1/5
Site Admin
1/5
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Kevin
KevinSouth East Queensland, QLD

Supportive Team - Great pre-construction services so far!

published
Customer Service
5/5
Timeliness
5/5
Porter Davis Homes
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Swathi Krishna
Swathi KrishnaGreater Melbourne (Inner), VIC

Building Coordinator - Customer Project Manager’s Name: [Name Removed] & [Name Removed]

published

We have just received our Building Permit after 3 months of contract signing. It has been a smooth journey so far, thanks to our dedicated & committed BC's [Name Removed] & [Name Removed]. [Name Removed] has been handling our project at the start & she handed over to [Name Removed] mid way but both has been working very much in tandem & we had progressed very well thru the challenges occurred on the way. We are very happy with the PD Homes & this is the 2nd home we are building thru them. [Name Removed] has help us thru the journey to reach finish line to the build stage & is handing over to Site Supervisor. Expecting similar experience through out the build phase.

Customer Service
4/5
Timeliness
4/5
Porter Davis Homes
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Theresa Magallanes
Theresa MagallanesGreater Melbourne (Inner), VIC

Lock Up Stage progressing well

published

We just have finished the Frame Stage. There has been hiccups along the way but all good now. Our Project Coordinator Jessie P has been always there to support. She has been excellent in liaising and keeping us updated with the progress of the build. Our Site Supervisor Jarryd is very helpful too.

We are now into the Lock Up Stage and it is progressing well. Looking forward to the next and final phase of the build. We cannot wait to see the finish product and the delivery of a quality workmanship.

Super excited for the succeeding stages. Thank you and all the best PD Family!

Customer Service
4/5
Site Admin
4/5
Porter Davis Homes
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Maria
MariaGreater Melbourne (Outer), VIC

Plumber committed to his job but professional and experienced in his field.

published
Incentivised Review No
Build StagePost-Construction
Porter Davis Homes
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Anna
AnnaGreater Melbourne (Outer), VIC
  • 5 reviews
  • 6 likes

Cold Water over our head and PD wrote to say "aggression"!

published
  • Thumbnail
Customer Service
1/5
Site Admin
1/5
Porter Davis Homes
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Anna
Anna

Oh Really? your electrician came to do an examination. The electrician told me there should be further check up by PD, but in order to hide it, you guys didn't provide a copy of the report and marked it as completed!

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Rachel murphy
Rachel murphyCentral Highlands and Goldfields, VIC

Porterdavis

published

Jessie P was amazing from Porterdavis the whole process of our build! She always answered when we needed her and was super helpful and kind throughout the time dealing with her. You’d be very lucky to get Jessie as part of your build. Thanks again for giving us a great worker.

Customer Service
5/5
Site Admin
5/5
Porter Davis Homes
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The reviewer stated that an incentive was offered for this review

Admin completed

published

We have just finished admin stage , pre construction we can’t complain
Our Building coordinator has been excellent in keeping us up to date with emails and calls.
Any questions we had were answered straight away , worked well with our broker to finalise documents through out the process ,
We are now looking forward to the construction phase and feel at ease with our building coordinator, we hope everyone has as good a process as we’ve had,
Excited for the remainder of the build !
Thank you

Customer Service
5/5
Transparency
4/5
Porter Davis Homes
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More Defects Built In !!!

published
Customer Service
1/5
Incentivised Review No
Build StagePost-Construction
Porter Davis Homes
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Terrible new home care service

published

We have moved in the new house last May and soon found out few problems, tried to contact them and submitted the service claims on their home service protal on 10/21, the problems still not solved after 7 months , and they did not even respond my email now . My range hood stop working at first month (less than 10 time of use) , and I have 2 doors can not be closed properly

Customer Service
1/5
Timeliness
1/5
Porter Davis Homes
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Emily
EmilySouthwest, VIC

Incredible building coordinator and service!

published
Customer Service
5/5
Site Admin
5/5
Porter Davis Homes
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Questions & Answers

Yessha P.
Yessha P.asked
Porter Davis Homes

Hi PD Team,

Can someone please tell me the exact name of carpet when they order from FlooringXtra. I am trying to order a sample but unfortunately can’t the it as the website has completely different name. We have chosen “Cut Pile Palandri Steel 2142 PET” at our WOS.

Flooringxtra people suggested PD has internal names and we need to ask PD for exact name they use when ordering.

Regards

No answers
Suman S.
Suman S.asked
VIC, Melbourne

Hi,
Can you tell me the names of exterior render colors for Rochedale 33 in Orana estate, Clyde North?
Thanks

No answers
DIW
DIWasked
Porter Davis Homes

My wife and I have just paid our 2K (non-refundable) deposit after sales quotation and waiting to go into tender appointment - our sales guy seemed nice enough, we asked him several times that we wanted a quote that is as close to what we would expect at tender as we are already stretched with budget - assured as that final tender quote shouldn't go over 6K - 7K... QUESTION - Has anyone had any nasty surprises at tender where final price has been ridiculously over the initial sales quote?

No answers
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Porter Davis Homes

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