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- VIC, Melbourne
- Verified customer
Slow to fix items after Handover and made us change exterior Colour
New home buyers - built the Vienna 19, deposits paid December 2017 Handover August 2019. TLDR at the bottom.
Sales:
Our sales process was mostly great, our sales consultant was prompt to answer any questions and was happy to talk on the phone at seemingly late hours of the afternoon. Being a fixed priced house and land package we were limited in what options and upgrades we had, they came in the form of upgrade packs - we bought all of them (Electrical, Kitchen and Lux). Unfortunately there was no way to pick and choose individual items to upg...Read more
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Neet
- 2 reviews
- VIC, Melbourne
- Verified customer
Great onsite experience
After looking around for nearly 6 months, finally found a plan Vancouver by porter davis. Had a great experience with [name removed] onsite. Got the keys in nearly 4 months. Very happy with [name removed] help and guidance throughout the build process. Easily approachable and available every time we had a query. Thanks [name removed]
1 comment
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4.7Maxwell PGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Our Dream Home
After working closely in the industry for many years the choice to use Porter Davis as our chosen builder was an easy one. As an industry professional I've witnessed many examples of their professionalism and quality.
As an owner/client that reputation was put to the test and they have not disappointed - From the initial Sales consultation with [name removed], through to contracts and color selection (exhausting but very well facilitated).
The build experience was transparent , timely and enjoyable. As with most builds, there are always issues...Read more
1 comment
Team P.Porter Davis Homes
Dear Maxwell P,
It brings us immense pride to read how much you appreciate our professionalism and quality. It is also fantastic to know that you received such helpful and professional service from ou... Read more
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Kristel B.Greater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
So Far So Good!!!!!
We are currently in the middle of our knock-down re-build (lock-up stage) with Porter Davis and so far we have had quite a pleasant experience.
Our sales consultant was fantastic, very detailed and most of his estimates were very close to the final price.
Our building coordinator is lovely, she is very detailed and her communication is great (always replies to emails within a timely manner).
Our site supervisor has been very professional, he calls us every week to provide a progress update. The build has progressed a lot quicker than we expec...Read more
1 comment
Team P.Porter Davis Homes
Dear Kristel B,
We are very pleased to see how happy you are building with us. It is wonderful to know how helpful and professional our team has been and that they are providing you with excellent cus... Read more
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Our dream on BellarineSouthwest, VIC
- VIC, Melbourne
- Verified customer
Our dream block, our dream home on the Bellarine
We spent many hours pouring over display homes, searching for that special home that would complement our dream block on the Bellarine. Whilst many home builders had wonderful packages, PD caught our attention as soon as we saw the Plaza Grange.
The Plaza Grange is a creative design with delightful features. The void brings natural light to fill the family room / kitchen and makes an awesome statement, and with amazing windows that frames our very special Bay views.
Our PD sales person [name removed], was everything that a good sales person sho...Read more
1 comment
Team P.Porter Davis Homes
Dear Customer,
Thank you so much for taking the time to leave us such a detailed and honest review. We are pleased to hear how much you loved our Plaza Grange and its delightful features. It is also w... Read more
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- VIC, Melbourne
- Verified customer
KDRB: Great experience so far
This is our first KD&RB with Porter Davis. The experience has been great so far. We have been kept informed about the building process and any changes to plans at appropriate times. Our building coordinator ([name removed]) and site supervisor ([name removed]) have been professional in their communication. The team at World of Style was also very helpful in the pre-construction stages. The only not-so-good experience we had was related to the temporary fencing during the demolition stage that we think clearer requirements could be given on how long the fencing should be up.
1 comment
Team P.Porter Davis Homes
Dear W and W,
Thank you for sharing your KDRB building experience with us. We are glad that you are kept informed about the building process and any changes to the plans at all times. We are also prou... Read more
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Robert P.Southwest, VIC
- VIC, Melbourne
- Verified customer
Great home, timely build
Build was as contract. No hidden costs. Finished well before end date. Porter Davis was easy to build with. Great home. Fantastic communication. Any issues that arose, were dealt with in a polite and timely manner. The site supervisor ([name removed]) was amazing. Easy to contact. Great communicator. Highly recommend for a carefree build
1 comment
Team P.Porter Davis Homes
Dear Robert P,
Congratulations on your new home!
We are very pleased to see how happy you are building with us. It is great to hear how helpful and professional our team has been during the entire pr... Read more
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EmilyGreater Melbourne (Inner), VIC
- VIC, Melbourne
- Verified customer
Amazing experience
Porter Davis has been professional and highly attentive in their communication since the beginning of our project of building our first home. With amazing attention to detail and outstanding styling services, we were able to build the home of our dreams without having to pay for a custom build. From attending tender and contract with head office, to updates from our building consultant, right through to the start of our build with our base and site supervisor. Everyone has put a lot of effort and hard work into our project and we could not be m...Read more
ore grateful. The communication has been informative and professional. We will definitely recommend Porter Davis to our friends and family for their high quality build and attentive customer service skills!1 comment
Team P.Porter Davis Homes
Dear Emily,
What an amazing review! We are more than delighted to know how wonderful your experience has been building with us. We at Porter Davis always strive for excellence and aim for the ultimate... Read more
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4.6- VIC, Melbourne
- Verified customer
Started off rocky, but since its been amazing!
The build admin process started off rocky with poor communication and response times from our first 2 bcs. Since getting [name removed], things have changed and she has been fantastic! As for our SS, he is the best! So easy to work with and always happy to help! They have made the porter Davis build a great experience.
1 comment
Team P.Porter Davis Homes
Dear Alex,
Thank you for providing us with your feedback on your building experience with us. It is great to hear that you received excellent customer service from your building coordinator and site s... Read more
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- QLD, Brisbane
- Verified customer
Big Dreams coming crashing down....!!!
JOB ID 128840
Sales Experience -
We had high expectations of PD when we initially signed up with them for our first home build, but it is now continously fading away. We had a great initial sales experience and took our interest for Atherton 26 as our house design. However soon after we signed up for the design our Sales agent handed us over to another agent as she was leaving PD which came to us as a surprise. Since then it was all going down hill. We realized after exchanging few emails with the new agent that she was not given a full pro...Read more
file of what we had been discussing and it was even difficult at times to get hold of her to get into terms. She had missed many of our design specifications, inclusions we had already discussed with the previous agent and more frustratingly she told us at one point that she could not get into our profile because it was locked out by the system as it was still under the ex- sales agent. We were baffled to understand how this process works and why this handover taken such a toll on us. We at times felt like the current sales agent was dumped with extra cases to handle (from the agent who left PD) on top of her own work load and she was finding it difficult to cope up to the pace. We had so many delayed email replys, not attending to phone appointments promptly and so forth. After going through all these we some how managed to submit all documents for processing where the real fun began. ..... Sales person came back to us with a bombshell saying our house design does not comply with some set back requirements set by the developer and needed reconsidering other design options. We felt like completely let down as we were given no info about these setback breaches before confirming the deposit and was overlooked by the ex sales agent at that time. As we were desperate to stick to this design, we went back to the drawing boards to resize the house size to compensate the setback issues by reducing some aspects of the house with some genuine help from the sales agent and we somehow managed to reconfigure the scale to fit this design to the block... Overall poor sales experience as we had so many issues one after the other and lack of genuine attention given1 comment
Team P.Porter Davis Homes
Hi Prageeth R, thank you for your feedback and your time on the phone today. We do apologise if you feel that we haven't met your expectations and have let you down. As discussed, a senior management ... Read more
representative will look into the concerns you have raised and will make contact with you to discuss this matter further. Kind regards Porter Davis.Similar opinion? Write a review on ProductReview.com.au!
NatalieGreater Melbourne (Outer), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Our second build with Porter Davis
This is our second build with Porter Davis and so far, I believe we made the right choice. Sales Consultant was very helpful. Despite having a few issues at tender and one colour appointment, management was able to resolve the issues and come to an agreement. Building coordinator was very proactive. Got the ball rolling on the build quite quickly once the land settled. He responded to emails quite efficiently.
The site supervisor has been fantastic and is very professional. The speed of the build has progressed much faster than anticipated. Th...Read more
at's most likely due to great management and communication skills. Any issues we picked up throughout the build so far have been addressed straightaway. We are nearly coming to the end of our build. If it wasn't for the lack of quality in the paint work, some minor tiling issues and cabinetry errors, I could have said the build has progressed perfectly fine. I'm sure this will get fixed however I think that Porter Davis needs to choose subcontractors that take pride in their work to reduce time wasted fixing poor-quality finishings. I would suggest if Porter Davis wants to remain a high-quality builder, their subcontractors need to work at high standards as well. Porter Davis employees work at professional levels so this needs to follow through to subcontractors as well. We look forward to seeing the house at completion especially seeing all the defects fixed in time for our settlement! A big Thank you to our building co-ordinator and site supervisor who have helped us build our dream home! Permit number: 1501/2019/001058/0 Building Coordinators Name: Alex Site Supervisors Name : Peter Contract/Job Number : 1264931 comment
Team P.Porter Davis Homes
Dear Natalie,
Thank you for providing us with your feedback. It makes us happy to know that you chose to build with us again. We are glad to hear that your site supervisor and building coordinator hav... Read more
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LisaGreater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Couldn't be happier. Thanks Porter Davis!
Our salespeople at Doncaster were wonderful and truly understood what we wanted to achieve. They suggested a house plan and some design changes that made the house perfect for us. Our tender and contract appointments were comprehensive and our presenters were very accommodating to our needs. We visited World of Style many times prior to our appointment and the designers were great which helped us to make the right choices on our selection days. Our Building Co-ordinator [name removed] was incredible. There are so many selections & decisions to ...Read more
make in the process that it is easy to forget things but [name removed] made sure everything was covered and nothing got missed. She kept us up to date and always responded to our phone calls & emails. Our building supervisor was J[name removed] and our build went very smoothly. [name removed] was easy to deal with happily answered all our ongoing questions. The cost was a little higher than expected but we did a lot of upgrades and don't regret any of them. We have just moved in and we are loving our new home. Thanks Porter Davis. Building Permit Number: CBSU 60948/201900721/0 Contract Number: LE127625 Building Coordinators Name: [name removed] Site Supervisors Name: [name removed]1 comment
Team P.Porter Davis Homes
Dear Lisa,
Congratulations on your new home!
We are extremely delighted to know every single individual involved in the process of delivering your dream home was amazing and gave their best to make yo... Read more
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John LimGreater Melbourne (Inner), VIC
- VIC, Melbourne
- Verified customer
Happy with the progress so far!
Permit number: CBSU 60948/7426507302702
Contract/Job Number : 127195
Site Start: 20 September 2019
Build: Plaza L 44
My wife and I signed our building contract with Porter Davis (to build Plaza L) in May this year. Our building coordinator (Alex ) has been very helpful at every step of the process. Even though we had many questions before/after our contract signing, he was always patient, approachable and responsive. He was also very accommodating when we wanted to make slight variations to our design selections.
Due to some administration...Read more
delay with the council, our construction only started in late September this year. The construction seems to be going along very smoothly and I reckon Lockup stage might actually be done soon. So far, my independent inspector has reviewed the Slab and Frame stage and he is very impressed with the work quality. The few points that he did pick up are also quickly rectified by our Building Supervisor (Christian). Christian has also been really proactive in his communication with me. He would provide weekly updates on how the build is going and arrange multiple site visits to explain the progress so far and give a forecast on what is next. Based on our experience so far, I would definitely recommend Porter Davis to my friends.1 comment
Team P.Porter Davis Homes
Dear John Lim,
Thank you for taking the time and sharing your experience with us. We are extremely happy to read that your building coordinator and supervisor have been very helpful and proactive at e... Read more
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P and JGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Great Experience So Far!
Our build is still ongoing however we are pretty happy with the progress so far. We had a long land title process so we had a lot of time to visit WOS and decide on our selections. The team there were great and really helpful from a design perspective. We went in with a budget and were able to stick to that with the help of the PD team. [name removed] our building co-ordinator has been EXCEPTIONAL throughout the process, keeping us informed and checking in while we were still waiting for our land to title (just that added customer service and c...Read more
aring about her clients). Even though we now have an SS for our build, we can still reach out to her for help if required and are in regular communication. Our Site Supervisor [name removed] has also been really great, keeping us updated and available to meet with us on site. He is really knowledgeable and realistic and we can see that he takes pride in good workmanship from his trades which is important to us as well. The workmanship looks great, however not being builders we rely on the professionals to review on-site and keep us informed. So far so good! We would definitely build with PD again, especially if it was working with the same group of people we have had the pleasure of working with on this one. Thanks!1 comment
Team P.Porter Davis Homes
Dear P and J,
We are very pleased to see how happy you are building with us and glad you like our quality and workmanship. We take pride to know how exceptional our team has been since the beginning o... Read more
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Other Home Builders
Woodlea EstateGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
excellent customer service
my wife have found Porter Davis have been excellent all the why having Corrina Carrucan as or building coordinator has been friendly and showing excellent customer service and communication skills. Our building supervisor [name removed] has been excellent in looking after our build and again we found him easy to communicate with , the workmanship and quality of the home has been excellent with no major issues . The final costing with the estimated cost was a bit higher reason being my wife and I added a lot more upgrades and we were happy with the costing.
1 comment
Team P.Porter Davis Homes
Dear Customer,
Thanks for the five-star review. It's great to hear of the positive impact your building coordinator and supervisor have made on the overall building experience. We are glad to know tha... Read more
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Cam
- 2 reviews
- VIC, Melbourne
- Verified customer
It couldn't be more perfect
We've been in our new Porter Davis home just over a month now. It could not be better for us. We had a few challenges during the build and also a few since - but nothing we couldn't work through, together. Both my wife and I had one of the PD Managers ask us why we were not kicking and screaming when we had a problem just after handover. Simply, it wouldn't help. It wouldn't help us, them or the overall outcome. The relationship is number one in a build and a close second is that you need to be completely on top of your build and able to ...Read more
convey your dream to those in charge of making your dream become reality. Absolutely love PD, and we did even before we got to site. We'd decided, before contract that we would be building with PD if we ever did this process again and nothing has happened to change that decision.1 comment
Team P.Porter Davis Homes
Hello Cam,
Congratulations on your new dream home! We are very pleased to see how happy you are building with us. We are also so glad to hear how understanding you were during the process of rectifyin... Read more
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- VIC, Melbourne
- Verified customer
That's perfect service!
We have been engaged with Porter Davis since last year. The service has always been great and every time. During the slab stage, the concreter put cement on the paving area of my next door neighbour. I emailed to Porter Davis. The Base Supervisor [name removed] responded promptly and get concreter to pressure wash my neighbour's concrete path at the same day.
Also Building Supervisor [name removed] always keep me posted any updates. He took me through the frame stage and face to face explained to me more details and expected time frame.
Especially my Building Coordinator [name removed] is very helpful. She answered my every question and very approachable and responsive. I would for sure recommend Porter Davis to my friends.
1 comment
Team P.Porter Davis Homes
Hello Jerry Z,
Thank you for taking the time and providing us with your feedback on your building experience with us. It is great to hear how your base supervisor responded promptly and rectified the ... Read more
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DavidGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Love the design, but when will the house actually be finished...
My Wife fell in love with the house design (Waldorf Grange 50), after visiting the display in Greenvale.
I should have read into the warning signs early when trying to contact Porter Davis over the phone, it just rang out more oft than not.
We Started the build around July 2018. A break down of the stages of build can be seen below.
Base 13 Aug
Frame 18 Sept
Lockup 28 Nov
Fix 18 Dec
PCI / Completion 29 Jul 2019...Read more
1 comment
Team P.Porter Davis Homes
Hi David, thank you for your feedback. We do apologise if you feel like we have let you down. It is definitely not what we want our customers. We understand that your Supervisor has followed up on the... Read more
outstanding items and most of them have been completed. Any items that have surfaced after handover will be addressed by our New Home Care Team. Kind regards Porter Davis.Similar opinion? Write a review on ProductReview.com.au!
JaspalGreater Melbourne (Outer), VIC
- 3 reviews
- VIC, Melbourne
- Verified customer
One year On
Hi
We have been in our Porter Davies for a year now. Well what can I say I still love my house.
At first we had some minor issues which were resolved at a reasonable time frame, however what I have noticed the gloss paint is going yellowish is this normal? Im not sure if PD can help. If I would change something it would be the paint work and the windows, otherwise I am happy with the house and would not go anywhere else. Overall a good experience with PD.
1 comment
Team P.Porter Davis Homes
Hello Jaspal,
Thank you for your feedback. We are extremely happy to know that you love your new home and that you are happy you built with Porter Davis. We are pleased to know that all your issues we... Read more
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Mahbub H.Greater Melbourne (Outer), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Building start delaying- disgusting
Land titled 4th September, 2019 but building not started yet. Final contract signed 26.7.2019 but after delaying without any valid reason. Told us building will start after handover land from 4 to 6 weeks but now counting 9 weeks and more weeks to go because none of date informed. Terrible service from BC. Since I signed my contract I am getting terrible service and ignoring customer value and no date confirmed and not sure when it will be start. BPN 9536952276325 job 128143.
1 comment
Team P.Porter Davis Homes
Hi Mahbub H, thankyou for your feedback and your time on the phone this afternoon. It was nice talking to you and we are glad we could discuss and clarify some of your concerns. As mentioned we do wan... Read more
t you to have a great experience with Porter Davis. Please feel free to contact Denise at anytime should you need any assistance moving forward. Kind regards, Porter Davis.Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
ANH P.asked
Hi , Qld Marriott Grange display home
Which tiles were used in the kitchen floor & in the main en-suite bathroom ?
No answers
Lokeasked
As any one has built Verona 22 .As I am looking forward for house and land package with Pd but not sure about Verona 22 as there is no display home. So, if any one has built Verona 22 can u share ur opinion on it.
No answers
Đại C.asked
After reading all the complaints with PD as well as others builders. We are looking for independent inspector for our first home. Could someone please recommend one for the Northern suburb? Do you pay per inspection or as a package?
If the independent inspector say that it has not been done correctly and PD or others say it is. Who do we go to or where do we get help from? Thank you
No answers
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Team P.Porter Davis Homes
Dear Neet,
e with us. We are very pleased to hear that you received great customer service from all involved. We hope you enjoy life in your new home. Kind regards, Porter DavisCongratulations on your new beautiful home and we are glad Vancouver floorplan has met your dream home expectations. Thank you for taking the time to share your wonderful building experienc... Read more