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The building coordinator and site supervisor are both very easy to contact. They've been the star player of this process as they went above and beyond to help me. However I cant say the same for the pre-build process as there are times that the process has been frustrating with deadlines coupled with unreachable consultants.
Having said all that, like I said before, the building coordinator is very patient and made sure that I was taken care of so my experience is not bad at all
The reviewer stated that an incentive was offered for this review
- 3 reviews
[Name Removed] was our building coordinator. She went above and beyond her role and advocated for us the whole way. We were treated like real people, not just another build number. Thank you [Name Removed] for making our experience smooth sailing! Highly recommend Porter Davis, especially for first time builders. Ten out of Ten.
Hi Jess and thank you so much for taking the time to share this great review.
Our team at Porter Davis take great pride in what they do and strive to deliver an experience that makes our clients feel ...
I have recently moved into a new Porter Davis Townhome and I could not be happier. The Townhome was built as promised and advertised and the service from the site supervisor was excellent. All in all, a job very well done and as many people are shifting to this style of living, I would definitely see what Porter Davis has to offer. When comparing to other builders in this segment, I feel the overall finish and styling was fantastic and superior to their competitors.
Hello Derek
We are so delighted to read this great review....
Read moreThe team take enormous pride in delivering a great experience and a quality home for our home owners and so they will be very proud to get this feedback. Thank you so much for taking the time to share your story and we trust you will enjoy living in your new home! Kind Regards, Porter DavisThis was our first experience building a house. Porter Davis made the whole process easy, including laying out our options and regular updates during the construction.
There was a decent delay for the settlement but it has been worth the wait!!
The team at Porter Davis did a lovely job designing our townhouse from the floor plan to the facade. We also have some elegant finishes and top end inclusions in our package.
The communication has been quite good throughout the build and especially at and even after settlement.
Of course there have been some minor issues but the site manager has been very active in getting these rectified for us.
Thank you Porter Davis for all your hard work in helping us build our dream home x
Hi Liv
Thanks so much for taking the time to post this glowing review....
Read more The team take great pride in bringing our clients' dreams to life and whilst it can sometimes be a challenging process, nothing is more important to us than helping support you throughout the journey. We are sure you will create some great memories in your beautiful home and enjoy it for years to come! Again, thanks for sharing your experience. It is most appreciated! Kind Regards, Porter DavisThe reviewer stated that an incentive was offered for this review
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Porter Davis delivered our house on-time, but that also meant they lost touch with all repair/new home maintenance requests. We have had water leaks in the garage that grew mold. After months of chasing the builder, plaster work was commenced back in Feb or beginning of March 2022, a portion of the mould saturated wall was cut out. To this date, it has not been fixed. The wall has a plastic cover over it and any efforts to get it fixed are fruitless. We have had others issues like discoloured bricks, PD sends people to fix them, but hours after...
Read more the work is done, the same brick discolouration happens. PD is using covid lockdown as an excuse, but they are still building for people who are yet to complete paying for the build. They do not care about you once they handover the keysHello Grace
Thank you for taking the time to post your review. We’re sorry to hear about the frustrations you’ve experienced and would like to discuss this further with you and assist in finding a resolution for your concerns....
Read moreIf you wouldn't mind, rather than reply on this website, can you kindly email productreview@porterdavis.com.au with your build details and/or your contact details so we can get in touch. Thank you, Porter DavisWe were very impressed by the great services offered by PD team from their sales team, tender meeting, designing/ interior meetings and great organisational skill of our building coordinator.
Our Sales rep (ED) was a great help in the initial meetings, guiding us through our site plan. He understood our concerns and was very patient in explaining the range of buildings that could fit onto our lot. He was honest in his quotes of the inclusions and exclusions - we were told up front of the expected site cost, cost for variations, budgets. Thanks...
Read more to his estimates, our final contract amount did not exceed our budget. Their team at World of Styles was very patient in assisting us with our building plans and interiors. We had quite a few WOS appointments. We believe they accommodated us as much as they can to fully understand the materials, packages and designs to consider. I couldn't be grateful enough to the Brisbane WOS team for guiding our first build with such care and respect. Our building coordinator (CC) was also incredible in the way she handled our case - the communication could not be any better. She was very pro-active and helpful while we navigate the council relaxation plans and contract process. Now that the council has finally approved our relaxation plan, we look forward to the site start and construction process. We will continue to provide updates for the subsequent stages!Hello Kevin and thank you so much for taking the time to write and post this detailed review.
It is heart-warming for the team to see their efforts are hitting the mark as they take enormous pride in ...
- VIC, Melbourne
- Verified
Building Coordinator - Customer Project Manager’s Name: [Name Removed] & [Name Removed]
We have just received our Building Permit after 3 months of contract signing. It has been a smooth journey so far, thanks to our dedicated & committed BC's [Name Removed] & [Name Removed]. [Name Removed] has been handling our project at the start & she handed over to [Name Removed] mid way but both has been working very much in tandem & we had progressed very well thru the challenges occurred on the way. We are very happy with the PD Homes & this is the 2nd home we are building thru them. [Name Removed] has help us thru the journey to reach finish line to the build stage & is handing over to Site Supervisor. Expecting similar experience through out the build phase.
Hello Swathi
Thank you very much for posting this favourable review about your experience with Porter Davis the second time around!
The team are very committed to ensuring they support our clients thr...
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We just have finished the Frame Stage. There has been hiccups along the way but all good now. Our Project Coordinator Jessie P has been always there to support. She has been excellent in liaising and keeping us updated with the progress of the build. Our Site Supervisor Jarryd is very helpful too.
We are now into the Lock Up Stage and it is progressing well. Looking forward to the next and final phase of the build. We cannot wait to see the finish product and the delivery of a quality workmanship.
Super excited for the succeeding stages. Thank you and all the best PD Family!
Hello Theresa
Thank you very much for taking the time to write this positive review....
Read moreWe appreciate building a house can be a long and at times a challenging journey and our team are committed to guiding our clients every step of the way. We will be sure to commend the team and acknowledge their efforts to support and keep you informed throughout the project. All the best for the next stages! We cannot wait to eventually hand the keys to you. Kind Regards, Porter Davis- VIC, Melbourne
- Verified
Plumber committed to his job but professional and experienced in his field.
Hi Hassan
I wanted to write this email to let you know how impressed we are with Daniels work and work ethics.
It is very rear these days to find a trades person that is not only committed to his job but professional and experienced in his field.
Daniel has shown his commitment even when it was raining, he continued to work in the rain where many would have packed up and gone home.
His work was tidy, and it was obvious that he knew his job and did it well.
...
Hello Maria
We are so pleased you have had your situation managed well and that the service you were provided impressed you....
Read moreWhen things are not right we always do our best to resolve. We will make sure your feedback is passed on and appreciation is given to Daniel in particular. Thank you so much for taking the time to write this review Maria! Kind Regards, Porter DavisFind out how Porter Davis Homes compares to other Project Home Builders
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- 5 reviews
- 6 likes
I got my key more than one year now, 90% of registered warranty and service has never been attended. Last night the hot water system suddenly shut while my little boy and I were taking a shower. We had full of soaps and cold water suddenly pull over our head. My son has just been recovered from a flu. He was crying, I was crying to call RACV emergency.
I then wrote to PD to tell them how hopeless we were.
This morning I got a reply from LiXXXXX.
"its possible the pilot light just went out?
I am sorry, but the aggression in your emails is truly ...
Hello Anna
We are very sorry you have been experiencing problems and would like to be able to assist you however do not have any details to do so.
Rather than provide personal details here, can you ki...
Oh Really? your electrician came to do an examination. The electrician told me there should be further check up by PD, but in order to hide it, you guys didn't provide a copy of the report and marked it as completed!
Jessie P was amazing from Porterdavis the whole process of our build! She always answered when we needed her and was super helpful and kind throughout the time dealing with her. You’d be very lucky to get Jessie as part of your build. Thanks again for giving us a great worker.
Hello Rachel
We were so delighted to read this wonderful review and will be sure to commend the team member....
Read moreRegular communication is so important throughout the build process and we appreciate that clients deserve to be informed about progress every step of the way. Thank you so much for taking the time to provide feedback about your experience. We will be sure to commend the team. Kind Regards, Porter DavisThe reviewer stated that an incentive was offered for this review
We have just finished admin stage , pre construction we can’t complain
Our Building coordinator has been excellent in keeping us up to date with emails and calls.
Any questions we had were answered straight away , worked well with our broker to finalise documents through out the process ,
We are now looking forward to the construction phase and feel at ease with our building coordinator, we hope everyone has as good a process as we’ve had,
Excited for the remainder of the build !
Thank you
Hi Jake
Thank you so much for taking the time to write this review and share your experience....
Read moreKeeping clients informed about the progress of their project is so important and it's great to hear that your Building Co-Ordinator has delivered on this important aspect of service. We will be sure to commend her on this. All the best for the construction phase! We cannot wait to hand you the keys to your home! Kind Regards, Porter DavisThe reviewer stated that an incentive was offered for this review
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I am writing this review after waiting for almost 2 years after moving in and still waiting to get the defects fixed. There are still Blue Tapes on various spots identified as defects but no resolution. we understand that there were lockdowns due to pandemic but 2 YEARS !!! to fix defects. If they are still building new homes then why cant they fix defects. Cheap paintwork , chipped off doors and wrong paint colour to internal doors just to name a few. The only good part is the sales as they promise you all the dreams and treat as if we are lu...
Read morecky that we have chosen porter davis to build our home. After paying premium price for the build compared to other builders, the workmanship of the paint guys , Tilers and few of the other trades make you think that was it really worth it. we tried to reach out to their new homes team several times but everytime they have a different excuse and from last 3 months the excuse is that they will get back to us and they give the same reply shamelessly every week but never get back as well not to mention that we have to explain the defects and our situation to them every time and they keep passing us to a different customer rep everytime. we will not recommend anyone to go ahead and build with porter davis and pay premium prices for the defects which are never fixed. we are currently looking into our options of going to VCAT as we have given enough time to them and its time now to take it further.Hello Sunakshi
We are very sorry to read about your situation and want to help resolve these problems.
...
We have moved in the new house last May and soon found out few problems, tried to contact them and submitted the service claims on their home service protal on 10/21, the problems still not solved after 7 months , and they did not even respond my email now . My range hood stop working at first month (less than 10 time of use) , and I have 2 doors can not be closed properly
Hello Zoey
We are very sorry to hear you are experiencing these problems and would like to help....
Read moreRather than respond here, for privacy can you kindly email your details and build number to Product.Review@porterdavis.com.au and we will then be able to follow up? Kind Regards, Porter DavisWe have had the most incredible experience of Porter Davis as a whole and also of our building coordinator [Name Removed] who has been the most helpful, organised, cheerful support we could hope for. The experience can be quite overwhelming in terms of what needs to be done and the amount of documents that and processes you need to go through and confirm, however, [Name Removed] has made sure that we have everything explained and nothing is too much trouble. She is always available, comes back to us so quickly and if there have been any concern...
Read mores she has sorted them out quickly, efficiently and without any pressure or worries. We have felt like she is our hand holding support throughout and its given us great confidence that we made the right decision to build with Porter Davis. After we signed all of the original documents and plans we have been lucky enough to have [Name Removed] as our confident to help us further with the process and also makes us feel like we have someone controlling everything and updating us with what we need to do and when, which really takes the pressure and worry off. She has such an incredible 'can do' positive attitude to everything, and my crazy questions and requests have never phased her, she has always been so happy to help, and we are incredibly grateful to Jessie for the ease we are feeling throughout what could be a tricky overwhelming process if you don't have the right people supporting you. Thank you [Name Removed] !Hi Emily
Thank you so much for going to the effort to share your experience with Porter Davis....
Read more The process of building a new home is not to be underestimated. We pride ourselves on having the best team in the industry at being able to help navigate our clients through what is a long and often challenging journey. Reading your comments is very encouraging for the team as they put enormous focus on each an every client to support and help at every stage of the build. We will be sure to commend them for the care and service they have provided. Again, thank you for this fantastic review and we cannot wait to hand you the keys to your beautiful home. Kind Regards, Porter DavisQuestions & Answers
Hi PD Team,
Can someone please tell me the exact name of carpet when they order from FlooringXtra. I am trying to order a sample but unfortunately can’t the it as the website has completely different name. We have chosen “Cut Pile Palandri Steel 2142 PET” at our WOS.
Flooringxtra people suggested PD has internal names and we need to ask PD for exact name they use when ordering.
Regards
Hi,
Can you tell me the names of exterior render colors for Rochedale 33 in Orana estate, Clyde North?
Thanks
My wife and I have just paid our 2K (non-refundable) deposit after sales quotation and waiting to go into tender appointment - our sales guy seemed nice enough, we asked him several times that we wanted a quote that is as close to what we would expect at tender as we are already stretched with budget - assured as that final tender quote shouldn't go over 6K - 7K... QUESTION - Has anyone had any nasty surprises at tender where final price has been ridiculously over the initial sales quote?
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Hello Yohan
We very much appreciate you taking the time to post this honest review....
Read moreThe team take their role in bringing your home to life seriously and so to get a commendation from our clients, means a lot. In our quest to continually get better at what we do, we will be sure to pass on all your feedback, both constructive and positive. All the best with the rest of your build. It's a very exciting project and the team take great pride in helping our clients through it. Kind Regards, Porter Davis