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Precise Plumbing & Electrical - Plumbers

Precise Plumbing & Electrical - Plumbers

 Verified
Precise Plumbing & Electrical - Plumbers
4.7

46 reviews

Positive vs Negative
94%6%
Customer Service
4.8
Timeliness
4.8
Job Satisfaction ?
4.7
Rates and Fees
4.5
5 Johanna  · George did an excellent job on unblocking my drains. On time, efficient and extremely polite and professional in every way.
5 Robert L.  · Prompt, efficent and courteous – Prompt, efficient service, great communication so full marks to Alex and Clayton. Strongly recommended.
5 Trish  · Excellent work! – Mitchell was pleasant, polite, efficent and informative, fixing a relatively simple dripping tap with great care. Thank you very much.
5 Jennifer V.  · Great customer service – Prompt, professional customer service, and great workmanship. Would highly recommend Josh and use this company again. Jennifer
5 Lyn  · Excellent Service – Clayton was very attentive, explaining every detail of the job & was determined to fix the problem
5 William P.  · well done – Brad W relaced the inner workings of two toilets with a minimum of fuss they are now better when originally installed 5 years ago
Ben
Ben
  Plumbers
Customer Service
Job Satisfaction
Rates and Fees

I've left with issues that I didn't have in the beginning. They blame the old product. I've called another plumber to fix their stuff up. Problem solved. The plumber that fix their stuff up describe precise as amateur. He even showed me what they've done and how to fix the issue. Take your business to someone that can actually do it right the… Read more

first time. To be fair, they've refunded me under half of what they charge and happy to left me with an issues. I won't be using them again. I'll be better off doing it myself.

Bon
Bon4 posts
  Plumbers

I cannot thank Justin and his assistant Cameron enough, for their professional, friendly, methodical and efficient manner when installing new plumbing to house a new hot water service. It was a complicated installation which they made look easy. Then along came Campbell the Electrician to make the connections, and was just as friendly and… Read more

skillful as his co-workers. I thank Precise Plumbing for employing such respectful and competent employees, and have no hesitation in recommending their services. I will be back when I again need help. Bonnie

Tracey
Tracey5 posts
  Plumbers

Recently Pricise plumbing put in a new so called condensation pump for my Air conditioner, Precise reduced the price and came across as trust worthy . The Condensation pump blows out warm air and makes a noise when turned off. I have explained this to Mark Watson his reply was that he wants $500 to replace the faulty product , I have a 1 year… Read more

warranty guarantee that doesn't mean anything to this company . Avoid this rip off company as you will lose your money.invioce 320214 $700 .

Reviews with attachments

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Alan N.
Alan N.SA
  Plumbers

Great service, reasonable cost. Good customer service. Give the man praise – As we expect now, Brad from PPE turned up on time and effectively diagnosed the problem. He then resolved it effectively and professionally, but he also found another issue which he was willing and able to resolve in an acceptable time frame and at a reasonable cost. We would certainly recommend Brad and the PPE team for anyone who has a plumbing or electrical problem. Alan Nankervis

Recent reviews

Margaret C.
Margaret C.SA
  Plumbers

Very happy with the plumbing work done by Brock. He was on time with the correct parts. I found Brock to be very professional, friendly & respectful. Great job done.

Bonnie
BonnieSA7 posts
  Verified Plumbers

Honest plumbers who no what there doing – After having 3 plumbers coming out to see why my water was going hot and cold the 3rd one told me to remove washer in taps. After a couple of months I still had the same issue. Again I was forced to call another which was these guys. This plumber was so efficient he had equipment that tested my gas water heater and he found it was too high. It… Read more

was fixed within 30min at a price compatible to the others that charged me for doing nothing. I recommend this company highly. **** what ever you do do not go to Metropolitan plumbing my son just got ripped off by them. 100% Use Precise plumbing and electrical

Shirley
Shirley2 posts
  Plumbers

Absolutely Happy – I was very happy from the person came to give us a quote ,right advised and gave us a reasonable price. Martin came to installed the unit. His work is nice and neat plus thoroughly done. Very good service.

Leslie T.
Leslie T.SA
  Plumbers

Excellent service and quality control – Always have excellent service from Brock and his team. Impressed with the quality control and follow up to ensure customer satisfaction. Recent attendance by Matt to complete a repair to the highest standard. Matt was prompt, efficient, thorough and left the site clean. Particularly like to commend his communication skills, knowledge and complete lack of patronizing attitude! Friendly and informative, nothing was a problem.

Shaun
Shaun
  Plumbers

Alex went above and beyond, I'm a very happy customer! – Had some blocked storm water drains, called Precise and they arranged next day service. After agreeing to the quote and scope of work, Alex found further problems with our drainage that he proceeded to investigate and fix. At the end of the day he's located some drainage sumps in our gardens that we never would have found and cleared them for us.… Read more

He also replaced the pavers that wasn't part of the contract. Needless to say we are very happy and will continue to use Precise for our plumbing needs.

John Bogich
John Bogich
  Plumbers

Plumbing for shower tap replacement – Clayton was very professional and honest in his assessment and advice. Very clean neat and tidy. For the first time I did not have to clean up after a Tradesman Would recommend Precise and Clayton in particular. Good fast effective professional service, thank you. John

Peter
Peter3 posts
  Plumbers

Great Job – This was an all day job replacing an in roof hot water system in a 2 storey townhouse with an outside system on the ground with some difficult aspects. The plumbers arrived at 830 am and installed the system. Latter in the day their electricians arrived to finish the electrical part. The workers were thorough, testing each aspect, tidied up completely and finally left at around 4.00 pm. Show details

Kev and Wendy
Kev and WendySouth Australia11 posts
  Plumbers

Plumbing problem fixed – Rang precise for a quote on a blocked sewer Brock came out and explained everything to us with what they would do and the cost the job was finished in quick time by Brad who also explained what he had done very good service and friendly people

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Benjamin
BenjaminSA2 posts
  Fair Incentive Plumbers

Fantastic service.......Again – Great company and great service.Justin listened to my problem and went through everything with me. Better still he fixed everything for me.Everyone I have dealt with from this company has gone out of there way to help me. Great prices also.

David Rowe
David RoweSA
  Plumbers

Your Service man – Martin called me 15 minutes prior and arrived on time. Extremely Efficient, Professional, Friendly, and a GREAT representative of your company.

just_toffster
just_toffsterSA10 posts
  Plumbers

Significant plumbing issue - SORTED – We had a significant plumbing issue i.e. all our sinks and toilets were blocked or wouldn't flush which of course all kicked off later in the evening. I rang/emailed a number of plumbing businesses and left msgs in the hope someone could come out in the morning. Precise rang first thing in the morning to say they could have someone there to look… Read more

at the issue between 10-1pm with ZERO call out fee. So I locked it in! Alex rang at 8.45am to say he was available to come round at 9.30am. Awesome. He arrived well presented and on the dot.

We went through the issues and he said 1st thing we need to do is check your sewer inspection point to make sure there isn't a block. I had no idea where it was but Alex did as he'd already done a check on my property and knew exactly where to go. Sure enough the inspection sewer was blocked. He then checked the main sewer line which was also blocked. He advised that this was an SA Water issue and they would need to fix the block within 12 hours. What do I need to do next? Nothing as Alex called SA Water and completed the required paperwork for me to get the whole thing rolling. He also provided a detailed quote to check my plumbing should there be any further issues but he advised that things usually correct themselves once SA Water fix the blocked main sewer line.

Everything got sorted that day and Alex sent a sms to check that everything was OK as SA Water had closed the job.

Outstanding service from start to finish especially as they didn't really need them to fix anything. I won't hesitate in using Precise Plumbing and Electrical should I need them in the future!

Thank you so much

Jim B.
Jim B.
  Plumbers

Fair and Efficient – Had a plumbing issue, they quoted half of what others quoted and refunded previous work they had done as it hadn't fixed the issue (not their fault). The plumber was really understanding and professional and they had the whole job done in a couple of days. Since then, no issues. Highly recommend them

John
JohnSA
  Plumbers

Excellence – We have had a complete En-Suite and partial Laundry upgrade. Steve and his Team were highly professional in the approach taken and we could not be happier with the quality of the work done. We were kept informed step by step and although the job took longer than originally contracted it was circumstances beyond Precise's control that caused the delays.

Jaz D.
Jaz D.SA
  Plumbers

Very efficient and professional – Came out to fix our problem fast. Replaced our broken hot water system that day as it was the beginning of a long weekend and they knew it was urgent and got the job done promptly without any problems or inconvenience. Would highly recommend. Thank you Clayton! And Clay for the electrical work done by precise as well.

hpapendieck
hpapendieckSA
  Plumbers

A job well done – We were very pleased with the replacement of our drain pipe! Riki and Luke worked efficiently and quickly, completing the job by the end of the day. They ensured that the area was safe and cleaned up, shifting pot plants and furniture and replacing tiles for safe entry and exit. Justin planned and organised the job very efficiently. Thank you to a great team!

Kevin francis
Kevin francis
  Fair Incentive Plumbers

Installation of plumbing for water ice fridge – Excellent work from Chris van he was very good with his excellent work and a great person I would give him 10 out of 10 for his work fantastic work precise plumbing

Jayjay
Jayjay23 posts
  Plumbers

Plumbing & Electrical Home Safety Inspection, - VIP service received from Scott P – I had a Home Safety Inspection with Scott P. He was very thorough, efficient, accurate and professional. He went through everything and explained what was required. He informed me of the issues that needed attention. The water pressure was way too high, so I needed a Boundary Valve next to my water meter. He made me feel like a valued… Read more

customer. Thank you for your outstanding service It is very much appreciated. I will tell all of my family and friends about the VIP service I received.

Plumbers

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Fi B.
Fi B.SA
  Plumbers

Excellent prompt helpful service – We had an emergency plumbing issue, precise plumbing & electrical had plumber, Clayton, out to us super fast. Clayton provided fantastic service, he was so helpful and polite, and very professional.

Clare
Clare
  Fair Incentive Plumbers

Excellent service – I was very impressed with Brock. He was friendly, professional and did the job quickly and efficiently. I was also very happy with the cost. I have no hesitation in recommending Precise Plumbing to all my friends

Edmonster71
Edmonster71SA
  Plumbers

Sensational Customer Service and Knowledge! – Brilliant service from booking through to completion! Brock knew exactly what our blocked shower issue was before he even got the tools out! When Justin came to complete the job he was extremely efficient and explained each step of the process and did a fantastic job cleaning up. Both Brock and Justin also spent a great deal of time giving advice… Read more

and sharing ideas for some future projects. As a customer I felt valued, assured and informed. Great job by this team!

Jean
JeanSA
  Plumbers

Excellent service – Clayton rang to let me know he was on his way and would be here in half an hour. He arrived on time, and installed my under sink water filter efficiently and professionally. He was friendly and honest, and also helped me with a couple of other issues,for which I was very grateful. Previous to completing the job he had spent some considerable time discussing my situation. I would definitely recommend Precise Plumbing and Electrical.

Wendy
Wendy
  Plumbers

Great work again – As a 'member', I've used Precise Plumbing and Electrical services over some years now and again today. Excellent office service for the booking, followed by prompt turn up by Clayton the plumber. Good advice that thinks outside the box of the job requested, a quality, time efficient job for reasonable costs. I also appreciate the extra things the… Read more ·  1

guys do too, such as remove old equipment or fixtures, tidy the space, ensure the heritage floors not scuffed or dirtied. Always a pleasant customer experience on all fronts. Thank you all.

kazza89
kazza89SA8 posts
  Plumbers

friendly honest plumber – We had Brock come out to our house to fix our bathroom drain that was running slow and making a gurgling sound. It was fixed promptly at a great price. Highly recommend using precise plumbing you won't be disappointed. We won't hesitate to use them next time. Show reply

eddypi
eddypi4 posts
  Plumbers

Bad water hammer problem after new hot water system installed – In 2015 we bought a house and soon after hot water system stop working. Contacted Precise Pluming & Electrical (PPE) and a consultant told us that our replacement options are new solar/heatpump or same type gravity hot water systems. As solar/heatpump systems were too expensive we went with gravity unit. After installation we were unable to mixed… Read more

water to be warm. Plus each time toilet flashes or mixer closed we had a noisy water hammer. Complained to PPE and plumber come to the house to check. Plumber said that we have very high cold water pressure in the house which is a reason for water hammer and inability to get water warm. He also, said that we should went for electrical hot water system instead of gravity one, and now we need to install inline pump to address low hot water pressure. Our argument were that before we did not have water hammer or mixing issue. None of argument worked with PPE. End up installing inline pump at an additional cost. PPS rejected to address water hammer as we cannot prove it their fault. Now every time we used toilet or mixer tap and hearing loud bang swear at ourselves for selectin PPS. Just posted this review due to last month received a letter from them with offer to service our water system. Certainly ignored it, but received follow up call from the office as well. Very bad business practices and incompetent advice haunting us every time we use the water in the house.

Christopher J
Christopher J
  Plumbers

Found and fixed a gremlin – Clayton was on time and fixed the problem cleaned up and explained his bill very good service today

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