Provincial Homes

Currently building the Woollahra and house will be at lockup by Christmas. Everyone has been extremely efficient and professional to work with. Our sales consultant Alex had great ideas to help us with modifying the plans, Sharon our contract manager ensured our contract signing went smoothly and can’t speak highly enough of Vicky our colours… Read more

consultant who went above and beyond organising quotes for our selections. We receive regular email updates from Angela with what’s happening at our site and our site supervisor Terry is very accommodating with site inspections and responding to any questions we have. Extremely happy with Provincial Homes

Only one month left until construction begins — we’re truly excited! A special thanks to our Sales Manager, George. From the very beginning, we’ve asked countless questions and made many changes along the way. George has always been patient, professional, and efficient in addressing every single issue, which led to a final plan we’re truly happy… Read more

with.

Of course, none of this would have been possible without the strong support of the office team — Darryl (Director), Sharon (Contracts and Customer Experience Manager), Vicky (Colour Consultant), Adam (Operations and Digital Marketing Manager), and Angela (Administration/Construction Team). Each of them has worked efficiently to keep everything moving smoothly, while patiently guiding and assisting us throughout the process.

We’re genuinely grateful for everyone’s support and are so glad we chose Provincial Homes. We’re confident and looking forward to the upcoming construction phase!

“Exceptional Home Building Experience with Provincial Homes” – Our journey with Provincial Homes has been nothing short of exceptional, thanks to the dedicated and professional team that guided us through every stage of the process. From initial consultations to post-handover care, each team member played a vital role in ensuring a smooth and enjoyable experience. Pilar Riveros (Sales & Design Consultant) –… Read more

Pilar was fantastic in helping us bring our vision to life. Her extensive knowledge and attention to detail made the design process enjoyable and stress-free. She provided expert advice while respecting our preferences, ensuring that our home was both stylish and practical.

Sharon Tona (Contracts and Customer Experience Manager) – Sharon was a true professional, making sure all paperwork and contracts were handled efficiently. She kept us well-informed, making the entire administrative process seamless. Her excellent communication and proactive approach gave us confidence every step of the way.

Vicky Heighway (Colour Consultant) – Vicky was an absolute pleasure to work with. Her eye for detail and design expertise made selecting colors and finishes an enjoyable experience. She provided valuable insights, helping us create a cohesive and timeless interior that perfectly suits our style.

Stephen Oliver & Jack Panozzo (Site Supervisors) – Stephen and Jack were fantastic in overseeing the build. They ensured that construction stayed on schedule while maintaining high-quality workmanship. Their professionalism, transparency, and willingness to address any questions or concerns made the entire process smooth and worry-free.

Vicky-Sue Multimer & Troy Paton (Maintenance Team) – Even after the handover, the support from Provincial Homes remained top-notch. Vicky-Sue and Troy were prompt and efficient in addressing any maintenance issues, showing a genuine commitment to ensuring our home was perfect.

Overall, Provincial Homes exceeded our expectations in every way. Their attention to detail, commitment to quality, and outstanding customer service made our home-building experience an enjoyable and rewarding one. We highly recommend them to anyone looking for a reliable and professional builder!

New Build Home and Granny Flat – We have just completed our build with Provincial Homes and we are happy with the finished home. Our site foreman Steve Oliver was a standout above all others at Provincial when it came to customer service and support. He kept us informed on the progress of our build and did his best at all times to ensure we got a quality product when the keys… Read more

were handed over. Although there are some aspects of the finish on the home that could of been completed to a better standard the end result is what I would expect for the home building market, especially so considering the constraints on our build over the last 71 weeks due to Covid phase ii, rain and a scarcity of good tradesmen in the domestic home building industry. Steve did a great job in managing this, keeping trades on site as best he could and responding to our queries. The build has gone over program by some 19 weeks but taking into account weather as and lack of trades over the last 36 mths it is understandable, however I was disappointed it took over 6 months to obtain CDC approval once our HIA contract had been signed. I would also say that I found it hard to talk to people at head office when I asked for progress updates on the build and on two occasions found it necessary to escalate in order to have a response to my query. It shouldn't be that way and it is one area that Provincial could improve on. Clients are after all what keeps the whole business spinning around. In Summary. You will get a solid well built home if you chose Provincial, the quality and finish is there to a level that will keep 90% of customers happy but you may have to push out your expectations around customer service response times from head office once that HIA contract is signed. Ask for Steve as your foreman and your more than halfway there to a good build.

Simply happy and impressed! – This review is to acknowledge the fantastic support my family and I received during the whole process with Alex from the Sales Office for the pre-construction phase of our journey. We have now finally signed contracts and made the deposit, all thanks to AS Alex (and later George also) for really taking time and patience to explain and work… Read more

everything out with us, guiding us, checking on us to make sure we're ok, and more importantly, listening to us to help us build our dream home. Even our lengthy meetings became a pleasure to be in because we were made very comfortable and made us feel we are not just business customers, but also as people with a dream to build BUt needs a lot of help to achieve it. Alex was always honest and upfront, and very transparent which were important to us. This is why we were convinced having Alex with us was a very good decision. Well done and a big thank you Alex (and George and the whole Provincial Homes staff who continue to help us in every step). Looking forward to the finish line with you guys!

Our experience with Provincial Homes has been fantastic so far! We're in the process of building a duplex, and everything is running smoothly. Alex has been incredibly helpful every step of the way, ensuring everything is well-organized and stress-free. We truly appreciate the support and professionalism! Show details ·  1

Comfort and ease – Comfort and ease are the two words that come to mind when I think of the process of getting from first visiting home world to signing our detailed floor plans for our dream duplex home. We could not have achieved this without Alex. Alex made this process so much easier than we had first anticipated and I cannot thank him enough. The level of… Read more ·  1

detail and thought including many of his own suggestions that Alex put into every variation of the floor plans until we achieved our dream home is remarkable. I have no hesitation with recommending Alex and Provincial Homes to anyone looking at building their new dream home :)

Great pre construction experience – currently in pre construction stage, thanks for Alex, the Sales & Design Consultant, he has extensive knowledge of design and construction. he visited us to explain the construction layout very attention to details and helpful suggestions , he helped us through to get required documents etc. so far its a smooth journey into our selection of exterior colors, hope everything goes well and kick start out build. Show details

Unhelpful and just pathetic – Pathetic customer service. All I wanted was a brick colour on a house they are currently building. I called the number on the website. Was told to call head office. I got head office's number and called them only to be told to call sales. Got sales number only to be told to call head office. What a great company?! Can't even give me a brick colour… Read more

of a house they are currently building. I'm glad I haven't signed any paperwork and will definitely not be using them.

Disillusioned clients – We built the Waverley 36 and love our new home, [names removed] were amazing during pre construction and we loved working with them. Unfortunately the build didn’t go smoothly, the house was left unlocked despite our numerous complaints, among other things. That being said we are now in the maintenance stage, handover was July 2019, and we… Read more

submitted our sheet August 2019. We have had a small chip in our ceaserstone repaired (January) and some chips in the gyprock spackeled, (December) some paint spots removed and a couple of small things repaired by supervisor (October). We have floor skirting coming off, and a wall in the kitchen is curved. We have mentioned about a loose bannister and sharp join at a corner in the sliding doors which we feel is dangerous, among other problems. During the rain we had a leak in the ceiling of the garage and water coming in the edge of the ceiling in the garage as well, and water coming in the laundry. We sent pics, email and messages, supervisor came out Tuesday and we had to work so our neighbour let him in. We have heard nothing since except not to use the lights in the garage. We are concerned that if we have more rain how much damage can the ceiling take, and what about the electrical as the water’s come in near the lights. Today I waited for the painter who rang nearly 2 weeks ago to make an appointment to come out, no one turned up and despite messaging the supervisor to ask for a number to ring them, his reply was “ok”, no phone number sent to me. We don’t have have a big list so don’t understand the problem with getting something done. We are very disappointed in the handling of these problems. All we want is these problems repaired properly.

Great – We are now at the half way mark of our project and so far it has been a great experience with the backend office team, sales (George) and our PM (Stephen). Show details

Great staff very helpful and considerate – Great customer service and staff, especially Alex Siasat. He is amazing and very supportive and informative. He introduced the house thoroughly. He had accommodated our requirements patiently during design phase and guided us through the whole procedure. Our questions were answered promptly and he always found a solution for us. He is honest and… Read more

thinks for us and we are happy to work with him. We look forward to the building phase, and I trust Provincial Homes can exhibit same professionalism during building.

Knockdown and Rebuild – These 5 stars are solely for our site manager Steve Oliver. Steve was an absolute legend and really helped us out with our build - I don't think the house would have been finished without him! Steve kept me updated every step of the way and went out of his way to accommodate any requests I had. He also took the time to explain any delays we had… Read more

and the reasons behind them, which were mostly out of his control. We are very happy with our new house and there isn't a person in the neighbourhood who doesn't stop to have a look. Cheers.

Provincial Homes- Steve our Supervisor – Steve has exemplified exceptional supervision throughout our build, consistently going above and beyond expectations at every stage. His meticulous attention to detail, constant availability, and deep understanding of the industry ensured that our project adhered to best practices, mitigating any potential errors in construction. Additionally, his… Read more

affable, humorous, and supportive demeanor made the entire experience thoroughly enjoyable. Based solely on Steve's exemplary work ethic, professionalism, and the positive experience he facilitated, we wholeheartedly recommend Provincial Homes to our family and friends. Steve's presence as a dedicated employee, promptly addressing and resolving any issues that arose, truly underscores the invaluable asset he is to the company.

So happy with Provincial Homes and Alex in particular – The staff is extremely knowledgeable and helpful, it is a delight to work with them. Special mention to Alex Siasat, who went above and beyond to make our experience a great one. The quality of service was truly exceptional,. I would recommend Provincial Homes to anyone. Show details

Provincial Homes Builder Review – Writing the review just to share that Alex Is a great person to work with and had help me and my family to understand the process of building a new home. We are very excited to see it come into action in a year time. All Provincial homes staff are really great to work with and help me in every step of the prebuild. I will update this review in the future with the progress of the house. Thank you again the team at provincial homes and Alex. Show details

Building our dream house – We worked with Alex Siasat on the design of our 2 story house. He led me through each step, really listened to what I was looking for, and sent me ideas that were better than I imagined. I have already referred several friends and will absolutely be using Provincial Homes and Alex for more projects. Show details

Service has been great! Can't wait for the build – Alex has been amazing with our pre-build conversations and pre-tender negotiations. Whilst sharing he's wealth of building experience with us, we've found he's insights valuable in particular as we are first time knock down rebuilders. I've recommended Alex to friends I know who are looking to knock down and rebuild also, as he has an innate… Read more

ability to make what is a complicated process very easy to understand.

We're really looking forward to the next part of the process with Provincial Homes (which includes submissions, approvals, selections etc) before we push forward with the build process.

Overall having dealt with another building company; my husband and I have found Provincial Homes to be professional, knowledgeable and the service thus far has been outstanding.

Wonderful to deal with, straight up and flexible people – The process dealing with Adam at Provincial has been an absolute joy. While we initially approached Adam and the team for a totally different project, we’ve just signed our tender for building a double storey home and granny flat in southwest Sydney. Adam has been completely transparent with us about the site costs given our unique block and… Read more

worked with us to come to a reasonable price and great design. Looking forward to pressing ahead with council and getting the build going.

Thanks guys!

Amazing Service, Flexibility and Professionalism!! – As small developers we approached Provincial Homes (after a previous builder pulled out of the duplex market) to build a duplex with "house-like" proportions. From our first contact with our salesperson Adam Barake, right through to completion of our plans and tender we have been utterly impressed. We are building the Sandringham 59 2+2 Combo… Read more

and have altered the plans quite significantly to suit the large block size and our target luxury client. Every change has come back very quickly, all questions thoroughly dealt with and explained, and Adam's "can do" attitude has been exceptional. He is an absolute asset to Provincial Homes. We are almost at DA lodgement stage and are looking forward to working with our Customer Service representative Sharon Tonna through to completion or our project. I must also add that every phone call to Angela in reception or the other Angela in Colours has also been a pleasure. It is so rare now for organisations to answer calls promptly, for people to be available and actually speak to you without hesitation. Whatever the formula, it's working!!! Very happy so far with our Provincial Homes journey. Mary and Peter

Above and Beyond Service and Advice – My husband and I are in the pre-build stage and waiting for DA with council. I have been working with Adam Barake on the plan as we had to have an off the plan design. As the size and shape of our block is somewhat interesting it has taken a bit of work to meet compliance and get the build we wanted. We are building a duplex. Adam has worked… Read more

tirelessly with me over a number of months on getting this just right. He has been understanding, considerate and engaging through the process. He never once made me feel as if I was taking too much of his time. We have received our colour pack which is really exciting and Adam is still there to answer my on going questions. I feel very lucky to have found Provincial homes and look forward to the next stage of the process. We will keep you posted. Jen and Paul Borlase

Brilliant Customer Service, Support and Knowledge! – Currently we are at the pre-construction stage of our project and seeking DA approval. We are very excited with moving to the construction phase soon. Our experience of Provincial Homes and Adam Barake in particular has been very positive. In my experience Adam has significantly gone above and beyond my expectations of what I would define as good… Read more

customer service and proven to be knowledgeable in helping us define our designs and get our plans to council. He has always been at hand to address any questions or clarifications that we have had, and continuously maintained an excellent communication channel with us. In my opinion he is a credit to Provincial Homes and through his authentic and transparent approach he has instilled a lot of confidence in us that we and Provincial are working towards achieving excellent outcomes with our home build. To be honest the whole team has been very good in helping to move our project along and ensuring we are completely satisfied with our designs.

Noting that this is our second build, our experience with Provincial and the team has been very promising, and we look forward to the next phase of our home build project. Kudos to Adam and the Provincial Homes Team!

Build with Provincial Homes was our best decision – We are so excited to have the keys of our dream home handed over to us in April 2022 from Provincial Homes. We are very happy with the quality of both external construction and internal finish. Provincial team delivered to us what is promised. I would especially want to thank Sharon Tonna, contracts and customer experience manager of Provincial… Read more ·  1

Homes. Sharon is friendly and professional. She is always approachable when we have questions. She took time to provide us to-do-list at different stages, and she helped us greatly by writing to the council to successfully removed a condition that is not applicable to our build. Our gratitude also goes to Terry Doyle Construction supervisor of Provincial Homes. Terry kept us informed of work schedules and stages. At the site visit, he took time to show us details and explained to us in simple terms. Terry has a sharp eye for detail and his high standard to quality was much appreciated. Terry is a busy man, however, he is very approachable to us, he attended any of our issues/requests in a timely manner. Our landscaping has progressed well. We are looking forward to moving into our new home soon. We are most grateful to Provincial Homes team for helping us reach our dream.

Off to a Perfect Start at the Pre-Construction – Our experience with Provincial Homes has been incredible. This is our first home and we have felt fully supported at the early stage of the process. Adam's communication has been clear throughout the design process. His professionalism advice and responses were amazingly quick which provided a stress free process even with our complex block to… Read more

build on. Thank you Provincial Homes, my wife and myself are really looking forward to the next stage and hopes to see our dream house soon.

Great services and very flexible floor plan – Adam from Provincial Homes provide great customer services, he is really good at respond to our questions and provide recommendations. I compare tenders with 3 other builders, Provincial Homes's tender provides a lot more inclusions in reasonable price. Their free tender process is lot quicker than another builder I paid for tender which I wait… Read more

for 4 weeks to get the initial quote. You can make a lot of different changes on the floor plan which most of other project builders can't do. If you looking for a builder with flexible floor plan and reasonable price, I suggest you to contact Adam for a chat.

Perfect start to our knockdown rebuild – This is our first ever knockdown rebuild and I am so thankful that we have chosen Provincial Homes to go on the journey with us. Initially I had tried going with another builder and had paid for the survey (AHD) report. I eagerly anticipated their response and after almost a month I gave them a call to only then find out they have declined to… Read more

build on our block as it was too narrow and would be difficult for trucks to access.

Dishearten I was contemplating an extension/addition (the norm in our area) but really preferred to build new and that’s when I decided to give Provincial Homes at Box Hill a call.

Adam answered and I was amazed by this gentlemen, he didn’t give me the run around or I will call you back. He was straight to the point and direct, asked me to choose what design I wanted and to list what I wanted to modify. Within 3-4 days Adam had already prepared our tender, we are super impressed with his professionalism and momentum. I can’t thank Adam enough for making this initial process so smooth.

No questions were too silly nor was no request too hard to accommodate. As Adam puts it “Nothing is too hard for Provincial Homes”. They have redrawn the plans to suit us on several occasions.

Being novices and our first home build we did have moments of being overwhelmed and confused, but Adam was always there to offer his advice and wisdom to help us choose what is best for our build.

The process so far has been seamless and we feel we are in safe hands.

Will definitely update as we go along.

Once again a big thank you to Adam and the team at Provincial Homes.

H. TANG & A. CHAN

When 5 Stars are not enough!!!! – If you have read my previous review, you would know that this is our second time with Provincial and now we have received hand over of our Shellbourne Design Home and are half way through our maintenance period. From getting onsite we had Stephen Oliver appointed as our site supervisor and he got us to Frame Stage, he is an awesome communicator… Read more ·  1

and has years of experience and his service is definitely worth 5 Stars.

From frame stage Jack Panozzo took over and wow..... I have not seen this level of service and dedication to his job ever. He is worth Infinity of Stars and what he does to go above and beyond is unbelievable. His communication skills are second to none, eye for detail, management of trades and overall understanding of what is required to be delivered in a build is exceptional.

From when Jack took over he had trades booked in day after day to keep the progress going, yes we where effected by the Covid-19 two week shut down of construction and trades not being allowed out of certain LGA's for a while etc, however Jack managed to source trades, materials and keep the process rolling straight from being allowed back on-site. His communication during this time is testament to his character, he had our interest at heart and did everything he could to make sure our home will be delivered on schedule.

Jack is a enormous asset to Provincial Homes and as they say often your building experience with a builder is as good as your site supervisor that you get. With Jack we could not be happier and like I said if there was an Infinity Star review Jack has definitely earned it.

Also to mention Sharon Tonna, she is the go to for anything during the build, always happy to take your call and follow up anything required in a very timely manner.

Angela at reception always answering the phone with a smile and will put you to whoever you need without hesitation.

As you can tell we have loved our experience second time around and if there is a another time we will be back to Provincial without hesitation.

They gave us a personalised service, where we always knew what was what and who was who, always there to answer questions and help with anything required. They are not a large scale builder where you get pushed from department to department and no one knows who you are or what you are after, Provincial really have their finger on the pulse and treat you like their number one customer.

Thank You Provincial for delivering our outstanding home

Ben and Daniela Lalic

A perfect new home – A big thank you to everyone at Provincial Homes, such a professional team. Matt and George at Box Hill for the tender, Sharon and Adam for all the paperwork, Vicky and Naz for the colours selection and a big thanks to our site supervisor Jack for the hard work. Thank you very much. Show details ·  1

Excellent service and help – The pre construction stage has been a pleasure. We have had so many ups and downs with council , LRS and the bank but the team at Provincial Homes always helped up and gave us the info we needed to pass on to the bank and the council to ensure this project doesn't stop. Sharon , George, Bas, Vicky, Naz, Matt and Adam have been our shining stars.… Read more ·  1

Thank you for all your work and efforts, we know it wasn't easy and we appreciate you making us feel so important every day. When you spend this much money you expect good service but we got beyond that. We cant wait to share our post construction review and hope it will be the same type of review :). Thank you again the team at Provincial.

This is a house that I can call a home – The journey is now complete. We fell in love with the Shelbourne 38 display at Emerald Hills and whilst we looked at just about every builder at every display village we kept coming back to the Shelbourne. we signed up for a custom design Shelbourne 36 which is actually closer to 38 square. some initial hiccups with council but construction began… Read more

late 2020 and in July 2021 we took possession of our new home in the last couple of weeks numerous passers by have stop and commented with words like Grand and Majestic and can we please have a look inside. the construction process was incredible if it's possible to give a 10 stars rating then Steve Oliver the site supervisor would certainly get 10 always approachable always professional always prompt and accessible 7 days a week. The build was as quoted and no hidden extras or surprises. everyone at provincial has been professional and approachable throughout the process and Sharon Tonna was exceptional with ensuring a smooth handover and planned the installation of all appliances within one to two days of handover for which we are grateful. i would thoroughly recommend provincial the proven professionals.

Perfect first home – Our house has turned out better than either of us expected. Seeing our house being built was amazing and a once in a lifetime opportunity for us. Provincial Homes made this process so easy for us and very patient with us eager first home owners. Our site supervisor was fantastic with his many many years experience in the field he was spot on with… Read more

everything and provided a top notch house to us as he only wanted to provide to best quality work and provided our house to us way ahead of schedule. Due to this we had minimal fixes when it came to inspection which was great. We are extremely happy with this company in their efforts and what they still continue to do for us even after hand over. The ladies in the office are so very helpful and patient. We look forward to many many years in our home and would 100%recommend this company as I would definitely build with them again.

Professional builder with keen eye on details – After going rounds with various builders we came across Matt & George from Provincial Homes at their Box Hill display center. After a few weeks of design updates to their Brookfield 34 and quotes we accepted their tender and started our journey with Provincial. We were first introduced to Sharon to get our formal contracts done followed by Adam… Read more

who helped with the council applications. Both of these important steps were done smoothly. Our colour and internal selection was managed by Vicky and we got lots of help and valuable advice from her to complete one of most tiring jobs in the process so far. We’ve also had some valuable inputs from Daryl who has got decades of industry experience.

The project is currently at its slab installation phase and Sharon is coordinating all the work. We had a small cultural ritual to complete during this stage and she made it hassle free.

We have been quite happy with Provincial so far and have recommended a couple of our friends who are also building with Provincial now. That tells how much trust we have in Provincial.

We would like to thank all the staff from Provincial who has helped us with the process so far and expect the build and handover process goes smoothly as per ’The Professional Way’ and quality workmanship which are the hallmark for Provincial Homes.