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Queensland Country Bank Branches

Queensland Country Bank Branches

4.8 from 87 reviews · View Statistics

Reviews

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    4.8 (77)
  • Customer Service
    4.8 (85)
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Lynn S.

Lynn S.North Queensland, QLD

Enjoyable experience

published

I think I have been with the bank about 10 maybe 11 years . The staff are very helpful and friendly and polite its a joy to do business with them

Customer Service
TopicGeneral Transactions
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Great people to deal with made to feel like a valued customer

published

I have been with the bank for quite some years now and have found the branch to reliable ,friendly and helpful . Have always felt like a valued customer. Experience feels more like a local business than the big banks

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Veronica H.

Veronica H.North Queensland, QLD

Queensland Country Bank

published

Have been banking with this bank forever- everything & everyone is always great & nothing is ever too much trouble no matter which branch you are at - service with a smile always!

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Michael J.

Michael J.North West, QLD

Great bank!

published

Been with this bank for approx 2 years. Super friendly, they know our names when we walk in. Very helpful and the they’re great with the kids!
Would recommend to anyone !

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David

DavidSouth East Queensland, QLD

Nothing short of brilliant

published

Only a short period but the difference between Qld County Bank and my previous financial institution is immeasurable with QCB out in front by a “ country” mile - great - Excellent - brilliant

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Lee H

Lee HNorth Queensland, QLD

Friendly and helpful staff

published

Have just switched over from CBA and to date have had nothing but helpful friendly staff that have helped us in our transition from the loan staff to bank staff. Have answered all our queries in a friendly and professional manner

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Heather

HeatherNorth West, QLD

first timer

published

Staff greeted me in a friendly manner.
They assisted me with my questions.
What they could not do straight away, they found out about and notified me.
They even gave me some suggestions.

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Dave

Dave Far North Queensland, QLD

Best service I have ever imagined

published

Bank manager went more than the extra mile to help me get my dream home
I am a new member and member of the ETU
Graham Bennett even went to photograph the land to dispute the value of the land because HV lines were visible in the far distance

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Single Dad

Single DadFar North Queensland, QLD

Great support and innovative products

published

I am a new customer and the service was efficient and friendly. I had done some research on the types of accounts that would help me budget better and Queensland Country Bank had the product that suited my needs. Staff were great at helping me set up.

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Yvonne Woolacott

Yvonne WoolacottDarling Downs, QLD

Very happy with the level of service.

published

All Staff are warm and very easy to deal with. Both Shane and Amanda went over and above to make sure we understood the process. It was very pleasant experience.

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TopicLoan Application
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Frances

FrancesCentral Queensland, QLD

Rockhampton Branch is the best

published

I have only been with the bank for a month, because of their attitude went and cancelled my existing acccounts at another bank and opened an account with Queensland Country Bank. So glad I did

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John Godfrey

John Godfrey South East Queensland, QLD

Great bank, the best to deal with and with!

published

I have been with QBC since about 1996 or '97 and they are the best people to deal with and l sincerely recommend the bank to everyone, they are terrific people to see and to deal with!
Cheers and kind regards to all, John Godfrey.

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Brooke

BrookeSouth East Queensland, QLD

Extremely satisfied customer

published

Just opened my account and they looked after me with everything I was wanting. Staff were extremely friendly and quick at there job. So happy with my change of bank!

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talltype

talltypeSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Would not be with any other Bank.

published

Been a member with QCCU/QCB for over 22 years. They are always there to advise, assist or help. The staff - I don't have words to complement them. Would not change for anything.

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Great Bank and was a great Credit Union.

published

My husband has been with the QCCU/QCB before it was known by these names way back in Mt Isa - 1981.
I've been with them for 26 years.
The bank is exceptionally reliable only issues that have arisen is the change in operating hours not being open late one night of the week or on Saturday has made it more difficult to get to a branch before it closes. My customer experience has been like dealing with friends.....like you would find at a small country town bank. :-)

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Des

DesNorth West, QLD

  • 2 reviews
  • 2 likes

Customer Service Champs

published

I've been a member since 2012 and can't fault the customer service as always friendly and professional. Online service, phone app and health insurance all great products. Staff are Qld Countrys best asset

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Great bank, Has been perfect for me.

published

Joined around 1979, The QCCU/QCB has been good to me financially and personally, I find the bank very helpful and friendly when I visit to do a transaction. I recommend this to everyone.

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Great service provided☺

published

8 years with qcb and i have always been very happy with the service that i receive and its a good bank to deal woth and bank with i like it very much

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Frank

FrankNorth Queensland, QLD

  • 2 reviews

Always Helpful

published

I have been a member since 1972 and have no complaints.Always fast and professional service whenever i visit a branch. On line service just as good except for weekends when external transfers dont happen until Tuesdays.

Customer Service
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TopicGeneral Transactions
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Great feeling to bank at QCCU

published

I feel when I go into the branch that I am valued as a customer . Staff always friendly and great service and I think the smart budget is a must have for everyone

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