Wonderful service no hidden costs and helpful. Definitely changing accounts to the smaller Queensland bank to help support our smaller branches. Rates were very comparable and fees were a low cost .
The 'A' team from Atherton
Trevor and the team at Atherton have been spot on. The willingness to provide the best they could was transparent and keen to secure our business - which they have by offering very competitive rates. Communication has been timely and informative resulting in a stress free experience.
Great products, more comms
Home loan rate is great! No issues with the loan. CX was good for the most part prompt replies except for when someone else took over my loan i wasn't contacted at all for who I needed to send documents to.
Above and beyond customer service
Customer service was excellent, any administrative errors were fixed without fuss and quickly. No hidden costs. Rate is competitive and follow up calls very productive. Local knowledge was extended to assist with a smooth application and legal assistance
Atherton - Grrrrrreat Team
Hamish, Trevor and the Atherton team were great and always help with a smith.
No unexpected costs
Very happy with rate
Hamish's follow up and additional help was priceless. Great personal touch. Always helpful.
Attractive and Helpful
Queensland Country is easy to deal with, customer service is excellent. What's on the paper is what you get.
We are really satisfied and happy of the whole process and now we are enjoying our forever place.
Very attractive Home Loan Rates
2.29% interest rate for investment home loan is fantastic. Helps to invest in property for retirement and be stress free for the duration of the 2 year fixed home loan rates.
Home Loan Process
The process of swapping from an existing lender to QLD Country was made simple by the straight forward, no nonsense application process and a loan manager that actually listened to what we wanted to achieve and worked with us for this. The loan and savings offset are exactly as we wanted and the phone app is very easy to use.
Makes finance matters easier.
We have only been with Queensland Country since we got our home loan which was roughly 3 months ago. They were amazing the whole way through the process. The customer service has been nothing but exceptional! Nicole handled our home loan and was quick to reply and no questions was ever hard enough. I cannot recommend Queensland Country enough.
Got a great rate, helpful staff and all with a smile.
3 years, Very reliable and yes the servise is exceptional particularly from Sharon Evans who made our recent property purchase A breeze and made the whole process stress free. Very professional so thankyou Queensland Country Bank.
Great staff, Very friendly people.
I applied for the home loan at the start of 2020 and the Lady there was very helpfull if getting everything done.
I will recommend the Country Bank to anyone who wants a more personal approach to to a bank.
They are all very friendly and happy to help.
I would love to thank them very much.
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