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Quality and Service
We have bought 3 beds (1 king and 2 double) from Bretts Bed and Futons’s (now Quokka Beds). We were so pleased when they arrived that we decided to buy 2 dressers from them as well!
This shop ticks everything on our checklist- solid wood construction (including jarrah slats) and minimal, bespoke design. However, what puts them above the rest is their excellent service, as we had issues with one of the dresser as the push drawers were faulty, but Brett and his team (special thank you to Anna for being very patient to us) did their best to solv...e the problem (even causing them to deliver and swap the dresser twice) to keep us happy with everything. We couldn’t be any happier with our purchase and would highly recommend Bretts- Quokka Beds for your bed and bedroom furniture!
Quality and Service
We have bought 3 beds (1 king and 2 double) from them. We were so pleased when they arrived that we decided to buy 2 dressers from them as well!
This shop ticks everything on our checklist- solid wood construction (including jarrah slats) and minimal, bespoke design. However, what puts them above the rest is their excellent service, as we had issues with one of the dresser as the push drawers were faulty, but Brett and his team (special thank you to Anna for being very patient to us) did their best to solve the problem (even causing them to deliver and swap the dresser twice) to keep us happy with everything.
We couldn’t be any happier with our purchase and would highly recommend Bretts for your bed and bedroom furniture!
- Verified customer
Bad Quality & Really Bad Service
Bed was not as pictured on the website and when I enquired, I found it wasn't made by them. Mattress we received was clearly made up of latex offcuts and the cover holding it all together broke after 2 weeks.
They failed to deliver on 6 separate occasions, after the third time they fired their receptionist because she couldn't understand that she needed to book deliveries (?!) but then the problem continued so I don't think the issue was the receptionist.
I would never purchase here again or recommend this place to anyone.
Last minute mattress purchase
Rocked up to buy mattress that I desperately needed that night. Down to earth service, spoilt for choice. Loaded it the car for me and I was away. So happy with my selection & proud of the investment!!
One notch above the rest
After using a Bretts Jarrah Queen bed for 15 years we went back to upgrade to King size. Could not have been happier. The bed is made of real Australian Marri and the headboard is stunning. It is a very simple modular design making it so easy to transport and putting it together was unbelievably simple. Built with 2 centre legs it is rock solid. The team at Bretts are friendly and helpful. They explained that if we wanted one of their fancier designs it would take up to 6 weeks but we were more than happy with their modular design (simple and c...lean looking) which they promised within 7 days and true to their word it was there looking beautiful and ready to go 7 days later. And after spending time looking around a number of other bedding stores, we were pleasantly surprised at how realistically priced Bretts beds were. If this is sounding like a sales speil, it really is because we were genuinly over-impressed at the whole experience and couldn't recommend this place more highly. Hope everyone enjoys the same great experience we did !!
Great bed, still great after 2 years
We wanted a good slated bed, made in Australia with beautiful australian wood that was practical, not just cosmetic. So many commercial companies make silly beds where you have to lift the mattress above a groove to slide the sheet in. BRETTS made the bed we wanted with beautiful marri. I have been using it for two years, I bought our son one too and he loves it. When we bought our bed, there was a four month wait. Brett’s told us up front how long it would be and that is what it was - honesty, quality, how rare is that?
I would whole heartedly support these people.
I purchased my latex mattress via email as I live a fair way from their store. I am really happy with the mattress - it is comfortable and I can see it being that way for many years. I wish they could put handles on them though as I am dreading ever having to shift it. I would recommend this store for service and quality natural/no chemical products.
Incredibly comfortable mattress
I bought a single cotton futon with foam core to lay on a tri-fold traditional wooden slat base that folds up into a chair. I have had many adult guests now sleep on this mattress, including my 90kg brother, and they have all found the mattress comfortable, easy sleeping. This is a high quality futon, absolutely good value for money.
Brett’s Beds and Futons provided excellent service and I recommend them to others.
Grateful every morning
Wonderful sales lady who knew her products ... wonderful shop ... wonderful price of bed base hand made and stained in low emissions/toxic stain ... choices of organic mattresses in different thicknesses ... delivered and installed personally too ... I wake up every morning so grateful knowing Im sleeping on a non toxic organic bed and base and had a good nights sleep ... so so grateful!
Even better than I expected
I ordered a double futon with mattress. We had the legs shortened to fit with the minimalist aesthetic of our home and lifestyle. It is perfect! The mattress is so comfortable and the bed looks amazing. The quality is outstanding; it all fits into place; no bolts needed. I am so happy with this purchase. It was even better than I expected.
Beautiful feature of our bedroom
We purchased a custom made king size marri bed from Brett's Futons, after being sadly disappointed at the lack of local timber used in bed frames from the major bed retailers. The bed frame is beautifully made and has a unique design with a central supporting beam and leg so it won't dip in the middle over time. Excellent value too, paid slightly less than the ugly ensemble bases. Would recommend this company to anyone.
Bought a full futon king bed with one king mattress and 1 queen mattress for my daughter from Bretts. So far the beds and mattresses are extremely comfortable. We did not buy the second queen bed as my aunt gave her 10 year old Bretts bed (which still feels new) for my daughter who just loves her bed. Only issue I have is the long wait time to get the bed from the time you place the order - but that is because demand is so high. Keep up the good work Bretts.
Top quality workmanship
The bed and bedside table I had made at Brett's was pure quality workmanship and I have no hesitation in recommending their business to anyone wanting the best. When requested the person delivering the bed put it together for me. They responded promptly to all my queries and accommodated small changes with no hesitation.
We discovered Brett after growing frustrated with what the mainstream market had to offer. Rather than make do, we were able to create a frame that satisfied all of our needs and desires, then Brett went to work to bring it to life. The result is flawless and we are beyond happy with it, and, Brett's high quality craftmanship.
Very satisfied with the bed and mattress,
I definitely recommend Brett’s Beds and Futon, I love the Jarrah bed head and am impressed with the workmanship. The mattress is also very comfortable. Thanks Brett and thanks for the great service.
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