Easy and straightforward
Called to add my puppy to my pre existing plan, everything was explained well, information given well. Have been with Real insurance for years, always great with claims, never had an issue at all.
2 dogs always perfect service
the policy is great for us. 5 to 6 days for the claim to be resolved.we have been with real insurance with 2 dogs for over 6 or 7 years. 1 of our dogs had extensive procedures done at the animal Hospital and died of cancer 4 days after the first visit cost well over $3600 they paid us 75% of this with in 24 hrs .
Ive been with real pet insurance for a few years now, whilst we have never had to make a claim on one of our policies (and hope it stays that way) we have made numerous claims on our other pet and have had all his claims paid out.
we have great peace of mind having the two policies for our fur babies, knowing its there should they require special vet treatments.
The funds were paid back within a couple days and the pet portal is easy to use and submit claims.
Super quick to recieve refunds
we have been with Real Pet Insurance for 8 years now.
We have never had any issues claiming with the policy.
The claims are really easy to submit and receiving the refund is very quick
Pet insurance gives us confidence in that pet care is affordable.
We have been using Real Pet insurance for some years now for our two dogs.
We always receive our insurance payment within a very short time after seeing the vet.
This gives us confidence that we can afford our pet care.
Must have for a pet owner who loves their animals
I have had Real Pet Insurance for my 2 dogs for over 3 years now. When ever I have had a claim it has been lodged and repaid within a few days.
Fast and fair
Ted, our Cavoodle, had an ear infection. Real insurance reimbursed 80% of the treatment costs and kept us informed of the progress of the claim. Very efficient. Great communication and prompt reimbursement. Very satisfied
Very happy with the results.
As time has progressed, one of our pets has required more attention and we have found Real Pet Insurance of great value and support. This has included reimbursements for surgery and medications that would have put a severe strain on our budget at the time.
One of our dogs passed away and we had to have our other dog checked out. The compassion shown towards us was lovely and the help was great. Helped make a sad process quick and easy.
this policy is terrible value, doesn't cover for anxiety disorder which Realpet state is a behavioural problem - which it is NOT. I've been paying for 8 years and I will cancel as soon as I can - which is not until the end of my year. also can't cancel when I want to!! misleading.
Perfect support and communication
Yes, I felt that real life pet insurance helped with my claim as soon as possible they were very easyto talk to. I have been with uses for 2 years thiono gncomi
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