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Our First Redink Home

Our first Redink Home
From day 1 our journey would not be an easy one but Tracy Millard our finance broker, has made one of our biggest dreams real thanks to her extremely vast knowledge in our case and patience :)

Our sales rep Warren Paull, who helped me with the design made us push this home to be just how we want it!
He’s also an awesome awesome guy and I wouldn’t ever build again unless he was involved!!

Meeting Nick the Brick layer on site as the bricks where delivered, he was extremely polite and ran through me how he was going to build our home.
I got to go past our home very regularly and chatting to Nick, his attention to detail on how things will look when finished and passion for the end result is what makes him irreplaceable!
Even got us a house warming gift

The roof guys wasted no time at all getting our house covered up happend extremely fast

The electrician wasn’t the most polite person in the world and being an auto sparky myself, he wasn’t taking much pride

When the gyprock walls where installed and being flushed, I was amazed at how it all comes together, although if they took a little more time with the flushing process then the painter could achieve a much more flawless result!

Joel our wet area tiler, sorry about the feature tile in all those rooms!
However you pulled it off like it was done by a machine, but really thinking about getting all the tiles to present in the best way possible and all line up, is exactly the attention to detail I’m loving in this home!!

The gentleman the did our driveway and pavers was the nicest man I’ve met, it was like getting your dad to help you, and he actually had our best interests.

Our site supervisor Mitch...
This guy is who you want looking after the build!
He was keeping everything on track and moving smooth!
If you had any questions for him he was extremely quick to get back to you and an extremely nice family man!
Really knows what he’s doing and even his trades who I’ve mentioned talk very highly of him!!
Thanks so much Mitch

And Rochelle.
Our client liaison Rochelle was just awesome! She was so cool to deal with, so fast to get back to me, extremely knowledgeable on real curve ball questions, when we met her to get the keys she was extremely excited for us making this whole part of the experience all that more enjoyable.
Thank you so much Rochelle

And thanks Gino, James and Redink for building our very first and amazing Redink Home!

Build LocationPerth Metro
Construction End DateDec 2018

Great no problems

This was our 3rd house we built and I would rate Redink high overall. Nothing was too hard when asked. Their pre-start could have been a bit better by coming in with the time's of use a computer program's for selecting items. However Dene and Anne where great. I must say some of the trade did let them down a bit but Dene and Anne was onto it straight away with no problems and work rectified. Time frame was excellent.

Build LocationPerth Metro
Construction End DateNov 2018
1 comment
Hi Chan, It's great to hear that you are so happy that you built through us and are pleased with the time frame. Thank you for doing the review and sharing this feedback. We wish you every happiness in your lovely new home. Regards, The Redink Team

Our Lovely Home

Redink finished our dream home even before the agreed completion date. The house is perfect and built in good quality. We had few hick ups at the pre-start but when I informed they all were sorted and since then everything in the process was very smooth. We didn't have any hassle since then and could see it is quickly progressing everyday. Kitchen is the best place out of all that Wanda helped us a lot in finalising the arrangement. Thank you very much Wanda, you helped us at any time we asked, Rochelle, you helped me with a great client liaison and Simon built the quality home and thank you all in Redink for building our dream home. No one else can beat Redink!

Build LocationPerth Metro
Construction End DateDec 2018
1 comment
Hi Sampath and Renuka, Thank you for your review and are so pleased that we have built such a lovely home for you. There can be hiccups along the way, but we are glad to hear that they were all sorted and everything ran really smoothly. In particular, we hope you enjoy many happy hours in your kitchen, cooking up a storm!! Your thanks has been passed to the whole team, and in particular to Wanda, Rochelle and Simon. They wish you all the best. Kind regards, The Redink Team

My Dream home !

The Redink team have built our dream home ! Swiftly and efficiently. Professional team with a great heart. We can’t thank Anne, Dene, Pauline and everyone behind the scenes enough. They ensured that all the trades turned up when scheduled. They kept us fully informed each step making us part of the project. From the initial design they gave good sensible advice with ample choice of designs that were tweaked to suit us. The house is called The Answer. It was definitely the answer to all our dreams. I love to cook and entertain which is definitely what I have been able to do. With a huge bench top and kitchen. Large rooms and finished to a high standard. We never felt forced or pushed in any direction each decision was ours guided by their expertise. This was our second build and wished I’d used Redink first time round. You would be foolish to build with any other builders!

Build Location$0.00
Construction End DateDec 2018
1 comment
Hi Happy, It's great to hear how happy you are with your home, and we love hearing that we have not just built a home, but a dream home! We hope you make the most of that wonderful kitchen and have great times entertaining. Wishing you many happy years in your dream home. Regards, The Redink Team

Super flexible and always keen to make sure everything is done right

The build quality was excellent and issues during build were resolved well. Redink continued to assist after completion. Redink staff was easily contactable and able to attend the site on request. The cost was reasonable and close to expected with a little bit of oversight on our end. Building managers knew thier ctradesman and were able to effectively liaise and manage even with changing requirements.

Build LocationPerth Metro
Construction End DateDec 2018
1 comment
Hi Tom, Lovely to read your feedback in your review. We are pleased that you are so happy with the build and the service that you received from us. Thank you for completing a review for us. Wishing you all the best. Regards, The Redink Team

Flexibility and customer focus

We took a standard design and heavily modified it for wheelchair access. Redink were very understanding and accommodating throughout the design process - thanks Tony we love the end product and it really suits our needs. The actual build process went really smoothly, with quality workmanship from all the tradies. Thanks to Brian our site supervisor who did a great job managing the build and ensuring that the accessibility aspects met our needs. As a knock down and rebuild it was important to us that our neighbors were looked after and not impacted by our build - Brian went out of his way to achieve this. Thanks to Anne and the rest of the Redink team we are really pleased with our new home and enjoyed the experience. Thanks Redink.

Build LocationPerth Metro
Construction End DateDec 2018
1 comment
Hi Tim and Kas, Thanks so much for the feedback on your build. We do pride ourselves in being adaptable as much as possible with design so that client get exactly what they need and want. Sounds like this has suited you very well, and we are so pleased that you are happy with the finished product. Your thanks has been passed onto the whole team, and especially to Tony, Anne and Brian. We wish you all the very best in your lovely new home. Kind regards, The Redink Team

If you are trying to decide which builder you should go through think no further!

We have built 11 homes with various other builders and our experience with redink was by far the best and most professional we have ever had. We were helping our daughter build her first home and right from the beginning our Salesman Mark was always helpful,honest and patient, our daughter never felt pressured and he worked with all of us to achieve her dream home at the best possible price. We were given a free interior design consultant who was a major asset to us in helping with all colour and fixture selections, this took a lot of stress out of the process ....our choices were all coordinated and sent through to Teila who was in charge of our prestart ..Teila was so professional and helpful in every way..also making suggestions which may have been overlooked by us..
once the building started Madison our client liaison officer kept us continually informed of the building timeframe and what was expected.. if we had any queries along the way they were dealt with immediately and our supervisor Dave was more than happy to explain or have items corrected. Everything about this build was totally professional and finished inside the time frame. Our daughter is so proud of
her new quality built home. Thankyou everyone at redink!

Build LocationPerth Metro
Construction End DateOct 2018
1 comment
Hi Alan, Wow, having built 11 times, you certainly are no novice!! We are delighted to hear that building with us was the best! The team are so pleased that your daughter is so proud of her new home, and we wish her every happiness there. Best wishes, The Redink Team

Absolutely AMAZING!!!

It has been the best experience building our house with Redink Homes from start to finish. Eleanor was so patient and helpful in helping us finalise our plans, as we wanted something a little different, that would suit our budget. Nothing was too much trouble, and we valued her advice. From Prestart through the build we were always kept up to date with what was happening, and if we had any questions, they were answered promptly. Thankyou Melissa, Courtney, and Madison. Our supervisor Chris was the absolute best. Apart from being the nicest guy, he along with all his trades, whose workmanship has been excellent, have given us our dream home. We couldn't be happier. Thankyou! Thankyou! Thankyou! Redink

Build LocationPerth Metro
Construction End DateDec 2018
1 comment
Hi David and Leanne, It's lovely to hear that you have had the best experience building with us. The team do pride themselves in helping out as much as possible, so that everything runs smoothly and the workmanship is good. We are pleased that we have assisted in providing you with your dream home. Kind regards, The Redink Team

Redink Cares and it Shows!

Building our first family home with Redink has been a pleasant experience, from the first contact with the sales and design consultant, Niklas Mittmann, to buying the land, design phase, and to handover. The design of the house was completed in a timely manner and Niklas listened carefully to our family needs and provided practical solutions. The documentation and approvals have been completed in a timely manner with no delays. Generally, the quality and diversity of the standard inclusions was perfect for our needs and we did not have to go for many upgrades. The follow up everyone has been doing, especially Niklas, was most helpful and supportive. In particular, we appreciated the care and patience the Redink staff had during the building process. We have been kept up to date about building progress through regular emails and always reassured whenever we had concerns. The partnership between us and Redink was most beneficial when we decided to install the swimming pool before building the house. The site engineers, in particular Brian, have been very professional and provided us with competent advice and solutions all the way. Anne, our client liaison, was very attentive and very thorough in her follow ups. We are very pleased with the completed house, the quality of the built and the attention to detail. We thoroughly recommend building with Redink not only for the competence and consistency but for the CARE they have shown throughout the entire process. Thank you Redink for building our home in a timely manner and on-budget!!

Build LocationPerth Metro
Construction End DateNov 2018
1 comment
Hi Vlad and Lenush, Thank you for your review. The team do care, and we are glad that this shows as they go through the various steps of the build. We wish you all the very best in your new Redink home. Best wishes, The Redink Team

A Touch of Hamptons - Great Quality and Price

I couldn’t recommend Red Ink highly enough. We wanted a country/hamptons style house that fit our budget and Red Ink was one of the only builders that could do it in our price range but not compromise on quality!

Just like any build you have a couple of small hurdles. There was a bit of turn over with the client liaisons which can not be helped. However overall each and everytime they took ownership and just got it done when there were small errors that we easily fixed.

My partner was working away and they did their best (and succeeded) to ensure that our house was ready in time for his swing to come back and move.

Thank you Red Ink for building our dream home and working with us like we were a team!

Build LocationPerth Metro
Construction End DateNov 2018
1 comment
Hi Justin and Sharnee, We are so happy that you are so pleased with your lovely new hamptons style home. Thank you for taking the time to provide the review and the feedback on your build. We wish you many happy years in your home and wish you the very best for the future. Kind regards, The Redink Team

Absolutely same, how I want...Really, I love my house...Thanks Redink.

Building management was nice, very professional, well maintained in all phases, kept me informed all the way. I must say special thanks to Eleanor, she helped me a lot in finalizing the plans & pre-start selections, you are amazing Eleanor..LOVE YOU. Anne Mcgay , she is so sweet, always updated & informed me all the times, sorry for keep you waiting on keys handover day... Thank you so much. Last but not least..my house supervisor, Brian, he is amazing, always keeps smile on his face , fixed all the minor issues on practical completion, especially fixing the bulkhead in the kitchen which is not part of practical completion issue..appreciate you Brain..Thanks a lot. they all supported me all the times. I'm happy with the workmanship & build quality., expecting the same from the maintenance team as well. Thanks RedInk.

Build LocationPerth Metro
Construction End DateNov 2018
1 comment
Hi Jaya, We also think Eleanor is amazing and we love her too!! We are pleased that she managed to help you so much with the design and finalising the plans, that really can be daunting if you don't have any support. Thanks for your feedback also during construction with Anne and Brian, they are happy to have been able to assist you so well and to make the construction journey as stress free as possible. From all the Redink team, we wish you all the very best in your new home.

5 Star After Sale Service!

A big thank you to the maintenance department in Redink homes.We had Some small issues (cornice cracks, a loose door handle etc) and a big one with one of our toilets gurgling. All the trades came on time and were very professional.
This was a stressful time for me as this was my first build and I didn’t know what to expect with the maintenance service but Troy and everybody else in maintenance really went above and beyond for me.
Thank you Redink!

Build LocationPerth Metro
Construction End DateSep 2016
1 comment
Hi Suad and Binasa, The maintenance team appreciate you providing your feedback and are so happy that you are pleased with the service from them on your items. Building and maintaining a home can be very stressful, and we do try to help as much as possible with this. Thanks again for your review. Kind regards, The Redink Team

Great service even during warranty

I have constructed my house with Redink in 2014. While the construction phase went smooth on time within budget, the thing I am most impressed is with the warranty. I have raised a service request in Sep 2018 and they were very prompt in sending a technician to fix the issue. I never expected this sort of gold class service even 5 years after construction. I am planning on my next home and Redink will be my only choice.

Build LocationPerth Metro
Construction End DateJun 2014
1 comment
Hi Veeru43, Thank you so much for your review. It is lovely to hear that our maintenance team have assisted you well with your recent query. We really appreciate you taking the time to provide your feedback. We look forward to assisting you also with your new Redink home. Kind regards, The Redink Team

Love this house

The build was well managed and they kept us informed along the way. The workmanship was amazing and nothing much to fix on practical completion. Very satisfied with all the Redink people that we dealt with along the build especially Anne and Dean. Final cost was definitely better than expected and came in a little less than expected. Great job Redink

Build LocationMid West
Construction End DateNov 2018
1 comment
Hi Alison and Oliver, We are so pleased that you love your new home and are so happy with the customer service, quality and price. Your feedback has been passed onto the whole team, and most especially to Anne and Dene, thank you. Wishing you every happiness in your new home, The Redink Team

Redink Listened

From the first conversation with Anthony regarding design, my building experience has been nothing short of amazing.

This was never going to be a run of the mill build and after spending 12 months looking for something that resembled my vision, Anthony took hold and designed a house from scratch. Within 10 days of sending him my 'must haves' I had a plan and was ready to start! He added things into the build that I hadn't even thought of!

Ashley the interior designer didn't try and sway me on colours or choices and she asked questions so my vision was what she was working with and if I doubted myself she was there to help. Telia was a sweetheart who ticked and flicked and had pre-start over in under 2 hours with plenty of laughs!

Next it was onto slab down and Simon comes into the picture as my supervisor and Rochelle as the client liason. Simon was cool calm and collected and knew exactly what was happening at every stage. He kept me calm and informed and always explained things in way that were understandable. Rochelle sat in the middle and reported back and forth and keeping everything in line.

The trades I had were awesome. Working weekends and nights. Asking me to confirm things with them and even suggesting different things to what was drawn on plans.

26 weeks from slab down to handover on a home that had all the fruit and needs a megaphone to be heard from one end to the other. The best way to describe how I felt about the build is that everyone listened. From start to finish, they heard me. Heard what I wanted. Heard when I was stressed. Heard my questions. And even now, they are still helping with little bits including a dishwasher connection.

Would I recommend Redink... I already am. Thanks again to the team at Redink!

Build LocationPerth Metro
Construction End DateOct 2018
1 comment
Hi Kylie, Thank you so much for your detailed review. We really appreciate you providing your feedback, and all the team are pleased that you are so happy with everything. Thanks for already recommending Redink, and from all the team, we wish you all the very best in your lovely new home. Best regards, The Redink Team

Quality Service Provided

We found the process easy from beginning to end. We appreciated the regular updates and being able to visit the build at various stages with the building supervisor, who was very good. The house looks great and we are very happy with it and the quality of the build. The finishing and tiling look great. Comparatively with our last builder, the process and result are better. I would build with Red Ink again and recommend to others.

Build LocationPerth Metro
Construction End DateOct 2018
1 comment
Hi Catherine and Gerson, Thank you for your review and the feedback on your building experience with us. We are so pleased that you found the process to be easy, that the updates and site visits were helpful and that you are happy with the quality of the home. Wishing you all the very best and many happy years in your new home. Kind regards, The Redink Team

Easy to build our home

From the time that we first walked into a display home and meet our design consultant, Ben, they made us feel a part of the Redink family. They told us from the onset what we need to do. They help us design our home to want we wanted, not what they have. We were able to change the design the house to our needs not them.
They listened to what we needed in our home and help us with the choosing of the land from the start.
They help us sort through the finance with our new loan. Nothing was too hard for them. The Pre start was quite an easy process with Redink. Again they listen to what we were after and what they needed to sell.
During the building stage of our journey, we were kept up to date with emails through the whole build.
Dave was pleasure to have a supervisor who treated our home as if was his own home been built. Madison who is our client Liaison, made the last part of our build and handover with us stress free.
I have heard all the stories of bad building experiences but with Redink it did not happen at all.

Build LocationPerth Metro
Construction End DateSep 2018
1 comment
Hi Andrew, You will always be part of our Redink family and we are really pleased that you were made to feel this with Ben, and then with Dave and Madison. It has been an absolute pleasure for us all to work with you to build your new home, and we are so pleased that you are so happy with it. Wishing you all the very best. Kind regards, The Redink Team

Wow! Smooth from beginning to end!

Our experience building with Redink was fantastic. Nothing was too much trouble throughout the entire process and the build was finished far soon than we had anticipated, which was fantastic. Our process started with Eleanor and I can not sing her praises enough. She was absolutely amazing. She helped us tailor our house plans to suit our needs, making suggestions to improve our designs and nothing was ever too much trouble. She checked in with us throughout the build which was going above and beyond. Simon our supervisor was also amazing and made the process a breeze. He was thorough and again, nothing was ever too much trouble. We felt valued as clients every step of the way. We had two Client Liaisons who were also great and who picked a few small things up we had missed which we were able to correct with no problems at all. I can't speak highly enough about the team at Redink. We are very happy and extremely excited to move into our new home. Thank you so much!

Build LocationPerth Metro
Construction End DateOct 2018
1 comment
Hi Mark and Mel, In reading your review we can feel the excitement that you have for your new home, and this is wonderful. This is what we aim for, and to make the build as smooth as possible. All our homes are tailored to suit each persons needs, and it's great that Eleanor helped so much with suggestions and ideas. We are so pleased that you felt valued, this is important to us. Wishing you all the very best in your new home. Kind regards, The Redink Team

Excellent experience!

RedInk have been very helpful, compliant and went over and above to help me build my beautiful home. From the start Eleanor helped tremendously at pre-start and helping me with things I had no idea about to start with. After that, I was handed over to Madi and she also dealt with all correspondence professionally and efficiently and was extremely helpful with all questions and concerns I had. The site supervisor Mitch was also very friendly and his attention to detail and making sure all aspects of the house were at a top standard was lovely. Thanks to the whole team I had a very pleasant experience with RedInk. Thanks a million!

Build LocationPerth Metro
Construction End DateOct 2018
1 comment
Hi Lauren, It's great to hear that you have had an excellent experience building with us. The whole team try their best to make the process is as easy and as smooth as possible, and it sounds like Eleanor, Madi and Mitch really helped you with this. Your feedback has been passed onto them and we are all delighted that you are so happy. Many thanks Kind regards, The Redink Team

Fantastic Company, Team and workmanship!

The build was a breeze from start to finish, David (supervisor) and Madison (Client Liaison) could not of made the process any more stress free.
The entire process was simplified, broken down into steps and milestones.
Each new part of the build was clearly outlined by Madison so we knew exactly what was happening all the while David was but a phone call away to answer any questions and deal with any issues in a timely manner.
The workmanship was of excellent quality, we had little to no issues and if we did David was immediately dealing with it efficiently and effectively.
The Redink Team as a whole were fantastic, there flexibility for changing plans the way you want is only the start of what they have to offer, they live up to there name and then some.
We highly recommend Redink Homes to anyone looking to build.

Build LocationPerth Metro
Construction End DateSep 2018
1 comment
Hi Sean and Brittany, Thank you for taking the time to write a review for us. It's great to hear that you are so happy with your new home, and the services of the Redink Team. Thank you for highly recommending us to others and we wish you all the very best in your home. Kind regards, The Redink Team

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Questions & Answers

Any Red Ink owners built the Drover Farm House design in the metro area? We are looking at this design and wouldn't mind having a look at one in the flesh. Thanks John
1 answer
Hi John, Thank you for your enquiry - please contact the Sales Team on 9208 1110 and they'll be more than happy to assist. We look forward to hearing from you Regards, The Redink Team

Has anyone built the Entertainer plan? Wondering if you had any feedback / thoughts on the design?
1 answer
Hi There Thank you for your enquiry - please contact the Sales Team on 9208 1110 and they'll be more than happy to assist. We look forward to hearing from you Regards, The Redink Team

Has anyone had this situation where by after pre start selection has completed, they seem to reply to queries at a much slower rate? Can anyone tell me how Long does it take from prestart completion to slab down? I was told 3 weee for drafting team to complete final draft then send off to shire. Does that mean it is going to take another 2-3 months?
3 answers
Thank you for taking the time to get in touch, we'd love the opportunity to further review your queries and concerns. Please contact customerservice@redinkhomes.com.au with your details so we can assist. We look forward to working with you on your first build Regards, The Redink TeamI'm just very disappointed that it always feel as though before signing the documents, your people seem to be very enthusiastic etc no once the papers are signed, the communications become slower and less genuine. Shouldn't all customers be treated the same at all stages of the build? I just want this building to be completed asap, so I can stop worrying and trying to get in contact with u people. U could perhaps send a generic email to all your staf reminding them to promptly respond to customer's queries. I shall not at this stage contact you for further review. But will do so when things become worse.2018 and it hasn’t changed, very poor customer service. Sales guy was great though, but went down hill after that.

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