631 reviews
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So far, so awesome! Catherine from Redink is absolutely brilliant. Very friendly and the communication has been outstanding. Her guidance and expertise are making this daunting task really pleasurable. Highly recommend. Show details
Reviews with attachments
I had my house built with Redink Homes and was really impressed with the work they have done . A special thanks to supervisor, Dan McAinsh, . He was professional, friendly and knowledgeable . Dan’s attention to detail was amazing. I truly appreciate his effort and would highly recommend him. Show details · 1
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I’ve built twice now both with Steve at Redink and each time it’s been awesome so wanted to throw a shoutout. First time was back in 2020 when everyone was saying it would take forever but he was always upfront with timeframes and communicated all the time, just want you want as a 1st home buyer as it really made me comfortable with the process.… Read more
The house was built way quicker than most builders in the street anyway! The experience was so good and lucky I got in early because with the equity I made I was able to build with Steve again and it was another great experience. Seriously if you want to have a genuine and super helpful rep looking after you, you can’t get any better than him I reckon. Cheers for everything mate!
We appointed Redink to build our holiday retreat in the south west. As we were based in Perth we were apprehensive how we would be able to keep track of progress and managing the build logistically. Redink provided a fantastic customer portal which provided a status of the build with photos every step of the way. The build even though post COVID… Read more
and through skills and materials shortage - it has no impact on the overall project programme. The stand outs in their local team were Elliot Rowe who helped us design the most awesome farmhouse - always available to talk through the whole project, Client Liaison Lorrae Pratt & Georgia Hinkley- but the biggest shout out by far to our Construction Supervisor Victor Butera- he kept us fully informed throughout - the most honest and committed person in making this whole process all about us the Customer and a most exciting and enjoyable experience. Great work Redink- the most memorable Easter in 2025 getting the keys!!
Impressed, even 7 years on from our build – We built our home 7 years ago, with the amazing support and design knowledge of Sales Consultant Eleanor Noonan, and we've loved our free flowing space which catered so well to our love of entertaining. We recently made the decision to sell our beautiful home and move to an acreage property. Because of the high quality features and clever design… Read more · 1
of our Redink home, it sold for a RECORD market price for a 3 x 2 in the suburb. We were so thrilled and would love to build another home in the future with Redink, and Eleanor!
“Exceptional Guidance and Support for Our Home Building Journey” – We had the pleasure of working with Scott from Redink, and I can’t recommend him enough! He was incredibly accommodating and took the time to guide us through the process, especially since we had little experience in building a house. Scott helped us come up with a great design while opening our eyes to different ideas we hadn’t considered before.… Read more · 1
He was honest and transparent about the costs, even offering practical tips on how we could save money. Thanks to his expertise and support, we’ve successfully completed the first part of our journey, and we couldn’t be happier. Thank you, Scott, for making this experience so smooth and stress-free!
Latest follow-ups
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Absolute disgraceful build with this incompetent company. Had a mountain of issues when I initially built, now I have come out of the warranty period I have some serious issues related to unwaterproofed wet areas that has led to damaged walls,… Read more
tiling and paintwork along with mould that they don’t want to know about. Gearing up to fight this through whatever means necessary to have this rectified correctly and to Australian standards.
Follow-up · Crickets from Redink as expected. Full shower strip and rebuild required to bring it up to Australian standard as per building code.
In-depth reviews
Thank you to Redink Homes for delivering an exceptional-quality, fully customised, turn-key home in just 7 months. From the very beginning — sales, interior design, prestart, project management, and overall client experience — everything was handled smoothly and professionally. Communication was clear, timely, and consistent at every stage of the… Read more · 1
build, which made the entire process stress-free.
A special thank you to Dan the site supervisor for his outstanding and highly professional project management. His attention to detail, proactive approach, and strong leadership throughout the build were truly commendable. He consistently kept everything on track, addressed challenges promptly, and ensured quality was never compromised. True to his word, he delivered our dream home right on time — making it the most meaningful Christmas present for our family. His commitment, reliability, and dedication went above and beyond our expectations.As promised, he ensured our dream home was completed in time to be the perfect Christmas present for our family — something we will always be grateful for.
Another heartfelt thank you to Teila Lawrence for her exceptional customer leadership and unwavering support. Her responsiveness, professionalism, and genuine care made a huge difference throughout the process. She always addressed our questions and concerns promptly, patiently, and with a positive attitude and warm smile. Her ability to make us feel heard, supported, and confident at every step truly set the benchmark for outstanding customer service.
It was genuinely a dream team at Redink Homes. Our sincere appreciation goes to everyone involved-Eleanor Noonan from sales, Fiona McCormik from prestart, Dan for project management, Teila Lawrence from the client experience team, and Leah from the interior design team — for working together seamlessly and helping bring our vision to life.
Thank you to each and every one of you for your dedication, hard work, and for giving our home a beautiful new beginning.
I’m an interstate investor based in the Eastern states, and I recently completed a build with Redink Homes in Western Australia. From the beginning of the journey to key handover, the experience has been smooth, transparent, and professionally handled. A special thanks to Jeremy, my sales consultant, who made the entire process easy to navigate.… Read more · 1
His communication was consistent and clear, and he took the time to answer every question with patience and honesty — something that was especially important since I was managing the project remotely. Jeremy provided great advice early on in selecting a design suited to the WA market and always followed through on what he promised.
The build itself progressed well, with siteworks starting in September 2024 and key handover completed by July 2025, which is a solid timeframe for a new home build. The construction quality met my expectations, and any concerns during the process were dealt with professionally.
I’d confidently recommend Redink Homes to anyone considering building in WA — especially investors building from interstate — and I truly appreciated Jeremy’s role in making this a positive and rewarding experience.
I had a great experience building with RedInk Perth. My first point of contact was Jeremy Earle who presented a well suited plan for the block at Brabham and helped move the investment project from land acquisition to completion. RedInk provided a comprehensive turnkey package with quality finishes and Jeremy was open and honest from the start… Read more · 1
stating some minor items that were not part of the package to avoid surprises at the end. The team at RedInk worked closely with by mortgage broker and solicitor keeping in mind the fact that I was based on the east of the continent. There were no hiccups, all timelines were adhered to, RedInk provided a further safety net in their contract by including a weekly payment if the project was completed beyond the initial timeline, but this was not used as the project was delivered on time. An independent Building inspector engaged at PCI found no major issues, the handful of minors were rectified quickly.
My location on the continent was not the greatest during the project. Being in QLD, I spent 1/3 of my time in Brisbane and the rest working at remote QLD mine sites/flying to-and-fro work when communication was limited. While there were other RedInk staff managing the various stages of the build, Jeremy understood my situation and was always accessible and would respond to my questions afterhours even though he could have professionally left those for the next day.
Redink's online platform is also a great way to keep track of documents and updates of the project. There's absolutely nothing I could recommend for improvement.
RedInk's price was very competitive. During my research, the same sized property in the same street/suburb with same inclusions were atleast 80k expensive, plus RedInk gave me a lifetime structural warranty.
I will certainly contact Jeremy @ RedInk for my next project in Perth if the opportunity presents. This is an independent review and I have not received any payments from RedInk to post this.
Thanks Jeremy! I look forward to meeting you in person someday!
Regards Praneet Narayan
Positive reviews
Amazing Dan Rothwell - Amazing Building Supervisor Our building supervisor Dan has been awesome to work with. Super friendly, easy to talk to, and always willing to listen. Anytime something came up, he handled it quickly and without any fuss. What I really appreciated was how understanding he has been —never made us feel a bother, and always… Read more · 1
showed up with a positive attitude. On top of that, he were genuinely great at his job. Things got done properly, and you could tell Dan cared about keeping the things running smoothly. Built our house in record time too !..and it looks amazing !
Honestly, it’s rare to find someone who’s both this personable and this good at what they do. Couldn’t ask for better. Well done Dan keep up the good work.
I really had great experience overall! Met my building supervisor DAN really nice guy. Great communication and strong attention to details. Also excellent management skills. High recommended Redink for first home build. Show details · 1
Paul, my sales consultant has been an absolute delight to work with. Since we've met, he has been so invested in not only helping me choose my dream home but securing a block of land to build to the point of madness. He has been open and transparent about the process; provided advice on design changes that can be achievable and provided… Read more · 1
alternative changes that I wouldn't have considered to ensure certain design elements wouldn't be compromised. We're still in the early phases of design and considering the few big changes that I have made to the design (master ensuite, kitchen, garage); the costs have remained relatively low and within the budget I'm working with. I cannot wait to continue to work together and see my vision come to fruition.
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Negative reviews
TLDR: Utterly incompetent, go somewhere else – Still in the construction phase and I have had nothing but issues. Communication has been extremely poor between myself and the office, and by the sounds of it, tonnes of miscommunication between them and their own onsite workers. When you build, make sure your plans are checked by electrical and plumbing techs, because ours weren't, and now we… Read more
have a bunch of variations to move things into "compliant" locations.
We have also been invoiced before works were completed, had the site inspected within the 10 day due date, and given them the report of defects and incomplete works. Nup, doesn't matter, pay up, just trust us to get it finished.
Absolute joke.
Dear Mutex, Thank you for taking the time to share… Read more
Bad service – I have had nothing but heartache with Redink homes. I paid a premium for quality works however, there trades is not qualified. The tiler had to redo tiles in the shower and never put sealer on before he fixed the works. I have a PCI building report and was told everything in the report will be completed. Key handover is suppose to be done… Read more
tomorrow, suddenly items on the report will not be done. My contract stipulate Scotia to be installed, no Scotia. I build a Facebrick house. Bricks are broken and not being fixed. Front door is so badly installed there is gaps you can see through. Front door now have to repair and repaint. Weepholes has been rendered close, refuse to clean out and fix. Downpipes have no grids and some are broken. One Downpipes not connected to soakwel I have kept an issue register throughout the build. They have know about some of these issues for some time. Never addressed it. There was no management at all. They ask for feedback but don't act on it. The staff stonewalls you and are incompetent. Talks over you and just keep blocking you to speak to the people who can make real decisions influence change. From l9ckup to handover8 months. The house next to me poured there concrete slab when I went in l9ckup. They are weeks away from PCI with much better quality and workmanship.
Dear Liv, Thank you for sharing your experience… Read more
Under staffed, inexperienced, fake sales team – These guys are bad news and take no responsibility for their sloppy work. Unfinished and damaged work. ( Refuses to fix/finish). [Content Removed] sales team (out of Bussleton). Had me in legal hot water, just so they could sell me a bigger house. So many after the fact costs they tell you about AFTER you sign ($15000 retaining wall). Using… Read more
pictures and examples from OTHER BUILDERS to make sales on designs that end up being cheap rip offs. Understaffed customer support team, inexperienced site management. My house took 3 years to build. A price increase before the build started. The list goes on.... I never right reviews, but these guys deserve one, and people deserve to know what they are like. Make sure you are an experienced builder and have your head switched on when dealing with these guys because they wont do you any favors, they are in it for themselves.
Recent reviews
It has been a pleasure working with RedInk Homes, particularly Jason Schaal. Jason has made himself available at all times throughout the process and created an innovative design far superior to anything I have seen from other building companies including more premium builders. I am really impressed with how Jason has been able to provide so… Read more
much value to this build while factoring in costing and budget constraints from my side.
Looking forward to continue working with Jason and RedInk homes and excited to see what the finished product will look like.
I would highly recommend RedInk Homes based on my experience working directly with Jason Schaal.
We're currently in the process of building a new home through RedInk Homes. Because we're building in an established area, the process on our end has been a bit more involved — ending a lease agreement, obtaining approvals, demolishing an existing house, and securing council approval to remove several trees. Throughout all of this, our sales… Read more · 1
consultant, Adam Symonds, has been incredibly patient, helpful, and knowledgeable. During the planning stage, we had a strong vision for what we wanted our home to look like. We met with Adam several times, and he was able to make live changes in the design software, giving us a clear and accurate floor plan as our ideas evolved.
We spoke to a number of builders, including RedInk, but none could match Adam’s experience, understanding, and ability to keep pace with our ideas. We knew what we wanted, and many sales consultants either couldn’t grasp our vision or weren’t able to translate it into a workable floor plan efficiently. Adam understood exactly what we were trying to achieve and used his professional expertise to guide us toward the best possible design. After each meeting — right up until the pre-start stage — he stayed in touch, helping us refine details and discuss updates to the plans.
We’ve built previously through another builder a number of years ago, and one thing we really valued from that experience was having access to an interior designer — something not all builders offer. This time, we had ideas about the look we wanted, but we weren’t sure how everything would come together. Leah was amazing. She quickly understood the feel we were aiming for and elevated our original, fairly simple colour scheme into something that still feels like “us” but with far more visual interest. Without her guidance, we would have ended up with a much more basic and less inspiring palette.
When we reached our pre-start meeting, we worked with Charmaine Hunt, another fantastic and highly experienced Client Experience Coordinator from RedInk. We arrived with a long list of requests, and Charmaine went through every point with care, offering her own insights and helping us make informed decisions to bring our dream home to life. Our list was long, but her attention to detail and the ideas she suggested — including things we hadn’t even considered — were exactly what we needed.
We're still early in the journey, but the experience so far has been exceptional. Thank you, RedInk.
We recently worked with Michael Rippingale at Redink Homes, and we couldn’t be happier with the experience. From the initial design phase through to the final sign-offs, Michael demonstrated exceptional professionalism and expertise. What stood out most was his consistent support and follow-up. Building a home can be overwhelming, but Michael… Read more · 1
stayed on top of every detail and kept us informed at every single stage. His design insights helped us create a floor plan that perfectly suits our lifestyle, and he never made us feel rushed. If you are looking for a sales and design consultant who actually listens and delivers on his promises, we highly recommend Michael.
Dear Lisa, I would like to thank you for your kind assistance in helping me in setting up my utilities. I wasn't looking forward to it, you made the whole experience very comfortable and relaxing. You came up with many good suggestions especially the area of electrical light switches and power points which I hadn't considered. Show details · 1
We recently completed our prestart and design meeting and are well on our way to slab down. Just wanted to say a big THANK YOU to Glen, who has been the most helpful and understanding in our first few months with RedInk. Achieving land settlement and unconditional finance was slow, but at no fault of RedInks. RedInk kept us updated throughout… Read more · 1
our pre-construction stage and has been amazing in their responses any time we had questions or concerns.
Our Client experience person, Charmaine, was also lovely and very thorough explaining everything during prestart. We can't wait for slab to go down, and for the build to start!
We are really happy with build management and time schedules. Client Liaison were all the time communicative, fast responding, efficient and friendly. Key handover was before the dead line, and workmanship and build quality is excellent. Final cost was exactly the same as when we signed the contract. Overall so good we decided to build with Redink again. Show details · 1
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It was an amazing experience building with RedInk homes. The house was completed on time. A big shoutout to @Dan l, the supervisor, who was very supportive, understanding, and skilled. The quality of work was outstanding excellent. I would strongly recommend Dan if you build with RedInk. Teila was also great throughout the journey. Show details · 1
To all who have been involved in dealing with this issue Can I say what a fantastic job you’ve all done to get this work order completed Very prompt & very professional Elite roofing was fantastic, not an easy job to complete but managed it in a very professional manner. Thank you so much for an amazing quick turnaround in completing this work order Kind regards Show details · 1
Ray Hamilton was extremely knowledgeable and helpful, he was able to make all the changes I asked for which resulted in a floor plan that other companies could not offer. I got everything I asked for, plus some extras. Thank you Ray & RedInk! Show details · 1
J Watson is a very pleasant lady who executes her role well. We are very impressed with the service. Went above and beyond what is expected considering time differences as I work in NT at time. Provided factual anf helpful information with realistic solutions to ALL of our hurdles. Very much knowledgeable about her role and guided us seemlessly throughtot the navigation of acquiring a lot and a home. . VERY IMPRESSED Show details · 1
I was blown away by the wonderful service Jo Watson provided to our family. I felt very comfortable and confident in the whole process. He communication was spot on, she had the right answers all the time and was guiding us all the way through Show details · 1
I built my first home with Redink Homes in 2020/21, and the experience was outstanding thanks to the exceptional service provided by sales consultant Steve Merrick. Steve guided me through every step of the process with professionalism and genuine care, making what could have been a daunting experience feel seamless and straightforward. Earlier… Read more
this year, I reached out to Steve again when my partner and I decided to build a second home. Given the competitive market and limited land availability, Steve went above and beyond to source a suitable house and land package within our specified budget. He kept us informed throughout and promptly presented us with the ideal opportunity as soon as it became available.
I highly recommend Steve Merrick and the team at Redink Homes for anyone looking to build. Their commitment to client satisfaction and personalised service truly sets them apart.
Can not fault the service we have gotten from Paul Miller in the design of our new home, Paul was very flexible and supportive in making sure we got the design to what we wanted Show details · 1
Neil Morris has been very fantastic! We have always dreaded a pushy sales focused only on our budget and limiting us to selected plans. With Neil it didn’t feel like a cookie cutter build. He took the time to listen to what we were looking for and understood our needs…even helped sketch design ideas on the floorplans we liked. I am very happy with… Read more · 1
a lot of creativity added in! The experience feels like a custom design but within our budget and within the layout we really wanted. I would highly recommend! We are really excited to see the build and the plans come to life. The meetings, journey felt relaxed and leaning on to designing rather than just sales talk
We had a wonderful experience at our prestart meeting yesterday. Our prestart consultant Fiona was really professional, experienced and helpful. We deeply appreciate her effort in helping us achieve what we want in the build and making the prestart meeting successful and stress free. Show details · 1
We were fortunate to have Daniel (Dan) as our construction supervisor. He is knowledgeable, resourceful and an excellent project manager. The construction process was smooth and completed in 6 months. Very happy with the final result. Dan is flexible yet keeps to the committed schedule. He goes that extra mile to create delight. He got everything ready intime. 5 stars all the way. Thank you, Dan. Ram & Vidya Show details · 1
I had the best experience today with the pre start meeting Karen streamlined the process, elucidating any uncertainties I may have had. Furthermore, she demonstrated patience when I made alterations and modifications to my decisions, more than once Karens kind nature and provision of lunch made me feel very welcome. I’m so looking forward to the end product to see all my choices I’ve made. Very excited to be building with redink homes Show details · 1
Jo Watson from Redink homes is fantastic. She has made our experience start to finish an absolute pleasure. Her knowledge is second to none and has made the process so simple. Would absolutely recommend Jo and Redink homes. Show details · 1
I would like to commend Tash Thompson on her professionalism and knowledge she gave us during our prestart at RedInk. During the process she displayed an in-depth knowledge of products, styles and finishes which was of great assistance to us. She assisted us in making good choices for our new home and we are grateful for that. We would highly recommend her to assist with your prestart. Show details
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Hi Matt, We are really sorry to hear you’re… Read more (+1 reply)