Laura G.
Laura G. · HILO² High Chair

Does the silicone tray help suction cups/plates to stick?

Redsbaby
Redsbaby   DM   

Hi Laura, Thank you for getting in touch, suction plates and bowls will stick to the silicone tray. Brooke - RB Team

ARud
ARud  

Yes the suction plates stick well to the tray

s s.
s s. · HILO High Chair

Is the foot rear adjustable?

Steph W.
Steph W.  

The foot rest can be adjusted, but it’s only by about 2cm. It’s very low. We used rolled towels tied on to bring it up to the correct height.

Redsbaby
Redsbaby   DM   

Hi Steph,

The foot rest plate is adjustable to two different heights.

Brooke - RB Team

Emma M.
Emma M. · HILO High Chair

Hello,

I noticed that one of the reviews above mentioned suction cup plates and trays don’t work with the HILO chair, has this been identified as a common issue in product testing?

Thank you!

Redsbaby
Redsbaby   DM   

Hi Emma,

Thanks for reaching out. The HILO tray has a matte finish but might be best to trial which plates etc may work for you. Redsbaby Buy, Swap and Sell group on Facebook may have some suggestions on which brand will work :)

Brooke - RB Team

Elizabeth N.
Elizabeth N. · HILO High Chair

Hi there,

Can the tray for eating still be used when the short legs are fitted?

I am looking for a toddler chair that my 20 month old can be strapped into when eating.

Redsbaby
Redsbaby   DM   

Hi Elizabeth,

Yes, you can use the same set-up as the high chair by just attaching the short legs :) Brooke - RB Team

Kam T.
Kam T. · HILO High Chair

Where’s your shop address? I live in Sydney

Redsbaby
Redsbaby   DM   

Hi Kam,

We're an online store only, but we do have our own Demo Days so that you can come and see the range in person:

external link 

Redsbaby xx

JAs
JAs · HILO High Chair

is the footrest height adjustable?

Redsbaby
Redsbaby   DM   

Hi JAs,

Thanks for getting in touch. Yes, the HILO footrest has two footrest positions which can be changed by flipping the footrest either way.

Please reach out if you have any questions.

Brooke - RB Team xx

Carly
Carly · HILO High Chair

Hi, can anyone please tell me if suction Boris abs plates such as the wild Indiana bowls work in this high chair. Thanks

Redsbaby
Redsbaby   DM   

Hi Carly, Thank you for getting in touch with us. I am sorry to say I am unable to confirm if these bowls will work as they have not been tested, however, I have forwarded this question through to the design and marketing team and once we have feed back, we will post information onto the website.

Kate-RB team xx

Roestarr
Roestarr  

No they do not! No suction plates work

Ebony B.
Ebony B.  

Bright berry bowls and plates work!

Starfish21
Starfish21 · HILO High Chair

How do you wash the straps? Can it go in the washing machine?

Redsbaby
Redsbaby   DM   

Hi Starfish21,

Yes, you can completely remove the straps for washing but we would recommend a hand wash in mild soap. I hope this helps. RB Team xx

Anna
Anna · HILO High Chair

Is the tray adjustable? Thanks!

em.and0
em.and0  

It can come on and off the high chair, but it doesn’t move in terms of height.

Redsbaby
Redsbaby   DM   

Hi Anna,

The tray height isn't adjustable but can be removed for cleaning. I hope this helps. RB Team xx

Kenece
Kenece · HILO High Chair

If you attend a demo day, do you receive any accessories as a gift (like the prams)?

Redsbaby
Redsbaby   DM   

Hi Kenece,

We always offer something extra for purchasing a pram or HILO at our demo days or events :) RB Team xx

Helen H.
Helen H.  

You get the tray as a gift which should really be a standard inclusion

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