Got exactly what was promised
We got a great deal on our home and investment property loans. Bryce guided us through the application process which was quick and straight forward. We had a great customer service experience throughout the process.
Best rates out there!
The refinance process was lengthy and there were a few hiccups with settlement that were stressful, but our finance manager Leon was great, always responded quickly and sorted out all the issues in the end, and was def all worth it to get such low interest rates, we are now saving over $1000 per month from our previous loans! Super happy we made the switch.
Worth the effort!
So glad we made the move to Reduce. The refinance process was lengthy and but in all honesty, it was worth the effort! Can't believe how much money we are saving on our mortgage!
Amazing Rates and Service!
I have a low credit score and they helped me find a loan with a great interest rate! Overall process was super easy and they gave me peace of mind and it was the most stressless loan application process I have been through! Couldn’t be happier! Thank you!
Great service, Single point of contact
I dealt with Leon from start to finish and his service back to buy his team was great. Despite having a complicated refinancing package the team were able to exceed my expectations by offering me an even lower rate product than what I had requested for.
Great service, easy process. I've had loans done through brokers before and the process through reduced was the easiest I've had by far. Would definitely recommend to anyone looking for a good low home loan rate.
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good customer service, nice and lovely people to talk to. I did have to make a few phone calls to move thing through for the deadline of settlement. thank you
Reduced Home Loans gave us a competitive rate when we restructured our loan. The process was very smooth and stress free. The customer service we received from our broker was great, although he was a bit tricky to get hold of at times, he always returned our calls eventually. We knew the cost of restructuring from the beginning and there were no hidden fees.
great results received
great results received although the process took quite a bit of time (nearly 1 months after all documents are in place including valuation). So definitely recommend those who are not in a rush for lowest rates solutions. Communication wise was good, support and broker allocated were both responsive to keep things updated. A good tip for those wanting to fast track progress is to be activate rather than passively wait.
Was an easy process to get this mortgage everyone at Reduce were very helpful and worked hard to get things in place even with a reduced timeline.
The website is basic but has all the function you need
The rate is unbeatable and will save me $1000's :-)
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Excellent and timely service.
The team at Reduced Home Loans were expectional in manaing our home loan. Our account manager and his team not only helped with securing the loan but also managed to combine and reduce our interest rates on a number of investment properties.
Great value home loan
From pre approval right through to the settlement Jackie from Reduce home loans keeped us update during every step. We did have some issues due to current lockdown in NSW but would still highly recommend them for a loan.
Most competitive home loan comparison rate I could find at the time of refinancing. People need to start looking into online lenders as they offer far superior options to the major banks.
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Best interest rate for our needs and easy to deal with
Dane at Reduce was fabulous to deal with. He was fast to respond to our requests and worked hard to obtain the best rate. We have used Reduce previously and didn’t hesitate to return for a second loan a few years later. I have so far referred them to a few mates.
Great rates & customer service, just need time to process the loan
Dane was great and helped us find the products we needed and kept us up to date. The rates are great. Reduce just need to work on their processing time to make sure the loans go through before settlement date. We were able to work around this. Thanks Dane.
Questions & Answers
Why are the fees so huge and why are so many members accusing you of bait and switch, where months after they have their loans established they get a letter advising their interest rates are going up?
Some of the comments are quite serious and places doubts on whether Reduce can then be trusted or not if they sign you up on one rate, only to increase it in a few months. Has many people experienced it?
Also people are saying their exit fees are very high. How high are they compared to others?
I am considering refinancing soon with reduce and I was wondering if there rates go up soon after changing over. I was convinced a few years ago by a broker to refinance with AFG and 2 days after my loan changed over the rate went up quite a bit and I would have been better off staying with Peoples choice. I don't want to waste my time changing if this will happen again.
I am an existing customer my rate was 2.42% it will soon reduce to 2.27%. I have not experienced any issues with rates, although I have noticed they are now advertising at 1.77% so do not reward loyalty. The process to refinance is beyond slow, frustrating and you need to jump through hoops expect it to be even months before it is finalised. So you need to weight that up.
I am also an existing customer at current rate of 3.94% IO Investor loan when current advertised is 3.19% for the same product. Contacted my manager who said that no improvements to rate are possible. I'm now looking at refinance for 2 loan products elsewhere closer to the advertised Reduce interest rate. No reward once you are signed up.
They don’t reward loyalty. It’s disgusting they advertise new loans 0.5% lower than loyal customers. Also the discharge fees are excessive!
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