Excellent rates, and easy to deal with
The team have looked after a number of loans for me. Always easy to deal with, and provide great options for finance at rates well below the advertised rates. The mortgage process requires a bit of paperwork but the interest savings make it worth while.
No hassle and better rates
The Reduce Home Loans and Mezy teams have been really helpful, any queries or concerns I've had they've been able to answer for me and it's great being able to use the online chat feature to get in touch. Since refinancing I'm also now enjoying both a way better rate and a much more personalised experience than my previous bank could offer me.
Great rates, very contactable customer service
The interest rates are very competitive. Fees are all clearly stated in product brochures. Mortgage process is also complicated but it helps that the people at Reduce Home Loans respond quickly and are easy to contact.
Low interest rate
Switching over was relatively easy, rate is great however some more work needs to be done on the finance portal by adding extra features. Also, everyday banking needs improvement to bring it inline with other institutions
Low interest rate, good product, friendly but very busy staff.
We switched for the low interest rate, which has been great for us. Staff were friendly and professional. Did not always answer emails, but the interest rate made up for that.
Very happy customer
Excellent customer service we are with reduce home loan for last couple of years no we didn't had any surprises as far as cost is concerned we are 100 % satisfied client
I went with another lender
I contacted Reduce Home Loans in regards to an investment loan. I received a phone call within 2 business days and I asked if they could call back the next day as it was more convenient. They said it was no problem and that they would email some information through and ring the next day. I received no phone call the next day. I tried emailing them and got no response. I phoned the direct extension, no reply, I phone the mobile number, again, no reply. I then rang Reduce again on there 1300 REDUCE number and got a different operator who seemed to be out to lunch or in traffic somewhere. We had a preliminary chat about what I wanted to do and he said he would ring back in half and hour. I never got a call. I got a loan with a bank where I could sit down and have a conversation with some one, and guess what they phone back when I called them...
Great Rates and service
The rate savings are well worth the move. There was timely communication and service is friendly.
Highly recommend. They answered all the questions I had and were very patient as well.
It’s great, They are very helpful.
Customer service is great. I find everyone very friendly and helpful.
I’m very happy with the rate I give it a 9 out of 10.
Everything is explained clearly and there is no hidden costs.
I would definitely recommend Reduce Home Loans.
Great introductory rates, but they dont last long! Very dishonest
I went with these guys because of the great reviews online, however i soon learned that the deal was too good to be true. Within months of getting the loan, they increased my interest rate by 0.2%, they did this several more times till i went from 3.79% (investor, interest only loan) in May 2017, to where i am now which is paying 4.54%!! I was promised by Gary the broker that the rates i would be getting were those that were shown on the website, but this was not the case. I am now in the process of moving my loans elsewhere, hopefully to a more honest bank.
Good experience overall
I chose to go with Reduce Home Loans because of the very competitive interest rates they offered. The loan officer I dealt with was really friendly and helpful. Pretty frustrated with the very drawn-out application process, but that might be pretty standard for all financial institutions these days.
Couldn't be happier
Jacqueline was extremely professional and helpful in assisting me through the application process. RHL gives a great rate that so far hasn't been beaten by any other bank. I strongly recommend Reduce Home loans for the fantastic service and product.
Great Loan Great Service
Really happy switching from a top 4 bank to Reduce Home Loans. My consultant David Easey provided great service and there was no problem with the transfer. Reduce Home Loans will save me thousands a year.
Do it now! You won't find a cheaper rate!
Rhyse was extremely helpful in all his communications. He guided us through the application process and now we are saving close to $1000/month in interest payments.
It has been 3 months since we switched from one of the big 4 banks and it is all so simple. Everything is online, I set up an automatic payment each month and I can log in anytime to check my home loan balance drop.
At first I was hesitant to switch because the application paperwork was very daunting. Just follow the instructions EXACTLY and you should be fine. Also, I was loyal to my big 4 bank because I am a shareholder. I had to threaten to refinance so many times to get a better rate. I finally got sick of the out of cycle interest rate increases and being fed the line it was due to increased lending costs.
They do need to be more transparent about their fees. I don't even remember how much they were...I just wrote it off because the savings far outweighs the cost. We have been using the savings to pay off more than the minimum amount each month and we have been booking holidays up and down the coast.
Nothing to think about. Switch now!
Not bad service for an online lending agency, a lot of documents were required and a long process but hey it’s cheap and that’s what counts when it’s all set up.
Great rate home loans
The service was great and very helpful , the rate was even better , I strongly recomend Reduced Home Loans , If you're rate doesn't start with a 3 you're paying too much. Do the switch now.
Great Home Loan Rates
They had the best home loan rates when i refinanced with them and they still have the best rates 3 months later. They do have a room for improvement in the customer service area though, in particular giving a more detail breakdown of ALL fees you are likely to encounter.
Reduce home loans
Brilliant interest rate. Staff go above and beyond the call of duty to set the loan up. Great customer service. After sales good too. Fantastic clear communication. Low interest rate
Perfect rates in the market and very good services.
They offer very competitive products with a very good rate in the market. Their customer service also is very good and they are always available to help customers. I really recommend them.
Saved so much money
Same person to deal with for our whole loan.
No extra costs. We didn't have to pay anything apart from valuation fee and we got it back when our loan came through.
Rate is amazing!!! Best in the market.
I hope the recent drop in rates from the reserve bank will be past on.
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