First class service and staff who know what there talking about.
Excellent service from both Michelle and Matthew at the Springvale store regarding a mattress swap over. Very happy with how helpful they were especially Michelle. Highly recommended this store for anything bedding related.
I went to Regal Sleep Solutions recently because I had to purchase a bed for my particular health needs. Michelle the staff member was not only knowledgeable in all of the products but knowledgeable in every particular need that I required to get a comfortable bed to suit myself. I felt I was served with patience, kindness and honesty.
If you need a bed that is going to last and suitable for your individual needs, I would go to Regal Sleep Solutions
Awesome Products & Australian made
We were on the market for a new mattress and bed frame we went into regal in Springvale we were served by Michelle she was absolutely amazing she knows her stuff she was friendly with great service and very knowledgeable and very professional cant wait for the new bed and highly recommend Michelle
We were recommended to try Regal in Springvale & were pleasantly surprised by the service, advice & help we received. Michelle was amazing, friendly & determined to find the perfect mattrass for us. Looking forward to its delivery & enjoying a good nights sleep.
Lidia was very helpful in the shop and pointed us in the right direction to the mattress we might like she made sure our spines were straight when laid down which is a first when buying a mattress . We were really satisfied and impressed . We are looking forward to our mattress being delivered this week.
Thank you so much Lidia
Helpful very knowledgeable customer focussed
Called in at Regal in Springvale this morning and couldn't be happier with the service I received from Lidia. She helped me explore all options with no time pressure. Her technical knowledge of the beds was impressive and I am looking forward to delivery of my new mattress. I would recommend Lidia and the Regal store. Being both the manufacturer and the retailer is definitely an advantage.
Assisted by the wonderful Michelle
Michelle was super polite and patient with me and helped me find the perfect mattress topper and then delivered it to my door for free saving me $75. I am a very satisfied customer thanks to her!
Excellent customer service Eva and great product
A very knowledgeable, friendly and patient Eva got us an excellent deal at the Sprinvgale store. Answered all our questions and provided more insights that we were unaware of. Mattress was great, comfortable and came with a 15 year warranty.
Australian manufacturing and option of changeover within first 12 months.
Great Customer Service Sue
We were served by Sue. She was very knowledgeable about the different products the store sold. She knew exactly what the beds were made from and the type of bed that best suited our requirements. She was very patient and answered every question we had.
Terrific Customer Service
Looking for informed assistance around mattress options, and Lidia at Springvale store delivered in full. Rather than just pushing a purchase, Lidia was the all over issues relating to bedding / sleep comfort and explained everything comprehensively and trialled many options. So glad we stepped in to Regal Sleep to get this professional advice - if looking to get a mattress go the experts and don't bother with the usual furniture stores as likely they don't have this level of knowledge and passion !!
Just purchased a mattress today and I have to say that the service was better than all the other stores I went to.
Lidia was very informative (telling me things I didn't realise I needed to know) and genuinely wanted what was best for me, and for a great price. I'd recommend having a look at this place based on the service. I hope I'll have even more positive things to say once I've had some time to enjoy the mattress.
Thanks Lidia. Looking forward to my new bed. :)
Can’t wait to get our new bed soon.
We needed a soft, plush mattress with support and went to Regal Sleep Solutions in Springvale. Lidia helped us tremendously and went through everything we needed to know. We were extremely happy with the service we got and can’t wait to get our bed very soon. Thanks Lidia.
The service I had with Lidia & Nav at Springvale regal sleep was fantastic! She was very knowledgeable and made me feel comfortable instantly. I would highly recommend shopping at regal sleep solutions if you want a quality bed frame and mattress. I am ecstatic with my purchase and service I received today. One happy customer!
Lidia from Regel Sleep Solutions in Springvale helped me find the perfect bed for my body structure! She was knowledgeable, professional and went the extra mile to help me find the perfect solution! Thank you for your outstanding service and assistance with my purchase!
Great mattress, great price, great service
We were immediately welcomed on arrival and shown all the available options for a single mattress for our 3rd old sons first big bed.
Lydia was incredibly friendly and helpful in assisting us with our decision. She made the process quick, easy as painless with her tailored advice to our situation.
The mattress is really comfortable and should last our son well into his teenage years.
The price of the mattress was also very good, especially for the quality you get and delivery was no hassle too.
Thank you Lydia!
Excellent customer service & value for money!
The girls at Regal in Springvale Home Maker Centre have made us very happy and satisfied customers today. They really listened to our needs and provided us with the best solution and not to mention price! We cannot wait to experience our new bed and look forward to visiting them again in the future. Thanks again for the great service girls :)
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