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Regal Sleep Solutions VIC, Springvale

Regal Sleep Solutions VIC, Springvale

4.9 from 128 reviews

Reviews

(123)
(3)
(1)
(1)
(0)
  • Product Quality
    5.0 (10)
  • Return Claim MadeYes (0) · No (12)
  • Warranty Claim MadeYes (0) · No (11)
  • Product Appearance As advertised (50%) · Not as advertised (50%)
  • Customer Service
    5.0 (12)

First class service and staff who know what there talking about.

published

Excellent service from both Michelle and Matthew at the Springvale store regarding a mattress swap over. Very happy with how helpful they were especially Michelle. Highly recommended this store for anything bedding related.

Customer Service
Product Quality
Return Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
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Fantastic service

published

I went to Regal Sleep Solutions recently because I had to purchase a bed for my particular health needs. Michelle the staff member was not only knowledgeable in all of the products but knowledgeable in every particular need that I required to get a comfortable bed to suit myself. I felt I was served with patience, kindness and honesty.
If you need a bed that is going to last and suitable for your individual needs, I would go to Regal Sleep Solutions

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
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Tony

TonyGreater Melbourne (Inner), VIC

Awesome Products & Australian made

published

We were on the market for a new mattress and bed frame we went into regal in Springvale we were served by Michelle she was absolutely amazing she knows her stuff she was friendly with great service and very knowledgeable and very professional cant wait for the new bed and highly recommend Michelle

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale Regal
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Gil

GilVictoria

Great service!

published

We were recommended to try Regal in Springvale & were pleasantly surprised by the service, advice & help we received. Michelle was amazing, friendly & determined to find the perfect mattrass for us. Looking forward to its delivery & enjoying a good nights sleep.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
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Debbie

DebbieGreater Melbourne (Metropolitan), VIC

Very good advice and service.

published

Lidia from Springvale Homemaker Centre was very helpful, she understood what l was looking for in a bed and mattress. The men that delivered the bed also came on time and answered any queries that l had.

Return Claim MadeNo
Warranty Claim MadeNo
Donna

DonnaGreater Melbourne (Outer), VIC

impressed

published

Lidia was very helpful in the shop and pointed us in the right direction to the mattress we might like she made sure our spines were straight when laid down which is a first when buying a mattress . We were really satisfied and impressed . We are looking forward to our mattress being delivered this week.
Thank you so much Lidia

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
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Linda

Linda

  • 2 reviews

Helpful very knowledgeable customer focussed

published

Called in at Regal in Springvale this morning and couldn't be happier with the service I received from Lidia. She helped me explore all options with no time pressure. Her technical knowledge of the beds was impressive and I am looking forward to delivery of my new mattress. I would recommend Lidia and the Regal store. Being both the manufacturer and the retailer is definitely an advantage.

Customer Service
Product Quality
Store LocationSpringvale

Assisted by the wonderful Michelle

published

Michelle was super polite and patient with me and helped me find the perfect mattress topper and then delivered it to my door for free saving me $75. I am a very satisfied customer thanks to her!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale VIC Regal Sleep Solutions
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S Prasad

S PrasadMelbourne

  • 2 reviews

Excellent customer service Eva and great product

published

A very knowledgeable, friendly and patient Eva got us an excellent deal at the Sprinvgale store. Answered all our questions and provided more insights that we were unaware of. Mattress was great, comfortable and came with a 15 year warranty.
Australian manufacturing and option of changeover within first 12 months.
Highly recommended.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
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Furniture Shops

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Davina

DavinaGreater Melbourne (Metropolitan), VIC

Great Customer Service Sue

published

We were served by Sue. She was very knowledgeable about the different products the store sold. She knew exactly what the beds were made from and the type of bed that best suited our requirements. She was very patient and answered every question we had.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringdale Homemaker Centre
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GFR

GFRGreater Melbourne (Outer), VIC

  • 3 reviews

Terrific Customer Service

published

Looking for informed assistance around mattress options, and Lidia at Springvale store delivered in full. Rather than just pushing a purchase, Lidia was the all over issues relating to bedding / sleep comfort and explained everything comprehensively and trialled many options. So glad we stepped in to Regal Sleep to get this professional advice - if looking to get a mattress go the experts and don't bother with the usual furniture stores as likely they don't have this level of knowledge and passion !!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRegal Sleep Solutions Springvale (Ikea Centre)
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Phil E.

Phil E.Greater Melbourne (Outer), VIC

Amazing service

published

Just purchased a mattress today and I have to say that the service was better than all the other stores I went to.

Lidia was very informative (telling me things I didn't realise I needed to know) and genuinely wanted what was best for me, and for a great price. I'd recommend having a look at this place based on the service. I hope I'll have even more positive things to say once I've had some time to enjoy the mattress.

Thanks Lidia. Looking forward to my new bed. :)

Customer Service
Store LocationRegal sleep solutions VIC, Springvale
Gabrielle

GabrielleGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Can’t wait to get our new bed soon.

published

We needed a soft, plush mattress with support and went to Regal Sleep Solutions in Springvale. Lidia helped us tremendously and went through everything we needed to know. We were extremely happy with the service we got and can’t wait to get our bed very soon. Thanks Lidia.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Fantastic service!

published

The service I had with Lidia & Nav at Springvale regal sleep was fantastic! She was very knowledgeable and made me feel comfortable instantly. I would highly recommend shopping at regal sleep solutions if you want a quality bed frame and mattress. I am ecstatic with my purchase and service I received today. One happy customer!

Shop LocationVIC, Springvale

Perfect sleep!!

published

Lidia from Regel Sleep Solutions in Springvale helped me find the perfect bed for my body structure! She was knowledgeable, professional and went the extra mile to help me find the perfect solution! Thank you for your outstanding service and assistance with my purchase!

Shop LocationVIC, Springvale
Furniture Shops

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Great mattress, great price, great service

published

We were immediately welcomed on arrival and shown all the available options for a single mattress for our 3rd old sons first big bed.

Lydia was incredibly friendly and helpful in assisting us with our decision. She made the process quick, easy as painless with her tailored advice to our situation.

The mattress is really comfortable and should last our son well into his teenage years.

The price of the mattress was also very good, especially for the quality you get and delivery was no hassle too.

Thank you Lydia!

Shop LocationVIC, Springvale

Great

published

Lidia was incredibly helpful at the Springvale store. The whole experience was very easy and we are so happy with our purchase

Shop LocationVIC, Springvale
Sash

SashMelbourne

Excellent customer service & value for money!

published

The girls at Regal in Springvale Home Maker Centre have made us very happy and satisfied customers today. They really listened to our needs and provided us with the best solution and not to mention price! We cannot wait to experience our new bed and look forward to visiting them again in the future. Thanks again for the great service girls :)

Shop LocationVIC, Springvale

Very helpful service

published

Lydia at Springvale homemakers was so helpful when choosing a mattress. Her consultation was very thorough and helpful. Super friendly service and not pushy, highly recommended.

Shop LocationVIC, Springvale

So happy!!

published

Very satisfied with the service and product examples. The customer service by Lidia was very helpful and generous. Would definitely recommend to people I know to come here.

Shop LocationVIC, Springvale
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