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Rendition Homes

Rendition Homes

3.8 from 40 reviews

Extremely slow, no proper communication channel and update. Literally, need to beg for updates

Except for the customised building option, other things are not good. We signed the commitment contract on Nov 2018, final contract on 1st Feb 2019. After several follow up, they gave colour selection on 1st April 2019 and haven't got the variation till to date after many follow-ups They have given 5 months for building start date from colour selection. Carlise, Burbank and other companies start in 5 to 6 weeks. Extremely bad communication, very slow. it seems people need to wait for 1.5 years to get a single storey house.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
2 comments
Hi Mat, we take feedback seriously and will continue to work on improving our communication. Please continue to liaise with our Construction Administration Supervisor throughout this process. We trust that you'll feel much more positive about the experience once your new home has been completed. Regards, SuzanneHello Suzanne, Thanks for looking into the comments and taking seriously. Atleast this gives some hope. Hoping my house construction will start soon not like 5 months from colour selection as mentioned to me by the supervisor. I will surely give honest feedback and hope renditions home can resolve my concerns and start my job sooner. Thanks

Getting very up and down feelings

Not enjoying this build what so ever. Lack of communication by either the Supervisor or Rendition when it comes to the scheduling of works. Slab poured in December and yet we must wait till November. Havent seen trades on site for a few days. Work in the construction game and its frustrating to think we will finish the first stage of Adelaide Airport major works and my home wont be near finished.

Build StageMid-Construction
Construction End DateNovember 2019
1 comment
Hi Terry We are working towards successfully building your new home as per your building contract, and we are on schedule to have it completed by November. Please liaise with us directly via the office or with your construction supervisor should you have any concerns or queries relating to either progress or the build and we will be happy to help. Regards Suzanne

First Build Experience

When management informed me about the start date of construction, it was accurate enough and site supervisor and construction team informed us well with every detail and assisted us with all the documentation that we needed. The final cost of the build was spot on.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2019
1 comment
Hi Jackie, thank you for partnering with us to build you new home. We appreciate your valuable feedback and trust that you'll enjoy many happy years living in it . Kind regards, Suzanne

Great customer support but very slow process

I am building with rendition in melbourne (V0042) , so far customer service has been great they always reply my email in timely manner, however the process is lengthy and very slow , I am not sure when will start building, at my end everything are ready (finance, etc) , paid initial deposit in 8th June, that was 8 months ago. Was promised the whole process will take 4-6 months (see attachment) , it’s false advertisement, I believe the quality of the building will be good as I read some reviews here. But i don’t know why it took so long for them to start, My mate who start building the same time with me using Metrixxx , now on the finishing stage already , Mine not even started. I have been paying mortgage land, council rate, plus rent nearly one year. will update again once My house completed

Customer Service
Build StagePre-Construction
2 comments
Hi Jessie, we take all feedback very seriously. Please continue to liaise with our Construction Administration Supervisor throughout this process. We trust that you'll feel much more positive about the experience once your new home has been completed.it seems this is getting worst, 11 months down the track, still no news when are they going to start building, i am worry now if they are still in the business or they are just not qualified to do this job, my email 2 months ago has not been responded yet? i will be contacting their GM soon to find out

Fantastic House from a Great Builder

How well managed was your build? Could not have asked anymore from the building supervisor. Went out of his way to help and us. Genuine with attention to detail and got feeling he treated the house like it was his own/
How was the workmanship and build quality of your property? Outstanding. Family Friends that are tradies have commented on how great the build quality is. Only very small touch ups required (as expected in a build) that were fixed straightaway once highlighted.
If you had any issues pre, post, or during construction, how satisfied are you with how the company handled them? Not sure on previous negative comments, we had great support throughout. There were times where we didn't agree straightaway, but these were resolved professionally, courteously with Rendition able to see all perspectives and went out of their way to accommodate us.
How did your final cost compare to your estimated cost? No variations at all, Rendition have a high level of professionalism and ensure everything is in writing so both parties are aware of what has been agreed. We made sure we the contract was what we wanted and had big items (footings) as fixed prices.

Construction End DateJul 2018
1 comment
Hi Matt, thank you for partnering with Rendition to build your new home and thank you for your valuable feedback on your building experience. We're delighted you are happy with the outcome and trust you enjoy your home for many years to come. Regards Suzanne

Happy with the finished product

Having recently moved into our dream house as first-time builders, we are very pleased so far with the quality of the build. Very few defects or adjustments since practical completion. There were a few delays in terms of timing with lining up of trades and communication wavered at times however the final cost only differed marginally from the initial estimations.

Our project supervisor (Stuart) was excellent - thorough, informative and solution focused. Our tradies, in particular our tiler (Jeremy) were excellent and went above and beyond to please.

Construction End DateSep 2018
1 comment
Thank you for choosing to build with Rendition and thank you for your feedback. We hope that you'll be very happy in your new home and enjoy it for many years to come!

Great quality home, terrible process and customer service (none)

How was the workmanship and build quality of your property? Fantastic, great trades.
How well-managed was your build? Great, excellent building supervisor, no wasted time once commenced
How was the customer service and support? Woeful.....absolutely sub standard
Check the other reviews for Rendition.
The negative reviews say the same things. The positive reviews well, are they real?
We love our home, well built to our design, but some of the poor form from the admin/service/sales people left us bewildered.
Adversarial at every opportunity.
Promised one thing, then that was retracted, additional cost to BYO trades kept quiet, not delivering on what was advertised. The list goes on and on.
Read the contract thoroughly, be aware, and only communicate by email so as everything can be tracked etc.

Construction End DateJul 2016
2 comments
Thank you for choosing to build with us. We are delighted that you are happy with the high standard of your new home. Please be assured that all reviews on this site are stringently verified to ensure legitimacy. Customer satisfaction and feedback are paramount to us and so based on your feedback, we will certainly be reviewing all our communication processes to ensure that we can continue to provide the best possible experience for all our customers.it is too little too late for us, we would never build with Rendition again following the issues we have had. I can confirm that some quality issues with the build have emerged (and now resolved) but the communication problems still remain. This was quite recently with threatening language used. Disrespectful.

Very happy customers!

We were impressed with the finish of our two builds, the best we have had so far after building with several other builders. Our Building Supervisor was very professional and easy to communicate with, and always returned phone calls. The selection process and standard of selections was very, very good and the Mondello representative was extremely helpful and professional. Any queries we had during the build and any variations to original contract were explained in detail and costings supplied.

Construction End DateDec 2017

Home Sweet Home

From the start of our building process we were looked after by a friendly helpful consultant who listened to our dream and then advised us on how to best achieve it. Once a final plan was settled on the planning stage began and again the Rendition Homes team delivered, guiding us through all the paperwork that is required, eventually leading to the selection process. This too was a very easy, painless side of the build with the Mondello selection room holding all the fittings & fixtures in one place and a design consultant there to help. Construction was also well looked after by a friendly, professional supervisor who covered all aspects of the build right up to hand over. When the time came to collect the keys a simple meeting was held, all documentation was reviewed and a small gift awaited us. Overall a great building experience was provided by the team at Rendition Homes, so thank you. :)

Construction End DateNov 2017

Delivered what I wanted

After a lot of back and forward to get the perfect design for our blocks, the custom team delivered what I asked for. Maximum house for the long skinny blocks, leaving enough room at the front of house to park an extra car. Selections was a breeze as I knew what I wanted, and was assisted to achieve an extra linen cabinet not on the original plan.
As with any process there is always room for improvement well done to Holly, who was always able to be contacted and followed through. All trades were always polite and able to answer questions when posed. My completed homes are as I expected, true to selection and design.

Construction End DateNov 2017

First Time At Building a House

This was our first time at building a house and it was a little daunting but Rendition homes made it quite easy with minimal stress. Picking the selections for our home was made extremely easy as it was all there in one room!
We were a little disappointed with a couple of things that the sales consultant promised which never eventuated but overall a very good experience and we would definitely recommend Rendition Homes.

Construction End DateOct 2017

Quality Custom Built Home

Pre-build process was lengthy due to numerous changes in design from council recommendations though Rendition helped us along the way. Construction process was fantastic and felt as though each week we had tradies on site which is all you want. We have just had hand over and so far really happy with the end result. Staff are very helpful and responded efficiently throughout the whole process. Would recommend them to others wanting to build a quality custom built home.

Construction End DateNov 2017

Well Priced First Home

As a first home buyer, I was a bit overwhelmed when it came to choosing a design and builder to go with. From the start, Rendition was easy to work with and very flexible in designing the right home for me. Selections was a breeze, everything was done in a single room with a professional, no need to drive all over town just to pick tile colours from someone who doesn't care. The site supervisor was very friendly and helpful and the build quality is excellent.

Construction End DateMay 2017

A perfect home from a quality builder

We are thrilled with the unique yet practical design and quality workmanship of our home. The salesperson, designer, stylist, and tradesmen were all highly professional, yet friendly, insightful and easy to work with. The site supervisor was always friendly, accessible, helpful, and accommodated our needs as best as he could. The whole team worked very efficiently and we were in our home with minimal delay. Small after handover issues were also dealt with promptly. Rendition was flexible about using a combination of their products and our own and the house is fantastic. The only small criticism I have is the pre-contract process which was a bit arduous, however I believe that has now become more streamlined. In general however communication was outstanding and the team was always committed to making sure we were happy with decisions made. I would recommend Rendition to anyone seeking a high quality build at a reasonable price, a friendly helpful team, and a construction process which can be relied upon to be effective and efficient. This is not easy to find and we congratulate Rendition on what was a relatively problem free process working with great people.

Construction End DateMar 2017

So happy with our first home

I can't say a bad thing about rendition homes. I'm sure everyone can understand how hard it is to choose a builder for your first home and there is a huge amount of doubt that the one you choose is the right one for you. However we felt comfortable with rendition homes from the start to the very end of our building process and can not recommend them highly enough. Everyone there has been hugely helpful and approachable and were always happy to assist with our queries no matter how minor they may have been. So a huge tick to the customer service that we received. As for the build, again i can not say a bad thing about it. We love our new home and have found the build and the tradesmen to be fantastic. So basically our first home build process has been a delight and would give more stars if i could. Thank you Rendition Homes.

Construction End DateMay 2017

Great service, great house

The workmanship was fantastic, the communication excellent.
Have built with another builder, and found rendition homes cheaper and better quality build.
Will build again with rendition homes. They helped me design the home in my budget. The end result was a well laid out, within cost.
The tradesman they use, were friendly, tidy and went out of there way to make sure I will be happy with the finish result.

Construction End DateMay 2017

Night mare from the start and it's still going on

Horrible builder with rough jobs and quality. Cracks at the ceiling whenever the weather changes, literally have the guys to come over every 6 months to fix the cracks which continues to occurr. Terrible customer service with no responsible to a defect garage door that never function normal from day one. Leaking pipe, roof and uneven hot water temperature, blocked water taps due to construction debris in the pipe and many more. Never ending disaster from day one of getting the keys.

Construction End DateApr 2015

Our deam home is complete

Rendition were the only builder serious about working with our sloping block. They were helpful and communicative, providing inclusions as standard that other builders would charge a lot more for. A couple of slight hiccups at the start were sorted out with a bare minimum of fuss, and compared to some of the horror stories we have heard from other people who have built, we had a pretty good run. Overall quality of the finished home is great, and we couldn't have asked for much better in our forever family home.

Construction End DateMar 2017

Super fast and reliable builders

After months of looking through different builders, we decided to build through Rendition for our very first home. They worked in with our needs, extremely patient and competitive against their competitors, either matching or beating prices where they could. Due to our unique circumstances we had a very short time we needed the house built in and Rendition were more than accommodating. We are extremely grateful for all the hard work from the Rendition staff and in particular, our amazing and dedicated Site Supervisor - we would have been doomed without him.

Thank you Rendition, even though building a home is the most stressful experience of our life, the end result, the walk in the door to see the final result, it made it all worth it.

Construction End DateFeb 2017

Excellent communication...

Went with Rendition Homes with a bit of trepidation due to previous reviews highlighting poor communication. Our experience was nothing but positive regarding this aspect of our home build project with any fears being allayed with a timely responses given to any query we made from day one. A bonus to using Rendition Homes was the freedom we had to design our house (this included the slab) without incurring any extra design cost. We found we did not need to pester our Site Supervisor (Dave) due to his schedule having a trade in attendance on nearly every working day of our build. Again questions we did have were also responded to quickly. We found the tradies to be very polite and skillful in their sphere of work throughout their time making our home. We have since moved into (nearly two weeks at time of this feedback) our home and have yet to find anything of significance to give the snagging team some work. In conclusion; Our experience has been very positive with Rendition Homes, from the day we met with Steve right through the build with Dave and his team who were more than ably abetted by the administration team.

Construction End DateNov 2016

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Questions & Answers

What's your average build time in South Australia metro
1 answer
Hi, build time is generally somewhere between 12 - 18 months, from the time the contract is finalised. If you would like to know more site specific information please contact us with your land details and we would be very happy to assist you. Regards Suzanne

Has anyone cancelled a building contract? Can you please share your experience during this time? E.g customer service, charges etc. Feel free to PM if you prefer.
1 answer
Just decided not to throw out paperwork leading to cancellation of contract to build with Rendition in 2011. It represents 5 months wasted time and loss of $3000 deposit. Although it was a nightmare I don’t want to forget it as I want to be sure I never sign a contract again based on a lying salespersons word that it will be resolved during the process. I am ashamed I signed it as I was a contract specialist (albeit ill at the time). They lie and their business is unreliable. It seems others have also had my bad experience while some have been satisfied. DON’T risk it. If the specs and price are not clear and firm in writing do not sign with Rendition Homes.

Considering to build with Rendition. Is anyone at the moment in process of building with them now as it is 2018?
3 answers
Not building with them now and would not in the future. Read the reviews and take note of the negative comments, there are positives too.Communication has been poor and it has been 11 months of working with them and they still have not applied for council approval. Very slow and will not contact us when there are delays. Be aware they will verbally state the allowances made are maximum. They are not and verbal discussion means nothing, they willrefer to it all as estimated allowances which can increase.Incredibly slow. Nearing 20 months and house is still far from completed. Days leading in to weeks in a row where site is unattended. Always blaming other things for delays despite surrounding houses with other building companies having no such issues (I.e. council approvals, weather, time frames, contractors). Ask for updates and get told of things being booked only for those dates to pass with no action. Can’t comment on quality of home at this stage as not enough of it has been completed to get a good indication.