Replica Furniture
- replicafurniture.com.au
- ✓ Verified company
711 reviews · Statistics
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Reviews
Great value, great service
Online storeI purchased a coffee table, which arrived as promised. There was a potential issue with the delivery (regarding stairs) which the team phoned to warn me of in advance, and offered a full refund if I couldn't manage... much better than some who simply "dump and run" without warning.
The quality was excellent- much better than other replicas of this design
Unfortunately there was some damage but the team again were very responsive, working on a variety of different creative solutions to get me a replacement table top and return the original.
... Read moreI'm really satisfied with the purchase, but most satisfied with the team. Things don't always go according to plan, but when so many other companies try to pass the buck, this team was a stand out in making sure I was satisfied, staying on the front foot of communications at all times. I'm pretty sure they lost money on the transaction/ replacement, but they did what they needed to to ensure a very happy customer. Would buy again and recommend without hesitation- thank you!!!Outstanding Customer Service
Online storeThe customer service is beyond impeccable. Fast delivery, my order arrived in 2 days, and helpful staff. Jaclyn was great. Unfortunately the stools I ordered didn’t suit my other furniture, though they were of high quality. The return was sorted out in another day unlike so many other online stores. I would definitely shop here again.
Show detailsFabulous Customer Service!!
Online storeOrdered lamps Friday night, delivered Wednesday!! Fantastic turn around on order. Truck only left one of two boxes. Rang Customer Service and they had it sorted in no time flat. Communicated the resolution back to me with a lovely message! Still maintaining excellent communication at probably what is their busiest time. Well done to your team!!
Show detailsExcellent product!
Online storeThe staff were so helpful and sent through photos to make my decision of what to purchase easier. Excellent quality product also. I have since gone back and purchased more items.
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Awesome side table
Online storePerfect size, good quality I’m about to order a 2nd one
Show detailsExcellent Service
Physical storeVery helpful staff...went above and beyond to help us with our purchases.
Show detailsGreat good quality products
Physical storeVery helpful staff good quality products. Great range of products.
Show detailsGreat customer service
Online storePrompt dispatch and delivery and great customer service response time and outcomes when I had an issue with a product. Replacement product is great and I am happy with the quality.
Show detailsSimple Process
Online storethe purchase and delivery processes have been simple, clear and well managed. Have been unable to assess the quality of our products yet as they are still packaged/ to be delivered.
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Greta customer service
Online storeThe store took the time to make sure our delivery was a good experience even when something got delayed by the delivery company the team at Replica furniture went above and beyond.
Show detailsGreat Products Couldn't be happier!
Physical storeGreat service, friendly staff, well packaged and super quick delivery. What more can I say!
Show detailsEasy way to buy
Physical storeVery easy to survey site on line and then buy. If easier you can physically go to store park outside pick up and leave with ease
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Speedy service
Online storeI searched for and easily found/ordered a couple of patio chairs in the late afternoon and they were delivered the very next morning by a friendly person, after a call to confirm that I was going to be onsite.
Show detailsGreat service
Online storeThe chair was exactly as described. Very prompt delivery and securely packaged.
Amazing customer service and gorgeous coffee table
Online storeBought a Noguchi coffee table in dark walnut. Jacqueline provided outstanding customer service re delivery interstate. The table is beautiful and excellent quality. This is the fourth purchase I've made from them.
Show detailsQuestions & Answers
For Replica Barcelona Bench (Italian Leather) in White colour, do the frame made of solid wood in walnut like the day bed, with the supporting straps are made from thick saddle leather and the legs are made of polished stainless steel?
Hi there!
Can you tell me if your Eames Lounge Chair & Ottoman are the Aniline italian leather? Are the buttons & piping all made out of geniune leather {aniline} or pu bonded leather?
Appreciate any feedback.
I can’t help as I haven’t bought this product
Thank you for your enquiry. This item is definitely in genuine leather, including the buttons and piping, we do not use any bonded leather or PU. If you have any further questions please don't hesitate to give us a call on 1300338978, we will also be happy to send you photos of the showroom display chairs.
Is it Aniline italian leather though, top or full grain?
Get an answer from our members and Replica Furniture representatives
Details
About Replica Furniture
Replica Furniture sells premium reproduction furniture inspired by classic 20th century designs at competitive prices. They have a showroom in Brisbane.
The product range includes lounges, outdoor furniture, storage options, homewares and decor, lighting products, tables, chairs, and stools.
Points of praise:
- Most reviewers found that Replica Furniture’s customer service was great, and said that staff were friendly, professional, and got back to them quickly.
- They also said the wares that they purchased arrived promptly.
- Reviewers appreciated how easy it was to use the website and place an order.
Replica Furniture Online store4.8(554) | ||
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Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops |
Type of Furniture Offered | Dining, Living, Office, Outdoor and Sofas | Dining, Living, Office, Outdoor and Sofas |
Offers Free Standard Shipping | No | No |
Contact info for Replica Furniture
Mon | 9:00 am - 5:00 pm |
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Tue | 9:00 am - 5:00 pm |
Wed | 9:00 am - 5:00 pm |
Thu | 9:00 am - 5:00 pm |
Fri | 9:00 am - 5:00 pm |
Sat | 9:00 am - 4:00 pm |
Sun | 10:00 am - 4:00 pm |
- ABN: 86140867241
Extra Information
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