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- 6 reviews
- 4 likes
I purchased a number of pieces from Replica store in Brisbane - a combination of online and instore. Incredible service, follow up and assistance. Product quality is excellent, the staff take pride in both the furniture and their service. Given how inexpensive it is, I am completely blown away - on both counts. Interestingly, I also bought a number of pieces from an expensive high end store and the difference in service could not be more stark - even as you couldn't tell the difference in quality. Seriously impressed.
One Line and Instore - Excellent communication and the highest level of service.
I was very impressed by the service. One of the items was faulty when delivered there was no issue at all about arranging for its replacement.
I was assisted at all levels, the receptionist who answered my call, the sales team, the girls who answered my emails.
Highly recommend.
We're sorry to hear there was an issue with your item, but we always do our best to get things resolved as quickly as possible. Thank you for the great review!
- 2 reviews
Love the products. Good quality and price. And readily in stock. Alicia in the store was so so lovely and helpful.
Hi Bec, thank you for the wonderful review, we look forward to seeing you in store again in the future.
- 2 reviews
I recently purchased a Kantet Dining Tsble and 4 Hans Wenger Ch33 Dining Chairs and would have to say the service provided was nothing short of perfection. I purchased overnight and received my delivery by early afternoon the following day. The quality of service and quality of product has been outstanding. I would highly recommend Replica Furniture to all for your online and in store purchases of quality furniture.
Michael Gold Coast
Hi Michael, we do try to provide good old school service with a personal touch, so thank you for your glowing review and endorsement, we really appreciate it.
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The staff were helpful and accommodating with our commercial order that changed a few times, and helped us to select the perfect chairs for our medical practice and staff tearoom. We couldn't be happier with the end result. The delivery staff were delightful and went out of their way to ensure that they had done all they could to make things as easy as possible for us.
Hi Fiona, thank you for the terrific review, we're just glad it turned out so well in the end. Thank you too for the photos, it all looks lovely!
- 2 reviews
Purchased 6 Hans Wegner Elbow Chairs,not only are they the most comfortable chair, but also stylish and solid.Purchased on the Monday and received them on the Wednesday.wonderful customer service.couldn’t be happier. Thank you.
Hi Kelly, glad to hear you love your Elbow Chairs, they really are just one of those great classic pieces of design. Thank you for the great review.
- 7 reviews
- 1 like
I purchased 8 dining chairs and 4 matching kitchen stools. Hans Wegner Elbow. Extremely happy with the whole experience. Purchased on a Tuesday, shipped on the Wednesday, received at my regional home in Victoria four business days later. Very well packaged, no damage to my goods. Never had to speak with customer service as the whole process was smooth and easy with tracking available. My purchase came fully assembled. They look great in my dining/kitchen space.
Hi Linda, thank you for the wonderful review, we're delighted everything went so smoothly for you. Enjoy the chairs/stools and we hope to help again in the future.
Related Articles
Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.
- 2 reviews
An extremely straight forward experience. Saw it, loved it, ordered it….well priced quick delivery and exactly as presented. Could not be happier.
Hi Christine - isn't it great when everything just falls into place? Thank you for the great review, we hope you are enjoying your purchase.
I tried the Replica elbow/wishbone dining chairs at a frenz house and they were so comfy. After dinner could sit in it to chat more. It also had the curved wish bone back support to lean back. Decided to get it for myself. Bought online and arrived in a day. How good was that.
Hi Cynthia, what a great way to test the chairs out! Glad to hear you were so happy with the service, thank you for the lovely review.
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- 2 reviews
- 4 likes
Purchased 6 bar stools online (Replica Wishbone Counter Stool - Beech). They are stunning and even better in real life. Delivery was made the next day. Very impressed.
Hi Sandra, they are stunning indeed - so glad you love them! Thank you for the terrific review.
We were trying to purchase the Tulip marble table from Rove concepts and they quoted $554 for shipping. Replica delivered the exact same table for $75 delivery and $300 less so not only did we make a great saving, it was delivered the next day and the team were in contact during the process. Very happy!
Hi Lauren, we love hearing that we have exceeded expectations, so thank you for the wonderful review!
- 5 reviews
- 2 likes
I looked online to view what tables and chairs were available, next day travelled from Northern NSW to Brissie. Fabulous knowledge and customer service, as I have a small dining space in my apartment I was unsure which style was the best. After measuring the space ordered the rectangle table and chairs online. Delivery person was helpful. Love the style and quality of my Kantet table and Replica Hans Wegner chairs. Definitely recommend this company.
Hi Lily, thank you for the terrific review. We always love to have our customers visit the store so we can spend time looking at options, but we're also happy to do the same over the phone if you're n...
Read moreot able to make it in. We look forward to helping again in the future.Find out how Replica Furniture compares to other Furniture Shops
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The Replica Featherston Sofa 2 Seater is a must have. The buying experience was flawless, and the furniture is exquisite.
Hi Mel, thank you for the great review, we hope you are enjoying the Featherston Sofa, it really is a classic piece.
I ordered on the Friday and they were delivered on the Monday! Excellent quality very pleased with the purchase and great value for money
Thank you for taking the time to post a review for us - we're very pleased to hear you are so happy!
Love our Wishbone stools which totally match our dining chairs. They arrived in perfect promptly, in perfect condition and now would like to order 2 more stools
Hi Dennie, thank you for the lovely review - we're delighted you're so happy with them. If you haven't already ordered the next 2 please feel free to call us and we'll be pleased to help.
Questions & Answers
For Replica Barcelona Bench (Italian Leather) in White colour, do the frame made of solid wood in walnut like the day bed, with the supporting straps are made from thick saddle leather and the legs are made of polished stainless steel?
For Replica Barcelona Bench (Italian Leather) in White colour, do the frame made of solid wood in walnut like the day bed, with the supporting straps are made from thick saddle leather and the legs are made of polished stainless steel?
Hi there!
Can you tell me if your Eames Lounge Chair & Ottoman are the Aniline italian leather? Are the buttons & piping all made out of geniune leather {aniline} or pu bonded leather?
Appreciate any feedback.
I can’t help as I haven’t bought this product
Thank you for your enquiry. This item is definitely in genuine leather, including the buttons and piping, we do not use any bonded leather or PU. If you have any further questions please don't hesitat...
Read moree to give us a call on 1300338978, we will also be happy to send you photos of the showroom display chairs.
Is it Aniline italian leather though, top or full grain?
Get an answer from our members and Replica Furniture representatives
Details
 Replica Furniture Online store4.8(452) | ||
|---|---|---|
| Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops |
| Type of Furniture Offered | Dining, Living, Office, Outdoor and Sofas | Dining, Living, Office, Outdoor and Sofas |
Extra Information
Cheaper than a coffin.
Great Mattress - Sleep Improved :-)
Genuinely love this product! I have already recommended it to many other friends!
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Hi Jenn, thank you so much for your wonderful review, we're just delighted that we could help and that you are so pleased with our products and service. We do love what we do, but it's always good to hear our customers agree!