Super Quick Delivery
The online store was easy to navigate, and the delivery process was very efficient - ordered on Saturday and delivered to Gold Coast on Monday. Only issue was chairs were packed in a different style carton so I had a bit of a freak out until I opened the carton.
Perfect! Everything went amazingly!
Easy online purchase. It was an extremely prompt delivery! The products are amazing and of great quality! I would use and recommend this site in a heart beat! Thank you
Kitchen / bar stools
Easy to assemble, quality excellent, moderate to heavy weight, very sturdy, thin cushion with tabs that keep them in place
Next day delivery
Look great, very happy with product
Good, just some feedback though
There were not enough components to put the chairs together (ie pieces were missing from the packaging) so I had to purchase more from the hardware store. Otherwise all great.
Exactly what I was looking for
I found the exact table I was looking for at a reasonable price. It was delivered promptly, well packaged and very easy to assemble. Love using my new table in the atmosphere it creates.
Beautiful table delivered very fast
Quality table and it was very easy to find the table and place the order. I would definitely recommend this company. I had a bad experience with a different online replica store and was very happy with Replica.
We found the perfect outdoor quality stools from a great selection available. Online order with super fast delivery time with a courier. Very happy. And stools look great in place.
Very happy with the product and ordering process. Decent quality for a replica , hard to pick it as a copy , loving lounging on my Barcelona 2 seater , speedy delivery but costly !!
Ordered one day, sitting on the order the next day.
I'm very happy with the online service. I ordered online and the chairs arrived the next day. They were well protected and easy to put together. I would like to know about extra rubbers but I haven't heard back.
Terrible product and service
I thought I would save some money by ordering the replica muuto 'dots' for hanging coats etc. Product arrived and looked reasonably ok (a bit more knots/grain showing than the original product) so I arranged a carpenter to install. He was shocked by the flimsy and ill-fitting wall fasteners provided. It took him over an hour as he had to drill out the plugs so they would fit the shoddy screws. Then we discovered the last screw had different grooves to the others and could not be used at all. Absolutely useless customer service person is now pos...ting me out the right screw and I have to pay for carpenter again! No offer to reimburse despite my detailed email and clear photos of their inferior product. Next time I will buy original as I am 100% certain they would have come with wall fixings that would work. NEVER use this company as product is not as described and they will make NO attempt to rectify.
- Verified customer
Cool Stools! - Super comfortable, very stable and look great.
As I live in country VIC and cant get into the showroom I called Replica Furniture before buying. The lady on the phone was really helpful and happy to assist me in choosing the right stool option for my kitchen she even sent me some photos of the stools from the showroom floor! Its great to find a business providing old fashion personal service in a digital age!
It was super easy to place the order online. Ordered my stools on Thursday night and had them on the Monday, I seriously couldn't believe our quick and efficient the whole process was. Thank-you Replica I will now be looking at some dining chairs!!
All aspects of my purchase and delivery were excellent. My conversation with the showroom staff was very fruitful. The delivery personnel were very friendly and I was delighted with my choice.
- Verified customer
Faulty goods and non existent after sales service
Ordered 4 kitchen bar stools from Replica and delivery was quick. Unfortunately, that's where the positive ends. Upon inspection, one of the stools had a noticeable crack in the joint. Took photos of the fault and emailed Replica as per their terms and conditions. Received no response from them. Followed up email one week later and still no response from them. Replica thinks if they ignore emails you will just give up and they wouldn't have to honour your consumer rights for faulty goods. Absolutely abysmal customer service. I have ordered furn...iture from other online retailers before and whenever there was an issue, it was quickly addressed and rectified. Overall quality of the bar stools were not great, cheaply made. Would never order anything from Replica again based on this experience. If you do order from them, you hope that nothing arrives faulty otherwise you're stuck with it and never hear from them again.
Replacement chair pads
Only bought a small item on line. Delivery was prompt. Item is just what I ordered. Very happy to be able to buy this product. It was just chair pads for the Bertoia Chair.
Love the Noguchi replica coffee table
After another large online store ran out of stock of this table, I found it on Replica Furniture and it was delivered within 24 hours. The heavy glass was encased in a wooden pallet so in the absence of accompanying instructions and the help of a saw, we managed to assemble the table in about 30 mins. Happy with the end result.
I was looking for a particular set of bar stools and finally found them on Replica Furniture. Very satisfied with everything from the online shopping experience to the product and to the delivery.
Excellent Customer Service from Justine
I purchased 3 bar stools a few ago years and now wanted a 4th that would match the wood stain colour. I spoke to Justine who provided friendly first class service - very happy customer. The whole shopping experience was very easy and the delivery was exceptionally quick.
I cant believe how quick delivery was!
The product was exactly what I was looking for and was delivered within 24 hours interstate. It makes me question why I even bothered looking for dining chairs in physical stores at all. Will come straight to replica furniture next time
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Questions & Answers
Hi, we purchased 2 of your Eames replica lounge chairs and matching Ottomans a couple of years ago. We have been very happy with them until both seat buttons on mine popped off within 2 or 3 days of each other. I rang the store and was advised to seek an upholsterer. While this is undoubtedly good advice, we live in country Tasmania and I would prefer another solution. I know that the bona fide Herman Miller chairs seats slide off in some way, is there a diagram or some knowledge as to how your cushions are attached and how they can be disassembled to reattach the buttons, the chairs are still firm favourites,however, the lack of the buttons denigrates their looks a great deal.
Replica F.Replica Furniture
Hi Mark, thank you for getting in touch. If you could please email us at firstname.lastname@example.org we will be able to send you some information that should be helpful.
The Replica Furniture Team
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