Resicert Property Inspections

We were recommended Resicert by our property agent when buying our property in November 2025, and unfortunately our experience has been extremely poor from inspection through to complaint handling. [Name Removed] came to inspect the property in late October 2025. We advised Resicert upfront that the property had been vacant for 13 years, and… Read more

expected a thorough inspection. The report stated that the taps and showers “operated normally when tested”, yet this was not the case when we moved in. On 9 December, just one month after settlement, we discovered severe drainage issues. This was the weekend we moved in due to working internationally. Our time‑stamped photos show that after running the tap at 9:35am and leaving it for five minutes, we informed them that the water remains in the sink and showers and that it's not draining.

When we contacted the inspector, he claimed he had run the taps and showers for five minutes during the inspection. This did not align with the evidence we provided. A licensed plumber attended on 17 December and confirmed that the waste pipes are old galvanised pipes that have corroded internally — a long‑term issue that develops over years, not weeks (see https://amarcoplumbing.com/how-long-for-galvanized-pipe-rust/). The professional plumber found a blockage and a leak caused by corrosion, and provided videos, invoices and a quote for the required repairs.

These were significant defects that should have been identified in a pre‑purchase inspection and the blocked drains identified (had they have truthfully ran the taps for 5 minutes) would have instigated a further investigation from us, especially given the property’s long vacancy. We supplied Resicert with a full timeline, photos, videos, plumber’s invoices, and the plumber’s report. Despite this, Resicert refused to cover the cost of unblocking the drains or the necessary pipe diversion. They offered only a refund of the inspection fee, which does not come close to the cost of rectifying a defect their report failed to identify.

We escalated the matter to Consumer Protection WA. Resicert has not responded to Consumer Protection’s request to contact us and resolve the matter in February 2026.

Based on our experience — inaccurate reporting, failure to identify a major long‑term plumbing defect, refusal to take responsibility, and lack of engagement even when Consumer Protection became involved — we cannot recommend Resicert. Their “100% money‑back guarantee” does not cover the real‑world consequences of missed defects, and we would strongly advise buyers to consider alternative inspection companies.

Peter Bailey did a building inspection for me. Peter was extremely thorough and explanatory. When I received his extensive report, he answered all my questions and was very reassuring. Thank you Peter.

Fantastic and thorough service. Don’t let the negative reviews tarnish the individual franchisee. Bad apples are in any business. Look for reviews of your local franchisees, ours was absolutely amazing. Very detailed and accurate. Would recommend Resicert to anyone. Their booking system was so easy and extremely fast turn around which was… Read more

important to us as we forgot to book our inspection for our purchase and nearly missed our deadline!!!! Lots of photos provided and our vendors even confirmed that our inspector was at the property for hours!! Thorough thorough thorough.

Professional service – Ron Hart was thorough, professional and timely. I had cancelled an initial inspection and the payment was refunded almost immediately. When I finally found a property I liked he responded promptly and did the inspection although it was a week before Christmas. Ron even called to give me a verbal preliminary report. I highly recommend Resicert Property Inspections.

Home Handover Inspection – Allan Jones was punctual & provided an excellent report detailing items to be fixed before handover. I would not hesitate recommending or engaging Allan for any future projects.

The inspection report wasn't bad but when I called inspector for some clarification he was like, read from report or check the link. Well, when I am calling you is because as an expert I am trying to understand better by directly talking, if I knew better I would have inspected myself. I understand all these companies try to play safe in case they… Read more

have missed something and avoid liability and hence the reason for call that at least tell me verbally. This is where the company lacked and after paying $800 I think I deserve better service. I am better off selecting another B&P provider next time.

Very disappointed – Inspection missed serious ceiling defect that later collapsed I engaged Prince Kanda from Resicert in March 2024 for a pre-purchase building inspection of my investment property in Baldivis. The inspector noted minor stains on the alfresco ceiling and flagged that it was gyprock (which is already a red flag for external use).… Read more

However, there was no recommendation to investigate further, nor any warning that the ceiling might be structurally unsound or poorly installed.

Just over a year later, in May 2025, the entire alfresco ceiling collapsed. My insurer declined the claim after identifying the cause as non-compliant construction and poor fixings — a clear defect that likely existed well before my purchase. When I contacted Prince Kanda and team from Resicert, they declined all responsibility, citing the 60-day liability window and stating that “compliance with building standards is not part of the inspection.”

This is incredibly disappointing. As a buyer, I relied on this inspection to identify visible and material risks — not to just list cosmetic observations. The issue here wasn’t buried inside a wall — it was on the ceiling, visible, and ultimately dangerous.

Prince Kanda Resicert may follow the legal fine print, but if you’re paying for peace of mind or want an inspector who will flag potential structural hazards — I strongly recommend looking elsewhere.

I am extremely disappointed with the building inspection conducted on my property. The inspector claimed that our fence contained asbestos and this was part of the opening property comment on the report, which caused significant concern for the prospective buyer and ultimately in my opinion led to the sale falling through. To verify this claim, I… Read more

consulted two separate professionals from a reputable fencing company, both of whom confirmed that the fence is made of Hardiflex, not asbestos.

This inaccurate assessment had a direct and detrimental impact on the sale of my property. Furthermore, the report appeared to focus disproportionately on minor cosmetic issues, such as paint and rusted screws,. No structural issues were found, yet the report left the buyer with a skewed and overly negative impression of the property.

In my opinion, the lack of accuracy and professionalism in this inspection was unacceptable. I would not recommend this company to anyone.

AVOID - Try to avoid responsibility for their inspectors – Be very careful with this firm. After one of their building inspectors came out and conducted an inspection that was defective, they claim they are not responsible and that the inspector was acting in their personal capacity despite having a Res-cert email address, being listed on their site and turning up in a Resicert branded truck and clothing.

Rip Off and harassing – DONT GO THERE - Quoted $500 charged $600 for ONE room inspection on what the "inspector" himself said was a 10 minute job. the emails and SMS'S FROM THE MOMENT I CONTACTED THEM BORDERS ON HARASSMENT sent "overdue" payment demands from the minute the inspector stepped out the door.

big discrepancies between the inspection report and reality – There was a big discrepancies between the inspection report i got from Resicert and the real status of the property that i discovered when i moved. Resicert discrepancies cost me a huge amount of money to fix all the damages that they confirmed they are not there in their report. I do not recommend using Resicert at all.

Great service – Very thorough inspection, did the inspection in a very timely manner. Let us know how to fix any problems that were found and best actions to move forward

Do not waste your money and time - use a licensed builder with a trade! – These people are not licensed builders. They have done a minor course which "licenses" them to conduct these inspections. Use a licensed builder - not this franchise! I had a pest and building inspection completed and multiple defects were missed that I noticed within the first few days after settlement. Eaves sagging, high termite prone planter… Read more

beds, blocked stormwater system, damaged gutters, incorrect labeling of a sump pit, wood rot causing structural damage in multiple locations. This will cost me to the tune of $30-$40k in the first few months after settlement.

An absolute disgrace.

Not worth the paper it was printed on – Purchased a property subject to a satisfactory building + pest report. 2 years later and we have spent >$20,000 and had major pre-existing leaks, non-compliance and other headaches which the inspector had photographed and labelled “no issues” I emailed them about their “money back guarantee” and received no response. I could not recommend them at all, as they cannot give peace of mind with a copy-paste report which ignores any actual issues.

Easy to Deal With – Professional. Friendly. Thorough. Highlighted a few important things that we needed to be aware of that helped us to renegotiate sale price. Promptly sent a copy of our report two years later when we couldn't download/locate our copy.

Twice as Good – I recently purchased a house and used Resicert as my Pest & Building certifier. I was very happy with their work, and wouldn’t hesitate to use them again.

Excellent Service - Couldn't be happier – Extremely professional, knowledgable and thorough. Have full confidence in the report to move forward with the purchase.

Professional Property Inspectors – The Inspector carried out the property building and Pest inspections to two of my properties and the reports were easy to follow and very professional. Will recommend their services to anyone, many thanks Resicert property Inspector.

Brilliant – Absolute gentleman in his approach to what he has to do. At no time is anything threatening to either buyer or seller and issues are addressed with a logical approach.

Great professional service! – Shayne was very informative, up-front, helpful & professional. We feel that he is very trustworthy and can ask him for any help. Very happy with the service, thanks Shayne.

Incredibly thorough! – Allan was incredibly thorough in his inspection and even told us about squeaky cupboard doors!! Would definitely recommend using these guys for any inspections you want done in the future!!

Excellent Service - Good Report – Aaron Tolhopf (Licensed Property Inspector) was very good. He still fielded questions well after the production of the report. Phone calls and emails were responded to very quickly. Very easy to deal with.

Highly Recommended – Such a smooth and easy process. Justin was prompt and provided a clear and detailed report. The office staff were also friendly and very efficient. Would definitely recommend.

Comprehensive Building Report – My building inspector was methodical in fulfilling his checklist tasks and supported his reports with photos highlighting items requiring attention.