??!
1 photo
Ridgewater Homes

Ridgewater Homes

4.9 from 29 reviews

See the Best Home Builders in 2019 as rated by Australians on ProductReview.com.au.


Experience with Ridgewater

I built my home with Ridgewater while staying in different state. I never had any issue or tense moment through out the construction I was kept informed of every phase and milestone. Completed the construction well before timeline. Especially workman ship is very good. It's amazing experience and a big thanks to Ridge water staff. Special thanks to my building supervisor and sales consultant.

Site Admin
Timeliness
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
1 comment
Hi Jagadeesh, thanks for your 5 star review. We enjoyed building your house for you, so we're glad to hear that you had a great experience. Wishing you all the best for the future. Kind regards, Nicole

Amazing service and impressive inclusions

After a long and tiring builder selection process, we signed with Ridgewater Homes for our first investment property due to flexibility with the floor plans, and very happy with the services provided so far. Our sales consultant, showed great knowledge and passion in floor plan design and internal upgrades. We were very impressed with Lifestyle inclusions and were able to save quite a lot on upgrades. Sales consultant understood our requirements well, and was very responsive to any of our questions and concerns, letting us less stressful when making decisions. Construction started well and is going smooth so far with regular updates from our site supervisor.
Building a house can be very stressful but we haven't had any issues so far. We hope things stay the same for the rest of the build. Looking forward to completion.

Customer Service
Site Admin
Timeliness
Transparency
Build StageMid-Construction
1 comment
Hi Manpreet, thank you so much for leaving us this wonderful 5 star review! It's great to hear you are happy with our service and progress of your new home. We pride ourselves on delivering quality built homes for our clients and keeping you informed along the way. Looking forward to handing you the keys to your beautiful house Kind regards, Nicole

'Loved the Flexibility'

We are building a double storey custom design in Truganina and very happy so far with the overall process. House is half way through progressing good. We dealt with a consultant sitting in Truganina display for initial consultation early this year and then one on one with draftsperson for our custom design consultation. Took us 2 months with more than 5 plans to pencil our dream home. Now it is under construction and we cant wait for handover as we are thrilled with every stage progress and seeing our plan getting build on ground.
Definitely recommend Ridgewater homes if you are specifically looking for custom design.
Thanks

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
Construction End DateNovember 2019
1 comment
Hi Sri, Thank you for your positive feedback, we are pleased to hear that you have had a great experience to date. We look forward to continuing to guide you through the rest of your build journey and we are always here for you should you need anything. Regards, Nicole

Thoroughly enjoyable process!!

Built my first investment with this amazing builders, they managed it in a very professional way. I was kept in the loop through out the build time with weekly and timely updates, so that I knew what exactly was going on.
My inspections we done promptly so that i could see my house getting built from the initial stage.

The products that were used were of very good quality. I am very happy with the finished product.

I would once again say its a real value for money and quality. I Have been to many builders got many quotes but no one could come near to Ridgewater homes, and the quality of products and choices were just amazing.
i would like to thank the sales, customer service and my supervisor, they made this journey as smooth as silk. I could not have asked for more. Keep Up the Good Work. A Big Thank You to all of you for building My Dream Home.

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StagePost-Construction
1 comment
Hi Renato, we're very happy that you had a great experience and thanks for giving us a 5 star review. Wishing you all the best for the future. Regards, Nicole

Highly regarded and recommended builder.

Only 4 star because the tiles we wanted were discontinued after the selection and we had to compromise with a similar but not the same colour. But that off coarse not the builder's fault as they don't make tiles in-house and we were informed about this as soon as they found out from the supplier. From the beginning of the process through to completion, we found Ridgewater Homes to be professional, courteous, efficient, and cost effective. The staff and tradespeople were all well-informed, helpful and as excited about the build as we were. It was a hassle-free build with each step clearly outlined. The workmanship was exceptional, each person involved treated our home build as if it was their own. We would highly recommend them to anyone and hope to build with Ridgewater again in the future.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePost-Construction
1 comment
Hi Tran, it is unfortunate about the tiles but we hope you're happy with the ones you have chosen. Thanks for your recommendation. We really do enjoy helping our customers to build their dream home. Wishing you all the best during the build and we look forward to handing you the keys to your beautiful new home in the future. Kind regards, Nicole

Thrilled with our new home

We highly recommend building with Ridgewater Homes. From the planning stage right up to the final handover we were well looked after. Nothing was ever a problem for any of the team. When we did have questions or concerns they were addressed quickly. The attention to detail throughout the process was exceptional. We hired our own private inspector throughout the build and he couldn't pick up any defects in any of the stages except from a minor couple of things. The quality of our home is above standards he mentioned in the report. Throughout the building process we were well informed of the progress. We would highly recommend anyone build with Ridgewater Homes, and we would certainly build with them again. Thanks again to the whole team at Ridgewater, we are loving our new home.

Build StagePost-Construction
1 comment
Hi Ricky, Thank you so much for leaving us this wonderful 5 star review and congratulations on your new home! It's great to hear you are happy with the quality of your new home. We pride ourselves on delivering quality built homes for our clients. Wishing you every happiness in the future. Kind regards, Nicole

Solid company, good experience.

Our house was very well built and excellent in quality. Saurav guided us in perfect way to choose the plan and customised as per our needs. The initial meetings detailing the build and our variations were conducted in a friendly and professional manner. The workmanship and quality of the build could only be explained in one description, that being that the house was built by the tradespeople as if it was their own house. The changes were managed well, quality was good, any problems were dealt with quickly and efficiently. The office staff were friendly and helpful all the way through and beyond the build. Would definitely build with Ridgewater Homes again!!

Build StagePost-Construction
1 comment
Hi Laxmi, it's wonderful to hear that you had a great experience building your new home with us. We are focused on providing excellent customer service. Our sales team are very experienced in choosing the perfect floor plan to suit your families needs. Our construction crew take great pride in delivering quality-built homes for our clients. Wishing you all in the best and hope to work with you again in the future. Kind regards, Nicole

We cant be any happier - Top job Ridgewater Homes

We are so happy with our Ridgewater home and the quality of the build. There we so many choices in our colour selection appointment. Our site supervisor had great communication and was fantastic to deal with. Any concerns or queries we had were responded to in a very timely manner. We could never have imagined our first home turning out to be so perfect. A big thank you to Ridgewater Homes and to all the staff. We will be recommending you to all our family and friends!

Build StagePost-Construction
1 comment
Hi Julian, thanks for your feedback. We're pleased to hear that you had a great experience building your new home with us. Best wishes, Ridgewater Homes team

What a great Co. !!!

We highly recommend building with Ridgewater Homes. From the planning stage right up to the final handover we were well looked after. Nothing was ever a problem for any of the team. When we did have questions or concerns they were addressed quickly. The quality of our new home is second to none. The attention to detail throughout the process was exceptional. Throughout the building process we were well informed of the progress. We would highly recommend anyone build with Ridgewater Homes, and we would certainly build with them again. Thanks again to the whole team at Ridgewater, we are loving our new home.

Build StagePost-Construction
1 comment
Hi Kulwinder, thanks for your recommendation. Wish you many happy times in your brand new home. Regards, Ridgewater Homes team

Great start with Ridgewater Homes!

We spent several months exploring various builders, floor plans and display homes.

We were impressed with Ridgewater, and received very positive feedback from friends and colleagues who had completed the build process with them.

The Ridgewater Rubicon 29 floor plan suits our block and having 3 separate living areas suits our family needs well with kids . Only minor adjustments were requested, and these have been readily accommodated.

The process from sales quote, to colour selection to tender has been very straight forward.

[ Saurav ] assisted us well with the initial questions, sales quote and floor plan.

[Jay ] made the colour selection day enjoyable and assisted us to make the best choices to suit our vision and budget.

We are now looking forward and excited to progressing through to construction in the coming months and hopefully it'll be as enjoyable and stress free as their initial process was.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
1 comment
Hi Kelly, thanks for your feedback. We're happy to hear that you've had a great experience so far. We look forward to building your new home and our team will continue to help you along the whole process. Regards, Ridgewater Homes team

Brilliant build process and quality!

Our entire build process with Ridgewater Homes exceeded our expectations. The entire team made themselves accessible at a moments notice and easily assisted us with any questions we had during the entire process.
Customising our home was no problem and the team went out of their way to ensure everything was fantastic. We were kept continually updated with emails, photos and phone calls when required between site inspections. Special thanks to our Sales consultant and our Site Supervisor who ensured everything was delivered to the highest standard. The build progressed smoothly and other people that saw our home being built have all commented about the high standard of quality and finish delivered by all trades involved. We highly recommend Ridgewater Homes to our family and friends and would have no hesitation in building our next home with them. It is fantastic to see a local, family owned and operated business go above and beyond and maintain this level as the only acceptable standard!

Build StagePost-Construction
1 comment
Hi Sujana, thanks for your positive feedback. We appreciate your recommendation and are happy that you had a wonderful building experience. Kind regards, Ridgewater Homes team

Great people, love it!

Building a house is a very stressful process and we were advised by friends and family not to do it but I am glad we did and I am glad we chose Ridgewater Homes.
From start to finish they have been so supportive we could not have done it without them.They have always been ready to answer any questions and concerns we have had.
Any problems that arose were dealt with promptly and all processes were explained in detail so we knew at all stages what was expected of us and what to expect from Ridgewater.
The whole team is well trained from the sales team at the display homes to the inspectors that came to do the warranty inspections 6 months after we moved in and all in between we never felt as though we were just another customer we always felt it was important to them that we were comfortable and informed.
We have been living in our Ridgewater home for few months now and we are ecstatic this is our dream home and we were able to make it perfect for us.
Ridgewater encouraged us the whole way to make it ours and just right for what our family needed and its Difference package which is part of the base price had so many things included that other builders consider extras and charge accordingly.
With Ridgewater as our builders we have been able to create not just a house but a beautiful Home for our family.

Thank you!!

Build StagePost-Construction
1 comment
Hi Chandan, thanks for your wonderful feedback. We're happy to hear that you had a great experience building your home with us. Wishing you and your family many years of happiness in your beautiful home. Kind regards, Ridgewater Homes team

RIDGEWATER exceeded expectations at every step of the way.

From the initial experience of working with sales rep in particular aspects of our home then to the build phase, nothing was an issue for the team at Ridgewater Homes.
We personalised the home design with multiple variations to the plan and thank god our sales rep (Saurav ) had wealth of knowledge and patience when it comes to customising. Ridgewater were accommodating throughout and made sure we were able to incorporate specific requirements without the headaches and hassles experienced dealing with other builders.
Our site supervisor- Luke, was terrific!! He ensured we were kept up to date on the build progress, communicating timelines, sharing photos as the house began to take shape, and he spent time walking us through the property explaining intricate details. Nothing was ever an issue, he continued to go out of his way managing our queries.
The team were patient, accommodating and extremely helpful. No build is stress-free, however Ridgewater made the effort to ensure our experience was one that we could look back on and smile.
Our house is now a home. A huge thanks to Saurav, Luke and the rest of the team for turning our dream into reality. Would definitely recommend Ridgewater to our friends and family. Keep up the good work!

Build StagePost-Construction
1 comment
Hi Amit, thanks for your feedback. We're happy to hear that you had a great experience. Regards, Ridgewater Homes team

Great Stuff, great service, very professional!!

Being in the trade industry myself for few years I am completely happy and impressed with the quality of the workmanship put into our new home built by Ridgewater Homes. The cost was exactly as quoted with no hidden surprises or extra expenditures. The staff are of the highest standard who were always available to address any needs we had and made us feel that nothing was too much trouble or bother. Many thanks to Saurav in sales, Lisa in customer service and Anthony our site supervisor who are examples of the high standard of service offered by Ridgewater Homes. Would definitely recommend Ridgewater if you looking to build a hassle free and quality build.

Build StagePost-Construction
1 comment
Hi Umesh, thanks for the recommendation. Regards, Ridgewater Homes team

Ridgewater Homes - Saurav Bhanot - 5 Star experience all the way!

We have built our first Ridgewater Homes after being strongly recommended by one of our family friend! We were expecting the experience to be quite daunting & stressful as so many people have warned us it can be whilst building a first home! However, the second we walked into Ridgewater we have been so well looked after and experience has been nothing but exceptional. Our prestart consultant Saurav is just absolutely amazing. He followed through with any info or requests almost immediately and has really taken the stress and hassle out of almost everything if there was any we've had to deal with. The quality of the home and finished product inside really make us glad we chose this builder after looking so many!! Would definitely recommend Ridgewater Homes to everyone looking for a stress free quality build. We would definitely build with them again.

Thank you!!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
1 comment
Hi KPatel, thanks for taking the time to post a review. We're delighted to know that you had a positive building experience. Regards, Ridgewater Homes team

Great Experience & Value for money.

We built our first investment property with Ridgewater Homes recently and could not have asked for a better experience!

From the get go the whole process was easy and stress free. Nothing was too much to ask and everyone always willing to assist where they could.

The quality of the finishes and exceptional customer service will have us back again for our own home due to start late this year.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2019
1 comment
Hi Emma, thanks for your feedback. It's important to us that our clients have a positive building experience. Regards, Ridgewater Homes team

A 5 stars experience sharing!!

This is our second house built with Ridgewater Homes. Absolutely love their work and professionalism. They are easy to communicate with, will answer all your questions, and whatever issues you have, they will get onto them straight away. Everyone is super friendly and approachable, including first point of contact ( Sales ), Customer service, managers, and site supervisors. They are very honest and up front with the cost and they build your home like their own.

Every stage of the build was checked by our independent inspector and he was so impressed with the quality of both houses, and never had any concerns. Love our new house and thank you to everyone from Ridgewater Homes for doing a wonderful job.

We look back on the building process with happiness and gratitude. Would recommend Ridgewater homes to everyone, specially first OR second home buyers who are looking to achieve their dream home with good inclusions, quality and still want to stay within their budget. Truly, value for money. Would also give 10/10 to our sales consultant Saurav Bhanot who at every step was in contact with us until we moved in.

Our building experience was certainly a very pleasant journey. THANK YOU!!!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
1 comment
Hi GSharma, thanks for taking the time to post a review. We're happy to hear that building your home was a pleasant experience. Regards, Ridgewater Homes team

Great customer service!!

We'd like to thank Ridgewater Homes for a very well planned and executed build of our new home in Melton South.
From the start with sales person (Saurav ) at the Head Office in Delahey, Lisa ( Customer Service ) , Sunny ( Permits ) to the Building Supervisor (Luke), it has been a very pleasant experience.
Special thanks to our Sales consultant who has been with us during the whole journey even during construction and at the time of handover along with our supervisor. Both have been fantastic at what they do. Would definitely recommend Ridgewater Homes if you looking to build.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
1 comment
Hi Nilesh, thanks for the recommendation. We value what our clients are saying about their building experience. Regards, Ridgewater Homes team

Wouldn't build with any other builder!

WE have had our brand new home built for just over 6 Month's and couldn't be happier being our first build was a walk in the park thanks to the amazing Team from Sale's ( Saurav Bhanot for picking the House and customising ) to choosing the colors ( Jay ) and Our Site Supervisor ( Vito ) of the build which was just amazing. I would Highly recommend Ridgewater Homes to build anyone's for ever home.. What an amazing Experience my husband and I have had. We love our home so much and after 6 months we have no issues with our house at all, its all just perfect no faults or maintenance issues with the build.. Its just how we envisioned our for ever home to be And the house came with in our Budget.... Thanks Ridgewater and your amazing Team.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
1 comment
Hi Dreamhome, thanks for the positive feedback. We appreciate it. Regards, Ridgewater Homes team

First Build Experience; We're a Customer for Life!

We've been in our RIDGEWATER home since November 2018. We feel so lucky to have had such an amazing experience building for the first time! Our Journey began when I spotted a block of land in Westbrook estate, Truganina. Being very new to buying land I called Ridgewater head office for some advice and was transferred to Saurav.
Saurav took up a fair chunk of his time offering me advice that was unbiased and had absolutely no catch or pressure associated with it. About 3 weeks later I bought the land and long story short, after a meeting with Saurav we decided to go ahead with the build with Ridgewater Homes.
No question is too silly for Saurav, we were so impressed with his patience, attention to detail and promptness with keeping us updated on process and our plans.
Our build supervisor was Luke. Nothing is too much trouble for Luke, he regularly kept us updated with the status of the build and managed our project so well, we couldn’t be any more grateful.
The build quality of our home is far beyond what we were expecting! We’re so happy with the way that everything was finished.
I’m a pretty picky and thorough person; this wasn’t a problem with Ridgewater team, they went through all my concerns and addressed them very professionally.
A lot of people have asked us since moving in how it was building for the first time, and we’ve heard a lot of horror stories with other companies. I am happy to say; that every time the conversation arises we are more than happy to tell our story to anyone that will listen.
We would not hesitate in building with them again, and we look forward to building our forever home with them in the future! If you’re thinking about Ridgewater Homes, go and have a chat to them, you won’t be disappointed. Their friendly, no fuss approach to all customers is reflected the moment that you make contact. Make sure you do your research and have a list of questions ready to go, you'll be impressed with the attention to detail in the answers.

Construction End DateNov 2018

Page 1 of 2

Questions & Answers

Sorry, there are no questions yet.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.