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Ridgewater Homes

Ridgewater Homes

4.8 from 76 reviews

Reviews

4.8

76 reviews
5
(68)
4
(6)
3
(0)
2
(1)
1
(1)
  • Build Stage
  • Customer Service
    4.8 (55)
  • Site Admin
    4.7 (45)
  • Timeliness
    4.7 (45)
  • Structural Integrity
    4.8 (32)
  • Plumbing & Waterproofing
    4.7 (29)
  • Electrical & Lighting
    4.8 (31)
  • Flooring
    4.8 (32)
  • Transparency
    4.7 (49)
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Vajid

VajidGreater Melbourne (Inner), VIC

  • Verified customer

Great Quality and Service

published

I would like to say, we had a great experience building house with Ridgewater, on day 1 we met Saurav from sales team a very knowledgeable person, he made sure all our requirements are accommodated staying with in our budget and eventually came up with a masterpiece was unbelievable.

Our building supervisor Luke was great, he kept us well updated, provided a perfect timeline and was always available to answer our queries.

Thank you once again Saurav, Natasha, Lisa, Luke and the whole Ridgewater team. It was a wonderful experience..

Regards,

Vajid

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
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1 comment
Ridgewater Homes
RWHRidgewater Homes
  • Verified customer

Amazing customer service

published

Ridgewater homes is well organized and good customer service. Sales consultant really helped well in choosing my building.my preconstruction process is as per schedule. Thanks for the team, in choosing my building plan & colour selection.
Thanks for jagadeesh helping me out to choose my building plan.
We highly recommend ridgewater homes
Thanks
Ravi

Customer Service
Transparency
Build StagePre-Construction
1 comment
Ridgewater Homes
RWHRidgewater Homes
Tejas Patel

Tejas PatelGreater Melbourne (Outer), VIC

  • 3 reviews
  • 4 likes
  • Verified customer

Amazing continuous support!

published

Our experience with Ridgewater Homes has been excellent so far. At the beginning, our friendly sales consultant Jaybhai was very knowledgable and helpful and did a marvellous job getting our initial quote.
Another fantastic help that he was with us in each step in our custom floor plan and colour/electrical ideas given by him was very helpful. So I must appreciate that he is extremely helpful, patient and well prepared.
Thank you Jaybhai and Amitbhai
Looking forward to see next step in construction.
We highly recommend Ridgewater home
Thank you, Ridgewater Homes

Customer Service
Build StagePre-Construction
1 comment
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dipal t.

dipal t.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent customer service

published

we have recently signed a contract with ridgewater homes for double storey house .best builder for customised home.Jay desai gave us commendable support from the start. Understood our requirements based on his knowledge and been very calm.we're very excited start our building journey.Thank you for making our dream come true.

Customer Service
Transparency
Build StagePre-Construction
1 comment
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Nilang P.

Nilang P.Greater Melbourne (Inner), VIC

  • Verified customer

One of the best customer services and builders in the town .

published
Customer Service
Transparency
Site Admin
Build StagePre-Construction
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1 comment
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Amit

AmitGreater Melbourne (Metropolitan), VIC

  • Verified customer

Exceptional Service

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
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1 comment
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Saikiran

SaikiranGreater Melbourne (Outer), VIC

  • Verified customer

Great Quality and Service

published

Great service.The journey was pretty smooth.Impressed with the construction quality and output.Our house turned out Beautiful.Handover was on time.No major issues.Special thanks to Jagdeesh,Nick,Natasha and Sunny :)
These guys were always attentive, cleared all my doubts and helped me throughout the whole process.
Would definitely recommend Ridgewater homes to family and friends.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2020
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1 comment
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The reviewer stated that an incentive was offered for this review

Nalini Thakur

Nalini ThakurGreater Melbourne (Inner), VIC

  • Verified customer

Excellent Service and help

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
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1 comment
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Eswar

EswarGreater Melbourne (Outer), VIC

  • Verified customer

Overall experience is good

published

As first home owners, the building experience is new and exciting to us. After exploring other builders finally we settled with Ridgewater homes.

Our sales consultant Jagdeesh was friendly and helpful in customising floor plan as per our requirements. Our colour selection was smooth.
After contract signing, Sunny was in contact with me and provided regular updates on build permits, rectified missed out items during colour selection.

So far our experience with Ridgewater homes is good. Looking forward to rest of the construction!

Customer Service
Site Admin
Build StagePre-Construction
1 comment
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  • Verified customer

Word of Thanks for Support and Service

published

I remember when first I came in contact with Sunny, he was the first who recommended me the Ridgewater and I am grateful that I am constructing my first home with Ridgewater. Building first home is not at all an easy task, I was confused with all the floor plans, available builders and was having all sort of doubts about the designs, quality and of course with the final result. But with Sunny's help it all became so smooth and stress free. Sunny did answer all my inquiries regarding changes in plans and he kept me informed with every small updates. I appreciate his support and service throughout the entire process so far.

Customer Service
Transparency
Build StageMid-Construction
1 comment
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Pooja G

Pooja GGreater Melbourne (Outer), VIC

  • Verified customer

Our appreciation for the excellent service provided by Sunny Vashisht.

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
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Raghu Sharma

Raghu SharmaGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Awesome - Can't thank enough

published
Customer Service
Transparency
Site Admin
Build StageMid-Construction
Construction End DateOctober 2020
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1 comment
Ridgewater Homes
RWHRidgewater Homes
  • Verified customer

Outstanding Service at Scorching Pace

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
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OZZI

OZZIGreater Melbourne (Outer), VIC

  • Verified customer

Absolutely top notch. We Love our home!

published

We couldn’t have had a more enjoyable & positive experience in building our first home. Our site supervisor always ensured we were kept up to date & happy with each step of the process. He was always ready to answer any questions & provide helpful information with great attention to detail. Having never built before our sales consultant was also very clear in his explanations throughout the whole journey, preventing any unexpected surprises or extra costs. It really is a credit to Ridgewater Homes to have such a great team of genuine people who are eager to help you each step of the way. We look forward to enjoying our home for many years to come & wouldn’t hesitate to build again with Team Ridgy!

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
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1 comment
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Mani

ManiGreater Melbourne (Outer), VIC

  • Verified customer

Absolutely brilliant from start to finish, very professional and the quality of workmanship is a cut above the rest.

published

Starting with sales, our consultant put 100% in crafting out a design specific to our needs. He guided us through the early part of our build with such professionalism. Then followed by our site supervisor, he was excellent and had a keen eye for quality. He took the stress out of the whole building process and his communication was excellent throughout the whole time of building our lovely home. We would have no hesitation recommending Ridgewater Homes to our friends and family in the future.

Thank you so much!

Build StagePost-Construction
1 comment
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Manvir

ManvirGreater Melbourne (Outer), VIC

  • Verified customer

First Home Owner

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
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1 comment
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Ash

AshGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Could not ask for more. Best experience!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
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1 comment
Ridgewater Homes
RWHRidgewater Homes

Hi Ash, Thank you for the 5 star review! Our team will be absolutely thrilled to receive your feedback.
Wishing you many happy years in your new Ridgewater home.
Kind regards, Ridgewater Homes team

vinchal p.

vinchal p.Greater Melbourne (Outer), VIC

  • Verified customer

Dishonest, unreliable, terrible in any sense - Stay away please!!!

published

Bought a property here a year ago. Has been delayed 9 months and haven't been given any explanation as to why getting delay on Permit
Most unprofessional company we have dealt with. Management hopeless
Sales person was ok to begin with until we paid the deposit. From then on the customer service stopped abruptly. Our start date was delayed by several months because they could not get the plans right.
Simple changes to the plan took 4 weeks each time we went back to the draftsperson. They were blatantly lied to on several occasions during this time.

Customer Service
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Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Ridgewater Homes
RWHRidgewater Homes
  • Verified customer

Good custom builder

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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1 comment
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Jogani C.

Jogani C.Greater Melbourne (Outer), VIC

  • Verified customer

Best Custom Home Builder with affordable price

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2018
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1 comment
Ridgewater Homes
RWHRidgewater Homes

Hi Jogani C, Thank you so much for your lovely review. We are so glad that your build with Ridgewater team went so smoothly and you are happy with your custom build. We will surely pass your feedback to your Sales consultant.
Thanks again!

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