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Ridgewater Homes

Ridgewater Homes

4.9 from 52 reviews

Reviews

(48)
(3)
(0)
(1)
(0)
  • Build Stage
    • Post-Construction (38)
    • Pre-Construction (8)
    • Mid-Construction (6)
  • Customer Service
    4.8 (32)
  • Site Admin
    4.8 (29)
  • Timeliness
    4.8 (30)
  • Structural Integrity
    4.9 (23)
  • Plumbing & Waterproofing
    4.7 (22)
  • Electrical & Lighting
    4.8 (22)
  • Flooring
    4.8 (22)
  • Transparency
    4.9 (27)
  • Verified customer

Best sales team and builders

published

We are based in Brisbane and built our investment property working with Sales Consultant Gurbir Nagra, who was excellent. He helped us understand Melbourne housing market and designed house with all the things we wanted, and even more. Build quality is best you can get and price was very reasonable. Won't go with anyone else again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Kanwal, thanks for your recommendation. Glad you had a wonderful experience with us. Wishing you all the best for the future. Kind regards, Ridgewater Homes team

RJM

RJMGreater Melbourne (Outer), VIC

  • Verified customer

Want to build a forever home? Don't look elsewhere except RIDGEWATER !

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Pooja G

Pooja GGreater Melbourne (Outer), VIC

  • Verified customer

Excellent sale consultant.

published
Customer Service
Build StagePre-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
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Manjunath I.

Manjunath I.Greater Melbourne (Outer), VIC

  • Verified customer

Great builder to work with!!

published

We are currently in the pre-construction phase and have signed our contracts with Ridgewater Homes. Sunny was really swift in preparing contracts and arranging for colours within a very short period of time. I would definitely recommend Ridgewater to any one looking to build their first home. They are very flexible with designs and can customise designs as required.

Build StagePre-Construction
Construction End DateSeptember 2020
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Thanks for your 5 star review Manjunath. We are happy that you are impressed with your experience so far. We look forward to building your new home. Regards, Ridgewater Homes team

Maheja

MahejaGreater Melbourne (Outer), VIC

  • Verified customer

Very impressed !!

published

Our experience building our first home with Ridgewater Homes, has been nothing short of brilliant! The entire team worked together like a well oiled machine to enable a trouble free experience with a magnificent outcome. We were kept informed and expertly guided through every part of the building process. At handover we felt that we should be giving the gifts to Ridgewater rather than they to us. Extremely happy customer.

Well done !

Build StagePost-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
  • Verified customer

Seamless House Build with Ridgewater

published

After doing a lot of research, we knew what we wanted out of our new home and how it should look like. Building a second house, decisioning and finalising plans can get a little overwhelming. But Gurbir from Ridgewater understood our needs and worked with us on our requirements, hence a great practical design. His inputs were knowledgeable and logical. Then time to transitioning these plans into a real life structure where Anthony, the supervisor has done a great job. The customer service was spot on and we were well informed of the progress along the way. We are now very excited and happy to see our family home come to life! I would like to thank Gurbir, Anthony and team for delivering us a beautiful house.

Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Nikul P.

Nikul P.Greater Melbourne (Outer), VIC

  • Verified customer

Very Happy with the build quality, Highly Recommended!!!!

published

We Just finished my 1st home with Ridgewater Homes. We dealt with Jay Desai from New Gate Display. The experience from sales consultation to warranty inspection post completion was absolutely fantastic. The team at Ridgewater were always in control of their plan and kept me informed during the entire process.
The final cost was exactly as per contract. The build quality was exactly what was shown to me. There were hardly any items to pick up on during the warranty period.

Well done guys!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2019
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Nikul, thanks for the 5 star review. We're happy to hear that you've had a great experience from start to finish. Enjoy your new home.
Kind regards, Ridgewater Homes team

MrJSingh

MrJSinghGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified customer

We are happy with build quality & service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2019
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Thank you for the 5 star review! Our team will be absolutely thrilled to receive your feedback.
Wishing you many happy years in your new Ridgewater home.
Kind regards, Ridgewater Homes team

K. Trivedi

K. TrivediGreater Melbourne (Outer), VIC

  • Verified customer

It feels like we are family!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
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Krunal patel

Krunal patelGreater Melbourne (Metropolitan), VIC

  • Verified customer

Did not expect this kind of service from a builder!!! IT was excellent.

published
Customer Service
Transparency
Build StagePre-Construction
Construction End DateJuly 2020
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Shirish

ShirishGreater Melbourne (Outer), VIC

  • Verified customer

Brilliant experience all round and a gorgeous home to live in !

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
See all answers
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Srivani Manchala

Srivani ManchalaCentral Highlands and Goldfields, VIC

  • Verified customer

Fantastic experience - Amazing customer service.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StageMid-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Srivani, thanks for the 5 star review. We're delighted that you are happy with your experience so far. We look forward to working with you and handing you the keys to your beautiful new home next year.
Kind regards, Ridgewater Homes Team

Imran

ImranCraigieburn

  • Verified customer

My 2d lines transformed into 3d form as expected by RWH

published

A very BIG thanks to Ridgewater Homes to help me execution of my own designed dream home. Starting from sales Mr Gurbir, colour selection, admin, discussions with Gary and in the end Ross brought all together to complete this master piece which I can proudly present to my family and friends. Being as an Architect I can see the craftsmanship and focus on detailing is above the line. After a long research of custom design building companies, I found RWH for my house construction as they are energetic, focused on quality not quantity and delivered the project on time. Once again thanks a lot for such a smooth building experience and special thanks to Ross who supervised and managed this difficult project.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Imran, we're happy that you enjoyed your home building journey with us. You were a pleasure to work with also. Your home looks amazing.
Wishing you many years of happiness and joy in your new home.
Kind regards, Ridgewater Homes Team

Neetu

NeetuGreater Melbourne (Outer), VIC

  • Verified customer

Perfect, simple and beautiful

published

As a first home owner the process was very straight forward yet the delivery of the service was of high quality. They have an amazing team that updates you about your progress making it easy to know where you're at during the build. All team members have been very professional and beyond helpful and the discounts and promotions came in handy. There has been no issues. Happy customer!!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
See all answers
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Sukhvir

SukhvirGreater Melbourne (Outer), VIC

  • Verified customer

Awesome experience - Awesome Builder!!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
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Gurjeet

GurjeetGreater Melbourne (Inner), VIC

  • Verified customer

Excellent Service Until you sign the contract

published

As I mentioned there service is excellent until you sign the contract, but after that you will be totally disappointed the way their site supervisors build your dream house ! We faced heaps of problems during construction with them ! Worst was after handover ! They promised to fix the pending issues but never came back ! They just reply when they have time from new customers who haven't paid full amount yet , which I should have done !
The roof and vanities started leaking in the very next month after handover , but they never fixed again ,! I respect the staff and the owner of the company but couldn't hold more to give this feedback !
Dont build with them If you are not in the Melbourne's western suburbs !

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2019
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Robbie s

Robbie sGreater Melbourne (Inner), VIC

  • Verified customer

Dream project transformed into reality

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Robbie, thank you for our 5 star review. We're so glad that you're happy and wish you many wonderful years ahead. Thanks so much for choosing us to build your new home.
Kind regards, Nicole

V jindal

V jindalGreater Melbourne (Outer), VIC

  • Verified customer

Do dreams actually become reality???

published

We built a 45 sqm double storey home with them and journey has been easy and pleasant. Dreams do come true. Our project had so much coustom features and all of them were looked after. Thanks to Gary and the team as they made our dream come true. We are very happy with the process and the workmanship
We had tiled showers, powder rooms and laundry. Cost was a bit of a issues but again we had some other things in mind. The cost never varied we were paid for what we asked for.

Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Pranav

PranavGreater Melbourne (Inner), VIC

  • Verified customer

Marvellous Service and 100% Quality

published

Out housework is in progress at Albright, truganina with Ridgwater Homes and we are pleased with the smooth process. we got great help in design-wise and customize of house plan from Ridgewater guys. We are getting regularly updates from the site Supervisor (Ross) and their back office. We received excellent customer service from site manager Hrushit, Jay and sales consultant ( Sunny). These guys are genius in explainations and I can say they have many years of expertise. These people made us easy to understand about our first home process and the best guidance.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateJanuary 2020
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
  • Verified customer

Great service, Delivered what was promised

published

We recently built our home (Parker 27) with Ridgwater Homes in ThornhillPark and we are very happy with the overall process. Start to finish took just over 6 months. The house looks great. We received regular updated from site Supervisor (Luke) and their back office. Their sale consultant ( Sourabh) went out of his way to help us with landscaping, concreting and recommending an agent for renting out the property. They have very practical house designs and a very helpful staff who makes whole process simple and easy to understand.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateJune 2019
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Chandan,
Thanks for taking the time to give us a 5 star review.
We're happy to hear that you enjoyed your building journey with us. We think it looks great too. Congratulations!
Kind regards, Nicole

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