Hi is road eye re350 compatible for iPhone 14pro
How do you re-sync Roadeye recording function with ignition start-up?
We’ve thrown our unit in the bin …., company has folded and even though our unit is still Under warranty, there’s no one to fix it. Had 2 units in 3 years and both have failed.
Thanks Jenny, much appreciated. Frustrating. In the past I have used recording successfully to defend a fender bender altercation.
How do I view files from the chip on my Windows PC?
Sorry I've only used the app on my phone to view files. Try googling for your answer.
Download the PC application (Road_Eye_TAT_setup.zip) from here: external link Install on your PC then get the SD card from the unit and insert on PC. Run the app and connect to the drive that the SD card is on your PC. I could access all the recent recordings (since I have owned the vehicle).
Arthur - Where can we find the dashcam drive in the car? I'm suspecting it's under the dash on front passenger side, as I need to change the card.
My camera is not connecting to wifi not even showing up as an option. I have replaced the battery in my car recently and wondering if this is the issue. Do I need to reset the recorder somehow
You can try resetting it. It might work.
Hi. I’ve forgotten my password for my road eye stealth dash cam. I pressed the reset button then typed in 12345678 into wifi password and it won’t connect and now the unit isn’t on ♀️HELP
Just make a new password, it's always better to not have the factory password as it's not secure.
How to make new password tough?
I just purchased a second hand car with the Road-eye RE350 installed. Every time I start the car it asks me to insert an SD card. Where do I do this? I don't know where the black box is...
Depending on who installed it, could be anywhere, but get someone to pull the quarter panel trim out in the front passenger footwell. That is where mine is installed. You will need a microSD card to install, 32GB is the recommended size. The supplier of my unit recommended a High Endurance SD Card but also warned me that the card may want replacing every 2years.
Ive never had a problem with my road-eye RE350 till I changed the battery in my car, now the blue light constantly flashes non-stop does anyone know how I can fix this?
Hi Amanda - sorry I can’t help with your problem. I don’t work for RoadEye - I was a consumer just like you. I did find their customer service reps (in Australia) very helpful so I would try them.
I Colin, where can I find the customer service contact info? I have googled everything and cant find any help for Road Eye. thanks
Hi I can’t for the life of me connect to my road eye re 350. The wifi will connect to my phone but the app will not connect to the cameras in the car and I have googled and tried everything can anyone please help? I need to do like the initial connection if you know what I mean cheers
My front camera on the RE350 is recording back to front/mirror image. That is images recording on the left of the screen are actually on the right and vice versa. Looks like I am driving in the USA, when i am in NZ. Any ideas on how to resolve this? Struggling to get response with Aus-Audio in Australia. Thanks
Hi Phillip - my RE250 does the same but on the back camera. My front camera is OK. I can get the rear camera facing the right way through the iPhone Roadeye app. There are four buttons at the bottom of the screen - one looks like a microphone, the next one has two arrows, the next one has what looks like a B back to front. If you click the B button it flips the image the right way around. Hope this helps.
Thanks Colin, will give that a go.
Should the camera blue light come on when parked if the vehicle is shaken
Hi Rita,
I have the Roadeye 250 and wouldn’t be able answer your question. I have found the customer support staff at aus-audio.com.au very helpful and I’m sure they be very happy to answer your question.
Regards ... Colin
Hi all, a couple of the reviews here are relating to the 150 but for the ones relating to the 350 units I see a mixed bag of comments. I have been offered the supply and fit of the roadeye RE-350 in our newly purchased vehicle at a cost of $1090, (down from $1600), interested what others have paid. As I see you can pick these units up from various resalers with the 3 year warranty for under $500, It's been suggested around 2 hours fitment so thinking the dealer is making a nice size profit out of a unit that may not be the best choice. Out of interest, I have had several other installed dashcams around the $300 mark and these have been very unreliable which obviously isn't what one is looking for in a dashcam. Interested if any of the Thinkware/Blackvue/Lukas or DOD units are as reliable as what people are letting on? Peoples thoughts! Cheers Mike
We had trouble with our at first took it back they fixed the problem and it’s been fantastic every since....
Thanks Fran, I'm guessing yours is the RE350? If you'd prefer not to say how much your unit/install was would you say I'm being asked too much for the supply and install of this unit or would you consider it a fair price. Cheers
Mazda charged me $950 for the 350 . Installed just 2 weeks back and still experiencing problems. Next week is crunch time for Road eye to fix the issues, if not it's back to Mazda for a full refund.
Thanks for the reply Darryl. I guess the great thing and what I liked about having it done through the dealership if there's a problem you go straight back to the dealer and put it in there hands, buy one independently then get it installed and you're totally on your own, I know been there a couple times with other brands. My quote through a Ford dealership was $1090. I then found the company the dealership uses and they quoted $695 supply install and they'll come to my place (no charge) to install. However after some of the other reviews I've seen, think I'm slowly getting the idea haha. Might invest in a Blackvue or Lukas, they seem to have less drams. Cheers for your input.
Why does my RE 250 keep beeping
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