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Ross North Homes
4.5 from 267 reviews · View Statistics
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Reviews

  • Build Stage
  • Customer Service
    4.8 (92)
  • Site Admin
    4.7 (83)
  • Timeliness
    4.6 (87)
  • Structural Integrity
    4.8 (84)
  • Plumbing & Waterproofing
    4.7 (80)
  • Electrical & Lighting
    4.6 (84)
  • Flooring
    4.9 (61)
  • Transparency
    4.6 (60)
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Hammad H.
Hammad H.Perth, WA
  • Verified

Great quality and service

published

Build with Ross North our 1st house, really satisfied with quality, service and design.
Cooperative staff and site team!
Delays due to covid were really managed professionally!
No increase in the cost due to post covid inflation, everything delivered as per contract, no hidden costs.
Overall five star experience.
Recommended to couple of friends as well.

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Kate
KatePerth, WA
  • Verified

Stress free build from concept to completion!

published
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Abdul G
Abdul GPerth, WA
  • Verified

Smooth process, No hassles

published

Highly recommend Ross North for anyone interested in building a home. From the get-go the team were helpful and very transparent, but most importantly acted with integrity in regards to doing what they say they will do all in a timely manner.

I have now lived in my new house for close to 2 years now and have nothing negative to say about the quality of build.

Thank you for making my first building experience such a pleasant one.

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Ross North Homes
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Hi Abdul, many thanks for taking the time to review Ross North Homes- greatly appreciated ! Glad that we could help make your first ever building journey a pleasurable one, regards the RNH Online Team.

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Kim
KimPerth, WA
  • Verified

Excellent service and results

published

This is my first home that built with Ross North. My experience with them throughout the building has been very satisfactory; easy to talk, highly responsive to customer demand and knowledgeable on the whole construction process. The professional team enabled my family dream home to build very smoothly with confidence, which makes us mind that Ross North would be our second home builder next time! Highly recommend this efficient company to construct your dream house!

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Ross North Homes
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Hi Kim, Thanks for your kind words and hopefully we will see you return when your ready to build again, and also appreciate you recommending us to others who may also be looking to build, once again many thanks, regards the RNH Online Team.

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  • Verified

Our Custom Built Home

published

The Ross North team have been helpful from prestart to post implementation. This was the fourth time we built and the first time we built with Ross North. Our house was custom built according to our plan. The quality and construction was great. All issues from designing, prestart through post implementation were promptly resolved to our satisfaction. The final cost was within our estimated cost. This was our best experience in building.

  • Build StagePost-Construction
Ross North Homes
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Hi Roland and Lynda, Great feedback and review. We really appreciate your comments coupled with the fact you’ve built many times previously, and you consider us no. 1 to date. Many thanks and best wishes, regards the RNH Online Team.

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  • Verified

6-Star Pre-construction process!!!

published

It is the first time my wife and I are Building. We have just received the building permit and we are amazed at how well the process is going. Ross North staff are knowledgeable and super efficient. That is giving us a lot of confidence. They are guiding us well through the process and giving us brilliant ideas. Special thanks so far to Patrick Yeoh (Ross North Homes Sales & Design Consultant) for designing our dream home and for all the support since the first contact a couple of months ago. We spoke to sales/design consultants from over 6 Building companies in Perth and no one has made us feel so in peace as Patrick did! Fantastic bloke. Looking forward to working with Ross North for the rest of the project.

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Ernan H.
Ernan H.Perth, WA
  • Verified

Quality Home Built.

published

Ross North has been professional from the Planning Stage up until that we moved to our house. They are very responsive to our concern and they strive to provide support to us.
The workmanship was good. They pride themselves on quality build. They are professional enough to come back for some minor repairs which are inevitable as the house settle due to effect of weather.
The contract/estimated cost did not change significantly as the house reached its final stage.

I will be recommending Ross North to anyone planning a build.

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  • Verified

Great to be in our forever home!

published

The Ross North team were efficient, easy to talk to, responsive and this has reflected in the house being of a quality build. We are really happy with the outcome and cannot wait to build many memories over the next 30+ years. Behind the scenes the team are first class with keeping you informed of progress and always seemed happy to support us along the way. If you are considering building a new home looking into Ross North would be a great start.

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Ross North Homes
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Hi Chris, it’s great to hear you had a good experience building with us -fantastic feedback to receive and really appreciate your recommendation to others. Wishing you many years of happiness in your new Ross North Home. Regards, the RNH Online Team.

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  • Verified

Very happy home owners!

published

Very happy with the final outcome of our newly built house! Ross North were able to assist us in getting our house built to a good quality in a timely manner.
We feel Ross North were able to create our dream home on a budget and catered to all of our wants

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Ross North Homes
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Hi Rachel, Thanks for taking the time to review us, and Ill be sure to pass you’re your comments to all involved at our end- many thanks ! regards the RNH Online Team.

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  • Verified

Would definitely build again with Ross North

published

We felt supported by the Ross North team from the very beginning. All the staff we dealt with were very helpful and supportive.

Our site supervisor was fantastic! He was extremely knowable and efficient, which meant he handed over our home to us a lot earlier than expected. He made the process of building extremely easy and made himself approachable and available if we had any questions along the way.

The trades that were used on our site proceeded a high standard of finish and I would highly recommend Ross North to anyone considering building.

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Steve
StevePerth, WA
  • 2 reviews
  • 3 likes
  • Verified

What customer service?

published

I am currently building my home with Ross North, and 100% regret going with them. They say they pride themselves on customer service, and sadly this was why we ended up going with them. But it's quite frankly a joke. They are meant to be the experts, and I'm paying them good money to hold my hand through the process, so that nothing is missed. But from my experience, it's hard to call them experts. And they seemingly don't care.

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Will Le
Will LePerth, WA
  • Verified

A seamless demolish and build process

published
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Edith
EdithPerth, WA
  • 2 reviews
  • Verified

Exemplary Service and quality

published

Having previously built with several building companies in Perth, I was drawn to Ross North Homes because of the longevity of the company and renowned quality of service and produce. I was not disappointed.
The quality of our new home is superb and the attention to detail both in the planning, building and after sales services was exemplary.

The building was completed within the given time period and the supervisor was amazing in his attention to detail and understanding of any minor adjustments we needed to make.

I would have no hesitation in recommending Ross North Homes to anyone who is considering to build a new home.

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Est
Est
  • 2 reviews
  • Verified

Winner on the Sales Consultant

published

We built with Ross North, only because Mike Tanner knew what we wanted from the very beginning. We have fab views, are high up and have plenty of natural light. We modified the display home extensively, enlarged many rooms and added a third garage. Nothing was too much trouble for the team.

The build went smoothly and Ivan always answered our queries, rectified any issues and we were informed at every stage of the build.

We are pleased with our new home and we recommend Ross North for an exceptional build that wont disappoint.

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Kara
KaraPerth, WA
  • Verified

Amazing service & quality build

published

We have been living in our Complete Spec home for over a year now and are so happy with the quality of our build and the fittings & finishes we were able to choose from. Our home was built quickly and we had a wonderful experience with all of the staff at Ross North Homes and would 100% recommend them to anyone looking to build. We are excited to build our next home with Ross North Homes in the future. Thanks for a great experience

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Questions & Answers

ziri1002
ziri1002asked

Do you build at Dawesville?

2 answers
Ross North Homes
Digital T.Ross North HomesSend a private message

Hi,
Dawesville is right on our cut off- can you send me an exact address and Ill confirm- thanks

ziri1002
ziri1002

Balladonia Parade, Florida Beach Estate Dawesville

Otto Gilbert
Otto Gilbertasked

Dear Sirs,
Ross North Built my home in Mandurah in 2002 or thereabouts. We love the home. The Job Number was R7307 Plan Dia P27535 on Lot 973. The house is now exhibiting a number of signs of stress which are not of great concern structurally but possibly mainly more cosmetic.
We are keen to down size some time and realize we need to have a number of defects remedied.
I seem to recall one of the company's statements being that quite a large number of events would be covered by it's insurance guarantees for 20 years.
I write to pose the question to see if I have some sort of cover for a myriad of small complaints which I would happily compile a list for.
Our Consultant at the time was Mark Derecourt, a fine employee. Regards
Otto Gilbert
[details removed]

No answers
John
Johnasked

Can you please advise if you have built or in the process of building the Mahogany design home in the Perth metro area? Please forward the detailed addresses to [email address removed]

Regards,
John

No answers
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