RSPCA Pet Insurance Ultimate Accident & Illness Cover
- rspcapetinsurance.org.au
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1,446 reviews · Statistics
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- 2-4 weeks (109)
- 1-2 months (29)
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Reviews
Great cover
Ultimate Accident & Illness CoverI believe this is the best cover for my cat and hope I don’t ever need to use it
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Has been very beneficial for us
Ultimate Accident & Illness CoverIt has been good for what we need in regard to insuring our dogs.
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So easy
Ultimate Accident & Illness CoverThe claim was so easy as hand in hand with the vet. Was finalised very quickly. Would highly recommend
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Glad we kept it!
Ultimate Accident & Illness CoverHad insurance for Toby from when we rescued him and always wondered why, until now. Thankfully we had the insurance as he needed surgery due to having 2 tumors. Safe to say this helped us out greatly during some tough times. Always recommend having insurance.
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as good as it gets
Ultimate Accident & Illness Coverclaims very restricted .minimal coverage.no loyalty.
from a policy perspective very average
So glad we took this level
Ultimate Accident & Illness CoverOur puppy has needed to claim on the insurance twice in 12 months. We have only had to pay the gap. The claim was lodged by our vet and we paid the vet the gap. Communication between the insurance company and ourselves was quick and straightforward. We have been very pleased and pay our premium fortnightly by direct debit. We don’t I notice the fortnightly payment and we have peace of mind.
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Pets need to be insured
Ultimate Accident & Illness CoverWebsite. Easy to navigate. Quote prompt. Follow up call very helpful. Quote accepted.
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First Class Furbaby Care
Ultimate Accident & Illness CoverHassle free service and fast repayment of funds from the vet visit in 2days. Well worth the premiums
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Not happy. Pet sure manage almost all pet insurance in Australia!
Ultimate Accident & Illness CoverI let my insurance lapse because i thought they were a scam. Who signs correspondence with "Head of customer service"? Now Pet sure decline every application i make as they manage ALMOST all pet insurance in the country. It is a bit unfair.
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Hi there,
Thank you for reaching out and we apologise for any dissatisfaction caused following your experience.
Find out how RSPCA Pet Insurance Ultimate Accident & Illness Cover compares to other Pet Insurance
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Excellent overall!
Ultimate Accident & Illness CoverGreat value - especially with our Frenchie - highly recommend RSPCA pet insurance!
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Thanks to your insurance cover I'm able to maintain quality of life for my precious VIZSLA
Ultimate Accident & Illness CoverIn 2022 my Vizsla required very expensive major surgery for jaw cancers. without My RSPCA insurance gap-pay system my only option would have been having to make the traumatic final decision to put her to rest .
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This cover was perfect for our fur baby
Ultimate Accident & Illness CoverGreat value awesome service easy to claim and payments done very quickly thank you for your service to our beloved boy right up til the end!!
... Read moreFind out how RSPCA Pet Insurance Ultimate Accident & Illness Cover compares to other Pet Insurance
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so happy with this cover
Ultimate Accident & Illness Coverhave great piece of mind knowing my dog is covered for any emergency. claim response was exellent.
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Why do I receive payment by cheque in 2023?
Ultimate Accident & Illness CoverI can only assume it is to delay payment. Some of the sums on the cheque are very small - how many of these are never deposited? Do you accept payment of premiums by cheque?
Is there an option to receive reimbursement electronically?
Thank you.
ADDITIONAL
Yes there is.
Direct payment organised after very prompt reply.
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Always excellent
Ultimate Accident & Illness CoverRSPCA pet insurance is one of the best! The websites easy to use, its easy to track your claims and the refunds are very efficient. I highly recommend RSPCA, we have two retired greyhounds, as with all pets we have had a few things here and there and I am glad we chose to use RSPCA from the outset. Service and the cover is what keeps me here, sure you may find cheaper but I am sure you will not find better.
... Read moreQuestions & Answers
I've had ultimate accident and illness cover since my dog was a puppy and have never made a claim he is now 2 yrs old and he has started to have a hacking cough every couple of hours he is up to date with all his needles and tablets my question is if it is kennel cough or similar is he covered by his pet insurance
Hi Teresa,
Thank you for reaching out with your query. Vet expenses attributable to or resulting from treatment of the following irrespective of whether your dog was vaccinated or not; including infectious canine hepatitis (canine adenovirus), parvovirus, canine distemper, parainfluenza, canine influenza and all forms of kennel cough are not covered under your policy. However, if you would like to discuss this further with our team please send us a private message noting your policy details
Kind regards,
Alisa
Get an answer from our members and RSPCA Pet Insurance representatives
Details
 | | | | |
|---|---|---|---|---|
| Category | Pet Insurance | Pet Insurance | Pet Insurance | Pet Insurance |
| Underwriter | Hollard | Hollard | Hollard | Hollard |
| Annual Benefit Limit | $11,000 | $20,000 | $11,000 | $11,000 |
| Amount of Vet Bill Covered | Up to 80% | Up to 80% | Up to 60% | Up to 75% |
| Minimum Pet Age | 8 weeks | 8 weeks | 8 weeks | 8 weeks |
| Maximum Pet Age | 9 years | 9 years | 16 years | 9 years |
| Illness Cover | Included | Included | Not Included | Included |
| Routine Care Cover | Optional Extra | Optional Extra | Not Included | Not Included |
| Tick Paralysis | 1,200 | Subject to overall annual limit | $2,000 (annual condition limit applies) | $1,000 |
| Emergency Boarding Fees | $1,000 | Subject to overall annual limit | $500 | $1,000 |
| Lifetime Cover | Included | Included | Included | Included |
| Cooling Off Period | 30 Days | 30 Days | 30 Days | 30 Days |
| Consultation Fees | $300 | $300 | $300 | $300 |
| Cruciate Ligament Conditions | $2,600 | Subject to overall annual limit | $2,000 (annual condition limit applies) | $2,600 |
| Discounts / Offers | 10% Multi-pet discount, One month free offer | 10% Multi-pet discount, One month free offer | 10% Multi-pet discount, One month free offer | 10% Multi-pet discount, One month free offer |
| Accidental Injury Cover | Included | Included | Included | Included |
| Condition Limit | N/A | N/A | $2,000 per condition | N/A |
| Manual | Download manual |
Extra Information
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Hi Stanley,
... Read moreRSPCA Pet Insurance is designed to provide you with the peace of mind that if your pet is unexpectedly sick or accidentally injured you can claim back a percentage of your eligible out of pocket expenses. Depending on the level of coverage you hold our policies pay up to 60-80% of eligible vet bills with different annual benefit limits. Our covers cover Eligible Illnesses such as common conditions like ear infections, tick paralysis, stomach virus or skin conditions to the more expensive illnesses like cancer and hospitalisation costs. The Specified Accidental Injury component covers events like bone fractures, bite wounds, snake bites, allergic reactions to insect or arachnid bites other than ticks or fleas and if an injury was sustained as a direct result of a motor vehicle incident. Our claims are processed within 5-10 business days, assuming we have all required documentation itemised invoice and full vet history for first illness claim. We would like the opportunity to discuss this further with you and address any concerns that may exist. Can you please reply to my private message with your policy details, this will assist us in getting in touch with you. Kind regards, ScottThank you for sharing your review with us, I am sorry to hear that you feel this way. As this is not how we would like our customers to feel about their policies, we appreciate you bringing this to our attention.