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Bought 2 lovely reg & black rugs. They look great & compliment our rather large lounge room. The service provided by Rugs Express was outstanding & the rugs were delivered within the week all nicely wrapped, clearly labeled & secure. Thinking of ordering others for another, smaller room. Highly recommend.
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Completes our living room.
Very happy with the total look, compliments our living room. Great price for the size and quality of the rug. Delivery was quick too.
Turned my patio into a tropical oasis
Outdoor rug with tropical images and colour is a great size and plush under feet. Looks even better than as advertised. Am already saving for my next purchase!
I love my new rug
I love the colour and the style of my new rug, the colour is exactly as pictured. Also a Quick delivery.
Beautiful rug and great quality
This rug is so soft and wonderful under your feet, quality is A+ thank you very much will definitely purchase more
Exactly as Advertised
The rug I received was exactly what I had ordered. I think the rug may have been shipped into Australia from overseas which took time due to Covid restrictions, however Zac was very helpful, patient and accommodating when I called him twice for updates. My rug was delivered rolled up in a plastic covering for protection directly to my front door, and looks beautiful in my guest room.
COVID vs the hall runner
My beautiful floor rug arrived really quickly and was even better in person! However due to no fault of their own. the hall runner was delayed quite some time. However Zach kept the communication lines open and the option to choose another or a refund. We chose to wait it out and are thrilled we did. They sure do add something to our living space.
Exactly as the photo online
We have just received our hall runner and it’s just what we wanted , the colour is exactly as was in the photo , 5 metres long which is hard to find so all in all very happy would definitely purchase from rugs express again .
Absolutely love my RUGS I purchased!!
Hands up the best quality I have ever encountered with rugs.
These rugs are so beautiful in my house, they are soft and so luxurious that you could sleep on them.
I was always kept updated with the status of my order even through the tough times of covid and waiting periods.
The customer service was very informative and outstanding.
I will definitely be purchasing more rugs from this company 100% so if you need a rug you check them out as you won’t be disappointed.
Very highly recommended.
The value and quality exceeded my expectations. Both the customer service and delivery process were excellent. Delivery was very prompt. Highly recommended.
My favourite rug
Very happy with the beautiful rug I purchased from rugs express. Excellent customer service and communication. Quick delivery, received my rug in less than a week.
Absolutely love this rug. Its massive and just beautiful. I was worried about quality because the prices are so good. But its gorgeous, soft and fluffy and just well made. Customer service from zac was amazing throughout the process aswell
I had to wait for the rug mainly because of covid but zac was always prompt with emails and calls and always helpful.When I finally got an email I was told it was in stock and it came in a matter of days It is a great quality rug and looks great in the room I have already had compliments on how good it looks it was definetly worth the wait I couldnt be happier
Great rug great price great service great delivery couldn’t be more happy with it would def recommend this company if your looking for a rug price is much cheaper than other companies with same rug
Great rugs, great customer service
I bought two rugs which arrived within days of placing my order. The rugs are lovely as is the quality. The delivery driver was nice also. I experienced excellent customer service right through from my initial enquiries to the rugs being received. I found Zac to be very helpful and efficient. I will be recommending Rugs Express to family and friends.
Personal and efficient service
There was a little bit of confusion at the start, with the rug being out of stock, and COVID -19 not helping but I cannot fault Zac for his service. Amazing response and honest about the status of my order, and even offered a full refund. Delivery time was incredible. Very impressive.
Good service and great rug
The outdoor rug I ordered took three months to arrive due to COVID-related transport delays. The staff were always honest about the status of the order and offered a refund. I was happy to wait. Today I received the rug - I’m happy I waited. The rug is great. Many thanks to the staff who I’m sure are finding the disruptions to business operations a real challenge. Well done and thank you.✅
Worth the wait. The rug is beautiful and so soft, exceeded my expectations. Zac responded to emails promptly with updates
Fantastic service beautiful quality rugs
Friendly supportive service. Delivered what was ordered and were extremely flexible. Communication was reliable and consistent. Very impressed with overall service and delivery
Best Quality Rug
Anyone looking for Quality this is the one stop shop. We ordered a rug I love the quality of it so much that we ordered the Runner as well. we are happy with the product so much. the team is extremely helpful. thank you so much for the wonderful products. Will be buying more..
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