Jannifer P.
Jannifer P.

Hi my saeco aulika sup040r has a message Hopper door open how do you fix

Phil A.
Phil A.

The water reservoir leaks into the drip tray after 15mins, obviously a seal or hose split issue? Is this a common problem?

Jannifer P.
Jannifer P.  

Hi I have a Saeco aulika 040R and it has a message "close hopper door" how do we fix

Luna P.
Luna P.

How can I make decaf in this machine

Saeco
Saeco   DM   

Hi Luna, Thank you for your question. Unfortunately it is not possible to make decaffeinated coffee with Saeco Aulika coffee machine. In case of having any questions or issues, please feel free to reach out to us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST, we’d love to see how we can help you further.

Kind regards, The Philips Australia Team

Ash
Ash

I wanted to know if this is a good machine for a small scale cafe? [email removed]

Caber Capers
Caber Capers  

I have a small cafe and use an Aulika. It makes great coffee but frothing the milk is just too slow. We use a San Marco Flexa E to froth the milk and also to make decaffeinated coffee after grinding the beans. We had the Aulika changed by Saeco so that it could be plumbed in. It wasn't a success and wouldn't recommend it. As someone else has mentioned we have had a problem with the machine leaking under the drip tray. Eventually not enough water was getting through to make a coffee. We took it in for repair and a part was replaced. A month later the problem was back. We are taking it back next week. We too are concerned about rust.

Hope this helps. Sheryl Dwyer Caber House Mount Barker WA

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