Samsung 583L French Door SRF58 Series

Samsung have made a modification that fixes leaking issues – Hi we had the same issues with water leaking in crisper what Samsung have done is rebuilt the drip tray where water comes off the cooler grill down to the bottom of the pan to drain onto motor to evaporate away what was happening was there was foam in-between the drip tray and would freeze up and the tray did not have enough bend in it to hold the… Read more ·  1

water so it would block up and ice up way up into fan and that was the cause for water to over flow into crisper

Worse fridge I've ever owned – This fridge has been repaired twice for exactly the same problem. Water in veg crisper. It has now started making a loud buzzing sound, to say I'm disappointed is a understatement. Last time it was fixed was in 2021. It is now making a aweful noise that stops when opening, Samsung has said they won't fix it even though it's a known fault and it's… Read more

the same issue as past 2 times. After seeing the post by Suzanne I have requested a credit from where i bought it , it has been passed on but we will see if anyone gets back to me. I paid $1595 and did not expect to have such a bad fridge that has issues every 2 years. Samsung has called me and refused to fix it, or refund me even though it's been fixed twice already for the same issue. Are we expected to spend money every 2 years to fix the same problem. Unbelievable spending good money on rubbish

Water leaking into crisper for 6 years – Bought Samsung 583L French Door fridge from Harvey Norman in 11/2017. Water started leaking in the crisper 1 year later. Samsung was nice to send a technician free of cost who what appeared at the time 'fixed' the issue. Issue came back in few months and then again in another few months. Each time Samsung sends technician to 'fix' the issue -… Read more

but seemingly never could fix it. Last issue in 2020, when Samsung technician apparently 'changed' the entire part and was told issue now really 'fixed' forever - No Kidding this time.

Come July-23, lo and behold water started leaking again in crisper. Now Samsung says fridge is out of 'warranty'. Forget about replacing this piece of crap but they won't even fix the issue like they did in the past. but get this, fridge was already out of warranty when they supposedly had a major overhaul on this unit and changed entire part - evidently issue not resolved.

They essentially punished us for being patient with them and not demanding a replacement first time the issue appeared. Even though it is their inability to fix their own fridges. Now, I am being asked to pay to retrieve old technician reports to lodge an ACCC complaint.

Check on the internet. This is a very common issue with Samsung fridges. Customer service is polite but in the end the equipment is crappy. Also, their 'technicians' are completely inept to fix the faults. Technician came to our house 1 week ago, opened the faulty fridge parts only to 'inspect' and won't fix the issue - to prepare a Report first. Meanwhile, fridge is still leaking. And, now Samsung says they WON'T fix the problem - only because we are 'out of warranty'. But fails to acknowledge their own inability to rectify faults.

DO NOT BUY this crap and instead spend money for a better quality product.

Hope this review helps someone looking to purchase new unit.

Thanks Neel

Solid Fridge, freezer, reliable, nil issues thus far – Purchased stainless steel Samsung Fridge, Freezer, quite a solid unit, plenty of storage both within fridge and freezer compartment, quite, have yet to have any issues, but really don’t anticipate as we have had a number of Samsung Fridge Freezers over the years Show details ·  1

water leaking fake stainless steel outer case with Bubbles – This fridge is leaking water out the water dispenser and condensation where the doors come together , in the last week it has begun getting bubbles in the fake stainless that is covering the doors. The freezer trays don`t come out far enough for easy access of your frozen goods. To all people stay clear of the Samsung stainless fridges they are rubbish. This fridge was bought 2018 and I will not buy another Samsung Product. Show details

Worst refrigerator I have ever bought – Purchased this refrigerator in November 2018. Since then it has twice broken down. Not cooling, water in crispers. We have now lost x2 fridges/freezers worth of food. Authorised repairers take days to attend despite us living in metro area. Worst product - should be recalled. DO NOT BUY THIS FRIDGE Show details

Worst fridge ever only had 4 1/2 years Samsung dont care! – Bought Dec 2016 By the July 2018 I had water in the crispers every other day. Had to throw out so much fruit and veg. Got to the point of not being able to use the crispers at all. It was repaired under warranty. A few cooling issues as well. Had looked online and could see that this was the general fault of this product. So a known fault!… Read more

It happened again and was repaired again under warranty. So now we have come to the third time this has happened. To be told by Samsung that because we no longer have warranty on the said fridge, that they are not prepared to do anything for us! Cannot repair and will not replace!

According to the consumer ACCC customer guarantee laws. When you purchase a product from a supplier the said supplier has to make sure that the goods you are purchasing are: Safe, Lasting ( think a fridge should last a wee bit longer than 4 1/2 years, I was hoping for atleast 8/10 years), With no faults, Acceptable quality. Acceptable quality takes into account what would normally be expected for the type of product and cost!

So don't buy Samsung fridges! Now need to purchase one that works. NOT A SAMSUNG!

Do not buy any Samsung fridge – Water collection on the bottom crispers and it ices over. Then the stainless steel rusts around the edges. The fridge is kept indoor. No other stainless steel appliances I have does this. Samsung refuse to acknowledge theses serious design faults. Contact me baronee142@gmail.com so I can tell you more before you buy Samsung. They should stick to phones and TVs only. Show details

Do not buy this item – This fridge freezer has been nothing but trouble since we bought it. First the back would ice up so a tech had to come and install a part to rectify the issue. We now cannot put too much food in the fridge as the crisp boxes then fill up with water! We also have to keep food away from the sides and keep close to middle of the fridge. Now all the… Read more

stainless steel is bubbling and starting to come away on the bottom of the freezer door as it its corroded underneath the stainless steel coat.

I will never buy a samsung fridge freeze again as this has been nothing but issues.

Wrost Samsung product ever,I had a similar problem which wrote here. Please recall this fridge model – Water liking in vegetables trays.i did repair one time.its noisy.please recall this samsung fridge.ice making also not working.it wrost product.cannot use vegetable drawers.,I had a similar problem which wrote here. Please recall this fridge model. Show details

Failed out of warranty, and unable to be repaired – The fridge was good while it lasted. Good size, and the ice maker (while really loud) was reliable and produced a good amount of ice. Unfortunately the fridge didn't last. Outside warranty period, the inside back panel started icing up and the fridge compartment wasn't keeping cool. I contacted Samsung and was referred to their authorised… Read more

repairer.

The authorised repairer made two visits but was unable to repair the fridge (the way the defrost function works had caused the defrost element connectors to corrode, and they're attached to the main cabinet which cannot be repaired). Apparently this is common fault with Samsung fridges. Ultimately, I've paid for call-out and service, just to be told I have to buy a new fridge.

I contacted Samsung to see if there was anything else that could be done, but they only provided the same canned response, telling me to contact their authorised repairer "for a reasonably priced repair". After over a month of chasing their "Voice of Customer" team (weekly emails and phone calls) for a better solution, or some kind of reimbursement for the service fees, I still have not received any response. I asked their social media team via facebook if they could follow up. To that teams credit, they responded, but advised there is nothing that can be done.

These are one of the cheaper products in the category, but don't expect them to last, or to get any kind of service outside warranty.

A lot of money for a fridge that doesn't work properly! – I have had this fridge/freezer for 3 years now and for the past year, it has continually leaked water into both crisper trays. I am mopping up excess water daily and cannot use the drawers for which they are designed. It is also very loud and clunks regularly. Since having this model I have done lots of research and it appears many people have… Read more

experienced the same issues. Please recall this model. Of course this all started happening when the standard warranty expired!

Worst fridge I’ve ever purchased, Samsung need to step up and do a RECALL on this Model – This fridge continually leaks water in my crisper trays, I have now removed both and have a bath towel sitting in the bottom of my fridge to collect the excess water. Horrible noises, very loud. Should have stayed with Westinghouse brand as my old one is 22 yrs old and still going strong. All refrigeration mechanics I have contacted told me to… Read more

throw it on the curb side as they are RUBBISH. Not happy SAMSUNG. Biggest lemon on the market. Please do a recall on this model, As I now have to buy another fridge because I can’t deal with mopping up the mess.

Worst Fridge – We brought this Fridge 24/1/2020 at JB Hi-Fi Maroochydore QLD an have had nothing but problems with this item with crisper & top draw icing up an making horrible noises an its very clunky an have trouble shutting draws etc. Have waited a bit an thought it maybe just me but after reading these reviews i will be doing something about this as when you pay good dollars for something you expect that the product would not be this bad!! Show details

Disgraceful product – I purchased this fridge in Jan 2017. One 3 separate occasions the fridge has stopped cooling and I have lost all the food in the fridge and freezer. Have to unplugged the fridge for a period of time and turn it back on. Now the crisper is constantly filling with water. I couldn't believe the comments on here regarding the same problem with… Read more

water in the crisper yet Samsung seem to be ignoring this problem. I have seen the same issues on other review sights. Anyone who has written a positive review about this fridge will only have to wait and it will happen to their fridge.

Ridiculously common fault – Never again! I never realised that the water all through the vegetable crisper was such a common fault until I finally had enough and went to look at a new fridge and the kind staff member told me to look at the reviews for my model, I was completely shocked and appalled that I am not alone in my issue. Every day I have to clean the water out, I… Read more

have stopped using the crisper, finally sick of food going moldy in one day! Not to mention how quickly milk goes off! I have the fridge temperature set exactly where it should be but milk just wont make it even to the best before date! How can Samsung not have recalled or issued a statement warning people not to buy this fridge. Well lesson learnt, I will never buy a Samsung fridge again and I am hesitant to purchase anything else either if they are not focused on lasting quality!

Leaks like the titanic – Would never buy a Samsung fridge again.. Constantly fills the vegetables container with water. Wish I had of done more research before buying .. finally had enough of pulling apart to defrost.. every 6 - 9 months . Off to the tip with this nightmare. Middle seal hinge also broken a couple of times and water dispenser lever.. Show details