Samsung 670L French Door SRF670BFH
VerifiedMPNs: RF56K9540SG/SA and SRF670BFH8 reviews
screen wont stream ten , 9 .7plus or any of them – If you plan on watching any TV on the fridge whie your cooking your out of luck . freezes screen at every add and now wont load anything bar the home screen Show details
Old version of this fridge – Well, 2 years later and we're still waiting for Samsung to fix this fridge.... OK we've had a new ice-maker in between(and get free water filters now!) but latest problem is fridge won't interface with TV... At least I've now got the name and email address of a supervisor at the Samsung Customer Care site - they've been looking into this… Read more
problem for about 10 days now, but we have had only one occasion when supervisor said she would phone and didn't. Tuesday (28th May 2019) is the next deadline; at the moment apparently the technicians haven't been able to update the software on our fridge to the latest versions, but... they're working on it/problem has been escalated (where have I heard that one before?? Several times with no effect)). But this time???? Well, we'll see.... will push for money back if not satisfactory response.. And... as before, sound from fridge TV (when it did last interface in) was about 2 seconds behind spoken word on our Samsung TV... this,apparently, is NORMAL and can't be fixed??? BEWARE!!
Thanks for reaching out to us, we’re really sorry to hear… Read more
Definitely NOT worth the money! – I have called multiple times about the Family Hub and it's still not fixed. They say they will call back and don't. The people you have to speak to act like they are helping from a script and they can't assist you with the issues. Then get told that someone will call me that can help and I never get the call. I have many other Samsung products… Read more
and have always been very happy. But may have to switch to buying something else because this samsung refrigerator does not meet my expectations of what the family Hub is suppose to do!! I get more help using my $39 Amazon echo! So if you're thinking about buying this fridge because of the family Hub and the time you THINK your gonna save by using the apps on the family Hub, you might wanna rethink your purchase and steer away from this purchase. It's not worth the time, headaches, money and disappointment!
HI Pamela, we are really sorry to hear about your… Read more (+1 reply)
Extremely frustrating – Family hub feature is total crap. It constantly disconnects from wifi, Pandora stops all the time, it's 10 feet from the router/modem and cant get a signal. Xfininty blames Samsung, Samsung blames Pandora and nobody can get it working. Horrible product. Do no waste your money. I want a complete full refund. Show details
Good basic fridge, but terrible Woolworths app and Ice Maker – A nice fridge, with a price tag to match. The main problems: (1) Woolworths app FAIL, (2) Ice Maker FAIL and (3) Pandora FAIL. (1) The Woolworths shopping app is amazing... when it works. It needs to be reset/restarted **EVERY TIME** you leave the fridge. Add a few groceries - easy peazy, super simple - go away, then open the app and ... it… Read more
crashes! Have to restart it before the search function works or to add groceries. Further, when you try to add groceries, you can't press the "+" button (even though it is there) - you have to tap the number, then add a number - once you do this, the list goes back to the top - you have to scroll down to add further groceries. So user unfriendly. And now the "default list" doesn't work.
(2) Ice maker - as per another review - does not make enough ice! Have tried resetting etc, but you cannot get more than 4 glasses of ice per day. Samsung asked me to do about 6 things - did them all, but the icemaker is miserly. But why? It's pretty simple...
(3) Advertised with Pandora - but then Pandora ditched Australia.... verging on false advertising...
I have emailed Samsung 3 times regarding the first 2 issues - simply fobbed off regarding the ice maker, and told "Woolworths is responsible for the app". Asked Woolworths - Woolworths says "not our problem, it's a different platform, we have passed on to our app development team, and it's a samsung problem."
At the end of the day, the fridge would be amazing if the Woolworths shopping app and ice maker worked well... It seems that no-one is interested in fixing these. I did pay for a 6 year warranty - if the app and ice maker do not work properly, the warranty probably needs to be honoured... Hmmmmmm.... Waiting for a response from Samsung...
Crap Customer Service Samsung – Must have phoned the Samsung 1300 customer support number about 10 times. Each time, "We cannot solve your problem so we will escalate your query and phone you back"!! Phone call Never eventuates so problems remain.... Must have wasted hours on the phone talking with people who do NOT know this product! Fridge itself is OK, has limited supply of… Read more
ice in that it runs out after about 50 cubes, on a hot day with kids.. this is useless... check thoroughly before spending heaps on this fridge...
great – fridge is quite large, the tablet thing is alright. everything works fine. only problem is that there is no way of downloading more apps on the samsung screen and no way to delete? also wish they had a shelf for egg storage. you can control the temperature of each door so thats also cool. Show details
Crap service from Samsung customer service – Ok, is fine fridge but one app (Club des Chefs) doesn't work at all... phoned Samubg service, lady with hard-to-understand accent couldn't help, so query was 'escalated' and would get back in 24 - 48 hours... no answer 10 days later..... for a very expensive fridge this is completely unacceptable... Show details
DO NOT BUY this fridge if you expect the apps to work... we had trouble with Le Chef, now… Read more
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We're really sorry to hear of the troubles you have been… Read more