Same problem as all other reviews that I have read !!
Purchased my fridge from JB HiFi on 15 Jan 2018. Now just out of warranty. Water leakage every day into crispers and bottom of the fridge. Very disappointing as i thought I was buying a quality product that would last. From the reviews I have seen the problem is persistent even after some repairs from the manufacturer. Pulling my hair out as to what to do.
Stay away from this fridge
First one lasted 3 months and Samsung replaced it. (Faulty compessor) The second one (same model) went ok for 18 months and then began to leak water into the vegetable crispers
Samsung arranged a repair which again was ok for around 7-8 months, then same problem.
Contacted Samsung who said the fridge was now out of warranty.
I explained surely a repair had a guarantee of at least 12 months, however Samsung said we are unable to help you any further.
Really ??? having purchased quite a number of Samsung electrical appliances inc two LED televisions, mobile phones and a host of other items.
Weird part is we moved to our new house and the fridge has been fine for about the last 10 months.
Purchased in June 2016 for A$1,500.00.
Worst thing we have ever purchased
I wish i had researched this fridge before we bought it.
We have the same problem as everyone else - water filling up our crisper draws and the floor of the fridge.
I empty and clean the crispers every second day and litres of water leak into them. All the food in these draws rot from the water leakage and its a huge part of the fridge we now cant use - what a waste! It keeps happening again and again. We do everything we are supposed to, but it is useless.
We followed instructions and took the top apart and defrosted the lines etc and 1week later the issue is happening again and again. Its not worth the large amount of money we have paid for it.
NEVER buy this fridge. I am so turned off that i will never but a SAMSUNG product again.
The fridge leaks water in to the vegetable drawers. Water leak started just in 18 months time . But Samsung guys came and fix because that was on warranty period but 5 months later started again untill now . I don't recommend Samsung fridge at all. Give me big time headache from the family.
Purchased in June 2016.
- Verified purchase
Water leaking in to drawers. Fridge less than 3 years old.
As mentioned by so many reviewers below me, the fridge leaks water in to the vegetable drawers. Our fridge is less than 3 years old and just out of the 2 year warranty.
Fridge leaks water into the vegetable compartment....seems to be a common problem...unusable as a result....I would not recommend this product to anyone considering to purchase this item at all....not good
Purchased in June 2015 at Masters for A$1,375.00.
I wouldn't recommend this fridge
I purchased this fridge in 2015. I had issues over an extended period with the fridge section freezing and water leaking down the back of the fridge into the vegetable drawers. I had product care so a technician came out and repaired. The fridge is now 4 years old and the stainless steel is bubbling which will lead to rusting. I contacted samsung they advised the fridge is out of warranty so any actions will be at my own expense. I asked for this response to be put in writing which they told me they wouldn't do. I insisted so they said th...ey would but put it in writing. I am yet to receive anything in writing but in the mean time Samsung have contacted to say they will get another person to review my case. I'm very disappointed in the product but lets hope the service from Samsung is better.
Purchased in April 2015.
cheap but has problems
water keeps freezing under crisper draws and needs attention quite often ,electronics failed not long after purchase. I would not recommend you buy this model as daughter had exactly the same problems with hers
- Verified purchase
Good fridge couldn't be happier
Fridge is very good, adjustable temperature and ice maker which we don't use but is there if needed. A complaint is that sometimes the ice maker turns on even though it's off and not connected but the fridge it self is great doors work well
The reviewer stated that an incentive was offered for this review
Never a samsung fridge again dont waste your money
Bought in 2011 although it was in storage garage for 2 years (still in packaging unopened safe under shelter in garage ) we didnt open the fridge till 2013
Lots of room
Thats about it
Plumbered ice maker over froze in first couple months (after opening) so stopped using it
Then water dispenser container broke
These issues happened first year ...
Was ok for the first two years, nightmare after that. It started with water leaking inside the veg container, then water dispenser valve got stuck, then door spring snapped, then water leaking again. Samsung covered repairs but you can imagine time and effort we have wasted on this faulty product from contacting Samsung, organising repairs, take a day off and stay at home for the technician (as they only work during the week), emptying the fridge and keeping it off for 24 hours every 9 months or so, you can only imagine…. Now there is water lea...king in the Veg container again and Samsung won’t cover it as it is out of warranty, they don’t care this is a recurring issue. I own many Samsung products and as much as I like their audio/video (TV and homesteader etc), mobiles and computers, I hate their kitchen appliances. Stay away from this as it is a faulty product. Not recommended at all.
Bottom glass shelf spontaneously shattered overnight,glass everywhere. Samsung added insult to injury and won’t replace even though the unit is less than a year old. Terrible customer service. Now in hands of ACCC. Will never buy a Samsung product again....... please don’t buy this product as it is a liability
- Verified purchase
a decent product
i got this fridge on promotion and is good value
The machine is quiet and the temperature maintained consistently in all compartments and since it's samsung i dont think the warranty claim if needed would be a problem
Cleaning is also not a problem.
The Freezer is also quiet consistent
However the water doeskin cool properly.
Perfect fridge for small space
This is a nice, compact fridge, perfect if you have limited space for fridge. We are a family of four and found the storage space is more than sufficient. It has a good temperatures range which is easy to set and maintained well in both compartments.
I really like the power freeze/cool functions. Turns beverages from room temperature to icy cold in around 30 minutes. Very handy. Another plus is the non-plumbed water dispenser. Easy access, quick to refill and clean, and being non-plumbed means one less thing to worry about!
vegitable container part was not fixed properly
the fridge was good but the worst part is the vegetable cabinate is not fixing it properly ,the alignment is not fixing properly and when i closed the fridge door it was touching the cabinate and it cracked .the vegetable cabinate is not going all the way through inside .
Great Fridge, Love the water dispenser
The Samsung Srf533dls fridge is a great family fridge with ample storage space and movable shelves. The highlight of the fridge for me is the water dispenser accessible from the front of the fridge. The water dispenser does not need to be plumbed but features a removable 4L tank that is easily refilled.
Great fridge for the price
We bought this fridge on 29/1/18. It is quiet, has enough space inside for food and drink for four people.The interior lighting is brilliant. The fridge for $1280 comes with an icemaker and a non plumbed cold water dispenser. Exceptional value for the price. Delivery was prompt and courteous. The salesman at Joyce Mayne very informative and the product came with a voucher of $130 valid for two years to use towards our next purchase. .
- Verified purchase
Never a Samsung appliance again
Love the french door design on this fridge layout, but O my what an unreliable, mechanical design. After 1 year the compressor went out. New compressor installed and worked great for about 18 months. Came home from an extended vacation and all the frozen goods in the bottom of the fridge had turned to sludge and mold. Yuuck!!! Buy one of these at your own risk.
The fridge section is spacious but freezer bit too small but we love our ice maker. We are very happy with this purchase. Delivery was prompt and professional. Well done Bing Lee. It is new so won’t know if any issues with product. Looks good. Eater tank takes space from the fridge door but I love the chilled water
having a french door fridge makes storing larger items very easy. with the fridge above the freezer, nothing gets lost at the back bottom of the fridge section any more. the cold water dispenser in the fridge door is nice and big which is good for summer, but comes at the price of storage space. if the internal tank could be removed for a second shelf on the left would be very convenient.
Questions & Answers
I am considering buying this fridge, and wonder what your experience is with this fridge so far. Thanks. Ken
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