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Savvy Personal Loans

Savvy Personal Loans

3.5 from 62 reviews

Reviews

Review distribution

5 star
31
4 star
6
3 star
2
2 star
6
1 star
17

Nick D

Nick D

  • 2 reviews
  • 1 like

Great help!

published

Personal bank declined my applications because of the number of applications over a 12 month period however my income covered alot more than i was asking for. Savvy was able to get an application completed/processed within a week and I had funds within 24hrs of signing the paperwork. Extremely informative throughout the entire process and I'll be sure to come back in the upcoming years for my home loan and any future car loans.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Mason

MasonSydney, NSW

Absolutely useless

published

Absolutely useless. Said it would take 3 business days to receive funds. 2 weeks later and still trying to sort it out. Was eventually declined because of info I already gave at the very beginning of the application. Went to another company and my loan amount was halved because I was rejected by them. Wasted weeks of my time and ended up costing me over $1500

Customer Service
Application Process
Timeliness
Sandra Robinson

Sandra RobinsonSydney, NSW

  • 6 reviews
  • 9 likes

Don't believe them

published

I applied for a loan, being told that they help people with poor credit scores, I did everything they asked, and received a call back to be told they aren't going to bother trying to get it approved because of my credit score.
The guy didn't care, and hung up on me when I asked questions.
I rang him back, hr answered the questions, but never apologized for hanging up on me. Very rude.

Customer Service
Application Process
Timeliness
Tom L

Tom LPalmerston, NT

  • 4 reviews
  • 10 likes

Just ok if you don’t change anything and pay always on time.

published
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateApril 2016
See all answers

Jade

JadeSouth East Queensland, QLD

  • Verified customer

Don’t bother with this company.

published

Spoke to Kevin.
He got me pre-approved for a loan, but failed to set expectations, kept me hanging on for the 2 weeks it took him to go to 2 lenders that they have - then came back with a 195 p/week option, when I told him that 125 was my maximum and a 25% interest rate.
He wouldn’t pass along any details through the whole process and kept me out of the loop.

When I said no, he called me and left a lengthy voice message for him and a colleague talking about my situation and the colleague was more worried that I was going to another company and they were only going to undercut by a little bit and that they would convince me and they loose out.

Super unprofessional - Took way too long and a waste of time going through this company.


Jay

JayLogan

Not helpful

published

Just got of the phone with Savvy customer service. I was only ringing to enquire (NOT APPLY) on behalf of my son to see what options, rates, repayments etc would be in his current position only just turning 21, casual employment for almost 2yrs and only finance commitments is boarding and mobile phone plan. No credit history. Looking at $6000- $8000 lending capacity.
No attempt what so ever to give any information because I am not the person looking at applying. Tone of voice verified that he was uninterested in speaking to me. Potentially a possible new customer lost.


Kez

KezCentral, SA

  • 2 reviews
  • Verified customer

I wouldn’t bother

published

I’ll try my loan with someone else
Applied online. Their web links crashed.
They have been ringing me 6 times a day unfortunately I’m busy sometimes and miss the call. But others I’ve answered and no ones on the other end. You look the number up and other people have issues with them doing the same.
They can’t even leave a simple message. A regular lender would.
This doesn’t set a good example for their customer service and concerns me they can’t even get this right.
I’ll be using someone else I am a customer with perfect credit rating haven’t even managed to get past the first step of talking to someone. Poor.

1 comment
Savvy
Savvy F.Savvy

  • Verified customer

Poor Customer services unable to meet deadline -care factor zero

published
1 comment
Savvy
Savvy F.Savvy
Robbie

RobbieWerribee

Great service Savvy.

published

Just contacted Savvy on the net and inquired about a loan the agent got back to me sent the details and i applied for the loan was approved very quickly by just following the guild, The agent was very helpfull and paticent .
It made the whol;e process very easy - Thanks Savvy and Reece the agent.

1 comment
Savvy
Savvy F.Savvy

Thanks for your review. We appreciate your business!

No help and they really dont care

published

Tried getting in contact with the person im dealing with no answer rang office spoke to another person he tried seeing what loan he could give me i said I've already applied and he just brushed me off and said he get her to ring me

1 comment
Savvy
Savvy F.Savvy

Xxxxx

XxxxxPerth

Worst service ever

published

Biggest Waste of time, they never get back to you. I had to always contact them and see what happend with my application.
Will definitely not recommended them to anyone.

2 comments
Savvy
Savvy F.Savvy

Hi, As we cannot identify you, can you please send your details to billt@savvy.com.au so that we can respond to your complaint.

Xxxxx
Xxxxx

Yes sure ask Anthony Lindo he will know, he has my email address


Savvy Sucks!!

published

We had [name removed] from savvy finance, was the worst experience, [name removed] was constantly late on dead lines, didn't reply to emails or return phone calls, not only that he was extremely rude and condescending. I will do not being doing business with this company in the future.

1 comment
Savvy
Savvy F.Savvy

Hi Koz, As we cannot identify you, can you please send your details to billt@savvy.com.au so that we can respond to your complaint.


Worst service ever

published

The worst service ever I experienced, very complicated process and there own charges are high on the top of high interest rate

1 comment
Savvy
Savvy F.Savvy

  • Verified customer

Quick, Efficient, Professional but Personal approach to finance

published
same same

same samesydney

[name removed] and savvy is a big waste of time

published

i apply 2 weeks ago and still no nothing i sended everything need it and they still taking this long to say yes or no i try ringing and while i was talking they just hand up on me never deal with this company again and i would not

1 comment
Savvy
Savvy F.Savvy

Hi, As we cannot identify you, can you please send your details to billt@savvy.com.au so that we can respond to your complaint.

Average service

published

Wasn't bad service, loan was higher interest rate than promised (told me 4.8%, got 14%) and there were fees I only noticed on the contracts that they didn't tell me about (risk fee and application fee) but they weren't too bad otherwise.


Johnny

JohnnyPerth, WA

  • 9 reviews
  • 15 likes
  • Verified customer

When others failed SAVVY came through !!!!

published

I was pretty much giving up on a new car, two previous credit providers couldn't come to the party. Good credit score and deposit but can't couldn't help despite their broken promises.

SAVVY came to the rescue, peter and his team got everything sorted for me.

Drive away on my Next swing home in a new car


Awesome

published

Very professional great communication friendly service Highly recommend to any one , A big thank you once again to Lora and Katia


amazing company to deal with they went out of there way to help us when we didnt think we would get

published

worked tirelessly
brilliant service
went out of there way
Vas was outstanding his work was outstanding
highly recommend to give them a call


Barbs

BarbsBallarat

Rude, Rude , Rude

published

Made an online enquiry, they contacted me straight away which was great. Was to apparently email me an application form which I never recieved. Then called me back a few days later to see how it was all going with the form I never got. I very nicely informed the gentleman that I had in fact gone through my bank and he was not impressed. Even saying that he hopes the application with my bank doesnt put a mark against my credit when it gets rejected!!! FYI the finance has been approved. Keep your arrogance to yourself and please understand that not everyone who you speak too will follow through with your service.

1 comment
Savvy
Savvy F.Savvy

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