Savvy Personal Loans

Savvy Personal Loans

3.4 from 66 reviews · View Statistics

Reviews

  • Transparency
    3.0 (4)
  • Customer Service
    2.5 (8)
  • Loan TypeFixed Rate (3)
  • Application Process
    2.4 (7)
  • Timeliness
    2.5 (6)
  • Loan Term4.75 years
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D.S.
D.S.melbourne
  • 6 reviews
  • 2 likes

Forget it. Information gathering

published

Just another information gathering company I have to assume. I tick all the eligibility boxes. Same job for 5 years, almost $2000 a fortnight income, and after filling in all the information they needed. I was told apparently every loan company they had on their books declined me for a $3000 loan, at less than $200 a fortnight. I would love to find a company that is run by a human being and not a machine. Don't waste your time with this one.

Transparency
Customer Service
Incentivised ReviewNo
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Ben R.
Ben R.New South Wales

time wasting

published

after spending all the time going through the application and sending in all my forms an documents, then the tell me due to the fact i have a default under 18months they cannot proceed

Transparency
Customer Service
Other Personal Loans

 
 

0.0
(1,234)

Easy finance help

published

They were extremely helpful with a quick response time to my enquiry got finance hassle free excellent service highly recommend them to anyone seeking finance thank you for your help

Transparency
Customer Service
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Michele
MicheleMetropolitan Adelaide, SA
  • 4 reviews
  • 2 likes

SAVVY wanted my internet banking details (CRN and Password) to access my bank statements and wouldn’t progress without.

published

SAVVY would not accept PDF bank statements via email they wanted my internet banking CRN passwords. The customer service rep was rude and could hardly speak English which didn’t help.

Customer Service
Application Process
Incentivised ReviewNo
Nick D
Nick D
  • 2 reviews
  • 1 like

Great help!

published

Personal bank declined my applications because of the number of applications over a 12 month period however my income covered alot more than i was asking for. Savvy was able to get an application completed/processed within a week and I had funds within 24hrs of signing the paperwork. Extremely informative throughout the entire process and I'll be sure to come back in the upcoming years for my home loan and any future car loans.

Transparency
Customer Service
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Mason
MasonSydney, NSW

Absolutely useless

published

Absolutely useless. Said it would take 3 business days to receive funds. 2 weeks later and still trying to sort it out. Was eventually declined because of info I already gave at the very beginning of the application. Went to another company and my loan amount was halved because I was rejected by them. Wasted weeks of my time and ended up costing me over $1500

Customer Service
Application Process
Plenti Personal Loan

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Sandra Robinson
Sandra RobinsonSydney, NSW
  • 9 reviews
  • 9 likes

Don't believe them

published

I applied for a loan, being told that they help people with poor credit scores, I did everything they asked, and received a call back to be told they aren't going to bother trying to get it approved because of my credit score.
The guy didn't care, and hung up on me when I asked questions.
I rang him back, hr answered the questions, but never apologized for hanging up on me. Very rude.

Customer Service
Application Process
Tom L
Tom LPalmerston, NT
  • 6 reviews
  • 10 likes

Just ok if you don’t change anything and pay always on time.

published
Customer Service
Application Process
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0.0
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Jade
JadeSouth East Queensland, QLD

Don’t bother with this company.

published

Spoke to Kevin.
He got me pre-approved for a loan, but failed to set expectations, kept me hanging on for the 2 weeks it took him to go to 2 lenders that they have - then came back with a 195 p/week option, when I told him that 125 was my maximum and a 25% interest rate.
He wouldn’t pass along any details through the whole process and kept me out of the loop.

When I said no, he called me and left a lengthy voice message for him and a colleague talking about my situation and the colleague was more worried that I was going to another company and they were only going to undercut by a little bit and that they would convince me and they loose out.

Super unprofessional - Took way too long and a waste of time going through this company.

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Jay
JayLogan

Not helpful

published

Just got of the phone with Savvy customer service. I was only ringing to enquire (NOT APPLY) on behalf of my son to see what options, rates, repayments etc would be in his current position only just turning 21, casual employment for almost 2yrs and only finance commitments is boarding and mobile phone plan. No credit history. Looking at $6000- $8000 lending capacity.
No attempt what so ever to give any information because I am not the person looking at applying. Tone of voice verified that he was uninterested in speaking to me. Potentially a possible new customer lost.

Kez
KezCentral, SA
  • 2 reviews

I wouldn’t bother

published

I’ll try my loan with someone else
Applied online. Their web links crashed.
They have been ringing me 6 times a day unfortunately I’m busy sometimes and miss the call. But others I’ve answered and no ones on the other end. You look the number up and other people have issues with them doing the same.
They can’t even leave a simple message. A regular lender would.
This doesn’t set a good example for their customer service and concerns me they can’t even get this right.
I’ll be using someone else I am a customer with perfect credit rating haven’t even managed to get past the first step of talking to someone. Poor.

1 comment
Savvy
Savvy F.Savvy

Poor Customer services unable to meet deadline -care factor zero

published
1 comment
Savvy
Savvy F.Savvy
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Robbie
RobbieWerribee

Great service Savvy.

published

Just contacted Savvy on the net and inquired about a loan the agent got back to me sent the details and i applied for the loan was approved very quickly by just following the guild, The agent was very helpfull and paticent .
It made the whol;e process very easy - Thanks Savvy and Reece the agent.

1 comment
Savvy
Savvy F.Savvy

Thanks for your review. We appreciate your business!

No help and they really dont care

published

Tried getting in contact with the person im dealing with no answer rang office spoke to another person he tried seeing what loan he could give me i said I've already applied and he just brushed me off and said he get her to ring me

1 comment
Savvy
Savvy F.Savvy
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0.0
(1,234)
Xxxxx
XxxxxPerth, WA
  • 2 reviews
  • 2 likes

Worst service ever

published

Biggest Waste of time, they never get back to you. I had to always contact them and see what happend with my application.
Will definitely not recommended them to anyone.

2 comments
Savvy
Savvy F.Savvy

Hi, As we cannot identify you, can you please send your details to billt@savvy.com.au so that we can respond to your complaint.

Xxxxx
Xxxxx

Yes sure ask Anthony Lindo he will know, he has my email address

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Savvy Personal Loans

Details

Compare all 6 Savvy
CategoryFinance and Personal Loans
Interest Rate7.65% p.a.
Comparison Rate 8.31% p.a.
Repayment FrequencyFortnightly, Monthly and Weekly
Loan Amount $5,000.00 to $50,000.00
SecurityVehicle
Loan Term1 to 7 years
Compare all 6 Savvy
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