Personal bank declined my applications because of the number of applications over a 12 month period however my income covered alot more than i was asking for. Savvy was able to get an application completed/processed within a week and I had funds within 24hrs of signing the paperwork. Extremely informative throughout the entire process and I'll be sure to come back in the upcoming years for my home loan and any future car loans.
Absolutely useless. Said it would take 3 business days to receive funds. 2 weeks later and still trying to sort it out. Was eventually declined because of info I already gave at the very beginning of the application. Went to another company and my loan amount was halved because I was rejected by them. Wasted weeks of my time and ended up costing me over $1500
Don't believe them
I applied for a loan, being told that they help people with poor credit scores, I did everything they asked, and received a call back to be told they aren't going to bother trying to get it approved because of my credit score.
The guy didn't care, and hung up on me when I asked questions.
I rang him back, hr answered the questions, but never apologized for hanging up on me. Very rude.
Just ok if you don’t change anything and pay always on time.
The good ..
-in my opinion best intrest rate I coud get
- a lot of hassle as the person struggles to get his job on time.
- establishments fee $850
- everything else cost $ or lots of $$$ if you like to know for your balance you pay. You like to change anything you pay $$$$
- even if you like to pay off your debt it will cost $$$$$
- if you don’t pay on time you pay lots more...
- Verified customer
Don’t bother with this company.
Spoke to Kevin.
He got me pre-approved for a loan, but failed to set expectations, kept me hanging on for the 2 weeks it took him to go to 2 lenders that they have - then came back with a 195 p/week option, when I told him that 125 was my maximum and a 25% interest rate.
He wouldn’t pass along any details through the whole process and kept me out of the loop.
When I said no, he called me and left a lengthy voice message for him and a colleague talking about my situation and the colleague was more worried that I was going to another company and they were only going to undercut by a little bit and that they would convince me and they loose out.
Super unprofessional - Took way too long and a waste of time going through this company.
Just got of the phone with Savvy customer service. I was only ringing to enquire (NOT APPLY) on behalf of my son to see what options, rates, repayments etc would be in his current position only just turning 21, casual employment for almost 2yrs and only finance commitments is boarding and mobile phone plan. No credit history. Looking at $6000- $8000 lending capacity.
No attempt what so ever to give any information because I am not the person looking at applying. Tone of voice verified that he was uninterested in speaking to me. Potentially a possible new customer lost.
- Verified customer
I wouldn’t bother
I’ll try my loan with someone else
Applied online. Their web links crashed.
They have been ringing me 6 times a day unfortunately I’m busy sometimes and miss the call. But others I’ve answered and no ones on the other end. You look the number up and other people have issues with them doing the same.
They can’t even leave a simple message. A regular lender would.
This doesn’t set a good example for their customer service and concerns me they can’t even get this right.
I’ll be using someone else I am a customer with perfect credit rating haven’t even managed to get past the first step of talking to someone. Poor.
- Verified customer
Poor Customer services unable to meet deadline -care factor zero
Never have I have being treated so poorly for such a small loan, income extreme high, debt low credit card rating very high, gave a time line to have the finance sorted for a $6000 loan and was messed around by Savvy finance consultant. Gave him repeated emails over multiple days to sort out what was needed to happen after pre approval and yet waits until the last minute to get his act together, blames the lender...no no no he had days to have this sorted not on the final 1hr of the last day before I start my jouney of flights....no care facto...r for the client, response time poor until I got angry, no "let me contact the lender and see what I can do", just hand balls the problem over and says its out of my hands and you can redraw the loan and pay it with cash if you like.....unprofessional and left a bad taste in my mouth with this company...will warn others regarding there unprofession act.....
Great service Savvy.
Just contacted Savvy on the net and inquired about a loan the agent got back to me sent the details and i applied for the loan was approved very quickly by just following the guild, The agent was very helpfull and paticent .
It made the whol;e process very easy - Thanks Savvy and Reece the agent.
We had [name removed] from savvy finance, was the worst experience, [name removed] was constantly late on dead lines, didn't reply to emails or return phone calls, not only that he was extremely rude and condescending. I will do not being doing business with this company in the future.
- Verified customer
Quick, Efficient, Professional but Personal approach to finance
My Finance Consultant was Daniel Cannella, and highly recommend him and the team at Savvy. We had a camper trailer written off from a storm event and after being mucked around by the vendor finance, we turned to Savvy. Timeframes were tight, we wanted the trailer within 4 days as we had a camping trip planned. Daniel rang within 2 hours of submitting my application online, he went through everything and I told him the interest rate I wanted, I received an email within minutes from the phone call. I filled out the application and received anothe...r call that afternoon saying it was sent out to lenders. Next day Daniel had the pre-approval at the interest rate I wanted, however I ran into issues with my vendor for the new trailer, after 2 days of mucking around trying to get a correct invoice from the vendor, which Daniel hounded the guy too, I ended up finding a new vendor and Daniel processed all the changes needed to switch and increase the finance for the new trailer. Erin from the Settlment team sent through the contracts, called to advise she had sent them and followed up immediately once I had sent them back and the vendor settled within 24 hours. Overall the communication was amazing and the end result was what I wanted. Thanks Savvy, I would definitely use your service again.
- Verified customer
When others failed SAVVY came through !!!!
I was pretty much giving up on a new car, two previous credit providers couldn't come to the party. Good credit score and deposit but can't couldn't help despite their broken promises.
SAVVY came to the rescue, peter and his team got everything sorted for me.
Drive away on my Next swing home in a new car
Rude, Rude , Rude
Made an online enquiry, they contacted me straight away which was great. Was to apparently email me an application form which I never recieved. Then called me back a few days later to see how it was all going with the form I never got. I very nicely informed the gentleman that I had in fact gone through my bank and he was not impressed. Even saying that he hopes the application with my bank doesnt put a mark against my credit when it gets rejected!!! FYI the finance has been approved. Keep your arrogance to yourself and please understand that not everyone who you speak too will follow through with your service.
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