Juanita has been the best for us she has helped us so much,she always picks up ours calls and messages her customers service is amazing she is so devoted she goes out of her way to get a great outcome the best would not go anywhere else to get a loan
Cannot recommend Savvy highly enough. I became so confused and overwhelmed looking at personal loan options and was on the verge of submitting a lot of random enquiries to lenders that could have damaged my credit score. I enquired through Savvy and was contacted by Ben Ly shortly after. Ben was so helpful and got my pre-approval within a day.… Read more
It was wonderful to speak to someone who knew exactly what they were talking about. We were also able to discuss my specific circumstances and get a finance option that was best suited to me.
My loan has now been fully approved, and I truly owe that to Ben from Savvy!
Positive: The process was easy and result was so quick. ( rejection in less than an hour) Negative: 1- the agent was nice when I was applying and he was replying to my emails but after my application rejected and I asked him to provide me more details about the reason he never responded to me. I think that they just take care of customer only… Read more
when they can get money from you. This behavior was really unprofessional and I will never apply with them for any loan 2- I was sure that there’s no issue with my application and I could afford the repayments easily. I explained to the agent that as I have some renovation I spend couple of thousands these months in Bunnings and it shouldn’t be considered as a regular expense which may affect my serviceability but unfortunately they didn’t even check it with me and rejected my application in less than an hour. So, really disappointing
Positive reviews
Savvy are excellent!! Diligent workers !! Extremely happy outcome – Andrew done a fantastic job !! Quick and reliable ! It took no time to get the ball rolling and I’m extremely happy with the service
Personal loan – I applied for a personal loan with Matt on Wednesday and it was approved on Friday. Matt is so professional and responsive. The process was so simple and quick. Highly recommended. Show details
Happy Customer – I had the pleasure of working with Alison for my lending. She was extremely supportive and helpful with getting my loan over the line. Always responded as soon as possible and was always happy to answer my 100 questions. Show details
Negative reviews
An absolute rort, do not apply – An absolute rort, do not apply. They quote no bank statements and then ask for you to connect your bank! I have reported them so hopefully they are shut down soon
Very expensive – After getting a quote for a Personal Loan of $14000 I declined. The fees were going to be over $1000 just for the loan nearly 10% of the loan! After working out it over 5 years the total repayments were going to be over $21000 really not worth it. The rep was also very rude and pushy. I sent an additional inquiry through the website and he got… Read more
angry at me in the email because he got charged by Savvy for the lead he already had as if I did it on purpose. How would I know doing that is going to cost him money?
When I didn't take the loan he warned me another provider would charge me high interest if I didn't pay on time. Not really his concern how I manage my loans but in any case I already know this and why I've always paid my loans on time so for me this is a non-issue.
Very unprofessional
Totally Inefficient – First application 20/5/23. No acknowledgement , numerous emails sent , no reply. 2 weeks later, decided to cancel. Second attempt 30/6/23. No conveying at all. Attempts to call, voicemail, with no return contact. E-mailed to see if any technical issues, no response. Still to this day , my application is just sitting with no endeavour of… Read more
processing. This cannot be a legit Company? They have my personal details. Customer Service is appalling. 1 star is not even applicable.
Recent reviews
Excellent customer service, fast approval – I found Jay at Savvy to be extremely responsive and efficient with this loan. The car dealership were difficult to deal with but Jay was very professional and hot things sorted. I didn't initially realise there was a commission payable by myself. But for the convenience I was still happy with the service. Show details
Such amazing service from Tony Lock – Second time being assisted by Tony Lock. First in 2022 and now in 2024. Applied for a loan on a late Friday afternoon, received an approval and the funds all on the same day. Tony was very helpful asking the right questions without judgement. I would recommend this business but most of all Tony Lock if you are looking for excellent service. Thanks Tony Lock for all your help! Show details
Charles was just the best – Charles had helped me out on my finance on my motorbike and was just absolutely amazing and just ticked all the satisfaction boxes on my list. Very easy going and supportive yet helpful and I recommend Charles for any help you need :) Show details
Find out how Savvy Personal Loans compares to other Personal Loans
Know better, choose better.
Michele is amazing! – It was an absolute pleasure dealing with Michele from start to finish. We were looking to consolidate some debt and Michele was able to save us a significant amount in monthly repayments. Michele kept us well informed throughout the whole process and achieved an amazing result in a short amount of time. Thanks again, Michele. Until next time! Show details
With a heart – When it rains it pours that's what they say... my family I'd going through a tough time with sickness in the family and my credit rating is not the best. Michelle helped me. Michelle worked longer hours and got my personal loan approved in a day! My moment of truth was, Michelle has a heart and my experience was very personal.She is kind, patient and very understanding. Thank you Michelle for helping me and my family! May God bless you more ❤️ Show details
Excellent perfomance – I am very happy from the overall perfomance of Farah Youssef at Savvy. She is very dedicated yo her job and very supportive and cooperative. I really appreciate her hard work. Show details
Making dreams come true – Being self employed and seeing my dream car up for sale, I thought I’d have little chance of finding someone to approve me for finance. Juanita at Savvy went above and beyond to find me that approval, and I couldn’t be happier. Show details
Great result once again! – This is my fifth loan Vas from Savvy has secured finance for the wife n myself. Once again no surprise with the absolute friendly professionalism experienced dealing with him. I hate the thought of a bank making additional money from me due to inexperience on my behalf to negotiate a low rate with all the trimmings like no early payout fees, fixed… Read more
rate for life of the loan n most importantly a repayment plan that doesn’t stretch our financial commitments to be a real burden. So obviously I’m writing a new review again to help other potential customers find the same amazing service as I’m used to experiencing. Couldn’t ask for anything more from the amazing tan at Savvy.
Brilliant!! Could not have wished for better service – Needed help finding the best way forward and that’s exactly what I found. Professional and friendly service and a really quick turn around! Informed of all approximate costs upfront, so nasty surprises when it came to drawing down the loan. I’ll be recommending to everyone I know. Show details
Terrible – Went for loan a week and half ago with seif from savvy....started off great said he can get loan fast .....texted between us for 4 days then heard nothing from him. Texted him 3 days in a row and tried to call .... Terrible company Ive lost my deposit thanks savvy
Amazing customer service!! – Absolutely amazing service, I applied for a personal loan with Michele and literally within 24 hours had an email of loan approval. Bloody amazing and team!! Show details
Incredibly fast and thorough loan process – Savvy has a large range of providers to offer the best solutions. Charles - who has assisted us twice this year for a business loan and personal loan - is outstanding and is very knowledgeable in his products. Fees and charges are advised ahead of application and can be add to or included into the loan amount. Very satisfied. Looking forward to… Read more
my credit rating improving more rapidly now I am saving over $750 per month Highly recommend Savvy Personal Loans
Find out how Savvy Personal Loans compares to other Personal Loans
Know better, choose better.
Lodge an unnecessary credit check – Despite confirming on the phone, and with reassurances about credit checks all over the website, Savvy made 2 credit checks. Only 1 was necessary, so my credit score has taken a ~300 point hit. I will definitely be telling people to stay away. Show details
Amazing! – Recommend through our car dealer Daniel Carter was my broker - he was amazing - on top of everything, constant communication and had my load settled within 3 days (including a weekend). He also assisted me with getting my new car insured and great low interest rates. 100% recommend. Show details
BEST BROKER YOU COULD ASK FOR – We have used Phil for many years, personal and business. He provides incredible advice, constantly keeps you updated and gets results. Show details
Awesome customer service! – Phil was professional and efficient and kept me informed every step of the way. He listened to my needs and sorted my finances within 48hrs! Thanks so much! Highly recommend using Savvy. Show details
Exceptional as always! – Kaylan has been absolutely amazing when I initially reached out for a loan and then again when I refinanced. He has been quick and prompt and everything was sorted in minutes. Show details
What A Joke – I was silly enough to think that Savvy would help me refinance my home loan after all I have been paying my loan off at 3 times the monthly amount each month. Instead I have twice had to supply all my documents, and today on opening my email theres yet another request from rebecca asking for my documents again so she can start working on my application. Simple answer go elsewhere I certainly have
Once again quick unsecured finance ,at a great rate thanks Vas – Been using these guys for years to buy myself expensive toys at the drop of a hat … great rates and super quick settlement ,so I don’t miss out on what I am purchasing..thanks again Vas Show details
Customer service was fast and on point – Was easy finance and a great representative to deal with. The rate was low and exactly what he said he'd get. I have only started with this loan but the application process was seamless. Show details
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Michael, sorry to hear about this experience. I would… Read more