Positive reviews
The best value 3rd Party Property car insurance – Getting the details of the policy was easy. The application process was easy. Executing the agreement and paying was easy. Having the best price of the six competitors I comparison-priced was an added bonus. Show details · 1
Happy – The outcome was a lot better than other offers. Having had full comprehensive policies ever since we bought the vehicle 14 yrs ago we thought we would be better off with third party insurance now. I found the website easy to navigate. Our present insurer who we have been with for 15yrs, quoted $40 short of $2000 for full comprehensive which made the move a lot easier!!!! Show details · 2
An essential service – Contact was made on the day and action to resolve the case followed soon after. There was no inconvenience to me. I was very pleased with the way the case was handled and have no regrets in changing my car insurance to seniors insurance two years ago. Show details · 1
Negative reviews
Charging for the risks of others not applicable to the policy holder – No it is not good value. The cost of this TPPDO policy with standard excess was much higher than my previous year's Comprehensive cover for the same vehicle with a higher agreed value than what your company allowed and similar excess. Unfortunately my previous insurer had jacked up his insurance charges even more. In 60 years of driving I have… Read more
never had an accident claim that was my fault and the one I had earlier this year was totally the fault of the other driver. To get the TPPDO cost down below my previous comprehensive policy I had to double the excess. Insurers have had increased claims and costs due to flood damage write-offs but this does not apply to TPPDO policies. I was forced to go to TPPDO because Seniors did not offer comprehensive cover for my vehicle at its true value which is much higher than the upper limit offered (200-300% higher). Surely Seniors Insurance is aware that second hand car values have increased substantially due to long waiting times for new cars. This even applies to old cars with low mileage.
Disappointing! – I recently applied for car insurance with them and wondered why they did not take the money out straight away from my credit card. Then I found out they had an automatic renewal policy. I do not want automatic renewal so I tried to get in touch with customer service. I had to call their number three times but I finally worked their way through… Read more
their convoluted and confusing messages to get through to at least someone.
I had to cancel my future policy with them which they agreed to and sent confirmation of. However they would not confirm that I would not be debited automatically. I am now waiting to see if my account is automatically debited. They were not upfront about their compulsory automatic renewal policy so I have wasted a lot of my time. What a nightmare! Be aware!
Hi there, Thank you for reaching out and… Read more (+2 replies)
Hidden surcharge In quote depending on your Existing cover – My quote varied according to which company I stated as my existing company. No reason given except it was part of their non-disclosure costing. Yet I was advised to be honest! Price varied by $25 on a v low cost policy. How much would it have been if a comprehensive? Show details
Hi Suevi, Thank you for sharing your feedback.… Read more (+7 replies)
Recent reviews
Very pleasant person on the phone who was patient & explained all aspects clearly. Disappointed i do not have comprehensive insurance cover but i was not comfortable with the low agreed value of my car. Show details · 1
Great price relative to all the other insurers I compared with. Super easy to get a quote and sign up. Show details · 1
Spoke to Nick who was very helpful and very thorough with his explanations. Price was very reasonable so took up the policy. Show details · 1
Excellent help & advice. Could not be or happier with the help I was given on phone Her communication skills were excellent Show details · 1
Very easy to understand and very fast reply to receive policy Show details · 1
Easy to understand, polite and comprehensive information supplied. Good value Thanks Show details · 1
Find out how Seniors Third Party Property Damage Car Insurance compares to other Car Insurance
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Rather a lot of seemingly unimportant questions but comparable to most other sights. Show details · 1
good on line no anoying phone calls presuring to buy now Show details · 1
Good and fast service. very friendly. easy to work with them Show details · 1
Very helpful & courteous was able to achieve what i set out to do in a very short space of time Show details · 1
Purchase of new Car Insurance Policy – I was very impressed with the gentleman I dealt with; he made everything so easy to understand and explained away all my concerns. Outstanding service! Show details · 1
Great experience as always – Madison was really kind, helpful and patient. She is a great in answering any questions with the highest accuracy quality possible. Show details · 1
satisfying so far – easy access and value for money. HANDY ON THE EMAIL. Show details · 1
Fantastic – Pleasant, clear and concise presentation and easy to understand to seal the deal. Show details · 1
good job done – quick and good job done. Recommend to others. Thank you Show details · 1
Find out how Seniors Third Party Property Damage Car Insurance compares to other Car Insurance
Know better, choose better.
Simple – Hassle free signup for insurance at a good rate. Second car now insured. Show details · 1
Was quick and efficient – Took about fifteen minutes on line. The value for money was also fair. Show details · 1
Fantastic – Completive price ,easy to use , all in all a great product Show details · 1
Excellent – Very good and quick easily filled out Thanks very much. Very good value Show details · 1
Excellent – Very happy with the price thanks and very easy to renew well done Show details · 1
Great price & great service – I can trust Australian Seniors to always provide a great product at the best price. Show details · 1
Third party only – Looks like cover is ok for new cover I needed Show details · 1
Polite, very efficient and quick – Great customer service helpful, quick with inquiry and fixed very quickly. Show details · 1
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Hi John, Thank you for sharing your experience… Read more (+1 reply)