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Seniors Travel Insurance - Domestic Cover

Seniors Travel Insurance - Domestic Cover

 Verifiedseniors.com.au
Seniors Travel Insurance - Domestic Cover
4.7

35 reviews

Positive vs Negative
93%7%
Claim Resolution Time
  • 1-2 weeks
  •  · 
  • 1-2 months
Claim ApprovedYes · No
Transparency ?
4.6
Customer Service
4.4
Value for Money
4.5

Positive reviews

Julie
JulieACT2 posts
  Domestic Cover

A good product – Easy to set up, not in use yet so have not had to make a claim yet. Seems to be good value and pleasant and professional person taking information . Called back when indicated. Show details ·  1

Denise
DeniseNSW2 posts
  Domestic Cover

Good Value – This is the first time we have used Australian Seniors Travel and found the assistant very helpful and it was quick and easy to set up.I would not hesitate to use this insurance company again. Show details ·  1

Gila
GilaNSW4 posts
  Domestic Cover

Good price for short term policy – Policy seems to be good value for six day cover. Inclusions are what I was looking for. But the rest will be how a claim is dealt with if it comes to that! Show details ·  1

Negative reviews

Kaarel
Kaarel
  Domestic Cover

customer service on the phone is not good – wrong start date for the policy. when we rang back, we were told of the extra cost and if we wanted the recording to be listened to - extra cost again... Show details

Australian Seniors
Australian Seniors    

Hi Kaarel, I am sorry to hear the service you… Read more

Maree
Maree
  Domestic Cover

The cover offered didn't cover my needs – Unfortunately after 3 phone calls I could not obtain a cover which suited my needs. Firstly I needed domestic to cover flights and accommodation before a Kimberley Coast Cruise. The domestic policy didn't cover cruise and top cover, Australian cruise didn't cover the domestic expenses. After 3 lengthy phone calls and on hold many times while consultants checked up on what to offer me I cancelled the policy. Show details

Australian Seniors
Australian Seniors    

Hi Maree, Keeping an open dialogue with our… Read more

Paul T.
Paul T.
  Domestic Cover

Problem with claim – Claim ok but for hospital on ship queen Elizabeth at sea classed as international not happy Paul. Policy easy to set up only one month about to resolve been a I three times Show details

Australian Seniors
Australian Seniors    

Hi Paul T., I am sorry to hear about your… Read more (+1 reply)

Recent reviews

John
John2 posts
  Verified Domestic Cover

easy and a good fit – absolutely, the consultant was patient and took plenty of time to explain everything. Was a comfort to communicate with a English speaking consultant who was easy to understand and very patient Show details ·  1

Robyn
Robyn4 posts
  Domestic Cover

Very Competitive – Very easy to organise online.Competitive price that covers much more than the cheaper insurers. I have my home insurance through Australian Seniors and have always found them to be very helpful . Show details ·  1

John
JohnNSW
  Domestic Cover

Easy to set up on line at a nice $ rate – It is a few years since I have needed travel insurance, but I have used Seniors several times in the past. I reckon the online quote/payment was easier than last time. Lets trust that our trip takes place in 2021 and a claim will not be required. Show details ·  1

Donald
DonaldNSW2 posts
  Domestic Cover

A seamless experience – Seniors Travel Insurance was the best value product I could find on the internet. Its application process was clear, simple and effective. Its coverage the best offered at the price. Show details ·  1

Col
ColNSW2 posts
  Domestic Cover

Need to cover yourself when travelling domestic or International – Great value for money, takes away any concerns you may have as an older traveler. Everything was well explained by the operator when I contacted Seniors travel the pre existing medical conditions Show details ·  1

Patricia
PatriciaNSW
  Domestic Cover

great value – Policies represent great value for money especially with pre existing medical conditions. I have used company a few times in recent years for both domestic and international travel. On line process very easy and staff on phone extremely helpful. Show details ·  1

Carol
Carol
  Domestic Cover

Travel Insurance – Very easy and informative site and the discount was a bonus. Reasonable cost. Thanks. Never used Seniors Travel Insurance before, but will again in future. Hopefully we don't have to make a claim. Show details ·  1

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Robert
Robert2 posts
  Domestic Cover

Easy Process and Very Competitive Prices – The process of applying for our travel insurance was a very easy process. The website is very user friendly, wording on the policy is easy to understand and the prices were very competitive. Show details ·  1

Di M
Di M2 posts
  Domestic Cover

Very Pleasant – After getting quotes from other companies I gave Australian Seniors a go. On-line didn't work for me as "international" kept appearing & I just wanted "domestic" so rang instead. What a pleasant experience it turned out to be. The operator Nikki was more than helpful and very friendly. My cover was organised efficiently. I have since referred fellow travellers to give Australian Seniors a go. Thank you and well done. Show details ·  1

Philip B.
Philip B.4 posts
  Domestic Cover

Good Value for our buck – No fuss over medical problems.Easy to set up and pay by credit card over the phone.We will see in the future if its good value should we have to make a claim. Show details ·  1

Dianne B
Dianne BNSW5 posts
  Fair Incentive Domestic Cover

Competitive price – Very good value, easy to set up.Everything was explained in detail. No claim made as yet as my trip is not until Jan 2021 This is the first time, from memory that I have used Seniors Show details ·  2

Joe
JoeWA
  Domestic Cover

Excellent Service – Once again your representative was extremely helpful in arranging insurance for our forthcoming trip. our only regret is that because you are reviewing future arrangements we were unable to take out our usual annual cover. Show details ·  1

wanderer
wandererNSW9 posts
  Domestic Cover

Travel Insurance – I was happy with the courteous & efficient assistance I received in purchasing my domestic travel insurance. The policy was of good value, & the transaction was completed within a reasonable time. Show details ·  1

Cheryl
CherylNew South Wales3 posts
  Domestic Cover

Perfect to be able to do both policies on one phone call – It appears to be great value. It does take a while to sort out for two policies. No we have not lodged a claim. We havent used this company before. Show details ·  1

faye
faye3 posts
  Domestic Cover

travelling with safety – very pleased with the help and value of the policy, it was explained to me and easy to understand, this is the second time i have used Senior Insurance for travel. Show details ·  1

jenniemorton
jenniemorton8 posts
  Domestic Cover

Excellent service – Easy process on the phone but very long. However the wonderfully efficient and friendly team member (Irene) turned it into a pleasant experience. very happy to have peace of mind now as we book our trip. Show details ·  1

Travel Insurance

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Dallas
DallasVIC2 posts
  Domestic Cover

Set up for senior travellers – Good value based on comparisons with other providers. No fuss even though medical information was required and be assessed for declared conditions. First time that I have used. Good experience. Show details ·  1

Graham
Graham2 posts
  Domestic Cover

Loved how easy the prescription part was - well done! – Ist time user - loved how easy it was to use. Loved how easy the prescription part was - well done! I thought it was good value too. I'll be back. Cheers. Show details ·  1

Doug
Doug
  Domestic Cover

Cover with ease – Very simple cover to arrange. First time user. Very easy to set up and arrange cover. Well priced product with very good cover which is easily understood. Will use again when travelling. Show details ·  1

Helen
HelenVIC4 posts
  Domestic Cover

Great value. Will continue to be repeat customer – I always choose Australian Seniors Travel Insurance as my preferred insurer as they offer good rates and good cover. Had to make a claim June this year and the process was efficient with a quick turnaround for reimbursement. Show details ·  1

Wendy
WendyACT3 posts
  Verified Domestic Cover

They really do care about older Australians! – The policy process was very easy and efficient as well as cost effective. this is the first time I have used Australian Seniors and I will definitely use them again! Show details ·  1

Tony
Tony
  Domestic Cover

Essential part of travel – Policy easy to use, never had to claim, and I have used your company more than 7 times over the last few years. I would recommend your company to others Show details ·  1

Mary Anne
Mary Anne
  Domestic Cover

Just what I was looking for – Good value policy, easy to set up. I am yet to check all the details but it all seems very straight forward. Thank You. I will recommend this policy and company to my travel companion. Show details ·  1

Kevin
Kevin
  Domestic Cover

Excellent Service – Yes - have not claimed before - found telephone operator very obliging - I would recommend this company to any of my friends - I feel this policy is good value for our trip - I estimate I have used this company 3 0r 4 times previously- very happy Show details ·  1

tom.oos
tom.oosNSW
  Domestic Cover

Travel insurance – Website was easy to negotiate and we received a good price for travel insurance. The assessments were also easy to answer, and it didn't cost a fortune. Recommend to anyone Show details ·  1

Alan
Alan
  Domestic Cover

Excellent – I spoke with Melissa who was patient and helpful. I then spoke with Matthew who was also helpful. Can't fault them. Some of the questions for pre-existing conditions seem open to interpretation to me. I know all too well it is hard to make a question perfect, but some of them seemed too open. Show details ·  1

Elizabeth
Elizabeth
  Domestic Cover

VERY glad we found insurance that was cheaper than the holiday! – Thank you, Your web site was easy to negotiate and your price about half the other quotes we have! I have CKD which DOES NOT affect me in any way (I continue to hold down a full-time job and run half-marathons and fun runs regularly!), but with other companies, this was penalised. Nice to be back in the real world and not an outcast! This was the… Read more ·  1

only the second holiday in 40 years of marriage I had managed to drag my (farmer) husband on and the cost of Travel Insurance from other companies nearly stopped him going! SO glad I found you!

Desmond
DesmondQLD4 posts
  Domestic Cover

More expensive but easier – It was more expensive but it was much easier to set up. We usually rely on credit card insurance but we are travelling to Norfolk Island which is with in Australia. Show details ·  1

Thomas
Thomas2 posts
  Domestic Cover

Poor Service - No Cover Details Received – Ordered and paid for domestic insurance online. Credit card debited. Over a week later still waiting for insurance cover details. Haven’t received any confirmation details. This is poor quality service. Show details ·  4

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