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Seniors Travel Insurance - Domestic Cover

Seniors Travel Insurance - Domestic Cover

4.7 from 36 reviews · View Statistics
Listing monitored by Australian Seniors

Reviews

  • Value for Money
    4.5 (28)
  • Transparency
    4.6 (23)
  • Customer Service
    4.4 (27)
  • Claim Resolution Time
    • 1-2 weeks (1)
    • 1-2 months (1)
  • Claim ApprovedYes (2) · No (0)
Previous
Next
John
John
  • 2 reviews
  • 1 like

easy and a good fit

published

absolutely, the consultant was patient and took plenty of time to explain everything. Was a comfort to communicate with a English speaking consultant who was easy to understand and very patient

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors
Robyn
Robyn
  • 3 reviews

Very Competitive

published

Very easy to organise online.Competitive price that covers much more than the cheaper insurers. I have my home insurance through Australian Seniors and have always found them to be very helpful .

Value for Money
Customer Service
Australian Seniors
Customer RelationsAustralian Seniors
John
JohnSydney, NSW

Easy to set up on line at a nice $ rate.

published

It is a few years since I have needed travel insurance, but I have used Seniors several times in the past.
I reckon the online quote/payment was easier than last time.
Lets trust that our trip takes place in 2021 and a claim will not be required.

Incentivised Review No
DestinationAustralia
Australian Seniors
Customer RelationsAustralian Seniors

Hi John,
Thank you for taking the time to share your review with us, we really appreciate it. I am delighted to hear that you found our website to be so user-friendly and I hope that you have a good trip in 2021.
Kind regards,
Jessica

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Julie
JulieWanniassa 2903, ACT

A good product

published

Easy to set up, not in use yet so have not had to make a claim yet. Seems to be good value and pleasant and professional person taking information . Called back when indicated.

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors

Hi Julie,
Thank you for taking the time to share your experience with us. I am delighted to hear of the ease in which you were able to set up your policy and of the great service that you have received from our team.
Kind regards,
Jessica

Good Value

published

This is the first time we have used Australian Seniors Travel and found the assistant very helpful
and it was quick and easy to set up.I would not hesitate to use this insurance company again.

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors

Hi Denise,
Thank you for taking the time to share your experience with us. It's lovely to hear our helpful team member was able to set your cover up with ease and that you have found value in your policy.
Kind regards,
Alisa

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Next
Gila
GilaSydney, NSW
  • 4 reviews
  • 1 like

Good price for short term policy

published

Policy seems to be good value for six day cover. Inclusions are what I was looking for. But the rest will be how a claim is dealt with if it comes to that!

Value for Money
Customer Service
Australian Seniors
Customer RelationsAustralian Seniors

Hi Gila,
It's great to hear that you have found value in your policy and that it is suitable to your needs. We appreciate you taking the time to share this with us. Happy travels.
Kind regards,
Alisa

Donald
DonaldSydney, NSW

A seamless experience

published

Seniors Travel Insurance was the best value product I could find on the internet. Its application process was clear, simple and effective. Its coverage the best offered at the price.

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors
Col
ColMurray Region, NSW

Need to cover yourself when travelling domestic or International

published

Great value for money, takes away any concerns you may have as an older traveler. Everything was well explained by the operator when I contacted Seniors travel the pre existing medical conditions

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors
Patricia
PatriciaIllawarra, NSW

great value

published

Policies represent great value for money especially with pre existing medical conditions. I have used company a few times in recent years for both domestic and international travel. On line process very easy and staff on phone extremely helpful.

Incentivised Review No
DestinationAustralia and New Zealand
Claim Made No
Australian Seniors
Customer RelationsAustralian Seniors
Travel Insurance

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Travel Insurance

published

Very easy and informative site and the discount was a bonus. Reasonable cost. Thanks. Never used Seniors Travel Insurance before, but will again in future. Hopefully we don't have to make a claim.

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors

Hi Carol,
Thank you for taking the time to share your experience with us. I am pleased to hear you found our website to be user-friendly and that we can provide you with an affordable option. Happy travels!
Kind regards,
Alisa

Robert
Robert
  • 2 reviews

Easy Process and Very Competitive Prices

published

The process of applying for our travel insurance was a very easy process. The website is very user friendly, wording on the policy is easy to understand and the prices were very competitive.

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors

Hi Robert,
I'm delighted to hear that you found the process to set up your policy was easy and well informed. I appreciate you taking the time to share that with us. Happy travels!
Kind regards,
Alisa

Di M
Di M
  • 2 reviews

Very Pleasant

published

After getting quotes from other companies I gave Australian Seniors a go. On-line didn't work for me as "international" kept appearing & I just wanted "domestic" so rang instead. What a pleasant experience it turned out to be. The operator Nikki was more than helpful and very friendly. My cover was organised efficiently. I have since referred fellow travellers to give Australian Seniors a go. Thank you and well done.

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors
Philip B.
Philip B.
  • 2 reviews

Good Value for our buck

published

No fuss over medical problems.Easy to set up and pay by credit card over the phone.We will see in the future if its good value should we have to make a claim.

Value for Money
Incentivised Review No
Australian Seniors
Customer RelationsAustralian Seniors
Dianne B
Dianne BSydney Surrounds, NSW
  • 3 reviews

Competitive price

published

Very good value, easy to set up.Everything was explained in detail.
No claim made as yet as my trip is not until Jan 2021
This is the first time, from memory that I have used Seniors

Value for Money
Transparency
Australian Seniors
Customer RelationsAustralian Seniors

Hi Dianne B,
Welcome to the Australian Seniors community. We are delighted to hear the ease in which are able to set up this policy and very happy you found our price competitive. We do hope you enjoy your up coming trip.
Kind regards,
Sharon

Dianne B
Dianne B

Thank you Sharon

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The reviewer stated that an incentive was offered for this review

Joe
JoePeel, WA

Excellent Service

published

Once again your representative was extremely helpful in arranging insurance for our forthcoming trip. our only regret is that because you are reviewing future arrangements we were unable to take out our usual annual cover.

Incentivised Review No
DestinationAustralia
Australian Seniors
Customer RelationsAustralian Seniors
Travel Insurance

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Read more reviews - page 2See all Seniors Travel Insurance reviews

Questions & Answers

john B.
john B.asked
Travel Insurance - Domestic Cover

Do we need travel insurance, Melbourne to Sunshine Coast, retrieved from a cancelled trip due to Covid.

1 answer
Australian Seniors
Customer RelationsAustralian Seniors

Hi John,
Thank you for reaching out with your query.
Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19.
In accordance with the Australian Government’s travel restrictions and due to the complex and unpredictable nature of travel currently, we have taken the difficult decision to suspend sales of new Travel Insurance policies until further notice.
We’re hopeful that the global response to COVID-19 will see us all travelling again soon.
Please don't hesitate to contact us if you have any queries in the future.
Kind regards,
Alisa

john B.
john B.asked
Travel Insurance - Domestic Cover

Should we need travel insurance for a local Australian trip?

1 answer
Australian Seniors
Customer RelationsAustralian Seniors

Hi John,
Thank you for reaching out with your query.
Like many other companies in Australia and around the world, we’ve had to make some changes due to the unforeseen impact of COVID-19.
In accordance with the Australian Government’s travel restrictions and due to the complex and unpredictable nature of travel currently, we have taken the difficult decision to suspend sales of new Travel Insurance policies until further notice.
We’re hopeful that the global response to COVID-19 will see us all travelling again soon.
Please don't hesitate to contact us if you have any queries in the future.
Kind regards,
Alisa

Maureen Coleman
Maureen Coleman asked
Travel Insurance - Domestic Cover

Quote for domestic cover for 75 year old with no health problems from 14 August to 2 September. Dk you cover for cancellation because of border closures

2 answers
Australian Seniors
Customer RelationsAustralian Seniors

Hi Maureen,
Thank you for reaching out to us with your query. In accordance with the Australian Government’s travel restrictions and due to the complex and unpredictable nature of travel currently, we have taken the difficult decision to suspend sales of travel insurance.
Like many, we are hopeful that the global response to COVID-19 will see us all travelling again soon. In the meantime, there may be other suitable options if you intend on travelling. You can refer to The Insurance Council of Australia website for a list of providers; https://www.findaninsurer.com.au/category/36
Kind regards,
Jessica

Maureen Coleman
Maureen Coleman

Thankyou

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Seniors Travel Insurance - Domestic Cover

Details

Compare all 3 Seniors Travel Insurance
CategoryTravel Insurance
Other Insurance Types Offered Car, Funeral, Home and Contents and Pet
UnderwriterHollard
Maximum Age Covered 89 years old
Medical Coverage
Overseas Emergency Assistance $10,000 (Domestic Only)
Accidental Death$15,000
Emergency DentalNot Included
Pregnancy (max weeks) 24 weeks (pending assessment)
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Included
Loss of IncomeNot Included
Permanent Disability$15,000
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage $500 after 24hrs, $1,000 after 72hrs
Credit Card FraudReplacement covered under "Non-medical expenses"
Travel Documents / Passport Replacement covered under "Non-medical expenses"
Maximum Single Item Limit $4,000 (Camera, laptop, or tablet)
Luggage & Personal Effects $5,000
Ancillary
Personal Liability $1,000,000
Rental Vehicle Excess $5,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfIncluded
CruiseNot Included
Adventure Not Included
Snow / SkiOptional Extra
Compare all 3 Seniors Travel Insurance
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