Don’t Know Yet
The on-line process of obtaining a quote and taking out a policy was easy and quick. And the confirmation email with full policy details came through promptly.
Being on a State pension it is very expensive but I had to have it.
In hindsight yes but still a lot of money
Nothing to lodge as this is my first holiday with Australian Senior Insurance.
1st time using Australian Seniors as they were slightly cheaper than some others.
The reviewer stated that an incentive was offered for this review
Difficult to set up
Travel insurance couldn't be completed finalised electronically. Advised to contact a consultant by phone, phoned & 45mins later consultant answered and then proceed to setup policy.
Several days later had questions re. corona virus, had to wait 30mins to speak with consultant.
To date all travel insurance has been with Seniors, been happy with service however on this occasion the wait for a consultant to answer was unacceptable.
Quick and easy to use. Suited my requirements.
The policy was for me very good value and was simple and quick to set up. This is the first time I have used this insurance group for my travel but will consider it again in the future.
The cost is on the high side for seniors who wish to travel. Australian Seniors should consider reducing this cost to encourage more seniors to take up travel insurance and encourage them to take unnecessary risk.
Delightful service, and solved all queries. Went the extra mile to help me get the travel insurance I need. Plus my follow up questions were answered clearly and mannerly. Really delighted with your service.
Great for my need
Best value policy after researching. With a user friendly website to get a quote emailed so as able to accept and pay when convenient. I have used several times when needing extra cover over and above my credit card complementary insurance benefits.
overseas travel insurance
the policy was clearly explained & the consultant set it up for me over the phone. The consultant had a friendly manner and answered all my questions cheerfully, she did not rush me in any way. This is important when purchasing insurance.
This is the first time we have used this company.
Fantastic As Always
the policy is excellent value and was so easy to set up, the young man who dealt with me could not have been more professional or more friendly. I lodged a claim last year for a flight cancellation owing to British Airways strike, and this was dealt with really quickly. Think this is the 3rd or 4th time I have used Australian Seniors Insurance.
Travel insurance, a necessary cost of international travel
It seemed a little more expensive than other trips although this was more extensive. I have not lodged a claim and this is our first policy with Aus Seniors. It was easy to set up as the representative explained all aspects and ensured I understood the application of key elements of the policy including pre existing medical conditions, a very important element for senior travellers.
Policy appears o be good & the help I received was excellent.
No I have not lodged a claim.
This is the first time iI have used Senior Travel Insurance. The help in setting up was Excellent
Great value with excellent cover
It was very easy to set up over the phone, the operator, Guy, was very helpful and explained everything very well. The cost of the cover is great value, couldn't be happier
Very helpful consultant
I rang to find out how to deal with a minor pre-existing medical condition. The consultant was very helpful and patient. It was possible to get the insurance I needed with cover for the pre-existing condition at a very minor additional cost.
This is the 2nd time that I have used Seniors Travel Insurance and I find that it has always been very good value and staff are always friendly and helpful.
perfect for us
this is the second time that we have used your company for travel insurance. As seniors we really appreciate the savings for this insurance, but it is not the only thing , the service is great & the really great thing is actually finding a in store office @ lake haven near us. We hope you are able to continue the service for us young at heart. Anthony & Tricia Ditcham
A necessary travel companion
I didn't have to use the cover I took out but it as great to have it. I found the staff I dealt with pleasant and efficient and feel I could do it online next time. I will definitely use it again when I travel next year. Nola.
A ‘one trip’ policy
Previously had annual worlwide cover for a number of years but they’ve stopped offering that. This time just bought a one-off trip policy. Haven’t ever had to claim, but happy with what’s offered.
Very competitive and easy to understan
Good Value. 2nd time customer. no claims so cannot comment on length of time re claim. Have not undertaken my journey yet, 3 weeks to go but would not travel without some sort of insurance.
Great Value for money
I felt the travel insurance I took out for my upcoming trip is value for money and easy to set up over the phone. This is the second trip I have taken out insurance with Australian Senior Insurance. I haven't made a claim with them so don't know how the service will be if I need to put in a claim.
Meets our cruise travel insurance requirements
Travel insurance for seniors over 80 is an expensive product. It is necessary to shop around to get a policy that best suits our individual needs,
Just purchased policy - travel not until February 2020.
First time customer with Australian Seniors.
On line quote was quite easy to complete but still took time to consider all questions and answers.
|Other Insurance Types Offered||Car, Funeral, Home and Contents and Pet|
|Maximum Age Covered||89 years old|
|Overseas Emergency Assistance||Unlimited|
|Accidental Death||Not Included|
|Pregnancy (max weeks)||24 weeks (pending assessment)|
|Resumption of Journey||Not Included|
|Hospital Cash Allowance||Not Included|
|Overseas Emergency Medical & Hospital Expenses||Not Included|
|Loss of Income||Not Included|
|Permanent Disability||Not Included|
|Luggage & Personal Effects|
|Theft of Cash||Not Included|
|Delayed Luggage||Not Included|
|Credit Card Fraud||Not Included|
|Travel Documents / Passport||Not Included|
|Maximum Single Item Limit||$4,000 (Camera, laptop, or tablet)|
|Luggage & Personal Effects||$5,000|
|Rental Vehicle Excess||Not Included|
|Motorbike / Moped Coverage||Optional for motorcycles/mopeds over 50cc|
|Domestic Pet Care||Not Included|
|Special Activities Packages|
|Snow / Ski||Optional Extra|
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