Sil AB
Sil AB · Navigator Lift-Away

The roller is not working

Terry M
Terry M  

Can you still hear the roller motor working? If so, then it’s probably a broken roller belt. You can buy them from aliexpress.

Sil AB
Sil AB  

Thankyou for your response I will check the roller motor

Nancy
Nancy · Navigator Lift-Away NV350

Can I purchase a replacement head for my Shark Lift away NV350NZ 26?

Undoubtly the best ever vacuum I have used.

Michael Mihalic
Michael Mihalic · Navigator Lift-Away NV356

What is the purpose of the battery?? Thanks

Rebecca W.
Rebecca W. · Navigator Lift-Away

Can I blow up a mattress with a Shark Lift-away vacuum?

Jan M.
Jan M. · Navigator Lift-Away NV350

Can not get the HEPA cover to fit over HEPA filter that blew off while vacuum running. Cover fits perfectly & snaps into place when filter is out but won't snap into place after filter replaced. How do I get the cover to stay on? Will vacuum run okay without HEPA filter?

Randy B.
Randy B. · Navigator Lift-Away

cAn I blow up an air matterss?

Pat D
Pat D · Navigator Lift-Away

Hi I have a shark lift away nv351 I think it is The latest model a few months ago, and it won’t swivel or turn I have to lift it off the floor to go around a corner and it’s hard work

Renae U.
Renae U. · Navigator Lift-Away

For some reason my shark vacuum. When I move forward with it it will suck up. However, when I bring the vacuum back it will not suck up. Is there a way to fix this?

Julie F.
Julie F. · Navigator Lift-Away

I want to clean out the area where the roller is ,it has a lot of dirt build up how do I do this

Jenny V.
Jenny V. · Navigator Lift-Away

Can I blow OUT air to blow up a mattress?

Jerry S.
Jerry S. · Navigator Lift-Away

It says there's 3 locks on bottom of my vaccum I have looked an there are no locks just screws

Rebecca
Rebecca · Navigator Lift-Away

Some water and baking soda was sucked up with my shark. When I turn it on it's a high pitched (kind of) noise and smells horrible. I was going to just get another one but thought I'd see if there's any way to just clean this one and save it?

Mark
Mark · Navigator Lift-Away NV350

The power head of my shark nv350nz won't turn. The belt is fine and the vaccum still works. can you please tell me what the problem is.

Terry M
Terry M  

It sounds like the motor on the power head has died.

Mark
Mark  

Ok thanks Terry M

Mark
Mark · Navigator Lift-Away NV350

My shark power head has stopped working. The vaccum itself works, but when I switch to the power head nothing happens. The brush doesn't turn.

Naree
Naree  · Navigator Lift-Away

Can anyone tell me what could be my problem when I switch my shark Navigator on & the red light comes on & the roller brush does not spin.

Joanna S.
Joanna S. · Navigator Lift-Away

Hello I was vacuuming and using the edge when it suddenly had no suction. I emptied the container thinking that was the problem but that didn't fix it. Now the vacuum won't turn on while it is in an upright position and it doesn't have the power that it had before. I've opened every tube I could think of and took everything off of the spinner. We have only had it since January. What could be happening?

Bernadette Palimeno
Bernadette Palimeno  · Navigator Lift-Away

My shark vacuum has good suction when all the attachments are out. As soon as I connect the wand to canister it sounds like there’s a suction problem, it’s not sucking dirt up , I have to run over the spot over n over. Iv checked all that they tell you n nothings helping. Can you give me advice please? Tu

Bernadette Palimeno
Bernadette Palimeno   

Tu but I found my problem. No need to respond.

Rich
Rich · Navigator Lift-Away

My vacuum sucked up water and it got to the motor and electrical. What can I do? The unit is fairly new...thanks for any help..

Jennifer
Jennifer  

Did you fix your vacuum? I did the same thing and don't know if it's completely broken or fixable

Tanya D.
Tanya D. · Navigator Lift-Away

I have shark navigator lift away model number nv350nz 26 4913A Has this model been recalled pls

Filomena C.
Filomena C. · Navigator Lift-Away

my shark vac. does not lock into position when i use the lift off? the button up on top does not release to lock

Shark
Shark   DM   

Hi Filomena, can you please email customer service on customerservice@mann-noble.com with your best contact number and we'll help troubleshoot this for you.

Thanks, The Shark Team

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