Sharp French Door SJXE Series (Inverter) has been discontinued. See all Sharp French Door Fridges / Refrigerators.
Bad quality Stainless Steel facade subject to rust
We purchased this fridge on the recommendation of a salesman at Harvey Norman Cairns November 2016. Within 2 years there was significant rust on the tops and bottoms of all 4 doors. We complained to Harvey Norman who said as it was cosmetic it was not covered under warranty. The rust spread and last month we complained direct to Sharp via their Customer Care division Tempo. 4 weeks later no response so we rang and hung on for a response. After considerable delay we were told Sharp would do nothing as the problem was cosmetic and because of poo...r care. We have a 12 year older Samsung fridge of similar size which shared the same conditions and there is no rust. This fridge looks on the outside ready for the tip. We would strongly discourage anyone from purchasing a Sharp refrigerator.
Extremely noisy, died a few months past the 2 year warranty
Crisper-lid broke within weeks, Sharp replaced it. Lots of "clunks/rattles/running-water" noises (no ice or water function). 4 nights ago several LOUD clunks/rattles. Later realised food was warm. Seeking remedy via-GoodGuysConcierge.
Purchased in March 2018 at The Good Guys for $2,382.00.
door open interferes with tv
when you open fridge door and light comes on we lose signal to the tv and signal returns when door is closed we have changed power points to try also fridge and tv on separate different electrical circuit
Purchased for $1,800.00.
Normally I would deduct a star for each major issue, but given there are very few fridges in this niche and I can live with the issues, I’m adding back a star.
1. No butter compartment. Huh???
2. Poor lighting. All the lights are at the back which doesn’t exactly work with a full fridge.
3. It very rarely reaches the temperature you set it at. You have to set it really low to stop it being unreasonably warm, but then some food starts freezing :/
The design, internally and externally, is very pleasing and it fits into a more confined space than a majority of similar capacity fridges.
For a modern fridge this is annoyingly noisy. I know that operating noises are declared in the fault finding section but these seem to be excessive with some, very noticeable noises, going on for over an hour, I even have to switch the fridge off and on to stop them. Weird in an era of high technology products. The doors seem to attract dents without any help. We are a couple in our 70's so we know it's not kids. Some of the internal departments don't fit very well, eg. the egg box.
Somewhat disappointed in this fridge.
Purchased in August 2018 at Fridge & Washer City Joondalup for $1,850.00.
- 676L French Door SJXE676FSL
Good fridge, crappy accessories
All of the inserts are made of this brittle, crappy, cheap plastic that cracks.
When you ring up their customer care number they refuse to replace them (within warranty mind you) and send you a price list. ^%$#^&**&%^%$ I say. I've lost two door inserts within 2 years.
Make a fridge with parts that don't crack with normal use for crying out loud. And back your customers up with decent service.
Purchased in April 2017 at Harvey Norman for $2,555.00.
CURRENTLY TRYING TO GET IT FIXED
PURCHASED THIS REFRIGERATOR MID WAY 2017. HAS STOPPED COOLING A FEW DAYS AGO. SIX MONTH AFTER THE WARRANTY EXPIRED. HAVE GOT IN A TECHNICAL BLOKE TO LOOK AT IT. AFTER AN INITIAL INSPECTION , I HAVE BEEN TOLD THAT ITS LIKELY THAT THE FREEZER FAN MOTOR HAS CEASED. SO THE TECHNICIAN WILL PROCURE FAN AND INSTALL BUT HAVE BEEN TOLD THERE'S O GUARANTEES A NEW FAN WILL FIX THE PROBLEM. WILL SEE . LITTLE ASSISTANCE OFFERED FROM THE SELLER OR SA SO FAR.
Purchased in July 2017 at The Good Guys for $1,766.00.
So disappointed! We brought this fridge from Harvey Norman (factory outlet- new in box) in September 2019. I spent a lot of time researching fridges that would fit our space and needs. One thing I never thought to check was the noise. From day one, it made a constant hum and buzz. Being on maternity leave, this constant noise is driving me crazy! When I called Harvey Norman they said I need to contact Sharp myself which I did. After numerous calls and emails back and forth they have said - it is normal for the refrigerator to make noise, as per...the Operation manual. I have never heard of a fridge to make a constant sound before. I thought Sharp was meant to be a reputable brand. The last conversation I had they said a manager would call us back. We are still waiting and are externally disappointed! I wish I had found this site before we bought as other customers say it is noisy too.
Purchased in September 2019 at Harvey Norman Retail Stores - Appliances.
Perfect Fridge,Freezer for couple (NOT for family)
We downsized from separate fridge and separate freezer to this Sharp model as there are only two of us in the house, Perfect size, so far excellent only been 11 months NO issues at all, apart from the top shelf not high enough for some items,everything else is perfect, keeps all fruit and veg. fresh and crispy, all settings are very easy to workout.
Purchased in June 2018 at The Good Guys for $1,560.00.
The reviewer stated that an incentive was offered for this review
- 624L French Door SJXE624FSL
Dents in the doors
The fridge runs well and fits nicely into our fridge cavity. HOWEVER, a few months after purchase we noticed dents in both the top doors. We assumed someone had pushed them shut too hard. Then more small dents started appearing. We contacted Sharp service, their rep. came out and said that shouldn't happen. After a couple of months Sharp gave us two top replacement door shells. They did not replace the full doors, just the outside of the doors. No dents. Now 6 months later each corner of the top doors has a dent. We are so careful, it has to b...e the pressure from the inside of the cabinet v the outside air pressure. Does anyone else have this problem When the original doors were taken off the rep. told us to push on them to see how easily they might dent. No way, they were very quite sturdy and could not be dented by pushing on them. It is obviously a design fault.
i never knew our old fridge was so ordinary
Things i love about this fridge.
I can put large platers in. the double doors is the best design for economy and ease. The ice maker is sooooo easy, elegant and takes up little room and i can take out half in winter. Good quality draws. Great having two door freezer with draws down the bottom. (the best design!) THEY GOT IT RIGHT!!! love this fridge. Quiet too......so i dont know what the other reviewers are experiencing......
What a great Fridge
brought from the good guy last year.
it is quiet
it comes with four doors and makes it so much easier to get food in and out from the fridge.
the overall build quality is good, actually it is better than many other more expensive fridge.
the internal design is so thoughtful, for example it comes with LED light and it automatically turn on when I open fridge doors.
Really really really love this fridge and I would definitely buy it again next time.
Well Done Sharp
- 624L French Door SJXE624FSL
Have just bought this fridge & can't stand the loud noise it goes from a loud hum to constantly running it only stops when the doors are opened. We've never had a fridge this noisy. I turn up the TV at night so I can't hear it.
We bought this model because of the stylish look and solid shelves but I wish they had fridges turned on in the shops so you can hear the motor running before purchasing.
Love the freezer separate sections and like the draws in fridge although there is an extra cold draw which does freeze the bottom of some foods
The only problem I find is the fridge Is a little deceptive with the space ; it’s quite small not deep enough for jugs to stand up or accommodate large casserole or salad bowls
There is a taller one if I had seen the alternative I would have bought instead for e tra fridge space as had the room
Constant fan noise
I have had this fridge for almost 4 weeks (received August 2018). In that time the circulating fan runs almost every minute of the day with the exception of when the doors are opened and the compressor starts. Otherwise it is ALWAYS running. The fan noise is louder than the compressor and becomes quite annoying after a while. (not to mention how much extra power it might be consuming).
Sharp sent a tech from the local service agent who (promptly) came and adjusted the door gap thinking it was a temperature issue. Problem did not go away. I ran...
- 624L French Door SJXE624FSL
I today received the Sharp SJXE624FSL that i purchase from The Good Guys. Seems to run quiet, temp control good, but one interesting thing happens when either fridge door is opened and the light comes on. Our TV loses signal and once the fridge doors are closed the signal returns to the TV. Wondering if there is a fault that only happens when the doors or lights are on. Will be contacting Sharp tomorrow.
We recently purchased SJXE624FSL fridge from Good Guys. Quite happy with overall space and performance. However have following concerns:
1. Top front doors are misaligned and I could not get them to align. I could get the bottom ones in alignment though.
2. Compressor/fan seem to run all the time (May be that is a feature of Inverter fridge??). Also I would have loved for compressor to make less sound (My 10 year old LG that this one replaced used to be almost silent)
This French door fridge is brilliant. Loads of space as the shelving adjusts and the freezer part isn’t one big bucket like most , it has shelves and is so much better to access. Integrated handles are the big design winner (rather than ones that stick out) . It’s quiet and looks great.
Can't find any bad thing about this
This fridge is unbelievable. The design of the fridge is just perfect. Veggie compartment holds the veggie for a very long time without them going off. The shelving are easy to move how you like it. Our friends saw this fridge and went out bought one the next month. Can't find any fault about it.
I am really happy with my recent purchase of this fridge. I had read it was noisy, however I haven’t found this at all. It is well set out, easy to see everything in the fridge. I did find the 3 degree setting a little too cold, so I have turned it up to 4 degrees to see how that is. The lighting in the fridge is great too. I do however, wish there were some lights in the freezer.
Questions & Answers
Does anyone find their fridge is really hot at the back... the gas canisters part I particular. Is too hot to even touch for more than a second. Is this normal? I just worry about fire risk!! I haven’t had the fridge from new, it was in a house we purchased so don’t know if it’s always been like this.
Yes mine used to get very hot and was very loud. Then it started making really loud clunk noises before it just stopped working. Ended up having to replace it.
I bought it about three years ago , the fridge stopped cooling the top compartment today. Two bottom freezer compartments, are ok . Motor is running , no problems with power. What could be wrong?
Hi Chandra, you can turn off the unit for 24 hours and switch it back on. If this does not resolve the issue we recommend contact a Sharp approved service centre near you for assistance. https://www.sharp.net.au/support/customer-support/service-centre-locator
Thanks for your advice . The unit is off , fan has been taken out and awaiting replacement Freezer Motor Fan , that is what I have been told ( by repairers that I I engaged and i thought were very prompt in diagnosing and fixing such problems ) could be the problem. I have also been told that there are no guarantees that once the fan is replaced , the fridge is going to work or not. Initially I was told it is the sensor was the problem , then I was told it is the FAN . I am not sure what is next . I have taken the matter up with the company that I engaged to diagnose and fix the problem. That is another matter that I am pursuing apart from getting the refrigerator back on line that has been off for more than 10 days.
I went and saw Good Guys where I bought the unit from . They are of no help at all although it is only seven months outside the warranty period. They told me to contact SA. When I contacted the nearest Sharp Service provider that is listed on their site , they said that they no longer service Sharp Equipment. And Then I rang the next nearest , which is about 85 km from my place, they said they don't go that far. And Sharp Australia, who I have been trying to contact through their wed site, did ring me up once , with a promise to follow up by email, but I have found them to be little help if anything . I think GG sold me a lemon . And a repairer who so far has not identified the actual problem ... but one step at a time . I live in hope.
|Category||French Door Fridges / Refrigerators||French Door Fridges / Refrigerators|
|Dimensions||1720 x 892 x 771 mm||1830 x 892 x 771 mm|
|Household Size||5+ people||5+ people|
|Features||Display Panel, Door Alarm and Ice Dispenser||Display Panel, Door Alarm and Ice Dispenser|
|Colour / Finish||High Gloss Steel||High Gloss Steel|
|Number of Shelves||2||2|
|Number of Fruit & Vegetable Bins||1||1|
|Weight||100 kg||103 kg|
|Total Capacity||624 L||676 L|
|Fridge Capacity||372 L||424 L|
|Release date||Oct 2012|
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