Jayp
Jayp · SJ244V / SJ308V

Hi I have a Sharp SJ-394 WG refrigerator, the refrigerator section is not Coolong however the freezer section is working, I.e. cooling. How can I get this repaired? Who is an authorised repair facility in Melbourne.

Cheers

Jay

JP A
JP A  

Hi Jay I'm having the exact problem with the SJ308V and have just purchased a replacement - it was a tough decision, because the freezer seems to be working. But I can't go without a fridge for several days during summer! There were some unusual cracking sounds in the past few weeks and a build up of frost at the vents in both freezer and refrigerator.

JP

Jayp
Jayp  

Hi JP, I have since found out that the circulation fan which is located in the freezer section is the one that circulate the cool air to the refrigerator section. I found this out by trying as to why only the freezer was working and not the refrigerator! You have to remove the plastic cover in front to access the fan. Sometimes the fan bearings can freeze, so some WD40 should do the trick. Good luck, Cheers Jay

Vili
Vili · SJ244VWH (244L, White, Right door)

Hi My refrigerator just completely shut down. Checked start CAP, relay, overload and compressor and found to be all good. Opened computer board and physically it looks intact with no signs of burn or blown capacitors. Fuse contunuity is ok and hoping you can help me with the rest in identifying the problem with the board. Computer board model number is QPWBFA326CBZZ.

THANKS Vili.

Jay
Jay · SJ244VWH (244L, White, Right door)

The water is pooling up under the crisper box, needing to mop it up daily. Can I fix it or is it time to get another.

Rach
Rach · SJ308VWH (308L, White, Right door)

Have woken to fridge making a very loud whirring noise, but open fridge door and it stops! Close it , and it starts up again. Can anyone give me some advice before I call in someone I cannot afford? Thank you for your help.

Sharp
Sharp   DM   

Hi Rach. We encourage you to contact Customer Care either via email at ccare@sharp.net.au, or by phone on 1300 135 022, referencing this so that our team can troubleshoot accordingly.

Alex Y
Alex Y · SJ244V / SJ308V

Is it normal that the fridge is keeping on and off while the refrigerator is on ?

Sharp
Sharp   DM   

Hi Alex, We encourage you to contact Customer Care either via email at ccare@sharp.net.au, or by phone on 1300 135 022, referencing this feedback. Our team will troubleshoot accordingly and assist in achieving a resolution for you.

Lambrover
Lambrover · SJ244VWH (244L, White, Right door)

Why is there only one adjustable foot on this model. It is impossible to get level and I ended up having to cut bits of timer for packing under the fixed foot. Anyone else had the same problem with slightly uneven floors?

Steve

Sharp
Sharp   DM   

Hi Lambrover, Thank you for your question. This is designed to be placed on a fairly flat surface where the one adjustable foot can be adjusted until the refrigerator becomes level on the 3 remaining feet. We understand that not all floors have flat surfaces however the purpose is to make up for any slight imperfections on the floor and not major uneven floors.

If you have further questions or need any assistance, please feel free to contact us at ccare@sharp.net.au, or by phone on 1300 135 022 so that a member of our team can assist you accordingly.

Kind regards,

Sharp Australia

Michelle Wardley
Michelle Wardley  

seriously? re one-foot adjustment response. Any older home and newer ones have uneven floors. A bit skimpy in the design category.

rae550
rae550 · SJ244V / SJ308V

We brought this Sharp fridge from the Goodguys Mackay and we would like to know why the fridge fan is so noisey is this normal or is it a fault with this model We purchased it not two months ago. Awaiting your reply See Sender RAE

Sharp
Sharp   DM   

Hi rae550, Thank you for your question. Refrigerator noise levels are dramatically affected by installation variables such as surrounding cabinetry, room size and floor coverings. However, if you are concerned that the noise you are experiencing is out of the ordinary, a service technician will have to attend to assess.

Could you please send us your contact details through to ccare@sharp.net.au, referencing this CRN 480292, so a member of our team can assist and work towards a satisfactory resolution for you.

Kind Regards,

Sharp Australia

wayne
wayne  

as i mentioned in my review ours is very quiet, i'm thinking it may be a fault,

peaches
peaches · SJ244VWH (244L, White, Right door)

Does refrig. ModelSJ244V have a freezer control knob in freezer?

Mark
Mark  

Yes it has a slider control for the temperate setting that you can slide along from Min to Max.

Sharp
Sharp   DM   

Hi Peaches,

Just confirming what Mark stated is correct.

Mark, thank you for providing the feedback.

Kind Regards,

Sharp Australia

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