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Shaver Shop Online store

Shaver Shop Online store

2.8 from 213 reviews · View Statistics
Listing monitored by Shaver Shop

Reviews

  • Product Quality
    3.4 (114)
  • Return Claim MadeYes (29) · No (118)
  • Shipping
    3.2 (103)
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Leann
LeannGreater Melbourne (Inner), VIC

Great over the phone service

published

Very satisfied with online/phone purchasing products received very promptly in the mail two days later, service was very very good

Product Quality
5/5
Shipping
5/5
Date PurchasedJune 2022
Shaver Shop
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J D
J DSydney, NSW
  • 2 reviews

Won’t respond for a return

published

Bought a $300 oral b electric toothbrush. It stopped working after a month and they won’t return my calls or emails for a replacement

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Product Quality
1/5
Incentivised Review No
Shaver Shop
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J D
J D

That is not correct

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Neil E
Neil EAU
  • 3 reviews

Outstanding customer service

published

I placed an online order and whilst I did have to pay for the shipping it was delivered to home within an hour. Entirely due to my own fault I ordered the wrong part. Called and they have shipped the correct part to me and allowed me to send the incorrect one back even though it was opened. Couldn't be more helpful.

Product Quality
5/5
Shipping
5/5
Shaver Shop
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Brief
Brief
  • 5 reviews
  • 1 like

Poor refund process

published

I bought the Advanced Coconut Therapy Hair Straightener and it was as cheaply made as the $89 cost. Bought purely on the possibly fake reviews. It was not faulty and I repacked it to return for a refund and was told over the phone I won’t be receiving a refund as the product was not faulty and although it was less than 7 days upon receiving it. I’ve never come across such a complicated refund process and one that requires the product to be faulty in order to return it.

Product Quality
1/5
Incentivised Review No
Shaver Shop
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Phil
PhilGoulburn Valley, VIC

What a useful website!

published

I am satisfied with product quality where the salesperson explained in details of how to use it and how to maintain it.

Product Quality
5/5
Shipping
5/5
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Peter
PeterThe Mallee, VIC

Very easy to buy online from the shaver shop

published

I have always bought my shavers from the shaver shop … they have what I need and prices are very competitive

Product Quality
5/5
Shipping
5/5
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Glenn Willis
Glenn WillisGoulburn Valley, VIC
  • 2 reviews

Great service quality products and very fast shipping

published

Awesome range of high quality products easy to find your way around the store and secure and very fast shipping

Product Quality
5/5
Shipping
5/5
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Wes
WesSouth East Queensland, QLD

Wouldn’t replace or refund faulty shaver.

published

Beware!!! Wouldn’t replace or refund a faulty Braun series 7 shaver I bought my son as a gift. They really didn’t care.

Product Quality
1/5
Shipping
3/5
Shaver Shop
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Wes
Wes

You say that on here, but this item was brand new & they wouldn't replace it & support never responded after the first time.

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Shaver Shop Dodgy
Shaver Shop DodgyPalmerston, NT

Purchased a GHD max plate hair straighter gift set. Received unsealed with case scratched and box broken

published
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Product Quality
4/5
Shipping
1/5
Shaver Shop
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Erin
Erin
  • 2 reviews
  • 2 likes

Do not order they steal your money

published

It’s bad 2 months ago I bought a GHD I still don’t have it. They are blocking me refusing to send a refund or sort out my purchase worst experience ever. I do a lot of online shopping and shaver shop should be shut down. Thieves!!

Incentivised Review No
Return Claim MadeNo
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EZZA
EZZAMetropolitan Adelaide, SA

No Tracking, No delivery, No Product GHD undelivered.

published

I ordered a hair straightener 6 weeks ago no product received. No answers except they had to order it in. They sell items they don’t have. Still no product 3 weeks after they said it was sent they blame post. No tracking no confirmation it was posted only letters and numbers that aren’t aust post worthy. Disgusting follow up have no concerns about how much I have invested in the GHD and no action or contact made 3 times when they said someone would let me know. Buyer beware do not have buy from these guys. I will be responding to consumer affairs. They can pay them for their incompetence

Incentivised Review No
Return Claim MadeNo
Date PurchasedNovember 2021
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Joanne
JoanneSydney, NSW
  • 3 reviews
  • 1 like

waste of time ordering and paying express post

published
Shipping
1/5
Incentivised Review No
Date PurchasedDecember 2021
Shaver Shop
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A S.
A S.Perth, WA
  • 2 reviews
  • 1 like

BUYER BEWARE!!!!!

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Shaver Shop
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Thank You

published

Website was easy to navigate, lots of products and their quality is what you would expect to the top brands.

Product Quality
5/5
Shipping
5/5
Shaver Shop
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Rony
RonyCentral Highlands and Goldfields, VIC
  • 3 reviews

Easy and trouble free transaction. Great product.

published

Easy to find the product I wanted, buying was simple and straight forward & the price was the best available in Aus.

Product Quality
5/5
Shipping
5/5
Shaver Shop
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