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Shaver Shop Physical store

Shaver Shop Physical store

4.2 from 464 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (193)
  • Return Claim MadeYes (27) · No (171)
  • Customer Service
    4.3 (191)
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rosie

rosiePerth, WA

Excellent customer service

published

Christina M served me and she was very helpful and informative. Walked out with two items, one I had never in heard about until she explained about it.

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Kristina S.

Kristina S.South East Queensland, QLD

A real life saver!

published

The store was well laid out and it was easy to find my item

My sales assistant greeted me with a smile and was so friendly

He was very patiently comparing products so I could make the best informed decision for my needs and budget plus he carefully explained why other products would help me extend and preserve the life of my products

I am super excited with my purchases and very impressed with exceptional customer service

Well done!

One very happy customer indeed!!

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1 comment
Kristina S.
Kristina S.

Regardless of any incentive I am a firm believer that feedback is gold to any company and that it will help improve service and products

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Arthur C.

Arthur C.Far North Queensland, QLD

Returned never used product only to be met with resistance.

published

Hasn’t Wahl dropped in quality. Purchased item and within two hours returned the product due to poor quality, only to be met with resistance, multiple excuses from manager, but non justified the reasoning.
Forget about supporting local stores like shaver shop.
Will start to shop on Alibaba again and forget about trying to support the local economy.
Receive a hell of a lot more service and better quality product from Alibaba then l do from local shop fronts.

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menty

mentyCentral Queensland, QLD

  • 2 reviews

Shiatsu Massage Pillow

published

Found what I needed easily Staff member very attentive and answered my questions. As an aged person don't usually have that nice reception.
The massage pillow was perfect for me

Product Quality
Return Claim MadeNo
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1 comment
Shaver Shop
Shaver Shop.Shaver Shop
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Peter R

Peter RSydney, NSW

Thank you for your assistance

published

Great customer service from Sharni F. She was extremely helpful and had great communication skills. Her product knowledge was excellent. Thank you for all of your help.

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Shaver Shop
Shaver Shop.Shaver Shop
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Friendly and helpful

published

Kristin was very friendly and helpful. Great product knowledge, and expertise. I bought a waterpik flosser which suited my needs.

Incentivised ReviewNo
Store LocationParramatta Westfield
Date PurchasedMay 2021
1 comment
Shaver Shop
Shaver Shop.Shaver Shop
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Sharon M

Sharon MNorth Queensland, QLD

Mission Accomplished

published

Very easy to find what I was looking for and staff were very helpful. Received the item in the mail the next day.

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Shaver Shop
Shaver Shop.Shaver Shop
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GHD Helios Professional Hair Dryer.

published

Great Customer Service from Melissa B. Huge range of products .With big grand names. Many thanks for the great service .

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Shaver Shop
Shaver Shop.Shaver Shop
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Neat layout

published

It was easy to walk around the store. Products were well displayed. Staff were attentive and assisted me right away.

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Shaver Shop
Shaver Shop.Shaver Shop
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Sharon

SharonCentral Queensland, QLD

Customer service is awesome

published

Staff at Mackay Caneland store are so eager to help and friendly
Store layout is clean and easy to find products
The item i brought has a 5 year warranty I have returned it after 3 years due to blade was blunt
and i had no issues what so ever.

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Shaver Shop
Shaver Shop.Shaver Shop
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Deven

DevenGreater Melbourne (Inner), VIC

Easy, great service!

published

Very easy to find what I was after, salesperson Gustavo was good help, alot of products to choose from and found the right product for me!

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Shaver Shop
Shaver Shop.Shaver Shop
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Christian

Christian Metropolitan Adelaide, SA

Great shaving experience

published

I purchased the Wahl Trimm, Baracuda Multi Blade shaver. It's simply easy to use and takes the effort out of shaving. The sales assistant was friendly and helpful.

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Shaver Shop
Shaver Shop.Shaver Shop
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livo

livoMetropolitan Adelaide, SA

Top service

published

No issues what so ever I spoke with a very knowledgeable employee who listened to me and exceeded my expectations.

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Shaver Shop
Shaver Shop.Shaver Shop
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If only the beauty magnifying mirror on display had its mirror protector removed and staff knew!

published

The product was great once simple protective layer removed. One on display should have it removed as people buying don’t know. Staff require education.

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Shaver Shop
Shaver Shop.Shaver Shop
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Karina

Karina South East Queensland, QLD

  • 2 reviews

Massage gun

published

Light and easy to use excellent for all ages, store assistant was very helpful, and kind. It was a good investment

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Shaver Shop
Shaver Shop.Shaver Shop
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Very friendly and knowledgeable staff.

published

Very easy to navigate. Was also given a run down of everything when entering.
Big range with good brands.
Time will tell with the quality of my purchase, however good warranty and reputable brand.

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Return Claim MadeNo
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Shaver Shop
Shaver Shop.Shaver Shop
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Michael

MichaelGreater Melbourne (Metropolitan), VIC

Service Excellence

published

Friendly, knowledgeable and helpful staff. Easy to find and great display. I am a very satisfed customer who would return to this store.

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Shaver Shop
Shaver Shop.Shaver Shop
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Great service

published

Wanting an electric toothbrush for my 8 year old. Friendly staff with great product knowledge helped me with my decision.

Customer Service
Incentivised ReviewNo
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Shaver Shop
Shaver Shop.Shaver Shop
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Mike J.

Mike J.Perth, WA

Great product.

published

Very easy find, great product. Did not break the bank. Very nice to use. Would definately recommend to family and friends.

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Shaver Shop
Shaver Shop.Shaver Shop
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sugar

sugarWide Bay-Burnett, QLD

Pecfect timing!Excited to use it.

published

Easy to find and the product is just around the counter. Very satisfied, couple of brands to choose from.Im very happy & satisfied with the product.

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Shaver Shop
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Questions & Answers

ABU

ABUasked

Physical store

I registered/joined and I was told I get $10 discount with my first purchase. But the promo code does not work, so I wrote to Shavershop 2 emails but no response yet. Can you please check and get back to me? As I am waiting to buy a clipper.

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