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Sheridan Physical store

Sheridan Physical store

1.5 from 17 reviews

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Reviews

Review distribution

5 star
1
4 star
1
3 star
0
2 star
2
1 star
13

Jina

JinaGreater Melbourne (Inner), VIC

  • 3 reviews

Poor quality

published

Not even a year old and very lightly used and this is what happened. I am so disappointed by the poor quality when I paid a decent amount of money for it.

Product Quality
Return Claim MadeNo

Beryl N

Beryl NSouth West, WA

  • 2 reviews

Towels useless dont dry you

published

We were encouraged to buy soft light towels over $100 worth, They are so useless as even after several washes they do not dry you.we are now back using our old towels.For over 80 year olds what a waste of money. Sheridan towels used to be good.

Return Claim MadeNo
Store LocationBunbury West Australia
VJM

VJMVictoria

Very poor quality.

published

Poor quality. Wore out quickly & tore. Expensive. Apparently made in China. Would like a refund. will never purhase again! Very disapointed. Sheridan is supposed to be a good brand. Aldi linen sheets third of price and excellent quality.

Product Quality
Return Claim MadeNo
Store LocationWhat's In Beds, Bairnsdale

Poor quality

published

I have bought HTC sheets for many years but will no longer do so because of the poor quality. The material wears through so that the sheets tear. Also the stitching on the last two sets of queen fitted sheets has started to come apart after the first two to three uses. They are very overpriced for a poor quality product that is made in China. There are far better quality products available at much more reasonable prices.

Product Quality
Return Claim MadeNo

Ben

BenSydney, NSW

Expensive HTC Sheets Torn After A Year

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationDavid Jones, Market St, Sydney
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Julie

JulieSydney, NSW

Faulty sheets and terrible customer service!

published

I am honestly so disgusted with not only the customer service at fashion spree in Liverpool, but also my horrible faulty sheets! This is my fourth time going into the store! Not only did no one apologies that I had to come in four times but I was also told that it was my fault the sheets were faulty because I sleep on them and have caused them to fluff up and tear :/ .. appalling! I will never shop from Sheridan again and I will share the photos and the horrible experience I had dealing with this company to everyone I know!
I am a customer of over 7+ years and I’m so disappointed!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationLiverpool outlet / fashion spree
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Michelle

MichelleGreater Melbourne (Inner), VIC

Thank you to the helpful ladies in the Nunawading store

published

I visited this store twice on the weekend with my partner, to buy a woollen quilt, as we were upgrading to a king size bed. The shop assistants were very helpful on both our visits and patient with our questions and queries. We are very happy with our purchase too.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNunawading at Brand Smart
See all answers

jak2015

jak2015Perth, WA

  • 7 reviews
  • 10 likes

Quilt Cover Sets Shrink!

published

Tags say warm tumble dry. Super King Sets for $499.95 each. All shrunk. Now the quilt bunches up inside and the pillow cases are tight on the Sheridan branded pillows.

Product Quality
Customer Service
Store LocationWater Town
Julie

JulieSouth East Queensland, QLD

  • 13 reviews
  • 1 like
  • Verified customer

Sheridan Linen Sheets

published

I purchased the Linen Sheets as previously had 2 sets of Adairs Linen sheets that are lovely and soft. After 3 washes in wool mix warm wash i put them on the bed. I couldn't sleep, too scratchy on my body so took them off and put other set on. Washed again and put a line up in garage to dry in shade.
Still were rough to the touch.
I returned today and they are being sent to the Expert to view. To say Im disappointed would be a understatement. They do not feel like there sheet does in store so am baffled why problem wasn't solved immediately. I will be patient and wait for outcome. However will i purchase again, highly unlikely

Store LocationDavid Jones
Linda

LindaMetropolitan Adelaide, SA

Quality of Sheridan has gone downhill

published

I went into the Sheridan shop at Harbortown, West Beach, SA and asked for sheets that resisted creasing. The lady recommended these 700 (whatever you call it) sheets. Years ago I had the most wonderful pair of Sheridan sheets that never creased, felt beautiful and lasted many many years. The lady tried to upsale by trying to sell me a second pair of sheets and quilt cover which I am glad I did not buy. Well these sheets are the most creased sheets I have ever owned and today I had to put them through the dryer and they shrunk! Now I can hardly put them on the bed without pulling and pulling. Very disappointing indeed!

Product Quality
Customer Service
Return Claim MadeNo

Olivia

OliviaSouth East Queensland, QLD

Violation of rights with no call backs

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationPacific Fair, gold coast australia
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Sheridan outlet nunawading poor ch customer service

published

Went several times to collect items that i bought online and one of the ladies there is very rude and not friendly. I prefer to ho to Myer at sale time and avoid being in that store..

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNunawading
See all answers

Tina

TinaGreater Melbourne (Outer), VIC

Worst customer service at DFO Sheridan

published

Went to DFO Sheridan store on 23/2/2019 for exchange something , three young girls were serving and they were pretending like they own the whole store , ignored my request even when I was still talking , stated to serve next customer , never going back , they lost a loyal customer

Customer Service
Return Claim MadeYes
Store LocationDFO Essendon

Lele

LeleTuggerah

  • 4 reviews

Great products

published

Bought 3 double luxury quilt covers for my boys.
Micro bacterial deluxe covers. Great service. Also bought 3 European pillowcases and 3 standard pillow..got a bargain. 50% off over Australia day long weekend great in store service even accept afterpay so affordable in short term being able to pay fortnightly payments

Simsy

SimsySunbury

  • 5 reviews
  • 3 likes
  • Verified customer

Loyalty vouchers absolute Sham

published

Received an online voucher for $40 for being part of their loyalty program that clearly stated it could be used in store or online. Went into a store to use it but they did not know how to process so I paid full price for my goods ( I should have walked out at that point). I sent online feedback to Sheridan expecting someone would respond but alas that all I got was a general email that my feedback would be passed on and have heard nothing since. Really disappointed in the lack of customer service here and the non redemption of a gift for being part of their loyalty program.

Belle

BelleCity

  • Verified customer

Disappointed

published

I sampled a soft sheet on display and bought the same product. I’m disappointed to find the sheets feel rough and coarse to sleep in. I can’t help but feel misled.


Appalling customer service Sheridan David Jones Hornsby

published

The (Mr) Sheridan sales assistant at David Jones Hornsby requires a crash course in customer service. He is rude and arrogant and appalling representation for the Sheridan brand.


See all Sheridan reviews

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