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Easy to move my car again
I used SMB a few years ago and again last week. The transport of my car was just as easy this time with no hassles. The team in Seven Hills did not mind me calling and seeing where my car was. Although my car was delayed because of COVID and the team explained why it was delayed so I understood. Would recommend and use again.
SMB Car Carriers - Exceptional
I have been using SMB car carriers for many years now. They are the most competitive freight company. Always better price than other transport companies. Service is exceptional. Never had any issues with them. I use SMB to transport vehicles interstate and receive vehicles from interstate. Great people to work with and are very flexible with options.
Great service & price
The quote was cheaper than others I received. Staff were always friendly when I rang and didn't mind me ringing to check progress of our van. Took a bit longer than expected but the van arrived in great condition.
Delivered as promised
Quote was considerably cheaper than another one I received! Car was quickly picked up and arrived to the depot much earlier than anticipated… slight criticism, when I called to confirm its arrival I was told it would be delivered ahead of time however this wasn’t the case (was excited to receive) but it did arrive as scheduled. All staff were friendly and professional and highly recommend.
Took long but good service
The car transport from Adelaide to Darwin took more than a month. I had to call a couple of times until they put the job as urgent to get it then. But decent service overall as car came in good condition.
Good reliable service!
Vehicle arrived in condition it left its destination, with nil defects or damage. Service however needs improvement, nil tracking information provided making it difficult to gauge exact delivery date or ETA.
The service was exceptional and the value for money was on point. The cars arrived on time and were all intact from Sydney to Brisbane. I highly recommend SMB Australia.
These companies need to be avoided at all costs
I booked through CAR TRANSPORT EXPRESS, paid the money they wanted, then two days after, CAR TRANSPORT EXPRESS asked for more cash!!!! said they under charged me, so i paid more which i was not happy about. A week after this i received an email saying SMB was taking over. I did not realise that CAR TRANSPORT EXPRESS use SMB Australia. The car was shipped from Victoria to Perth , when you email both these company's about the progress and ETA the emails from both SMB AND CAR TRANSPORT EXPRESS are lies there was no truth to any of the emails i sta...rted to wonder if my car was really going to get here. Received the car but it wasnt on time at all. Car was not damaged and was a bit dusty but that was to be expected. Would I recommend these companies no!!!! Charged to much staff are rude emails are lies and car was late
Excellent service Sydney to Darwin
Sent our car to our daughter who had recently returned to Australia to be a trainer at Howard Springs quarantine. From enquiry to booking to delivery the service was extremely professional and efficient.
No hassles with SMB
I was the sender and receiver with my landcruiser being sent from Adelaide.
I mean they didn't give me a bunch of roses, but all personnel acquitted themselves professionally and properly.
Review collected in partnership with SMB Australia Car Transport
The reviewer stated that an incentive was offered for this review
Professional and friendly service
My car delivered to WA in super quick time.
It arrived in perfect condition and when I went to collect it I was greeted by a friendly staff member. Great to be reunited with my Mini.
Must say these guys are the best.
Delivered my car as promised within the set timelines. We travelled from Sydney to Perth using their services. They picked on time as promised too.
Fantastic reliable service
I use the services of SMB all the time when I need to transport my cars interstate. The staff are courteous and very friendly to deal with. They take great care when transporting my cars and have never had any issues. The cars always arrive at their destination within the time period specified. I highly recommended SMB and their fantastic staff for all your car transport needs.
We decided to gift our son in Sydney with a car. (My wife bought a new car and we had her much loved Jazz left over). SMB arranged the transport of the car from Adelaide to Sydney and all went really smoothly and so my son is now driving his Jazz in his new home town. Very happy with the service and delivery.
Use SMB again? Absolutely!!!
I have used SMB twice transporting cars across the country. I will use them again and also recommend them to my friends. They were organised and their timing was accurate on both occasions.
Questions & Answers
So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)
how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please
Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me.
If you need urgent transport they are not your best option.
I hope this helps
thanks for that just a little to keen to get it i guess
Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head Office or you can send through an email to firstname.lastname@example.org for updates.
Hope this answers your query. Thank you, Daniella
Car transport from Tasmania to Darwin?
I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota
Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email email@example.com
Get an answer from our members and SMB Australia Car Transport representatives
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